Care By Us Ltd - Welham Green

Ground Floor Office Suite, Brent House, Travellers Lane, Welham Green, Hatfield AL9 7AF
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1.0 1 Review
  • Care By Us Ltd - Welham Green, Hatfield
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Alison Horne (Manager)
Are you the Owner/Manager of Care By Us Ltd - Welham Green? View your Advertising Options

Care By Us Ltd - Welham Green Reviews (1)

1.0

Care By Us Ltd - Welham Green has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Care By Us Ltd - Welham Green has 1 review.

Overall Experience
  • 0
  • 0
  • 0
  • 0
  • 1
Date Published
  • 1
  • 1
  • 1
  • 1
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Reviewer Connection to Care By Us Ltd - Welham Green
  • 1
Total of 1, showing 1-1
Review from A C (Son of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Absolutely rubbish service, rock up when they feel like it and then loose keys to the house.
Do not care about the person they are supposed to be looking after. Want to get in and out as quickly as possible.
Promise the earth and then deliver nothing other than poor service. If they ran a dogs kennel
they would be shut down.
So far 2 good careers who actually are interested in looking after the patient the others are just after an easy ride.
Not arriving until after 11am for a breakfast call to provide meds absolutely poor.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Care By Us Ltd - Welham Green is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for Care By Us Ltd - Welham Green is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care By Us Ltd - Welham Green is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Nov 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Care By Us Ltd - Welham Green

What Type of Services does Care By Us Ltd - Welham Green offer?

Care By Us Ltd - Welham Green offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care By Us Ltd - Welham Green to verify any information. View our terms and conditions. Care By Us Ltd - Welham Green has an Basic Service - more info.