I have always found the Care Team to be extremely professional and caringJ T(Client / Service User)

Tried to send the same two carers when possible which makes a great differenceLaura K(Daughter of Client/Service User)


I have always found the Care Team to be extremely professional and caringJ T(Client / Service User)

Tried to send the same two carers when possible which makes a great differenceLaura K(Daughter of Client/Service User)


Home Instead in Glasgow South is a leading private home care agency based in the Southside of Glasgow.
Home Instead covers South Glasgow, East Renfrewshire and part of South Lanarkshire. This includes the localities of Giffnock, Newton Mearns, Whitecraigs, Shawlands, Newlands, Clarkston, Thorntonhall, Busby and East Kilbride.
Care Professionals pride themselves on delivering only the highest standards of care for clients in their own homes. Home Instead is made up of...
Care Provided by Home Instead (Glasgow South)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Minimum 1 hour visits - available on request.
Available on request
Contact Home Instead (Glasgow South) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Lexie Cielesz (Care Manager)
Home Instead (Glasgow South) Reviews (77)
Home Instead (Glasgow South) has a Review Score of 9.7 (9.748) out of 10, based on 22 reviews in the last 2 years.
Over all time Home Instead (Glasgow South) has 77 reviews.
We had Otega as a live in carer for my Mum who has dementia for 2 weeks and she was lovely with Mum, doing everything for her and learning to trust Otega. You could see how much Otega was naturally caring with my Mum and treated her very well and with the utmost patience too, thank you.
Thank you for this fabulous review, we will pass this on to Otega. We are so grateful that we have been able to support mum. Thanks, Yvette
The whole team at Home Instead Glasgow south office have been absolutely amazing - they love , care and attention to they provide is outstanding.
They truly care and make a difference to my mums everyday care and comfort
Thank you
Thanks, Yvette
The two gents who do the 24 hour care are amazing. They both take care of David 100 per cent. They attend to all his needs and when I have gone to see David he is dressed immaculately. He is always clean and tidy.
They also do the housework and I must say it is the cleanest I ever saw it since David started using the service.
They also take David out and recently the have taken him to his Church.
David has settled in to being taken care round the click.
If there is a problem they will let me know immediately.
I can't fault the service.
Thank you so much for your kind words it truly means a lot to us. Were absolutely delighted to hear how well David has settled and that he is receiving the level of care, dignity, and support he deserves. Its especially lovely to know that he is not only being well looked after but also able to...
Wonderful service provided for my grandad at such a short notice, carers very knowledgeable and professional and admin very empathetic. Great support at such a difficult time, especially with how prompt they organised everything!
Were really pleased to hear that the teams professionalism, knowledge, and empathy made a positive difference, and that everything was organised...
Staff were incredibly helpful in answering any queries I had about care for my father, were incredibly attentive and patient with him.
Staff made the entire process quick and smooth and went above and beyond to help my father during visits.
Thank you for your kind feedback. Were so pleased to hear that you felt supported and that our team provided attentive and patient care for your father. It means a lot to know the process was smooth and reassuring for you.
Having someone come in during the week to help around the house has taken a lot of pressure off me, especially on the days when my back is more difficult. The carers are always warm, approachable, and easy to get along with, which makes a big difference.
The office team are also very easy to contact and quick to respond, which makes everything run smoothly.
Overall, I feel much more supported and less worried knowing I have this help in place.
Thank you so much for your kind words, it really means a lot to us. Were so pleased to hear that the support has been helping you manage day to day and easing some of the pressure, especially on more difficult days. Its lovely to know you feel comfortable with our Care Professionals and supported...
The Care Professionals were kind, patient, and very attentive, helping me with personal care as well as everyday tasks like shopping and household chores. Their support made a real difference and allowed me to recover comfortably and safely at home.
Communication with the office and management team was excellent throughout-everything was clear, responsive, and easy to arrange, which gave me real peace of mind.
I always felt respected and well looked after, and I would highly recommend Home Instead to anyone needing care at home.
We are truly pleased to hear that the support from our Care Professionals helped you feel comfortable, safe, and well cared for during your recovery. It's especially encouraging to know that both the care provided in your home and the communication with our office team met your expectations and...
Home Instead offer a very reliable and efficient service and keep me as the the solicitor/attorney of the person in need of care fully informed and re-assured that the cover is round the clock. The care pro's all seem to be very friendly and have a very mice manner with the person being cared for
It is incredibly important to us that representatives and families feel fully informed and reassured, so we are...
The team have all been amazing, we have had such a positive experience and everyone has been very caring, compassionate and person centred. The care and support my Mum has been receiving has given me reassurance and ensured I have much more quality time with my parents. Thank you to all
Thank you so much for your kind wordswere absolutely delighted to hear about your positive experience. It means a lot to know that our team has been able to provide caring, compassionate, and person-centred support for your mum, while also giving you more quality time together
Home Instead are by far the best care service provider ive delt with, from office staff elidh elona alsion always there at the other end of a call to help with anything nothing is ever a bother, all 3 ladies have went above and beyond for myself and my aunty, Leonard and sadyia are amazing care pros, who both myself and aunty have a great relationship with, always so kind and caring u can tell they love there job
Thank you so much, Lindsay, for your kind words it truly means a lot to us.
Were so pleased to hear that you and your aunty feel supported by the team.
Providing compassionate, reliable care is at the heart of what we do, and feedback like this reassures us that were making a positive difference.
Thank you again for taking the time to share your experience we really appreciate it.
Home Instead helped me with last-minute, short-term care need when my wife had to go abroad to visit her family. With my health issues, I struggled to keep on top of everything, and Home Instead removed that burden for me.
After calling, they arranged a consultation at my home within a couple of days, and I was able to get help straight away. My carer took care of tasks around the house, picking up essentials for me, and helped relieve the stress and pain I was feeling trying to keep things running at home while I was on my own.
I felt taken by surprise and a little depressed at realising my lack of independence, but the staff at Home Instead were incredibly nice, efficient, and made me feel looked after and never judged. Next time I need help to keep my life together, I won't hesitate to call them again.
For anyone out there looking for short-term or long-term support, I would highly recommend Home Instead.
Thank you so much for taking the time to share your experience. We're really pleased we were able to step in quickly and provide the support you needed during what sounds like a challenging and unexpected time.
It means a great deal to hear that our team helped ease some of the stress you were...
I thoroughly recommend their services to anyone as I am sure they will show the same compassionate approach but also with humour to the task in hand.
Thank you, Elizabeth, for your kind and thoughtful review.
We are very pleased to hear that our team supported you safely and respectfully following your hospital stay, and that you felt comfortable, well cared for, and treated with dignity at all times. Your feedback about the carers...
He needs dressing help etc etc as in a wheelchair
Also the carers are able to get him to have short walks and do exercises
They are happy to take him out with wheelchair for a coffee or snack
Its guaranteed that carers arrive as specified in a notice sent the week before to us
Its a very reliable service which we could not now do without
Tahnk you so much for taking the time to leave a review. Companionship is at the core of a Home Instead servcie, regrdless of the degree of support required, so its so encouraging to hear that this has made such a difference for your husband. I will pass on your kind words to his Care Professionals - you have reminded me once again why were are so lucky to have them
Very pleased with the care provided to my Mum which allowed us to go on holiday for a week. The care provider put my Mum at ease from the start as it was the first time she had anyone outside of family caring for her. Nothing was too much trouble and the visit was long enough for her to do what was needed and also have a lovely chat. Have already booked in further visits to cover our upcoming holidays. Great service to allow families to have a break knowing their loved one is being well looked after.
Many thanks for such a lovely review. Short-term servces such as we provided for your Mum are always very special, as we realise how difficult it can be to trust others to support loved ones in the same way as you would yourself. Its great to hear that you are so happy and are comfortable in planning further breaks - we are always here when you need us
Home Instead have been supporting my mum while my dad has been in hospital for the last few months. The care and admin staff are lovely. The service is very flexible and accommodating of changing needs. It has given me great peace of mind as I live in a different country and feel reassured that mum is being so well supported.
We've only been using the service for a few weeks now but we are delighted with the level of care mum has been given at every visit. The caters are wonderful and I really like that an update is put on the app each day. Home Instead have taken a lot of strain off my sister and myself as we had been finding things increasingly difficult to cope with .
Such a friendly and lovely team of people I have met, I'm a service user and I've never felt so at ease with the carers I have met so far. They have made sure I'm well looked after and I've no worries about what care I will receive. Fantastic company
We started using Home Instead for my wife to have someone with her while I was out two mornings a week. This has worked out very well since it commenced in February. the Care Pros always arrive on time and provide help in washing and dressing etc. Very pleased with the service.
Thank you for taking the time to review our service - its always encouraging to hear that things are going well. I will make sure the Care Professionals who visit are aware of your kind words. Thanks again
Thank you Home Instead for supporting our family with our Mother's care. Your staff are compassionate, respectful, flexible and friendly. I have been impressed with how professional everyone is and from the first moment I contacted the company I have felt listened to and comforted. My Mum is happy to see her carer and we appreciate how well you have matched your staff to her requirements. I have recommended Home Instead to a neighbour without any hesitation because I know you value your clients and put their needs first. A professional company that feels like family.
We really appreciate your comments. You have effectively summed up what we all work so hard every day to do! We are very proud of our Care Professionals and their dedication to the work they carry out so its especially encouraging to read that this is also recognised by our Clients and their...
Mum has been supported by Care Pros from Home Instead since November 2024. We have found the office team to be very helpful and responsive to changes in Mum's requirements, even at short notice. Mum has enjoyed the companionship of the Care Pros and the help they have given her to continue to lead the life she wants.
Many thanks for taking the time to post such a lovely Review. I will make sure both the Office Team, and the relevant Care Professionals are made aware of your kind words
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 04 November 2025- How well do we support people's wellbeing? Very Good
(5)
- How good is our leadership? Very Good
(5)
- How good is our staff team? Very Good
(5)
- How well is care and support planned? Very Good
(5)
News (0)
There are no news items for Home Instead (Glasgow South).
Awards / Recognitions (15)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home Instead (Glasgow South)Date: Friday 31 May 2024
- Recipient: Home InsteadDate: Friday 31 May 2024
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Home Instead (Glasgow South)
How many Carers does Home Instead (Glasgow South) employ?
Home Instead (Glasgow South) employs 70 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Glasgow South) to verify any information. View our terms and conditions. Home Instead (Glasgow South) has an Enhanced Service - more info.