Right at Home (North Cheshire & Leigh)

Lowton Business Park, Newton Road, Lowton, Warrington WA3 2AP
Review Us
10 84 Reviews
  • Right at Home (North Cheshire & Leigh), Warrington
Rated as 'Outstanding' by the Care Quality Commission in August 2019, Right at Home is committed to delivering the best quality care possible and uses value based recruitment to ensure their clients are cared for in the same way a family member would be.
   
Right at Home's is a family run, professional and friendly team who works closely with individuals and their families to ensure they are fully supported and achieve the best possible outcomes. The quality care provided is based on personal experience of the owner having received poor quality care for a loved one.

Right at Home carefully select Caregivers for their compassion and empathy, taking on only those with a genuine caring nature and training them to the highest standards. Minimum one-hour visits and continuity of Caregivers allow for a meaningful and lasting relationship with clients which is key to building trust.

Carers place a great emphasis on providing support for individuals and tailoring this to each persons needs. This can be anything from sharing a cup of tea, a chat and a joke which can make a huge difference to the health and well-being of the person being cared for, to 24/7 live-in care.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Hospital Discharge
  • Cancer Care

Funding & Fees

Fees vary depending on the package of care.
Please contact for details

Good to Know

Group/Owner

Person in charge

  • David Meanwell (Managing Director)

Right at Home (North Cheshire & Leigh) Reviews (84)

Total of 84, showing 81-84
10

Right at Home (North Cheshire & Leigh) has a Review Score of 10 (10.000) out of 10, based on 18 reviews in the last 2 years. Over all time Right at Home (North Cheshire & Leigh) has 84 reviews.

Overall Experience

  • 82
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Date Published

84
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18
66
Overall Experience  Overall Experience 5.0 out of 5

My elderly mum and I have been supported by this care agency for almost 10 months now and I can safely say for us, every aspect of the service provided has been second to none. I have had no hesitation in recommending Right at Home (North Cheshire and Leigh) to friends looking for support.
From the
first point of contact to date, both Mum and I have been treated with the utmost respect from the whole team who go above and beyond to ensure our needs are met.
I have total peace of mind that Mums needs are fully understood and met on every visit she receives. Essentially, Mums support is provided by two lovely ladies who have now got to know her on a more personal level and have gained an understanding of her needs, they treat Mum with such respect and kindness. Priceless!
The passion to deliver such outstanding service driven by the management team is very evident on every level and every request I have made has, without hesitation, been met. I wish I had found this agency years ago.

Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)

Thank you for your kind words Linda. It is an absolute pleasure to support you and your Mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I thought I didn't need help - how wrong was I. We have carers coming in morning and evening. They always greet us with a smile and talk to my husband before getting him ready for the day or bedtime. The carers are pleasant at all times, very caring and professional and always well presented. They always
ask "is there anything I can do before I leave?".


They finish looking after my husband even after the allotted time to make sure that he and I are OK. I can get on with jobs while they are here but they know where I am if needed. I'm so glad I have made the decision to have Right at Home in our lives.

Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)

Thank you for your kind words. It is an absolute pleasure to help support you both and our team really enjoy their visits.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with Right At Home. From the very beginning, everybody we have had contact with has been kind, caring and very professional. A very detailed care plan was put in place prior to my mother's care package commencing, ensuring that all her needs would be met (physical and emotional).
I cannot speak highly enough of this care agency, they are wonderful and I feel totally confident leaving my mum in the capable hands of her carer. I would highly recommend this agency.

Reply from Julie Houston, Managing Director at Right at Home (North Cheshire & Leigh)

Thank you for taking the time to review our service, Ann. It is our pleasure to help support your mother and we are delighted that you are happy with the care we provide.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the service we get from Right at Home.
The staff are very caring and professional. They take the time to listen to the client and deal with their every need. Also, they are reliable, trustworthy and will go the extra mile to help. Always punctual and arrive with a high spirit
and willing to help. I would recommend them to anyone.

Reply from Julie Houston, Managing director at Right at Home (North Cheshire & Leigh)

Thank you for your kind words we really appreciate that your review. It is our pleasure to help support your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Right at Home (North Cheshire & Leigh) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Right at Home (North Cheshire & Leigh) is calculated as follows: ( (108 Excellents x 5) ) ÷ 108 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (North Cheshire & Leigh) is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2018

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (15)

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Meet the Team (11)

David

David Meanwell

Job Title: Director

Joined: 2025

Never has a name been more fitting for home care-at our core, my team and I truly do "Mean Well".


In a interview, I was once asked what I wanted to do with my life. Without hesitation, I answered. " I want to make a difference. "while I've successfully built two car rental businesses from the ground up and influenced many employees along the way, that core purpose has never changed.


After owning Right at Home Stockport and Didsbury, I had the unique privilege of delivering outstanding care in a community I've called home for over seventeen years. It allowed me to bring together skills I've honed in business with a personal mission: to make a real and lasting impact.


Due to the success for Right at Home Stockport and Didsbury, I've now taken on Right at Home North Cheshire and Leigh, expanding our reach and commitment to delivering exceptional person-centred care across even more communities.


Throughout my career, I've always demanding high standards of service-not just for the sake of business, but because I believe deeply in treating every customer with the Same dignity and respect we'd offer our own grandparents. That philosophy shaped my past businesses and now defines the way I lead in the home care sector. Providing compassionate, quality-driven care isn't just a goal-it's our promise.

Stacey

Stacey Gentle

Job Title: Operation Manager

Joined: 2025

With over 15 years of experience in the care industry, Stacey began her career as a healthcare assistant, working across a range of settings to support individuals with complex needs, including spinal injuries, acquired brain injuries, and end of life care. Her passion for delivering high quality care led her to take on a part-time training role within the same organization, eventually progressing to the position of care quality manager across 11 branches.


Throughout her career, Stacey has continually developed her expertise by completing various healthcare and teaching qualifications, enhancing her ability to train, assess, and support staff effectively.


Now Operations Manager, Stacey oversees the Right at Home North Cheshire & Leigh office, along side the Right at Home Stockport & Didsbury office. Her extensive experience, strong leadership and commitment to excellence make her an invaluable asset to the team. Stacey plays a key role in guiding and supporting the team, ensuring that they consistently go above and beyond to deliver outstanding care and make a meaningful difference every day.

Victoria

Victoria Mills

Job Title: Registered Manager

Joined: 2022

Victoria began her career in the care sector in 2009 as a support worker, driven by a passion to make a meaningful difference in peoples lives. Her compassion, dedication, and natural leadership ability quickly became evident, leading to a promotion to senior support worker within 6 months, and shortly after, to care manager.


Throughout her career, victoria has developed expertise in complex care, supporting individuals with profound learning disabilities and dementia. She is committed to delivering truly person-centred care, always striving to enhance the quality of life for those she supports.


in 2022, victoria joined Right at Home North Cheshire & Leigh as deputy manager, where she continued to champion best practices and empower care teams to deliver exceptional services. Her dedication to improve care standards and making a positive impact led to her promotion to registered manager in 2025.


Victoria's leadership is defined by empathy, integrity and a clear vision: to create a culture of care where every individual feels valued, respected and supported to live life to the fullest.

Kath

Kath Ainscough

Job Title: Deputy Manager

Joined: 2024

Originally joining us as a care assessor, Cath's remarkable talents and dedication have quickly elevated her to the role of Deputy Manager. Cath has a strong background in the care industry, Cath brings a wealth of experience and expertise to her new position. Her professionalism, coupled with her approachable nature and kindness, makes her a valuable asset to our team. Cath will be working closely alongside Victoria, our lovely Registered Manager, to ensure seamless operations and the delivery of top-quality care services to our clients.

Kerry

Kerry Jones-Stewart

Job Title: Office & Recruitment Manager

Joined: 2020

Kerry started out during the chaos of COVID-19 as a part-time caregiver where she fell in love with caregiving and Right at Home’s company values, and before we knew it Kerry was taking on more and more tasks.


With her background in management, she stepped up to become the Recruitment Manager. Kerry loves her role and feels it’s a privilege to be supporting our team and making sure we're delivering the best care possible.

Lyndsey

Lyndsey Nightingale

Job Title: Care assessor

Joined: 2022

Lyndsey began her journey in the care sector in 2006, working in residential care where she developed a passion for supporting others. During this time, she gained her first qualifications in social care, laying a strong foundation for her career. After taking time out to raise her children and build her own business, Lyndsey returned to the profession in 2022, bringing with her not only experience but renewed dedication. She joined the team as a caregiver, quickly becoming known for her compassionate approach and her special interest in end-of-life care-an area where her empathy and sensitivity made a real difference to the individuals and families she supported.
Recognising her skills, professionalism, and commitment to high standards, Lyndsey was offered the role of care assessor in 2025.
Lyndsey's journey is a testament to her genuine love for care and her ongoing commitment to making a meaningful impact in peoples lives.

Chloe

Chloe Hotchkiss

Job Title: Care Assessor

Joined: 2023

Chloe Joined the team in 2023, transitioning from a 13 year retail background with a passion to make a difference in peoples lives. Starting as a caregiver she quickly stood out for her compassion, professionalism, and natural leadership, promoted to care ambassador, Chloe continued to grow and recently progressed to care assessor, where she brings her dedication and skills to support high-quality, person-centred care.

Laura

Laura Marsh

Job Title: Caregiver

Joined: 2018

After spending years working in retail I felt I wanted to do something more fulfilling and personally rewarding.


My family have extensive caring and nursing backgrounds and I see how rewarding that has been for them - I wanted to play my part in caring for others.


I decided to apply as a caregiver for Right at Home, and instantly knew that this was the place for me!


I thoroughly enjoy my job and the excellent team I have around me. I pride myself in the care I provide for my clients and the values that Right at Home stands for.


I have been with the company for just over 6 years, I am currently doing my NVQ level 3 in adult social care to further my career, and I am now also a part of the recruitment team for Right at Home.


Right at Home continues to support me in all aspects of my work, and personal life, and for that, I am truly grateful!

Angela

Angela Billington

Job Title: Caregiver

Joined: 2019

After taking care of my mother-in-law when she was terminally ill with cancer, she was overwhelmed with how I knew exactly what to do to help make things easier and more comfortable for her. One of her cousins who had never met me before actually thought I was my mother-in-law's nurse because of the way I cared for her, this was when my mother-in-law made me promise her that I would become a carer!


I kept my promise to her and became a carer 10 months after she passed away which was 15 years ago. I have never looked back since, my only regret is that I didn't become a carer sooner, I love everything about it, it's a very rewarding job, and I love to put smiles on my clients' faces. Working for the right company really makes a difference, I never feel like it's a job, it's just part of my day, part of my life to get up and visit my clients and take care of them. I have cared for a lot of people over the years. I remember each and every one of my clients I have loved and cared for...


I truly love my job

Christine

Christine Finnegan

Job Title: Caregiver

Joined: 2024

I started Right at home 6 months ago, it has been the best care company I have ever worked for. I have been working as a carer for a long time, I love the satisfying job role. I love to try and improve other people’s lives as I get a great sense of reward knowing I’ve tried my best to help others and it makes me feel valued. I have a wonderful relationship with the clients and I will go above and beyond and go that extra mile. I love chatting and having banter, I love them showing me pictures and telling me their stories from some time ago. I have a desire to look after people, it’s the most rewarding job I’ve ever had. I enjoy my work and you get to meet a lot of lovely families not only do you look after the service users, but you also look after their families. The best of it is supporting individuals by helping them to live in their own homes, I have so much compassion about my job.

Linda

Linda Rimmer

Job Title: Caregiver

Joined: 2022

My name is Linda and have been with the company for two and a half years now I wouldn't change it for anything else.


About me.
I worked for Mark's and Spencer's at Gemini, I trained as a master barista trainer and held the post for 26 years.


I retired in 2021, but I wanted to still keep busy while helping others, so I decided to apply to Right at Home, this is where my new chapter began. I love my Job, not only do I enjoy caring for our wonderful clients.


I love baking and have supported events at Right At Home. I also walked 8k for Alzheimer's last year at Tatton Park with some of the team and raised £745.


I really enjoy helping others and meeting new people. It's lovely when you gain trust in others and you know you are making a difference.


Nothing phases me and I love a challenge.


Since Joining Right at Home I have made so many new friends my Christmas card list is now enormous.

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