
Very professional, but with a warmthJohn B(Client / Service User)



Very professional, but with a warmthJohn B(Client / Service User)



Right at Home South Cheshire strives to improve the quality of life for everyone it supports in the local community.
Care staff work to improve the lives of those they care for, not just maintain quality of life.
Right at Home South Cheshire provides a minimum of one-hour visits, enabling Care Professionals and clients to enjoy a positive care experience that supports social interaction.
The management team at Right at Home...
Right at Home South Cheshire strives to improve the quality of life for everyone it supports in the local community.
Care staff work to improve the lives of those they care for, not just maintain quality of life.
Right at Home South Cheshire provides a minimum of one-hour visits, enabling Care Professionals and clients to enjoy a positive care experience that supports social interaction.
The management team at Right at Home South Cheshire handpicks Care Professionals and provides extensive training to ensure every staff member is trained and suited to their clients.
Care can be provided in Nantwich, Crewe, Alsager, Sandbach, Middlewich, and all surrounding villages and areas.
Care Provided by Right at Home (South Cheshire)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
We are able to off reduced hourly rates for large packages of care such as Waking Nights, Sleeping Nights, long visits and Live in Care.
The price(s) shown are provided by the agency. Contact Right at Home (South Cheshire) for full pricing details and T&Cs.
Contact Right at Home (South Cheshire) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Right at Home UK
- Private Owned
Person in charge
- Tina Malam (Registered Manager)
Right at Home (South Cheshire) Reviews (98)
Right at Home (South Cheshire) has a Review Score of 10 (9.960) out of 10, based on 21 reviews in the last 2 years.
Over all time Right at Home (South Cheshire) has 98 reviews.
I have been impressed at the care and courtesy extended to my mum and to the whole family. The main carer for my mum sends us a mail every week since we’ve been unable to travel to see my mum and she sends photos and a letter from my mum. My mum enjoys the help, conversations and the encouragement...
I have been impressed at the care and courtesy extended to my mum and to the whole family. The main carer for my mum sends us a mail every week since we’ve been unable to travel to see my mum and she sends photos and a letter from my mum. My mum enjoys the help, conversations and the encouragement to exercise and to try different ways to entertain herself. The carers ensure Mum is fed, her shopping done and check things that may be upsetting to Mum. They make sure Mum’s day to day well being is supported and contact us if they have any concerns. Essentially, they have become our eyes and ears during this lockdown. Right at Home increased the visits as requested very quickly once it was clear Mum was going to need more help during this period. We could not do without Right at Home.
Thank you so much for your review and kind words, and thank you for choosing RaH.
I found all the staff to be courteous, professional and friendly. My father, who was initially resistant to having carers, was completely "won over" by them. I had no hesitation in entrusting him to their care. They also provided me with good guidance and advice as his disease progressed and his...
I found all the staff to be courteous, professional and friendly. My father, who was initially resistant to having carers, was completely "won over" by them. I had no hesitation in entrusting him to their care. They also provided me with good guidance and advice as his disease progressed and his condition deteriorated. I will always be grateful, particularly to those staff who were his carers.
The company, management and all the staff and carers are excellent in every way. Standards are the best I have known and I would highly recommend Right at Home to all who need care in their own home.
The company, management and all the staff and carers are excellent in every way. Standards are the best I have known and I would highly recommend Right at Home to all who need care in their own home.
We have worked with Right at Home for 3 years, and over the last year, with the help of medication and considerable input from Right at Home, we have found a number...
We have worked with Right at Home for 3 years, and over the last year, with the help of medication and considerable input from Right at Home, we have found a number of really good carers that she now accepts as friends.
We recently increased the hours from 4 hours a week to over 30 hours, due to my illness and Right at Home were able to fill these requirements quickly and we are now having a number of different carers who take great care with my wife.
The one thing they all seem to have in common is the training and the wish to treat my wife with dignity, but also to become her companions.
Having had a few weeks with the increased hours Monday to Friday it was noticeable that on a Saturday and Sunday without the carers that she was missing their company. This to me is proof that they have formed a very good relationship with her.
The visits from her carers have changed her life. The morning hour helps her make certain her hearing aids are in, medicines taken and that she knows what is...
The visits from her carers have changed her life. The morning hour helps her make certain her hearing aids are in, medicines taken and that she knows what is happening that day.
The carers are lovely, they check she has milk and treats and take her to get them if she wants. They have helped her join the library and change books etc.
My aunt says she now feels safe and isn’t anxious about day to day things any more.
I feel confident that if I can’t pop in my Aunt will be fine! All the carers are kind and proactive. My aunt is very proud and she has been able to maintain a great deal of her independence - I can’t thank Right at Home enough.
Thank you so much for your kind words. We will ensure these are passed on to the CareGivers supporting your aunt.
From the very first time I contacted Right at Home, I felt comfortable and happy with their attitude and approach. Very professional, but with a warmth which is a must when dealing with care. Well done to the team.
From the very first time I contacted Right at Home, I felt comfortable and happy with their attitude and approach. Very professional, but with a warmth which is a must when dealing with care. Well done to the team.
Thank you very much for you kind review.
I have had 'Right at Home' helping my Mum for the last 10 months. I am very pleased with the service. All the Carers are kind and efficient, and my Mum gets on very well with them, and always enjoys their visits. It is good that the visit is a minimum of one hour, as she especially enjoys the...
I have had 'Right at Home' helping my Mum for the last 10 months. I am very pleased with the service. All the Carers are kind and efficient, and my Mum gets on very well with them, and always enjoys their visits. It is good that the visit is a minimum of one hour, as she especially enjoys the chats she has with them and finds the visits relaxing.
The carers have always been on time and I have never had a problem of missed appointments. They have been helpful, and are proactive and able to sort minor problems in the house when needed.
The carers help Mum to get up in the morning and to go to bed at night and it is a relief to know that she has someone responsible at these times to check on her.
Thank you very much for this kind review. It's always great to hear positive feedback from the family of our clients and we will be sure to share this with the CareGivers that support your Mum.
My mother feels safe and well looked after - looks forward to carer's visits.
My mother feels safe and well looked after - looks forward to carer's visits.
A professional, reliable friendly service. I would highly recommend. The support is tailored to your needs.
A professional, reliable friendly service. I would highly recommend. The support is tailored to your needs.
She was able to stay in her own home with total reassurance she was going to be well looked after. I would highly recommend...
She was able to stay in her own home with total reassurance she was going to be well looked after. I would highly recommend them.
Introducing the carer, first of all, happened once a week and on a companionship basis which has been very successful. She is inventive and seems to be able to engage Mum in different and inventive ways. Mum looks forward to her visit already and her carer has also been most co-operative when asked...
Introducing the carer, first of all, happened once a week and on a companionship basis which has been very successful. She is inventive and seems to be able to engage Mum in different and inventive ways. Mum looks forward to her visit already and her carer has also been most co-operative when asked to switch visiting days to suit. I have yet to meet her but have every faith in her value.
Thank you very much for these lovely comments, we aim to please and go the extra mile for all our clients. I hope we can continue to impress you and raise ourselves from "Good" to "Excellent" in every area. If there is anything we can do to improve your satisfaction then please don't hesitate to contact us
Staff at the Nantwich office are very helpful and understanding, always willing to help improve the care my grandmother needs.
All her personal care is met especially when it can be hard with her having dementia. The way the staff are trained to deal with how the carers care for dementia...
Staff at the Nantwich office are very helpful and understanding, always willing to help improve the care my grandmother needs.
All her personal care is met especially when it can be hard with her having dementia. The way the staff are trained to deal with how the carers care for dementia clients is wonderful. So patient and understanding to reassure the client they are safe and happy. With dementia patients they need routine and that’s what Right at Home offers. Overall Right at Home was the right company for us and is always there when we have problems or questions and always will to go the extra mile so all my grandmother's needs are meet with having her stay at home where she’s the happiest.
My mother has been happy with the service received which has enabled her to stay in her own home.
She has enjoyed the company of the caregivers.
My mother has been happy with the service received which has enabled her to stay in her own home.
She has enjoyed the company of the caregivers.
We have found the care provided to be of very high standard. Whatever has been asked of the carers has always been carried out. If there is any problem, no matter how small, the carer on duty at the time will make contact and let you know their concerns. My father had a fall whilst I was on holiday...
We have found the care provided to be of very high standard. Whatever has been asked of the carers has always been carried out. If there is any problem, no matter how small, the carer on duty at the time will make contact and let you know their concerns. My father had a fall whilst I was on holiday and the carer stayed with him until the ambulance arrived, even packed a bag for him. They waited until the ambulance arrived and took my father to the hospital before they left. I have much admiration for the job they do. A big thank you from my brother and myself for looking after him so well.
Thank you so much for your kind words which we will be sharing with your father's CareGivers. It’s great to hear that you, your family, and your father are happy with the service we provide.
We are both extremely satisfied with the care we receive from Right at Home. My husband has vascular dementia and our Carer is extremely knowledgeable in this field. My husband always looks forward to seeing and going out with her.
We are both extremely satisfied with the care we receive from Right at Home. My husband has vascular dementia and our Carer is extremely knowledgeable in this field. My husband always looks forward to seeing and going out with her.
My husband suffers greatly from a number of medical problems. To be mobile at all he needs to use crutches but after a recent fall he broke his wrist, therefore, was unable to walk. On being sent home from hospital and told to return the week after we were both in a state of utter panic as to how...
My husband suffers greatly from a number of medical problems. To be mobile at all he needs to use crutches but after a recent fall he broke his wrist, therefore, was unable to walk. On being sent home from hospital and told to return the week after we were both in a state of utter panic as to how to manage and who to ask for help. By an absolute stroke of luck, we contacted the owner and his team at a moments notice he sent help to us over a weekend when it seemed like no one else operated at this time.
The owner seems very committed to providing the best care and support possible and genuinely concerned about his clients well being.
Very pleased...
The owner seems very committed to providing the best care and support possible and genuinely concerned about his clients well being.
Very pleased with the overall service and it was such a lovely touch at Christmas when they provided surprise Christmas presents for all their clients.
Thank you for your lovely comments!
The carers are consistent and there doesn't seem to be a high turnover of staff, which is very helpful as they get to know the client, especially for clients with...
The carers are consistent and there doesn't seem to be a high turnover of staff, which is very helpful as they get to know the client, especially for clients with dementia
Right at Home have been very professional and would recommend them to anyone.
After a small stroke in early 2017, I was two months in Crewe at Leighton Hospital followed by respite in a care home. After returning to live alone in my home, altered to a ground floor flat, I was visited for 16 weeks - first by members of the stroke team, then by the community team mainly by...
After a small stroke in early 2017, I was two months in Crewe at Leighton Hospital followed by respite in a care home. After returning to live alone in my home, altered to a ground floor flat, I was visited for 16 weeks - first by members of the stroke team, then by the community team mainly by physiotherapists. My daughter arranged my 2 hours a day, 2 days weekly 'caring' with Right at Home and is more than satisfied with the financial aspects - on which I can not comment as I am unaware of them. I am very happy with my pleasant and very helpful carers.
How can anyone put down on paper the wonderful service I am receiving from all your staff. The care is impeccable and the dedication is faultless so far.
How can anyone put down on paper the wonderful service I am receiving from all your staff. The care is impeccable and the dedication is faultless so far.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Right at Home (South Cheshire).
Awards / Recognitions (19)
- 29 May 2026Recipient: Right at Home (South Cheshire)
- 29 May 2026Recipient: Right at Home UK
- 30 May 2025Recipient: Right at Home UK
Accreditations
There are no accreditations posted yet for Right at Home (South Cheshire).
Meet the Team (12)

It has been a lifelong passion of mine to run my own home care business. I’ve worked in the home care sector for almost 15 years, including time...
It has been a lifelong passion of mine to run my own home care business. I’ve worked in the home care sector for almost 15 years, including time spent as a Caregiver, working my way up to being a Registered Manager and latterly as part of the Senior Management team with a market-leading national home care provider.
I have a Level 4 NVQ Registered Manager Award and am an active Dementia Champion in Crewe and Nantwich, delivering free information sessions to organisations and businesses to help create a dementia friendly community.
My real motivation comes from my Grandad, who sadly passed away in 2014 after living with Dementia and Alzheimer’s Disease for nearly 10 years. I grew up in Kendal, in the Lake District, living next door to my Nan and Grandad and enjoyed many great years working for my Grandad in his family-run paint and wallpaper shop. As my Grandad’s Dementia progressed, he, of course, needed support and care as he started to struggle with his normal daily routine, and unfortunately, although much of his care was excellent, this wasn’t always the case. I use this as my constant guide to the quality of care we provide our Clients – “Would it have been good enough for my Grandad?” The answer must always be yes.

With over 23 years of experience in health and social care, Tina brings a wealth of knowledge, expertise and passion to her role as Head of Care....
With over 23 years of experience in health and social care, Tina brings a wealth of knowledge, expertise and passion to her role as Head of Care. Throughout her career, she has remained committed to delivering high-quality, person-centred care and ensuring the highest standards are maintained throughout the whole service.
Tina is passionate about supporting both clients and the team and believes that outstanding care starts with a dedicated and well-supported team.

Jane plays a key role in the day-to-day running of the business, overseeing finance, operations and supporting the continued growth and development...
Jane plays a key role in the day-to-day running of the business, overseeing finance, operations and supporting the continued growth and development of the company. Her hands-on experience with care gives her a unique understanding of both our clients' needs and the support our team requires to deliver exceptional care.
Jane is passionate about ensuring Right at Home South Cheshire continues to provide high-quality care while fostering a positive environment for both clients and the team. Her dedication, work ethic and knowledge make her an invaluable member of the management team.

Caz is the Care Manager at Right at Home South Cheshire, having progressed through the company from her role as a Field Care Supervisor. With a...
Caz is the Care Manager at Right at Home South Cheshire, having progressed through the company from her role as a Field Care Supervisor. With a wealth of experience within care, Caz has developed a strong understanding of both our Clients and Care Professionals, as well as what it takes to deliver high-quality, person-centred care.
Having previously worked across both the office and the care field, Caz has gained valuable hands-on experience supporting our Clients and Care Professionals. Her exceptional approach to working with Clients, alongside her knowledge and experience, has supported her progression into her current role as Care Manager.
Caz is passionate about ensuring our Clients receive the highest standard of care and that our Care Professionals feel supported in their roles. She is also committed to her own professional development and is currently working towards her Level 4 qualification, having already achieved her Level 2 and Level 3 qualifications in care.

Starting out as a Carer, Tina has moved her way up the ranks to Senior, and now to our Recruitment & Retention Manager. Tina plays a key role in...
Starting out as a Carer, Tina has moved her way up the ranks to Senior, and now to our Recruitment & Retention Manager. Tina plays a key role in building and supporting our exceptional care team. Tina welcomes newcomers, supports them throughout their career with Right at Home South Cheshire and helps to ensure our existing team is supported in every aspect. She works closely with the team to attract individuals who share our values and commitment to deliver outstanding care.

Tilly is our Community Engagement & Marketing Manager at Right at Home South Cheshire, where she plays a key role in strengthening our presence and...
Tilly is our Community Engagement & Marketing Manager at Right at Home South Cheshire, where she plays a key role in strengthening our presence and raising awareness of the services we provide. Currently working on her multi-channel marketing qualification, she combines her learning and hands-on experience to deliver marketing activities.
With a strong focus on creativity, engagement, and continuous improvement, she is dedicated to showcasing the positive impact of Right at Home South Cheshire and supporting the growth of the organisation through marketing.

Macie is one of our Care Coordinators and plays an important role in ensuring clients receive consistent, well-organised and high-quality care. Macie...
Macie is one of our Care Coordinators and plays an important role in ensuring clients receive consistent, well-organised and high-quality care. Macie carries out care visits herself, with a strong knowledge of the local area and an understanding of both clients' and staff's needs. Macie is able to plan and coordinate care so that it suits everyone.
Having started her journey as a Care Professional, Macie has progressed through the organisation to where she is now. Macie's key responsibilities include scheduling and rota management, alongside supporting the wider care team.

Bryony is our Lead Field Care Supervisor here at Right at Home South Cheshire, where she plays a key role in supporting our Field Care Supervisors,...
Bryony is our Lead Field Care Supervisor here at Right at Home South Cheshire, where she plays a key role in supporting our Field Care Supervisors, Clients, Care professionals and the wider care team to ensure the highest standards of care are delivered every day.
Bryony's career in care began at the age of just 16, when she began working in a nursing home as a cleaner. Seeing the positive impact care had, Bryony stepped into her first Care Professional role at 18. Since then, she has contributed to developing both her knowledge and experience, most recently achieving her Level 4 Lead Practitioner in Adult Care qualification. Her career through the care sector has given her a wealth of knowledge and practical experience.
As Lead Field Care Supervisor, Bryony supports and guides the Field Care Supervisors, ensures care plans are created and updated to the highest standard, carries out observations and supervisions and continues to provide ongoing support to our staff and clients.

Lucy is a Part-Time Field Care Supervisor at Right at Home South Cheshire, where she supports both our Clients and Care Professionals to ensure the...
Lucy is a Part-Time Field Care Supervisor at Right at Home South Cheshire, where she supports both our Clients and Care Professionals to ensure the highest standards of care are delivered every day. Having joined the team in 2024, Lucy brings valuable hands-on experience and a genuine understanding of what outstanding home care looks like.
In her role, Lucy ensures care plans are created and updated to the highest standard, carries out observations and supervisions and continues to provide ongoing support to our staff and clients.
Lucy is passionate about building positive relationships with staff, clients and their families, ensuring everyone feels listened to, respected and well supported.

Jade is a Field Care Supervisor at Right at Home South Cheshire, where she supports both our Clients and Care Professionals to ensure the highest...
Jade is a Field Care Supervisor at Right at Home South Cheshire, where she supports both our Clients and Care Professionals to ensure the highest standards of care are delivered every day. Jade joined our team in 2026 as a Care Professional and instantly demonstrated her knowledge and expertise, which resulted in her becoming a Field Care Supervisor after hard work during the interview process.
With almost 10 years of care experience in a range of settings and Senior roles, Jade has developed her hands-on skills when it comes to care and understands the effort that goes on behind the scenes. She currently holds an NVQ Level 3 in Health and Social Care and is working towards completing a Level 4 Diploma in Health and Social Care.
In her role, Jade ensures care plans are created and updated to the highest standard, carries out observations and supervisions and continues to provide ongoing support to our staff and clients.

Lorraine is a Field Care Supervisor at Right at Home South Cheshire, where she supports both our Clients and Care Professionals to ensure the highest...
Lorraine is a Field Care Supervisor at Right at Home South Cheshire, where she supports both our Clients and Care Professionals to ensure the highest standards of care are delivered every day. Lorraine joined our team in August 2026, bringing with her several years of valuable experience within the care sector.
With around 4–5 years of experience in care, Lorraine has worked her way from a Care Professional to a Senior Care Professional, giving her a strong understanding of both hands-on care and the responsibilities involved in supporting others within a care team.
Lorraine is passionate about delivering high-quality care to the clients we support and is committed to ensuring that every individual receives the care, dignity and respect they deserve. Her previous experience as a Senior Care Professional has given her a strong foundation for her role as a Field Care Supervisor, where she can use her knowledge and experience to support both our clients and the wider care team.
In her role, Lorraine helps to maintain high standards of care, supports our Care Professionals and works closely with clients to ensure their needs continue to be met. She plays an important role in helping our team deliver personalised, high-quality care across South Cheshire.

Every single one of our Care Professionals is passionate about supporting and caring for their Clients. Our joint goal is to make a difference every...
Every single one of our Care Professionals is passionate about supporting and caring for their Clients. Our joint goal is to make a difference every day to each and every one of our Clients. Each Care Professional is matched and introduced to the clients they work with. We are extremely supportive of our care team and encourage an open and honest culture.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (South Cheshire) to verify any information. View our terms and conditions. Right at Home (South Cheshire) has an Enhanced Service -what an Enhanced Service includes.
