Walfinch Oxfordshire

Unit 17, White Barn, Manor Farm, Manor Road, Wantage OX12 8NE
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9.8 68 Reviews
  • Walfinch Oxfordshire, Wantage
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Care Provided by Walfinch Oxfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £39
  • Weekly Live-in Care Fees: from £1450

Bank holidays are double rate.

These prices are only a guideline, please contact Walfinch Oxfordshire to find out the exact price for your requirements.

Contact Walfinch Oxfordshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Walfinch Oxfordshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Kamajilt Gill (Manager)
Are you the Owner/Manager of Walfinch Oxfordshire? View your Advertising Options

Walfinch Oxfordshire Reviews (68)

9.8

Walfinch Oxfordshire has a Review Score of 9.8 (9.803) out of 10, based on 26 reviews in the last 2 years.
Over all time Walfinch Oxfordshire has 68 reviews.

Overall Experience
  • 60
  • 8
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Date Published
  • 68
  • 6
  • 19
  • 26
  • 42
Reviewer Connection to Walfinch Oxfordshire
  • 21
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  • 4
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Total of 68, showing 1-20
Review from J C (Sister of Client) published on 9 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The service is diligent and caring, and responsive to requests for specific help to be provided. The staff are courteous and kind. The app is a good idea and enables the family to get an overview of what is going on, from a distance. It's not always easy, of course, to pick up the nuance of emotions
or problems from those reports. We will ask for a a more detail discussion of the care plan and how the carers find my brother in the next month or so.
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Review from Josephine P (Wife of Client) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Walfinch has provided an excellent service, from the leaders, the office staff and the carers. They have never let me down in two years. The organisation is efficient, sensible and caring, and the carers themselves have been excellent, being both professional and sympathetic.
I would be very happy
to recommend Walfinch.
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Review from D P (Client) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1) I would like to thank all carers who have attended to me, for their care and attention to my needs at all hours.
2) I appreciate that clients have many needs. Mine is to shower and dress each morning. Late attendance at 10:00 am is awkward.
3) It is a problem when times of attendance change after
the weekly rota is provided, without warning. Please advise time changes as necessary before the day of attendance.
4) Overall, totally satisfied and appreciative of the care provided.
Reply from Kamaljit Gill, Provider at Walfinch OxfordshireThank you for taking the time to share your feedback. We are really pleased to hear that you feel well supported by our carers and that you are satisfied with the care provided overall.

We truly appreciate your kind words about our care team and the dignity and respect shown during your visits. Your comments regarding visit timings are also valued. We understand how important consistent and timely support is, particularly with morning routines, and we apologise for any inconvenience caused when visit times have varied or been later than expected.

Please be assured that we take this feedback seriously and will continue to work closely with our scheduling team to improve communication and minimise changes wherever possible. We are always happy to discuss preferred times and keep you informed should any adjustments be required.

Thank you again for your feedback and for trusting us with your care. It is greatly appreciated.
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Review from D L (Son of Client) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
WalFinch carers visited my mother at home for several years, and were of great help and comfort to her. They coped well with routine work, with complex matters (e.g. mental health matters) and with emergencies. They were kind, competent, well-meaning and friendly. Support from the management and office
was very good, and my mother especially enjoyed coming to the WalFinch Christmas party.
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Review from John H (Husband of Client) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only find good words to describe the lovely cares of Walfinch. My wife has Alzheimer's and we need carers help three times each day. I cannot criticise any of the Walfinch carers. They are professional, efficient, and above all, extremely kind and caring to my wife, which in turn is a great comfort
to me.
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Review from Alastair L (Husband of Client) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the short time we have been clients of Walfinch, we have found both the staff at HQ in Wantage and the carers whom we have met to be straightforward in all matters, and to have a clear understanding of the needs of their patients, and friendly and diligent in their approach.
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Review from P A (Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wallfinch consistently impress with their support for us and open approach.
Nothing is a problem.
The level of care received is superlative.
The management team are always on hand to help and carry out regular audits of their own staff. This is essential in any organisation in order to maintain the
very high standards that Wallfinch achieve.
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Review from Laura M (Power of Attorney of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very, very impressed with Walfinch. The quality of the care, the communication, the attention to detail of what the client likes, the abilities and food options. All home cooked food and excellently created.


They went above and beyond in the care provided for my client, taking her out for trips,

cups of tea out, hospital trips, eye appointments etc. Even emergency trips in the night. We had 24 hour carers who did a superb job in keeping my client in her own home which is what she wanted from the beginning.


I totally recommend them to anyone with a care need, whether part time, full time or 24 hour care. Lovely staff both in the office and out in the home.

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Review from A B (Friend of Client) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have dealt with Walfinch since November 2024 and it is a good care company to deal with. The office is efficient and the staff are friendly. The carers are very friendly, professional and on time.
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Review from A R (Daughter of Client) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to find a carer to help look after my 97 year old mum and to give me a break. This was daunting as it was not something I was familiar with, mum was unwell and quite frail at the time.
After contacting several care agencies and following a recommendation I found Walfinch Oxfordshire.
I could
not be more satisfied they are everything I could want from a care provider. The office staff are helpful, flexible, friendly, they check regularly that mum is happy with the care provided and that I am happy with the service.
The carers first met mum so she could get to know them. They are wonderful, kind, caring, great company for mum because they genuinely care how she is. They provide everything that mum or I need from them.
They are also professional at all times, knowledgable, trustworthy and reliable.
Both mum and I think very highly of the help and support we currently receive from Walfinch. It is excellent and I highly recommend this care agency.
They truly care.
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Review from N E (Friend of Client) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The visiting carers are lovely. They are very reliable, responsive to need, caring and helpful. Managers have also been very helpful. They have quickly responded to any queries and have kept in contact to check how the support is going.
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Review from J D (Daughter-in-law of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my mother in law has received from Walfinch. They are friendly, extremely helpful and accommodating to our needs both as a family and to the client. They have made changes to her care to ensure that her needs are best met and I would definitely recommend them.
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Review from Stephen C (Husband of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers visit my wife twice week, they are prompt, polite, and make her go for a walk or do puzzles
And attend to her for the two hours they spend with her. It makes her talk to others beside her family members, which is good as she suffers with traumatic anxiety and depression.
This helps give
me a break for those hours where I can go shopping or meet a friend for coffee,
Walfinch are excellent at sending me the program of the carers visits along with the time schedule.
Anything I wish to change they are so helpful and accommodating with my wishes.
They keep regular contact with follow up reviews by phone to check how things are working out for us..
I have no hesitation in recommending Walfinch as a very professionally run company that sets high standards in the caring world, which we all need today
Thank you and all your carers for a top class service.
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Review from J C (Sister of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Walfinch is professional, with good reporting systems, responsive and courteous staff in the office, and carers that fulfil their brief in the care plan with kindness and efficiency.
The brief creation document was a bit clunky to work to.
It has been a relief to have Walfinch look out for our brother
in the last 2/3 months.
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Review from William T (Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very excellent care provider, no complaints.
The care team are very professional and completely understand the carers needs and provides dignity.
The care team always asks if I'm taking my correct medication eating sufficiently sleeping and always asks about my well-being.
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Review from Pippa R (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to say thank you so much to two particular members of staff who have set up amazing care for my parents. My Mum is so happy with Nikki and looks forward to her visits. It is giving me peace of mind that somebody is there to provide help and support. My father is also happy he can now go
out and about with his carer. Thank you
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Review from Judy G (Friend of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very pleased either Walfinch Home Care staff. They are obviously well trained and arrive and leave on time. They are sensitive yet understanding in dealing with a friend with dementia and hsppy to do small jobs if necessary. They arrive and leave on time.
Also the office staff are accommodating
when special requests are made to fit in with arrangements.
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Review from K R (Son of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the care of my mum.
The carer's are very professional, treat her with respect and always chatter with her and gets a smile out of her.
Very happy with all the carer's
Weather we are there or not we no she is being looked after
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Review from J W (Son of Client) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum broke her hip on the 27th of December. Walfinch responded really well to the change in care requirements on her discharge from hospital, adding extra overnight care at very short notice. Communications always considerate, caring but pragmatic and responsive to the rapidly changing needs.
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Review from J W (Wife of Client) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend Walfinch. Carers are kind and caring and totally professional caring for my husband. The office staff and management are polite, friendly and totally efficient. I feel we are in safe hands.
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Walfinch Oxfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Walfinch Oxfordshire is calculated as follows: ( (126 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 152 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Walfinch Oxfordshire is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Walfinch Oxfordshire

What Type of Services does Walfinch Oxfordshire offer?

Walfinch Oxfordshire offers Home Care.

How many Carers does Walfinch Oxfordshire employ?

Walfinch Oxfordshire employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch Oxfordshire to verify any information. View our terms and conditions. Walfinch Oxfordshire has an Basic Service - more info.