Raza Home Care Ltd

215 St Helier Avenue, Morden SM4 6JH
Review Us
8.9 4 Reviews
  • Raza Home Care Ltd, Morden

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £20

Fee Can be negotiated depending on total number of hours. We also provide Live in care which has saperate rates on weekly basis. please do not hesitate to contact us to discuss more , our staff will be happy to provide you all information.

These prices are only a guideline, please contact Raza Home Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Raza home care Ltd

Person in charge

  • Humaira Fawad (Director)

Admission Criteria

  • None
8.9

Raza Home Care Ltd has a Review Score of 8.9 (8.882) out of 10, based on 3 reviews in the last 2 years. Over all time Raza Home Care Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
3
3
1
Overall Experience  Overall Experience 5.0 out of 5

My mum has been using the services of Raza Homecare for 8 years and has never had any major concerns. They provide cover when her carer is on leave or off sick.
Mum is very happy with her carer who cooks and cleans for her, arranges GP appointments, takes her to the hospital, books the taxi, and any
other tasks or needs mum may have.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with Raza Home Care. It has given me my life back! The entire team, from the owner to the carers, is very professional, caring and friendly. It listens and adapts to our needs and goes beyond duty to help us. I also get advice on how to manage the challenges we face. It has become part
of our family, don't know what I would do without it. I would definitely recommend!

Reply from Humaira Fawad, Director at Raza Home Care Ltd

Thank you so much for appreciating, it really encourages us to do better.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service was needed 24 hours for my mother and urgently, then the very next day we had two careers in place.
Thank you, Raza also before 24-hour care we had daily one-hour care for our mother, always on time and very friendly to mum.

Reply from Humaira Fawad, Director at Raza Home Care Ltd

Thank you so much for your feedback. It means a lot!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We have had hell for 3 years from a previous company so I've been so worried. Can honestly say, this Company has restored my faith. The carers are kind, understanding and very patient. Always within the times on the care plan. Speak to my Nan with respect, lots of praises etc. The owner is very professional
but always with a personal touch. Always happy to discuss things and adapt the care plan to meet our needs. I feel that we have been listened to and the care given is 100%. The only thing I would like to change would be, the carers recording system. Raza Home Care use a digital recording and at present, the family have no access to this information. I like to read the daily recordings myself but we do have cameras and 'more than happy' with what I've seen. It would be nice to have access to the 'Birdie' system though. Overall, our allocated carers are very kind, caring, understanding ladies who have shown my Nan, the upmost respect. Defo recommend Raza Home Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.882)

Overview of Review Score

The Review Score of 8.9 (8.882) out of 10 for Raza Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for Raza Home Care Ltd is calculated as follows: ( (15 Excellents x 5) + (2 Goods x 4) ) ÷ 17 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Raza Home Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Mar 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Raza Home Care Ltd

What Type of Services does Raza Home Care Ltd offer?

Raza Home Care Ltd offers Home Care.

How many Carers does Raza Home Care Ltd employ?

Raza Home Care Ltd employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Raza Home Care Ltd to verify any information. View our terms and conditions. Raza Home Care Ltd has an Basic Service - more info.