Care Provided by SureCare (Rugby & North Warwickshire)

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	From £34.75
Weekly Live-in Care	From £1,700

Contact SureCare (Rugby & North Warwickshire) to get a personalised quote:

Direct payments are accepted. Please call us if you require any information regarding funding and assistance. We are happy to answer any questions to help you with your searches.

These prices are only a guideline, please contact SureCare Rugby to find out the exact price for your requirements.

The price(s) shown are provided by the agency. Contact SureCare (Rugby & North Warwickshire) for full pricing details and T&Cs.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

SureCare
Private Owned

Person in charge

Liz Easthope (Manager)

SureCare (Rugby & North Warwickshire) Reviews (66)

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9.8

SureCare (Rugby & North Warwickshire) has a Review Score of 9.8 (9.819) out of 10, based on 15 reviews in the last 2 years.
Over all time SureCare (Rugby & North Warwickshire) has 66 reviews.

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Showing 66 reviews matching selected criteria

Review from Catriona E (Daughter of Client) published on 29 August 2017 Submitted via Review Postal Card•

Overall Experience

The agency has provided 16 hours of care a week for my elderly and infirm mother. The carer has developed and maintained an excellent relationship with my mother. She is very aware of changes in her physical and mental activity and has adjusted her approach accordingly. She has communicated very effectively with the family and she has made an excellent contribution to my mother's welfare.

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↩Reply from Michelle Sparkes, Managing Director at SureCare (Rugby & North Warwickshire)

Thank you so much for your kind words. The bond that has been made with our care worker and your mother is special. We are extremely pleased that we are making an excellent contribution to your mother's well being.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rebecca C (Mother of Client) published on 17 August 2017 Submitted via Review Postal Card•

Overall Experience

I'm happy with the care provided for my daughter and the carers who support her.

In a short space of time, my daughter has adapted well and the carers have been very motivated and enthusiastic.

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↩Reply from Michelle Sparkes, Managing Director at SureCare (Rugby & North Warwickshire)

Thank you so much for your kind words, we are really pleased that our services are meeting your daughters needs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J C (Client / Service User) published on 16 August 2017 Submitted via Review Postal Card•

Overall Experience

Very good service provision and carer. On time, supports and helps my needs in the home or on shopping trips. Assists me to put some order to my bungalow during weekly routine, cleans and tidies up although this wasn't in the original support plan for my needs.

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↩Reply from Michelle Sparkes, Managing Director at SureCare (Rugby & North Warwickshire)

Thank you for your review we are pleased to hear you are satisfied with our services and that our care workers are going the extra mile by supporting you with light house hold duties.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Bobby D (Client / Service User) published on 16 August 2017 Submitted via Website•

Overall Experience

Overall the care provided for my father has been good. The carers are sympathetic to my father's needs. The experience my father gets does vary slightly depending on which carer is in attendance.
For the sake of continuity, it would be helpful if each carer made sure that they read the notes of the previous carer so that they cater appropriately for my father's needs.

Any issues that have been raised with management, have I believe, been dealt with promptly and appropriately.

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↩Reply from Michelle Sparkes, Managing Director at SureCare (Rugby & North Warwickshire)

Thank you for your review of our services, we are happy that you are pleased with the overall care of your father. We appreciate the feed back given with regards to our care workers and I would like to reassure you that all staff complete the same extensive on going training, which includes the... Read more

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Grace S (Client / Service User) published on 4 August 2017 Submitted via Review Postal Card•

Overall Experience

I am more than satisfied with your carers. They are very caring, very efficient and helpful at all times.

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Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D B (Stepfather of Client) published on 21 June 2017 Submitted via Review Postal Card•

Overall Experience

Always find the carers are understanding of my Stepson's needs. Always ready to get him in a good mood. always clean and tidy and leave the home as they found it. Always keep me informed of any changes that may occur or if they feel my Stepson's needs are changing. Staff are always helping him to gain more independence and self-confidence in himself.

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Staff

Care / Support

Management

Treated with Dignity

Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2026

Overall
Good

CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for SureCare (Rugby & North Warwickshire).

Meet the Team (2)

Alison TownsendJob Title Care ManagerJoined 2017

My name is Alison, I have over 26 years of experience working in the care sector and am passionate about providing compassionate, person-centred care. My career began in childcare before I moved into adult care, giving me valuable experience supporting people of all ages, from young children to the elderly.

I take pride in building positive relationships with the people I support and believe that kindness, dignity, and respect are at the heart of good care. One of the most rewarding aspects of my role is knowing that I have made a difference to someone's day and helped to promote their wellbeing and independence.

I am a friendly, reliable, and caring individual who is committed to supporting others in a way that promotes confidence, compassion, comfort, and helps support their quality of life.

Outside of work, I enjoy spending time with my family and my two Cockapoos. I also enjoy diamond art, cross-stitch, reading, Lego, walking, and running. Read less

Lauren ManningJob Title Team LeaderJoined 2020

My name is Lauren. I have been with Surecare for 6 years and have since progressed to a Team Leader.

I love to read in my spare time, which is very sparse as I am mum to 4 boys! They keep me busy (you may find me rocking in the corner on a good day). I like to go for walks.

I decided to go into care as I love to help others and make a difference, promoting each individual's independence.

My Grandad had dementia, and I then decided I wanted to help people to remain at home in their own comforts for as long as safely possible, allowing them to make their own decisions and respecting their wishes and choices. Whilst also making them laugh and having a natter over a cuppa to brighten their day Read less

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Rugby & North Warwickshire) to verify any information. View our terms and conditions. SureCare (Rugby & North Warwickshire) has an Enhanced Service -what an Enhanced Service includes.

SureCare (Rugby & North Warwickshire)

Care Provided by SureCare (Rugby & North Warwickshire)

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

SureCare (Rugby & North Warwickshire) Reviews (66)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (0)

Awards / Recognitions (4)

Accreditations

Meet the Team (2)