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Greenwood Homecare (Peterborough and all surrounding villages)

10 Flag Business Exchange, Vicarage Farm Road, Peterborough PE1 5TX
Greenwood Homecare (Peterborough and all surrounding villages) Logo
Greenwood Homecare (Peterborough and all surrounding villages) logo
In my opinion, they are in a different league.Denise H(Daughter of Client/Service User)
Greenwood Homecare (Peterborough and all surrounding villages), Peterborough
It is a massive relief and assurance knowing my mother is in the safe hands of GreenwoodColin M(Son of Client/Service User)
Greenwood Homecare (Peterborough and all surrounding villages), Peterborough
thank all that are involved for the amazing job you do.Jane M(Daughter of Client/Service User)
Greenwood Homecare (Peterborough and all surrounding villages), Peterborough

Greenwood Homecare is an independent provider of home care serving Peterborough and the surrounding areas. They provide a range of personalised home care services, from daily visitation personal care, to full-time live in care. They cater for all types of care ranging from personal care, to elderly care, and complex care.

Care workers are trained in-house to a high standard and are selected for their compassion, professionalism and duty of care....  

Care Provided by Greenwood Homecare (Peterborough and all surrounding villages)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £32.95 - £35.95
  • Weekly Live-in Care Fees: £1,435 - £1,645
The price(s) shown are provided by the agency. Contact Greenwood Homecare (Peterborough and all surrounding villages) for full pricing details and T&Cs.

Contact Greenwood Homecare (Peterborough and all surrounding villages) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Jodie Chatters (Registered Manager)

Greenwood Homecare (Peterborough and all surrounding villages) Reviews (82)

9.9

Greenwood Homecare (Peterborough and all surrounding villages) has a Review Score of 9.9 (9.930) out of 10, based on 19 reviews in the last 2 years. Over all time Greenwood Homecare (Peterborough and all surrounding villages) has 82 reviews.

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Showing 82 reviews matching selected criteria
Review from Lucy E (Daughter of Client) published on 12 February 2026 Submitted via Website
Overall Experience
The wonderful team at Greenwood always show my Dad the best care and support. Dad has 2 visits a day which is a great comfort and help to my mum. The small group of ladies that rotate for my dad's care really do care! They have connected with not just my Dad but my brother and I too. They have understood when times have been hard and are sensitive and compassionate to all the family.

Thank you all so much.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

We are overjoyed at this wonderful review thank you so much.

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Review from Alison D (Daughter of Client) published on 3 February 2026 Submitted via Website
Overall Experience
Greenwood carers have given my mother excellent care for the past four years.
Initially my mother benefited from live in care and was able to feel comfortable within her own home. The carers were kind, and very supportive and I always felt reassured when I visited, because Mum was relaxed and happy and enjoying their company .
In the summer of 2025, we moved Mum to live with me and my husband and Greenwood helped me care for her by giving morning and evening visits.

Throughout I have felt the communication between their staff and our family has been very good, and it was always team work between us to ensure Mum had the right personal care , including helping me identify Mum's increasing medical needs.

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Review from Sally B (Wife of Client) published on 27 January 2026 Submitted via Website
Overall Experience
Greenwood have been helping me care for my husband in our own home since October 2025, & we are very pleased with the care he is receiving. Each carer who comes is very kind, patient & competent, treating my husband with respect & allowing him to keep his dignity as much as possible. They never let us down when they are under pressure, or the weather is really bad - you can be sure the carer will arrive. I recommend

this company without reservation.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for taking the time to leave such a fantastic review. We are so pleased that you have been so happy with our service.

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Review from Wendy S (Wife of Client) published on 8 October 2025 Submitted via Website
Overall Experience
Greenwood's have been caring for my husband since Feb 25 .
They are very quick at replying and responding to e mails and adapting the care needed due to my husband's deteriorating condition.

They are very supportive.

Carers are all very kind and professional.

I would definitely recommend them .

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your kind words. We are so happy to provide care for your husband, and that he has found the carers to be kind.

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Review from K L (Daughter of Client) published on 23 September 2025 Submitted via Website
Overall Experience
Greenwood look after my father in his own home meaning he can remain there. They have been incredibly adaptable with his deteriorating condition and changed the care he has been given and the times he is visited without a fuss or hassle.
They have been very good when he has been unwell, making sure medical professionals are called and that we are kept up to date on everything.
The communication is excellent, I do wonder if they ever sleep!

Having them look after my father is a huge weight of my mind, I feel confident that I will be notified of any issues (even down to him not wanting breakfast) and that they will work with us to find a solution to help him.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your kind words about our service. It has been a pleasure looking after your father.

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Review from Michael K (Son of Client) published on 22 July 2025 Submitted via Website
Overall Experience
Greenwood Homecare provide care for my 92 year old mother who wishes to remain in her family home. The care that they provide is excellent, not only at the point of delivery, but with their background service. We recently had an incident where my mother had a fall. I was able to telephone the out of hours service and a carer was sent to assist my mother very quickly. This helped to reassure mother that further assistance was on its way.

I highly recommend Greenwood Homecare. We have been using their service for three years now and have had very few issues.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your lovely review. It has been a pleasure to provide care for many years now long may that continue.

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Review from Denise L (Daughter-in-law of Client) published on 22 July 2025 Submitted via Website
Overall Experience
My mother-in-Law is cared for in her own home by the Greenwood care team.
We as a family do appreciate the high standard of care the team provide.
We have a visit from the team four times a day to manage her needs.
This is done with a warm welcome. A caring smile.
As my mother-in-laws requirements change with age and illness, the care Manager is always on hand to review her package, talk to the family and ease our concerns.
Their paperwork and email service is efficient and the office always on hand to advice and help.

We very much appreciate Greenwood Care and would recommend to anyone finding them self in need of care as we have.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

It means the world to us to hear such great feedback. Thank you so much.

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Review from A J (Friend of Client) published on 10 April 2025 Submitted via Website
Overall Experience
The care given to my friend from the overall company and Carers over the years has been outstanding. Nothing was to much trouble and any concerns raised were dealt with professionally and efficiently. They were not just Carers to my friend but she saw them as friends and looked forward to all visits. Any concerns Carers had were immediately reported to myself by the office staff who were always helpful and reassuring.
I would definitely recommend them to anyone who needed Care at home.

Many thanks to all at Greenwood Homecare.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your kind words it means the world to us and our care team.

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Review from Bridget H (Daughter of Client) published on 8 April 2025 Submitted via Website
Overall Experience

Greenwood care has exceeded my expectations of a care package. The carers have engaged with my mum making the experience something to look forward to rather than something to be tolerated. They have respected the property and always leave the home clean and tidy. Likes and dislikes have been accommodated with professionalism and a friendly manner. The attention to detail ensured a smooth transition from hospital to home. As mum has improved in health the carers have allowed her to become more independent and to take more responsibility for her own needs that have enabled her to regain her self respect and dignity. Flexibility from the management team has enabled me to tweak the care needs and timings as required by the situation.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your lovely review. We really appreciate it and are very happy that we've been able to help your mother become more independent.

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Review from D S (Daughter-in-law of Client) published on 24 February 2025 Submitted via Website
Overall Experience

Really happy with the service and care that the carers are doing for my father in law. Most of all my father in law is happy as well. Your care for him has given me a lifeline, it's giving me time to do the things I need to do myself, I am forever grateful for the help and support.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your lovely review. We are delighted that you are happy with our service and our carers.

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Review from V B (Wife of Client) published on 24 February 2025 Submitted via Website
Overall Experience

The care received by a particular staff member was fantastic, her company looked after my husband for 7 months. The hospital gave him weeks due to immunotherapy problems. This staff member and the physio worked to get him well, he is now almost back to his old self. However, at some point in the future, the cancer will come back and I would not hesitate to ask them again for 24-hour care. Many thanks to you all.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your lovely review and kind words. It was a pleasure providing care for your husband and we wish you well.

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Review from Glenys G (Daughter of Client) published on 11 February 2025 Submitted via Website
Overall Experience

After a bumpy start with carers, we came across Greenwoods, who cared for my mother for the last three years of her life and I can confidently say that my mother saw them as good friends and people she could trust. She felt happy and safe with the carers, which was an enormous relief to myself, brothers and sister, along with the fact that we were kept updated on any ongoing concerns, medical or not. I found them to be totally honest, trustworthy and very approachable. Due to my mother's illness, there was the odd occasion where we unexpectedly needed help quickly and suffice to say Greenwood's shone through. I genuinely cannot speak highly enough of this company and would not hesitate to recommend Greenwoods to absolutely anybody in need of care.

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Review from Barry M (Son of Client) published on 29 January 2025 Submitted via Website
Overall Experience

Greenwood have been looking after my elderly father since 2018 and the service they provide is above and beyond. My father has dementia and they visit him 3 times a week and always go above and beyond their services to make my father comfortable and secure. Would highly recommend this company to anyone who is looking to have a member of family cared for within the Peterborough area.

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Review from R L (Daughter of Client) published on 17 January 2025 Submitted via Website
Overall Experience

Dad and I were impressed with the Greenwood team right from the initial consultation, they made him feel very comfortable about daily care and how everything would work. Once care started they very quickly established a routine and helped Dad feel at ease with it. They assigned a regular team so Dad got to know his carers and who was coming on what day. The team were professional, kind and approachable. The management team supported us whenever there was an emergency or unexpected matter to deal with. We are very grateful to the team for the care and support they gave our parents during end-of-life care.

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Review from K B (Daughter of Client) published on 21 November 2024 Submitted via Website
Overall Experience

Greenwood Homecare have been looking after mum for the last few months. They strive to give consistency of care which means mum would see familiar faces and she was always met with a cheery smile and treated with care and consideration.

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Review from Louise A (Daughter of Client) published on 4 November 2024 Submitted via Website
Overall Experience

I live in Dorset but was visiting my elderly father. During my stay I met a lovely carer provided by Greenwood Homecare at his home. She arrived at lunch time, was extremely attentive to my father's needs whilst also being warm and friendly. I was so impressed. I'm delighted and feel reassured that Greenwood Homecare are providing care services to my father so he can remain independent in his own home.

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Review from Theresa M (Daughter of Client) published on 1 October 2024 Submitted via Website
Overall Experience

The help and care my mother received at short notice has been excellent. She was very nervous about a stranger coming to care for her but need not have worried. My mother especially liked one care helper. Excellent communication with the care manager.

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Review from M R (Husband of Client) published on 4 July 2024 Submitted via Website
Overall Experience
I have been really pleased with the service provided by Greenwood Homecare.
My wife has Alzheimer's and I needed to arrange care for her while I went to the hospital every weekday for cancer treatment over a period of 4 weeks. Therefore I was not just looking for professional and caring carers for my wife, but also a dependable and punctual service so I did not miss any of my appointments.
Like a previous reviewer, I have experience of other care providers from when my father was alive.
Greenwood Homecare proved to be far better than my previous experiences. The carers made every effort to help my wife and make sure I could leave in time for the hospital appointments. Equally, the "back office" support was always friendly, efficient and helpful.

As my wife's condition deteriorates and I need more help in the future Greenwood Homecare will definitely remain my first choice.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your lovely review and kind words. We are so glad that we were able to help you during a challenging time so that you could make your appointments on time.

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Review from A W (Client / Service User) published on 19 June 2024 Submitted via Postal Card
Overall Experience
I worked in international foreign exchange and banking delivering excellence. I've had poor support from other care providers but find Greenwood excellent.

I'd be interested to see how they continue to provide such excellence and still make a profit!

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Haha, thank you and it is pleasing that you recognise the level of operational support that goes into making care great. We have a wonderful team in the office, who are constantly working to improve every aspect of care for our clients, and they will be delighted to hear such excellent feedback.

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Review from J S (Cousin of Client) published on 7 June 2024 Submitted via Postal Card
Overall Experience

The carers who take me to see my mother are always kind and respectful and bubbly. I enjoy the car journeys and the company.

Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)

Thank you so much for your kind words. We are delighted that you are happy with the carers, and that they are kind and helpful, this is exactly what we look for in our team members.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Greenwood Homecare (Peterborough and all surrounding villages).

Awards / Recognitions (6)

  • Recipient: Greenwood HomecareDate: Friday 30 May 2025
  • Recipient: Greenwood HomecareDate: Friday 31 May 2024
  • Recipient: Greenwood HomecareDate: Wednesday 31 May 2023

Meet the Team (1)

Jodie Chatters Job Title: Director Joined: 2018
Jodie Chatters

As Registered Manager for Greenwood Homecare Peterborough, Jodie oversees the day-to-day running of the branch, leads and supports staff in the team and manages business development.

Jodie also supports payroll and conducts audits to make sure the branch is compliant with the Care Quality Commission (CQC). When not in the office, she can be found out and about performing care assessments in Peterborough, writing care packages based on home assessments and prepping the team to support new clients.

Jodie has a keen interest in training and is a Level 3 qualified trainer and assessor. She runs weekly workshops for carers on various aspects of their role, from communication to end-of-life care. She also invites experts in to speak to staff and answer their questions.

Jodie’s career in care began with supporting people with learning disabilities and has seen her take on roles in residential homes and private care. When her personal life took her to Peterborough, Jodie joined Greenwood as a care supervisor and worked her way up to Registered Manager.

When not at work, Jodie is busy taking care of her kids and her little dog, Shirley. In her downtime, she enjoys pottering in her garden or garage and can be found upcycling wooden furniture.

Frequently Asked Questions about Greenwood Homecare (Peterborough and all surrounding villages)

How many Carers does Greenwood Homecare (Peterborough and all surrounding villages) employ?

Greenwood Homecare (Peterborough and all surrounding villages) employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Greenwood Homecare (Peterborough and all surrounding villages) to verify any information. View our terms and conditions. Greenwood Homecare (Peterborough and all surrounding villages) has an Enhanced Service - more info.