Meridian Health and Social Care - Preston

Stay away from this establishment. Poor quality of care service. Take on more clientele than they can provide a dignified care service. Carers are always on a run and put pressure on the elderly to get on with things, so they can attend to others. Time management is appalling, or shall I say no time they would come. When asking for an explanation, you would never get a straight answer. Team leaders lack of management capability instead of listening to concerns and considering steps to resolve, get defensive, and instead of taking things on board they could improve on, it felt like things have fallen on deaf ears. Staff frequently changing, cannot build a rapport with clients, and lack capability, training, and no empathy for others. I would highly recommend another care provider, any other instead of Meridian. Social Services should remove or cancel their license to continue providing the care service, we had a bad experience, so warring others to stay away from them.