Care Provided by Right at Home Eastbourne & Bexhill

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	From £37.90

Contact Right at Home Eastbourne & Bexhill to get a personalised quote:

Minimum visit time 1/2 hour. No mileage charge. Prices for live-in, nights (sleep-in/wake-in) and 24-hour care available on request.

The price(s) shown are provided by the agency. Contact Right at Home Eastbourne & Bexhill for full pricing details and T&Cs.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Right at Home UK
Private Owned

Person in charge

Sarah Shaw (Manager)

Right at Home Eastbourne & Bexhill Reviews (88)

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10

Right at Home Eastbourne & Bexhill has a Review Score of 10 (9.984) out of 10, based on 21 reviews in the last 2 years.
Over all time Right at Home Eastbourne & Bexhill has 88 reviews.

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Showing 88 reviews matching selected criteria

Review from Sandra A (Daughter of Client) published on 18 September 2017 Submitted via Review Postal Card•

Overall Experience

Excellent service at all times, staff have come out to my father on 'emergency' toilet calls and managed to get to him very quickly and dealt with him very well.

Care is taken to out the right carer in place to suit my father and make sure all his needs are met.

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Review from Doreen H (Client / Service User) published on 18 September 2017 Submitted via Review Postal Card•

Overall Experience

The agency has worked around hospital stay and hospital appointment. They are very good with family and friends that visit. All carers are caring and seem to know what the human touch can do. I feel very blessed that I have such a good team around me.

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Review from R H (Client / Service User) published on 21 July 2017 Submitted via Review Postal Card•

Overall Experience

Excellent staff. Very understanding with time to listen. Matching staff to clients is a real bonus and shows the extra lengths that Right at Home goes to get things right and the client benefits tremendously. Expensive but worth it for short term care.

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Review from Rebecca M (Daughter of Client) published on 19 July 2017 Submitted via Review Postal Card•

Overall Experience

We have had Right at Home coming in to look after my father's needs for two months now and have nothing negative to say. The carers that come in are just lovely, polite and very professional. My father's mood and well-being has improved so much since Right at Home have been coming in. I also feel the managers are very approachable and helpful.

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Review from Brenda J (Wife of Client) published on 4 July 2017 Submitted via Review Postal Card•

Overall Experience

Our carer comes every Friday morning for three hours. She chats to my husband, makes him coffee and discusses the book he is looking at or sometimes it is a photo album with old pictures of family members which helps his memory (he has dementia). She then takes him for a walk with his walking stick or in the wheelchair. Sometimes they go for a short drive and sit looking at the view. On returning home he does some drawing or colouring. He gets on very well with the carer and enjoys her company.

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Review from Mary B (Client / Service User) published on 24 April 2017 Submitted via Review Postal Card•

Overall Experience

As an agency, Right at Home (Eastbourne) have provided a complete care plan tailored to suit mine and my husband's needs. They have been extremely professional in all aspects and the carers have been kind and considerate as well.

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Review from Elizabeth S (Daughter of Client) published on 4 April 2017 Submitted via Review Postal Card•

Overall Experience

The agency has been fantastic, supporting and caring for my mother since her return home. They are a truly a caring agency. The carers treat my mother with dignity and respect. They alert me to any concerns they have about my mum's health and welfare. Truly a five-star service!!

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Review from Mary C (Client / Service User) published on 7 March 2017 Submitted via Review Postal Card•

Overall Experience

I can say that the care I have received has been good and all my needs have been looked after well.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2026

Overall
Good

CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Right at Home Eastbourne & Bexhill.

Meet the Team (4)

Sarah ShawJob Title Registered ManagerJoined 2021

Sarah’s career in care started with nannying, and from there she moved on to a Senior Support Worker role in a care home in East Sussex. After further expanding her knowledge as Field Care Supervisor, she was promoted to Training and Recruitment Coordinator and then Assistant Manager, before finally shouldering the role of Registered Manager, whilst completing her NVQ 4 in Adult Health and Social Care. Sarah’s passion for delivering outstanding care to her Clients has always been her guiding star and with over 30 years of experience in care, she brings a wealth of knowledge, enthusiasm, and great leadership skills to the role of RM. Her compassion, good humour and solid understanding of the care industry perfectly encompass Right at Home’s values: Quality, compassion, respect, and trust. Read less

Emma DavisJob Title Operations ManagerJoined 2017

Emma started working in care in 2010 and completed her NVQ 2 and NVQ 3 in social care not long after. She joined Right at Home as Deputy Care Manager in 2017 and quickly proved that she could turn her hand to anything. As Operations Manager, Emma oversees every process in the organisation, from finances and scheduling to recruitment, making sure that the client’s needs always come first. Always keen to expand her knowledge, Emma completed her Level 5 Diploma in Leadership and Management for Adult Care in 2023. Read less

Wendy LowerJob Title Care ManagerJoined 2025

Wendy has a wealth of experience in care management, having managed a group home for adults with learning disabilities and challenging needs for many years before joining JCR and then later working as a registered manager in a mental health and dementia setting. In addition to the NVQ Registered Managers Award and NVQ 3, she also holds the Assessors CAVA and has trained and mentored care staff in a range of courses during her career. She likes to promote client independence and loves to meet people out in the field, where she can ensure they are receiving the support they require and are reaching the goals they have expressed. Read less

Rebecca FloydJob Title Training Co-OrdinatorJoined 2019

Rebecca joined Right at Home in 2019, coming from a carer role in a local care home, and quickly showed a flair for training. She swapped her Senior CareGiver role to become Train the Trainer qualified in Moving and Handling, First Aid, and Medication. As well as delivering all our Induction and Refresher training, she is responsible for mentoring new starters. Rebecca completed her Level 4 Diploma in Adult Care in 2024. Read less

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home Eastbourne & Bexhill to verify any information. View our terms and conditions. Right at Home Eastbourne & Bexhill has an Enhanced Service -what an Enhanced Service includes.

Right at Home Eastbourne & Bexhill

Care Provided by Right at Home Eastbourne & Bexhill

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

Right at Home Eastbourne & Bexhill Reviews (88)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (0)

Awards / Recognitions (11)

Accreditations

Meet the Team (4)