Walfinch Oxfordshire

Unit 17, White Barn, Manor Farm, Manor Road, Wantage OX12 8NE
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9.8 62 Reviews
  • Walfinch Oxfordshire, Wantage
Walfinch Oxfordshire provides in-home care to the elderly, vulnerable, recuperating and those living with a disability in England.

Governed by the Care Quality Commission, Walfinch Oxfordshire helps care for your loved ones in the comfort of their home, assisting clients with daily living activities.

Walfinch specialises in delivering companionship, home help, personal care and 24/7/live-in services.

They have great staff retention and all staff are fully trained and DBS checked. Walfinch Oxfordshire works very closely with its carers and clients.

Care Provided by Walfinch Oxfordshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Kamajilt Gill (Manager)

Funding & Fees Guide for Walfinch Oxfordshire

  • Prices
  • Hourly care from £35 plus per hour.
    Live in from £1395 a week.


  • Bank holidays are double rate.


Total of 62, showing 61-62
9.8

Walfinch Oxfordshire has a Review Score of 9.8 (9.843) out of 10, based on 24 reviews in the last 2 years. Over all time Walfinch Oxfordshire has 62 reviews.

Overall Experience

  • 55
  • 7
  • 0
  • 0
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Date Published

62
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18
24
38
Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the service I have received. The manager has always been very helpful and considerate in our wishes, took her time with us in the beginning. Our carer is wonderful, Dad really likes her which is what is needed as he has dementia and cancer of the pelvis, problems with his
feet. She is always cheerful and chatty very supportive to me as well as Dad. Treats Dad with dignity. All in all a lovely person.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Eaton Care Services are just amazing.
They are accommodating, happy to help, happy to adapt services to suit.


One carer in particular, looks after my mum likes she's her own mother and her care gives the family a lot of relief.


I can recommend them whole heartedly.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Walfinch Oxfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Walfinch Oxfordshire is calculated as follows: ( (120 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 140 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Walfinch Oxfordshire is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Kam

Kam Gill

Job Title: Managing Director

Your local Oxfordshire branch of Walfinch is owned by Managing Director Kam Gill.


Kam graduated from the University of Cardiff with a BSc in Dental Technology and went on to establish a career as a dental technician whilst simultaneously raising her two sons. Kam later moved into the care industry recruiting staff for a local home care company where she continued to gain experience across other parts of the business before launching the local Oxfordshire branch of Walfinch.


Kam and her team work with dedication and professionalism to offer trusted care for anyone who needs a little extra support in their home so they can continue to live independently in the place where they are happiest.