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Right at Home (North Cheshire & Leigh) has a Review Score of 10 (10.000) out of 10, based on 18 reviews in the last 2 years. Over all time Right at Home (North Cheshire & Leigh) has 84 reviews.
Review from Liz R (Daughter of Client) published on 8 June 2020
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your kind words. It is a pleasure to support your Mum and your family. We are really pleased that this has helped your Mum gain confidence, as this is exactly what we aim to do.
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Review from Heather R (Daughter of Client) published on 3 June 2020
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your kind words and choosing Right at Home to support your Mum and your family. We really appreciate you taking the time to review our service.
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Review from Paul C (Son of Client) published on 22 May 2020
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for leaving a review which we really appreciate. It is an absolute pleasure to help support your mum and dad. We are so glad that we are able to support you and give you peace of mind especially at this difficult time.
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Review from Clare F (Daughter of Client) published on 23 March 2020
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your kind words. It was a pleasure to support your Mum.
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Review from Alfred C (Husband of Client) published on 21 February 2020
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your review, which is very much appreciated.
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Review from M R (Client) published on 21 February 2020
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your review. We are so happy that you look forward to our visits and it is a pleasure to support you.
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Review from Paul C (Son of Client) published on 27 November 2019
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your kind words. It was a pleasure to help support your Mum. We are really glad that you were able to enjoy your break.
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Review from M I (Wife of Client) published on 12 November 2019
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Reply from Julie Houston at Right at Home (North Cheshire & Leigh)
Thank you for your kind words which I know the team really appreciate. It is an absolute pleasure to help support you both and we are glad that we have already made a difference.
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Review from Janet B (Daughter of Client) published on 2 April 2019
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Reply from Julie Houston at Right at Home (North Cheshire & Leigh)
Thank you for your kind words, the team are very fond of your Mum and Dad and it was a privilege to support them.
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Review from David W (Son of Client) published on 11 February 2019
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Reply from Julie Houston at Right at Home (North Cheshire & Leigh)
Thank you for your kind words. The team are very fond of your Mum and glad we were able to support.
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Review from Marion H (Daughter of Client) published on 30 November 2018
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Reply from Julie Houston at Right at Home (North Cheshire & Leigh)
It was a pleasure to support your Dad thank you for your kind words.
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Review from Karen B (Daughter of Client) published on 24 October 2018
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Reply from Julie Houston at Right at Home (North Cheshire & Leigh)
It is an absolute pleasure to support your Mum and Dad. Thanking for your kind words and trusting us to make a difference.
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Review from Helen F (Granddaughter of Client) published on 11 October 2018
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I can't thank the whole team enough and can hand on heart say anyone would be lucky to be cared for by Right At Home North Cheshire. Thank you for all you have done for me and my family.
Reply from Julie Houston at Right at Home (North Cheshire & Leigh)
Thank you for your kind words and for trusting us to care for your Grandfather. You and your family are in our thoughts.
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Review from Kathryn H (Daughter of Client) published on 11 September 2018
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We are extremely satisfied that Mum is having the best care possible.
Reply from Julie Houston at Right at Home (North Cheshire & Leigh)
Thank you for your kind words. Our team very much enjoy supporting your Mum.
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Review from Nikki S (Daughter of Client) published on 11 July 2018
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Reply from Julie Houston at Right at Home (North Cheshire & Leigh)
It was our absolute privilege to support your amazing mum and your lovely family. Thank you for your kind words. You are in the thoughts of all the team.
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Review from Jean G (Wife of Client) assisted by family/friend published on 10 April 2018
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your kind words. It is an absolute pleasure to support your family and I know all our caregivers enjoy their visits.
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Review from Laura H (Granddaughter of Client) published on 4 April 2018
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your kind words, Laura, it is our pleasure to support your Nana and your family.
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Review from Sue M (Daughter of Client) published on 28 March 2018
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your kind words which are very much appreciated. We are so glad that you were able to relax and enjoy your holiday. It's a pleasure to support your Dad.
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Review from Hayley T (Daughter of Client) published on 27 March 2018
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My dad really enjoys his visits from his caregivers and always has positive things to say about the carers. They treat my dad with care and compassion and always
I spent a long time looking for help but none of the services seemed to fit our specific needs. Right at Home took care of that. Nothing is too much trouble and they were able to provide the exact support we need as they tailor their service to each client and this is what makes them unique and able to provide outstanding service. It gives me peace of mind that my dad is being well looked after when I'm not there.
I would not hesitate to recommend Right at Home to anyone who needs help or support caring for someone with dementia or even providing companionship for a person with dementia.
100% happy with the service.
Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your kind words which mean a lot. It is our absolute pleasure to support your Dad and all the team really enjoy his company.
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Review from Peter W (Husband of Client) published on 23 January 2018
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Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)
Thank you for your kind words Peter.
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The Review Score of 10 (10.000) out of 10 for Right at Home (North Cheshire & Leigh) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Right at Home (North Cheshire & Leigh) is calculated as follows: ( (108 Excellents x 5) ) ÷ 108 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home (North Cheshire & Leigh) is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Aug 2018
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Job Title: Director
Joined: 2025
Never has a name been more fitting for home care-at our core, my team and I truly do "Mean Well".
In a interview, I was once asked what I wanted to do with my life. Without hesitation, I answered. " I want to make a difference. "while I've successfully built two car rental businesses from the ground up and influenced many employees along the way, that core purpose has never changed.
After owning Right at Home Stockport and Didsbury, I had the unique privilege of delivering outstanding care in a community I've called home for over seventeen years. It allowed me to bring together skills I've honed in business with a personal mission: to make a real and lasting impact.
Due to the success for Right at Home Stockport and Didsbury, I've now taken on Right at Home North Cheshire and Leigh, expanding our reach and commitment to delivering exceptional person-centred care across even more communities.
Throughout my career, I've always demanding high standards of service-not just for the sake of business, but because I believe deeply in treating every customer with the Same dignity and respect we'd offer our own grandparents. That philosophy shaped my past businesses and now defines the way I lead in the home care sector. Providing compassionate, quality-driven care isn't just a goal-it's our promise.
Job Title: Operation Manager
Joined: 2025
With over 15 years of experience in the care industry, Stacey began her career as a healthcare assistant, working across a range of settings to support individuals with complex needs, including spinal injuries, acquired brain injuries, and end of life care. Her passion for delivering high quality care led her to take on a part-time training role within the same organization, eventually progressing to the position of care quality manager across 11 branches.
Throughout her career, Stacey has continually developed her expertise by completing various healthcare and teaching qualifications, enhancing her ability to train, assess, and support staff effectively.
Now Operations Manager, Stacey oversees the Right at Home North Cheshire & Leigh office, along side the Right at Home Stockport & Didsbury office. Her extensive experience, strong leadership and commitment to excellence make her an invaluable asset to the team. Stacey plays a key role in guiding and supporting the team, ensuring that they consistently go above and beyond to deliver outstanding care and make a meaningful difference every day.
Job Title: Registered Manager
Joined: 2022
Victoria began her career in the care sector in 2009 as a support worker, driven by a passion to make a meaningful difference in peoples lives. Her compassion, dedication, and natural leadership ability quickly became evident, leading to a promotion to senior support worker within 6 months, and shortly after, to care manager.
Throughout her career, victoria has developed expertise in complex care, supporting individuals with profound learning disabilities and dementia. She is committed to delivering truly person-centred care, always striving to enhance the quality of life for those she supports.
in 2022, victoria joined Right at Home North Cheshire & Leigh as deputy manager, where she continued to champion best practices and empower care teams to deliver exceptional services. Her dedication to improve care standards and making a positive impact led to her promotion to registered manager in 2025.
Victoria's leadership is defined by empathy, integrity and a clear vision: to create a culture of care where every individual feels valued, respected and supported to live life to the fullest.
Job Title: Deputy Manager
Joined: 2024
Originally joining us as a care assessor, Cath's remarkable talents and dedication have quickly elevated her to the role of Deputy Manager. Cath has a strong background in the care industry, Cath brings a wealth of experience and expertise to her new position. Her professionalism, coupled with her approachable nature and kindness, makes her a valuable asset to our team. Cath will be working closely alongside Victoria, our lovely Registered Manager, to ensure seamless operations and the delivery of top-quality care services to our clients.
Job Title: Office & Recruitment Manager
Joined: 2020
Kerry started out during the chaos of COVID-19 as a part-time caregiver where she fell in love with caregiving and Right at Home’s company values, and before we knew it Kerry was taking on more and more tasks.
With her background in management, she stepped up to become the Recruitment Manager. Kerry loves her role and feels it’s a privilege to be supporting our team and making sure we're delivering the best care possible.
Job Title: Care assessor
Joined: 2022
Lyndsey began her journey in the care sector in 2006, working in residential care where she developed a passion for supporting others. During this time, she gained her first qualifications in social care, laying a strong foundation for her career. After taking time out to raise her children and build her own business, Lyndsey returned to the profession in 2022, bringing with her not only experience but renewed dedication. She joined the team as a caregiver, quickly becoming known for her compassionate approach and her special interest in end-of-life care-an area where her empathy and sensitivity made a real difference to the individuals and families she supported.
Recognising her skills, professionalism, and commitment to high standards, Lyndsey was offered the role of care assessor in 2025.
Lyndsey's journey is a testament to her genuine love for care and her ongoing commitment to making a meaningful impact in peoples lives.
Job Title: Care Assessor
Joined: 2023
Chloe Joined the team in 2023, transitioning from a 13 year retail background with a passion to make a difference in peoples lives. Starting as a caregiver she quickly stood out for her compassion, professionalism, and natural leadership, promoted to care ambassador, Chloe continued to grow and recently progressed to care assessor, where she brings her dedication and skills to support high-quality, person-centred care.
Job Title: Caregiver
Joined: 2018
After spending years working in retail I felt I wanted to do something more fulfilling and personally rewarding.
My family have extensive caring and nursing backgrounds and I see how rewarding that has been for them - I wanted to play my part in caring for others.
I decided to apply as a caregiver for Right at Home, and instantly knew that this was the place for me!
I thoroughly enjoy my job and the excellent team I have around me. I pride myself in the care I provide for my clients and the values that Right at Home stands for.
I have been with the company for just over 6 years, I am currently doing my NVQ level 3 in adult social care to further my career, and I am now also a part of the recruitment team for Right at Home.
Right at Home continues to support me in all aspects of my work, and personal life, and for that, I am truly grateful!
Job Title: Caregiver
Joined: 2019
After taking care of my mother-in-law when she was terminally ill with cancer, she was overwhelmed with how I knew exactly what to do to help make things easier and more comfortable for her. One of her cousins who had never met me before actually thought I was my mother-in-law's nurse because of the way I cared for her, this was when my mother-in-law made me promise her that I would become a carer!
I kept my promise to her and became a carer 10 months after she passed away which was 15 years ago. I have never looked back since, my only regret is that I didn't become a carer sooner, I love everything about it, it's a very rewarding job, and I love to put smiles on my clients' faces. Working for the right company really makes a difference, I never feel like it's a job, it's just part of my day, part of my life to get up and visit my clients and take care of them. I have cared for a lot of people over the years. I remember each and every one of my clients I have loved and cared for...
I truly love my job
Job Title: Caregiver
Joined: 2024
I started Right at home 6 months ago, it has been the best care company I have ever worked for. I have been working as a carer for a long time, I love the satisfying job role. I love to try and improve other people’s lives as I get a great sense of reward knowing I’ve tried my best to help others and it makes me feel valued. I have a wonderful relationship with the clients and I will go above and beyond and go that extra mile. I love chatting and having banter, I love them showing me pictures and telling me their stories from some time ago. I have a desire to look after people, it’s the most rewarding job I’ve ever had. I enjoy my work and you get to meet a lot of lovely families not only do you look after the service users, but you also look after their families. The best of it is supporting individuals by helping them to live in their own homes, I have so much compassion about my job.
Job Title: Caregiver
Joined: 2022
My name is Linda and have been with the company for two and a half years now I wouldn't change it for anything else.
About me.
I worked for Mark's and Spencer's at Gemini, I trained as a master barista trainer and held the post for 26 years.
I retired in 2021, but I wanted to still keep busy while helping others, so I decided to apply to Right at Home, this is where my new chapter began. I love my Job, not only do I enjoy caring for our wonderful clients.
I love baking and have supported events at Right At Home. I also walked 8k for Alzheimer's last year at Tatton Park with some of the team and raised £745.
I really enjoy helping others and meeting new people. It's lovely when you gain trust in others and you know you are making a difference.
Nothing phases me and I love a challenge.
Since Joining Right at Home I have made so many new friends my Christmas card list is now enormous.
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