Greenwood Homecare (Peterborough and all surrounding villages)

Although they are only there for 1 hour daily this gives him extra company and somebody different to talk to.

My grandmother has been cared for by Greenwood Homecare since December. Greenwoods have been extremely supportive and are always happy to adapt care plans to cater to her specific needs, which are constantly changing due to the nature of dementia. Having full-time dementia care has allowed the family to enjoy time with Nan again as family members and not carers. We are truly grateful to Greenwoods for their amazing care and compassion. The staff are knowledgeable and patient and really take the time to get to know their clients and their families. The support of the management at Greenwoods has allowed Nan to be cared for in her own home and has supported a family who have been struggling to juggle the needs of their loved one and the effects of dementia.

Extremely reliable, always very nice, always well-mannered, time-keeping is very good, have gone the extra mile to be available when I have come out of hospital (several times). Very happy with the job they do, always have a chat with both myself and my son.

They are so friendly, helpful and supportive a dedicated professional team. We are so pleased we chose Greenwood Homecare.

I had a meeting this Monday with Mum's new care assessor. We are working well with the team, we've just transferred from a different branch where she had settled. Mum is 97 years old and finds it difficult, she is not remembering their names as yet. The care assessor was really good and we've decided to add a 45 minute in the morning to help her wash etc and have more company if time permits, time will tell going forward.

The Greenwood Homecare team have provided support to my mother for a number of years. I feel the carers are honest, trustworthy and friendly; building up a sympathetic relationship. I would recommend the company.

Does what it says on the tin.

All the girls are very helpful and caring. I'm very pleased to see them every morning, I couldn't ask for better help. I'm very grateful, thank you!

Staff are prompt, good at their work, talk to me and have a laugh.

Greenwood Homecare went above and beyond recently when I had a crisis and the team supported my husband while I was not able to. They are all an absolute credit to Greenwood Homecare and I would not hesitate in recommending the company to anyone who needed care and support.

A lovely surprise from one carer on Mother’s Day who brought in a bunch of tulips and small gifts. So very kind.

Some areas of house management have needed more training which is being addressed.

Greenwood Homecare has been providing full-time live-in care to my mother who is physically disabled (permanent wheelchair user) and has early dementia since November 2021. I have been very pleased with the level of care provided by the carers who work on an alternating fortnightly basis. They have been genuinely caring and looked after Mum's needs well. Mum has adapted to having new people living in the house surprisingly well and this is a reflection of the friendliness and experience of Greenwood's carers. The carers have been well supported by the management who have generally been great to deal with. We are 'repeat customers' of Greenwoods who had previously provided great care support for my grandmother and having looked at a few options we have been very happy to return to Greenwoods for Mum's care.

Well done Greenwood’s Team!

My experience has been excellent. My care has been excellent. The carers are very good. They are the best I have ever had.

Very reliable staff and backup when required. Mum feels confident that she has a visitor every other day and probably now requires a bit more support with care and household duties which we will discuss with the team.

The care I receive is very lovely. Carers are very friendly, caring and generous. I enjoy their company. They are lovely to my family. I feel safe and secure with them. Certain carers who treat me very well and cater to all my needs with respect and dignity. I feel very comfortable around them. Beautiful people with beautiful hearts. I recommend them every time.

I was very happy with the live-in care that my relative received over a six month period. When the time came for her to move into residential care, the handover process from Greenwood Homecare (Peterborough) was very thorough and professional, which was very helpful during the transition. The carers and management were always professional, helpful and worked tirelessly on behalf of my relative.

My wife has been with Greenwood Homecare for nearly three years. We have always been happy with the carers visits and the level of care towards her. Some carers go above and beyond their duties, they know who they are random carers do the job and will get better the more they visit. Management very good but could improve on the above night visits on what time they are coming, I need to know a certain time and be kept to it.

Greenwood have been with us every step of the way, since my mum's last release from hospital. This was 15 months ago and without them, I genuinely don't think she would be with us today. Mum has extremely complex needs and has always been a proud lady who knows what she wants. This brings its own challenges. Her wish is always to remain at home. Over our time with Greenwood, they have been extremely flexible, responsive to her and the families needs and increased the care or changed the team when required. They are prepared to listen, provide a really personalised approach and have often gone well above what would be expected, including sitting with the family when mum very poorly. We had the experience of other care providers and did our research prior to using Greenwood. In my opinion, they are in a different league. Greenwood, who provides 24/7 care to mum are ensuring she is getting the best, to make her life as comfortable and happy as possible. Thank you Greenwood.