Right at Home (North Cheshire & Leigh)

Lowton Business Park, Newton Road, Lowton, Warrington WA3 2AP
Review Us
10 84 Reviews
  • Right at Home (North Cheshire & Leigh), Warrington
Rated as 'Outstanding' by the Care Quality Commission in August 2019, Right at Home is committed to delivering the best quality care possible and uses value based recruitment to ensure their clients are cared for in the same way a family member would be.
   
Right at Home's is a family run, professional and friendly team who works closely with individuals and their families to ensure they are fully supported and achieve the best possible outcomes. The quality care provided is based on personal experience of the owner having received poor quality care for a loved one.

Right at Home carefully select Caregivers for their compassion and empathy, taking on only those with a genuine caring nature and training them to the highest standards. Minimum one-hour visits and continuity of Caregivers allow for a meaningful and lasting relationship with clients which is key to building trust.

Carers place a great emphasis on providing support for individuals and tailoring this to each persons needs. This can be anything from sharing a cup of tea, a chat and a joke which can make a huge difference to the health and well-being of the person being cared for, to 24/7 live-in care.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Hospital Discharge
  • Cancer Care

Funding & Fees

Fees vary depending on the package of care.
Please contact for details

Good to Know

Group/Owner

Person in charge

  • David Meanwell (Managing Director)

Right at Home (North Cheshire & Leigh) Reviews (84)

Total of 84, showing 1-20
10

Right at Home (North Cheshire & Leigh) has a Review Score of 10 (10.000) out of 10, based on 18 reviews in the last 2 years. Over all time Right at Home (North Cheshire & Leigh) has 84 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

No problems noted, the care given by all the staff is above and beyond previous experiences with carers. Mum is very happy with each and every carer who has visited, and especially with her main carer.

Reply from David Meanwell, Managing Director at Right at Home (North Cheshire & Leigh)

Thank you for the kind words. We will pass this on to the care team. I know they appreciate the positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

They treat Dad with dignity and respect always offering a person centred approach. They keep him safe and tend to his personal care in a meticulous manner. Overall very satisfied including the support they give to me.

Reply from David Meanwell, Managing Director at Right at Home (North Cheshire & Leigh)

Great to see that not only are we supporting your loved one, we are taking the time to see how we can help you. The unpaid carers and family member can often be forgotten in this relationship. Thanks for taking the time to leave a review.

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Overall Experience  Overall Experience 5.0 out of 5

Feel very looked after and safe.
They treat me with dignity and respect.
Person centred approach.
Look after me and tend to my needs, personal care ETC.
Go the extra mile.

Reply from David Meanwell, Managing Director at Right at Home (North Cheshire & Leigh)

Sounds like we are doing all the right things, I hope this continues. Thanks for taking the time to leave a review, it means a lot.

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Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the service provided by your very efficient and pleasant staff, all of whom are extremely friendly. Five stars.

Reply from David Meanwell, Managing Director at Right at Home (North Cheshire & Leigh)

Great to hear that the staff were friendly, we appreciate the feedback. We will pass this onto our care team.

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Overall Experience  Overall Experience 5.0 out of 5

I first met my dad's carer in Sept 24 to discuss care for my dad, she was very professional and set the precedent for the care support was would receive. As a company they delivered on every level, giving 100%. I'm forever grateful.

Reply from Vikki Mills, Administrator at Right at Home (North Cheshire & Leigh)

Thank you for a lovely review and it was a pleasure to look after your dad

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Overall Experience  Overall Experience 5.0 out of 5

The ladies from Right at Home were absolutely fantastic with my mum. I could not thank you enough for their care.

Reply from Clare Coke, Registered Manager at Right at Home (North Cheshire & Leigh)

Thank you for your feedback and kind words, it is greatly appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Your staff gives us everything and more.

Reply from Elle Hilton, Administrator at Right at Home (North Cheshire & Leigh)

Thank you for your lovely review, we really appreciate it! Kind regards

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Overall Experience  Overall Experience 5.0 out of 5

Excellent in all fields.

Reply from Clare Coke, Registered Manager at Right at Home (North Cheshire & Leigh)

Thank you for your kind words and feedback; it is greatly appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Very good. Very polite girls and very caring.

Reply from Clare Coke, Registered Manager at Right at Home (North Cheshire & Leigh)

Thank you for taking the time to share your kind words, I know the team greatly enjoy supporting your husband.

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Overall Experience  Overall Experience 5.0 out of 5

My wife loved the carers that came to care for her, as did I. They were all so caring and lovely towards her needs.

Reply from Elle Hilton, Administrator at Right at Home (North Cheshire & Leigh)

Thank you very much for your lovely review it is very much appreciated, Many Thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Some great carers on here. Go above and beyond. Very caring and kind. Can phone office anytime and always call/email back. The app is a great help, to read the notes and times of visits. Care package was arranged within 24 hours. Excellent service all round.

Reply from Elle Hilton, Administrator at Right at Home (North Cheshire & Leigh)

Thank you very much for your lovely review it is very much appreciated, Many Thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Currently bedbound due to illness (palliative care). Ladies are lovely. 2 ladies 4 times a day. All caring and kind. Smiles and hugs given. Look after myself and also feed my dog and cat too. Always turn up and never missed a time or visit.

Reply from Elle Hilton, Administrator at Right at Home (North Cheshire & Leigh)

Thank you very much for your lovely review it is very much appreciated, Many Thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring, happy and chatty.

Reply from Elle Hilton, Administrator at Right at Home (North Cheshire & Leigh)

Thank you very much for your lovely review it is very much appreciated, Many Thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent carers - went above and beyond, felt very confident with them all, well-trained, competent, lovely attitude to and response with my husband.

Reply from Elle Hilton, Administrator at Right at Home (North Cheshire & Leigh)

Thank you for your kind words, Gaynor, it was a pleasure to care for your husband. Many thanks, Elle.

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Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the service. Our carer is very helpful and sympathetic to my husband's needs.

Reply from Clare Coke, Registered Manager at Right at Home (North Cheshire & Leigh)

Many thanks for your kind words. Our team will greatly appreciate your feedback, it is a pleasure to support your husband.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care we get. Every one of the carers are extremely kind and considerate and very helpful.

Reply from Elle Hilton, Administrator at Right at Home (North Cheshire & Leigh)

Thank you for your review, we really appreciate your lovely feedback!

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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the care I get from every one of the staff. They are all so kind and considerate. They go out of their way to make sure I am comfortable before they leave.

Reply from Elle Hilton, Administrator at Right at Home (North Cheshire & Leigh)

Thank you for your review, we really appreciate your lovely feedback!

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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the care my wife receives with the night carers. She gets on very well with all carers and looks forward to them coming to have a good chat.

Reply from Clare Coke, Registered Manager at Right at Home (North Cheshire & Leigh)

Thank you for your lovely feedback I know the team greatly enjoy visiting with your wife.

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Overall Experience  Overall Experience 5.0 out of 5

The management and carers are excellent! Nothing is too much trouble. They never appear rushed and always have time to talk about their lives and family, as well as ours! I could not do without them!

Reply from Clare Coke, Registered Manager at Right at Home (North Cheshire & Leigh)

Thank you for taking the time to review our team. Your kind words are greatly appreciated and it is an absolute pleasure to support you.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy and pleased with the carers who are attentive, caring and willing to take on any task requested of them. Would highly recommend.

Reply from Julie Houston, Director at Right at Home (North Cheshire & Leigh)

Thank you for taking the time to review our services. Your kind words are appreciated.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Right at Home (North Cheshire & Leigh) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Right at Home (North Cheshire & Leigh) is calculated as follows: ( (108 Excellents x 5) ) ÷ 108 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (North Cheshire & Leigh) is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2018

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (15)

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Meet the Team (11)

David

David Meanwell

Job Title: Director

Joined: 2025

Never has a name been more fitting for home care-at our core, my team and I truly do "Mean Well".


In a interview, I was once asked what I wanted to do with my life. Without hesitation, I answered. " I want to make a difference. "while I've successfully built two car rental businesses from the ground up and influenced many employees along the way, that core purpose has never changed.


After owning Right at Home Stockport and Didsbury, I had the unique privilege of delivering outstanding care in a community I've called home for over seventeen years. It allowed me to bring together skills I've honed in business with a personal mission: to make a real and lasting impact.


Due to the success for Right at Home Stockport and Didsbury, I've now taken on Right at Home North Cheshire and Leigh, expanding our reach and commitment to delivering exceptional person-centred care across even more communities.


Throughout my career, I've always demanding high standards of service-not just for the sake of business, but because I believe deeply in treating every customer with the Same dignity and respect we'd offer our own grandparents. That philosophy shaped my past businesses and now defines the way I lead in the home care sector. Providing compassionate, quality-driven care isn't just a goal-it's our promise.

Stacey

Stacey Gentle

Job Title: Operation Manager

Joined: 2025

With over 15 years of experience in the care industry, Stacey began her career as a healthcare assistant, working across a range of settings to support individuals with complex needs, including spinal injuries, acquired brain injuries, and end of life care. Her passion for delivering high quality care led her to take on a part-time training role within the same organization, eventually progressing to the position of care quality manager across 11 branches.


Throughout her career, Stacey has continually developed her expertise by completing various healthcare and teaching qualifications, enhancing her ability to train, assess, and support staff effectively.


Now Operations Manager, Stacey oversees the Right at Home North Cheshire & Leigh office, along side the Right at Home Stockport & Didsbury office. Her extensive experience, strong leadership and commitment to excellence make her an invaluable asset to the team. Stacey plays a key role in guiding and supporting the team, ensuring that they consistently go above and beyond to deliver outstanding care and make a meaningful difference every day.

Victoria

Victoria Mills

Job Title: Registered Manager

Joined: 2022

Victoria began her career in the care sector in 2009 as a support worker, driven by a passion to make a meaningful difference in peoples lives. Her compassion, dedication, and natural leadership ability quickly became evident, leading to a promotion to senior support worker within 6 months, and shortly after, to care manager.


Throughout her career, victoria has developed expertise in complex care, supporting individuals with profound learning disabilities and dementia. She is committed to delivering truly person-centred care, always striving to enhance the quality of life for those she supports.


in 2022, victoria joined Right at Home North Cheshire & Leigh as deputy manager, where she continued to champion best practices and empower care teams to deliver exceptional services. Her dedication to improve care standards and making a positive impact led to her promotion to registered manager in 2025.


Victoria's leadership is defined by empathy, integrity and a clear vision: to create a culture of care where every individual feels valued, respected and supported to live life to the fullest.

Kath

Kath Ainscough

Job Title: Deputy Manager

Joined: 2024

Originally joining us as a care assessor, Cath's remarkable talents and dedication have quickly elevated her to the role of Deputy Manager. Cath has a strong background in the care industry, Cath brings a wealth of experience and expertise to her new position. Her professionalism, coupled with her approachable nature and kindness, makes her a valuable asset to our team. Cath will be working closely alongside Victoria, our lovely Registered Manager, to ensure seamless operations and the delivery of top-quality care services to our clients.

Kerry

Kerry Jones-Stewart

Job Title: Office & Recruitment Manager

Joined: 2020

Kerry started out during the chaos of COVID-19 as a part-time caregiver where she fell in love with caregiving and Right at Home’s company values, and before we knew it Kerry was taking on more and more tasks.


With her background in management, she stepped up to become the Recruitment Manager. Kerry loves her role and feels it’s a privilege to be supporting our team and making sure we're delivering the best care possible.

Lyndsey

Lyndsey Nightingale

Job Title: Care assessor

Joined: 2022

Lyndsey began her journey in the care sector in 2006, working in residential care where she developed a passion for supporting others. During this time, she gained her first qualifications in social care, laying a strong foundation for her career. After taking time out to raise her children and build her own business, Lyndsey returned to the profession in 2022, bringing with her not only experience but renewed dedication. She joined the team as a caregiver, quickly becoming known for her compassionate approach and her special interest in end-of-life care-an area where her empathy and sensitivity made a real difference to the individuals and families she supported.
Recognising her skills, professionalism, and commitment to high standards, Lyndsey was offered the role of care assessor in 2025.
Lyndsey's journey is a testament to her genuine love for care and her ongoing commitment to making a meaningful impact in peoples lives.

Chloe

Chloe Hotchkiss

Job Title: Care Assessor

Joined: 2023

Chloe Joined the team in 2023, transitioning from a 13 year retail background with a passion to make a difference in peoples lives. Starting as a caregiver she quickly stood out for her compassion, professionalism, and natural leadership, promoted to care ambassador, Chloe continued to grow and recently progressed to care assessor, where she brings her dedication and skills to support high-quality, person-centred care.

Laura

Laura Marsh

Job Title: Caregiver

Joined: 2018

After spending years working in retail I felt I wanted to do something more fulfilling and personally rewarding.


My family have extensive caring and nursing backgrounds and I see how rewarding that has been for them - I wanted to play my part in caring for others.


I decided to apply as a caregiver for Right at Home, and instantly knew that this was the place for me!


I thoroughly enjoy my job and the excellent team I have around me. I pride myself in the care I provide for my clients and the values that Right at Home stands for.


I have been with the company for just over 6 years, I am currently doing my NVQ level 3 in adult social care to further my career, and I am now also a part of the recruitment team for Right at Home.


Right at Home continues to support me in all aspects of my work, and personal life, and for that, I am truly grateful!

Angela

Angela Billington

Job Title: Caregiver

Joined: 2019

After taking care of my mother-in-law when she was terminally ill with cancer, she was overwhelmed with how I knew exactly what to do to help make things easier and more comfortable for her. One of her cousins who had never met me before actually thought I was my mother-in-law's nurse because of the way I cared for her, this was when my mother-in-law made me promise her that I would become a carer!


I kept my promise to her and became a carer 10 months after she passed away which was 15 years ago. I have never looked back since, my only regret is that I didn't become a carer sooner, I love everything about it, it's a very rewarding job, and I love to put smiles on my clients' faces. Working for the right company really makes a difference, I never feel like it's a job, it's just part of my day, part of my life to get up and visit my clients and take care of them. I have cared for a lot of people over the years. I remember each and every one of my clients I have loved and cared for...


I truly love my job

Christine

Christine Finnegan

Job Title: Caregiver

Joined: 2024

I started Right at home 6 months ago, it has been the best care company I have ever worked for. I have been working as a carer for a long time, I love the satisfying job role. I love to try and improve other people’s lives as I get a great sense of reward knowing I’ve tried my best to help others and it makes me feel valued. I have a wonderful relationship with the clients and I will go above and beyond and go that extra mile. I love chatting and having banter, I love them showing me pictures and telling me their stories from some time ago. I have a desire to look after people, it’s the most rewarding job I’ve ever had. I enjoy my work and you get to meet a lot of lovely families not only do you look after the service users, but you also look after their families. The best of it is supporting individuals by helping them to live in their own homes, I have so much compassion about my job.

Linda

Linda Rimmer

Job Title: Caregiver

Joined: 2022

My name is Linda and have been with the company for two and a half years now I wouldn't change it for anything else.


About me.
I worked for Mark's and Spencer's at Gemini, I trained as a master barista trainer and held the post for 26 years.


I retired in 2021, but I wanted to still keep busy while helping others, so I decided to apply to Right at Home, this is where my new chapter began. I love my Job, not only do I enjoy caring for our wonderful clients.


I love baking and have supported events at Right At Home. I also walked 8k for Alzheimer's last year at Tatton Park with some of the team and raised £745.


I really enjoy helping others and meeting new people. It's lovely when you gain trust in others and you know you are making a difference.


Nothing phases me and I love a challenge.


Since Joining Right at Home I have made so many new friends my Christmas card list is now enormous.

Frequently Asked Questions about Right at Home (North Cheshire & Leigh)

What Type of Services does Right at Home (North Cheshire & Leigh) offer?

Right at Home (North Cheshire & Leigh) offers Home Care.

How many Carers does Right at Home (North Cheshire & Leigh) employ?

Right at Home (North Cheshire & Leigh) employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (North Cheshire & Leigh) to verify any information. View our terms and conditions. Right at Home (North Cheshire & Leigh) has an Enhanced Service - more info.