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Right at Home (Worthing & Shoreham)

Jetspace, Hangar 4, 2 - 4 Cecil Pashley Way, Brighton City Airport, Shoreham-by-Sea BN43 5FF
Right at Home (Worthing & Shoreham) Logo
Right at Home (Worthing & Shoreham) logo
Right at Home (Worthing & Shoreham), Shoreham-by-Sea
Right at Home (Worthing & Shoreham), Shoreham-by-Sea
Right at Home (Worthing & Shoreham), Shoreham-by-Sea

Right at Home (Worthing & Shoreham) offers a friendly, compassionate person to help with everything from everyday tasks around the home, personal care, full-time live-in care or simply to chat. They have the perfect carer waiting for you.

They care for many types of adult clients and have a particular focus on varying forms of dementia. Delivering high-quality personalised care with longer, punctual and consistent call times, avoids rushed visits and...  

Care Provided by Right at Home (Worthing & Shoreham)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £38.75
  • Weekly Live-in Care Fees: from £1,855

Our fees are for a full hour. We do not charge for or use travel time from your hour. We travel in our own time and will always arrive on time. If we are going to be more than 10 minutes late for a call because of traffic problems etc. we will always call you to let you know.

We also always introduce new carers to our clients and they will always shadow an existing carer on a call before attending on their own.

The price(s) shown are provided by the agency. Contact Right at Home (Worthing & Shoreham) for full pricing details and T&Cs.

Contact Right at Home (Worthing & Shoreham) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Anton van Baalen (Managing Director)

Right at Home (Worthing & Shoreham) Reviews (65)

9.9

Right at Home (Worthing & Shoreham) has a Review Score of 9.9 (9.860) out of 10, based on 23 reviews in the last 2 years. Over all time Right at Home (Worthing & Shoreham) has 65 reviews.

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Showing 65 reviews matching selected criteria
Review from Jessica S (Daughter-in-law of Client) published on 20 September 2021 Submitted via Website
Overall Experience

My partner and I are so happy with the service and kindness we have received. We know my partner's mum is very difficult to please due to her condition, you never know what mood she will be in, but the carers have done an outstanding job to keep her happy. It was really nice for us to be able to go on a little Wales holiday and not having to worry about my mother-in-law, as we knew she was in good hands and well looked after! We are already planning to create a permanent care plan for her because we were so happy with how it all went. We can only recommend them and are looking forward to implementing the new permanent plan.

Reply from Anton van Baalen, Director at Right at Home (Worthing & Shoreham)

It's been such a pleasure to have supported you and to make sure you had a very well deserved break. We have a great team which I am very proud of!

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Review from Sheila A (Client / Service User) published on 16 September 2021 Submitted via Postal Card
Overall Experience

Very pleased with all my care providers. At least six carers come and all were most helpful and left me comfortably, ready for the day ahead.

Reply from Anton van Baalen, Director at Right at Home (Worthing & Shoreham)

It's been great to be able to support you. We are very proud of our team!

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Review from Harry T (Client / Service User) published on 20 July 2021 Submitted via Website
Overall Experience

We've found the carers to be friendly and caring. We can talk to them easily. We've found them easy to have in our house and they're nice to know. We've found that the carers have helped us to catch up with household tasks which have made things easier for us.

Reply from Anton van Baalen, Director at Right at Home (Worthing & Shoreham)
Thanks for your kind words about our brilliant team!

I'm pleased the support we are providing is working well.

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Review from Helen N (Daughter of Client) published on 22 September 2020 Submitted via Postal Card
Overall Experience

I am very happy with the high standard of care that my mother receives. All of the girls have been fantastic in making sure that she is well looked after and is happy. I can highly recommend Right at Home.

Reply from Anton van Baalen, Director at Right at Home (Worthing & Shoreham)

We are extremely happy to have such great feedback from you for your Mum. Our staff love to visit her and to make sure she is always happy!

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Review from Liz B (Daughter of Client) published on 16 September 2020 Submitted via Postal Card
Overall Experience

My mother has been a client of Right at Home since Easter 2018. I've been very happy with the standard and consistency of care. The company has also been very flexible and able to respond to changes in support required. For example, at times my mother has needed more (after a fall) or less (when in hospital) care visits. I would not hesitate to recommend the service.

Reply from Anton van Baalen, Director at Right at Home (Worthing & Shoreham)

Thank you very much for your kind review, and we certainly will continue to support your Mum very well!

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Review from R B (Client / Service User) published on 16 September 2020 Submitted via Postal Card
Overall Experience

I have been very happy with the service and my carers and have already recommended you to friends.

Reply from Anton van Baalen, Director at Right at Home (Worthing & Shoreham)

We appreciate your review and are very pleased that you are most happy with our service.

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Review from R M (Son of Client) published on 8 July 2020 Submitted via Website
Overall Experience
Very happy with the attention, thoughtfulness and real care that my mother received from all at Right at Home.
Carers provided invaluable relief to my father and my parents' live-in carer as my mother's Alzheimer's-related care needs became more acute.

I was also impressed with the efficiency that I encountered in dealing with them.

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Review from Andrew L (Client / Service User) published on 29 June 2020 Submitted via Website
Overall Experience

A very professional service that goes the extra mile. They have been caring and because I'm managing my mother's support remotely always willing to act as the interface to local service providers and the NHS.

Reply from Anton van Baalen, Director at Right at Home (Worthing & Shoreham)

Thank you for your kind review, and we are most pleased to be able to support your Mum very well

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Review from David T (Son of Client) published on 18 October 2019 Submitted via Postal Card
Overall Experience

Happy with care/ladies. Big improvement of personal care.

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Review from Brigitta W (Client / Service User) published on 4 September 2019 Submitted via Postal Card
Overall Experience

I would highly recommend this company which provides an excellent home care service.

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Review from Michael H (Client / Service User) published on 30 August 2019 Submitted via Postal Card
Overall Experience
The carers keep exact time. I like a 7am call; they come at 7am spot on. Although I mainly have two carers my remarks apply without fail to all of them. They are attentive to my needs, considerate, polite, gentle (and gently authoritative when I talk too much!), efficient and intelligent.
The company is small enough that the HQ staff know me; the director and other HQ staff check up on my satisfaction. If there is staff absence, the director will turn up. Staff go well beyond their remits; shopping, telephone calls (I am partially deaf), cleaning, even when not asked, hoovering off their own bat.

I cannot speak too highly of the company.

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Review from Stephen W (Son of Client) published on 25 June 2019 Submitted via Postal Card
Overall Experience

Right at Home have been an invaluable service to my mother. They provide her with a meal and company at lunchtime. She is always happy to see them. Having company during the day really lifts her spirits.

Reply from Anton van Baalen, at Right at Home (Worthing & Shoreham)

Thank you for your most kind review. We are pleased to be able to care for your Mum and our carers love going out of their way to make her day different and enjoyable.

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Review from Valerie M (Client / Service User) published on 3 June 2019 Submitted via Postal Card
Overall Experience

Reliable, friendly caregivers - am very happy with the care provided, lovely staff.

Reply from Anton van Baalen, at Right at Home (Worthing & Shoreham)

Thank you for your very kind words - we are honoured to be able to support you.

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Review from Dianne B (Daughter-in-law of Client) published on 3 April 2019 Submitted via Postal Card
Overall Experience

We have been delighted with the care and support provided. The Right at Home carer has made a huge difference to my mother-in-law's life, happiness and well being.

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Review from Gillian K (Daughter of Client) published on 14 March 2019 Submitted via Postal Card
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Very good service given by Right at Home.

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Review from Sue S (Daughter of Client) published on 14 March 2019 Submitted via Postal Card
Overall Experience

Very happy with all aspects of the care given by Right at Home.

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Review from Katherine N (Client / Service User) published on 7 March 2019 Submitted via Website
Overall Experience

I find the carers on time. Very efficient very sensitive towards my needs. They were a great support to my husband in the last days of his life and nothing is ever too much for them. They have restored my faith in home care. I am very grateful for everything.

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Review from Lynne E (Client / Service User) published on 2 November 2018 Submitted via Postal Card
Overall Experience

I am very pleased with the service I receive from my carers. They are very helpful and proficient, frequently anticipating my needs. If they get held up and will be late (not very often) I am given a phone call to let me know.

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Review from Amanda W (Daughter of Client) published on 24 September 2018 Submitted via Website
Overall Experience
After hearing so many bad news stories about agency staff not looking after their clients with respect, we spent a very long time speaking to different agencies about caring for our Mum. The manager at Right at Home had all the time in the world to speak with me about Mum's needs and was exceptionally sympathetic and kind with his support and suggestions.

Mum really liked ALL of the carers. They seemed so caring and kind, and we had the opportunity to introduce them to Mum before their visits so that they wouldn't be strangers to her.

Right at Home use an app to record all their visits, and we were able to access this to see how the visits had gone. I could also see in advance who was coming to Mum each week so that she knew who would be turning up.

I can't recommend this agency highly enough - the staff are all lovely, the management/admin team are responsive and helpful. Everything was handled very professionally, but with a personal touch. Thank you so much.

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Review from Malcolm S (Son of Client) published on 9 August 2018 Submitted via Website
Overall Experience

The managing director and his team were superlative in every way with my Mum's care needs. I had tried another agency to get her confidence (early Alzheimer's) with poor results.

However, his approach and that of his team was professional, caring and 100% confident they would get a result - which they did.

They are probably not the cheapest: but I don't want "cheap" when it comes to looking after my Mum: I want "good" - in fact, I want "excellent". They were, indeed, excellent.

I would not hesitate to recommend Right at Home. They were fantastic. They seriously took the stress out of what was becoming a stressful situation.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 January 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Right at Home (Worthing & Shoreham).

Awards / Recognitions (13)

  • Recipient: Right at Home UKDate: Friday 29 May 2026
  • Recipient: Right at Home UKDate: Friday 30 May 2025
  • Recipient: Right at Home UKDate: Friday 31 May 2024

Meet the Team (8)

Anton van Baalen Job Title: Managing Director Joined: 2017
Anton van Baalen

I am the owner and Managing Director of Right at Home in the Worthing & Shoreham area. We are a local care agency based in Shoreham-by-Sea and offer our honest and trustworthy home care in Worthing & The Adur Valley, which includes Lancing, Shoreham, Portslade, Steyning, Henfield and the surrounding areas.

We employ local people in our community to support those needing a little extra help at home.

Providing the very best care for someone has always been close to my heart. I have always wanted to be able to give more in a way that changes people’s lives in a positive and meaningful way. I am passionate about people’s dignity and well-being. By helping to raise awareness within our community and by offering excellent support, I know we can improve the quality of life for people needing care and their families.

Louisa Connor Job Title: Registered Manager Joined: 2019
Louisa Connor

As the Registered Manager, I ensure that we maintain the highest standards of care and are fully compliant with CQC regulations. I lead our team with kindness and support, always making sure they have the guidance they need to provide exceptional care for our clients. I take responsibility for managing medication, ensuring that our clients' safety and well-being are always a top priority. I am also the first point of contact for any concerns or feedback, handling each situation with empathy and professionalism. In addition, I hold regular supervisions to support the growth and development of our team, fostering a positive and caring environment for both staff and clients.

At Right at Home, we’re dedicated to providing compassionate, high-quality care, and I am proud to be part of a team that truly makes a difference in the lives of those we serve.

Jack Roberts Job Title: Deputy Manager Joined: 2026
Jack Roberts

I am the Deputy Manager at Right at Home Worthing & Shoreham District, where I support the day-to-day running of the service and work closely with the Registered Manager to ensure we consistently deliver safe, high-quality, person-centred care.

My role involves supporting our Care Managers and Field Care Supervisors, overseeing care delivery, and helping to ensure that care plans are accurate, up to date, and tailored to each individual client’s needs. I also play a key role in quality assurance, staff support, and maintaining compliance with regulatory standards.

A large part of my role is being available to support both our office team and our Carers, helping to resolve issues quickly and ensure continuity of care for our clients. I take pride in helping to create a well-supported team that can focus on delivering the best possible outcomes for the people we support.

I am passionate about maintaining high standards across the service and ensuring that every client receives care that is safe, reliable, and genuinely centred around their individual needs.

Leah Rowe Job Title: Care Manager Joined: 2022
Leah Rowe

In my role, I oversee the day-to-day delivery of care, working closely with our clients, their families, and our care team to ensure every client receives safe, high-quality, person-centred support. I support the development of our Carers, carry out assessments and reviews, monitor care quality, and help ensure that our services continue to meet the individual needs of each client.

I am passionate about delivering outstanding care and take great pride in supporting both our clients and our team. Every day brings new opportunities to make a positive difference, and I am committed to ensuring that everyone we support receives the highest standard of care possible.

Collette Chapman Job Title: Field Care Supervisor & Live-in Care Manager Joined: 2023
Collette Chapman

I am a Field Care Supervisor / Live-in Care Manager at Right at Home Worthing & Shoreham District, where I support the delivery of high-quality, person-centred care both in the community and within our live-in care services.

My role involves overseeing care delivery, carrying out client visits, completing spot checks, and ensuring that care is being provided safely and in line with each individual’s care plan. I work closely with our Carers, offering guidance, support, and mentoring to help maintain consistent standards of care.

Alongside this, I manage our live-in care packages from initial assessment through to ongoing reviews, ensuring each client receives safe, reliable, and tailored support in their own home. I work closely with clients, families, and Carers to ensure care arrangements are well-matched, responsive, and continually meet changing needs.

A key part of my role is maintaining strong communication between all parties involved in a client’s care, ensuring continuity, quality, and a joined-up approach at all times. I am committed to supporting both our Carers and our clients to achieve the best possible outcomes.

Amelie Rees Job Title: Care Coordinator Joined: 2026
Amelie Rees

As a Care Coordinator, I’m responsible for managing the schedules for both our clients and carers, ensuring that all appointments run smoothly and that care is always delivered on time. I’m the main point of contact for any changes to clients' or carers' information, making sure everything is updated quickly and accurately to maintain the best possible care.

I also help template clients' care calls, ensuring that every aspect of their needs is captured and that their care plans are followed accurately. I act as a liaison for any scheduling changes, working closely with both clients and carers to accommodate any adjustments, ensuring everything runs smoothly with minimal disruption.

At Right at Home, I’m proud to be part of a team that is truly dedicated to providing compassionate, reliable care. We take the time to ensure that your loved ones receive the care they deserve, and I’m passionate about making sure both clients and carers have the support they need to ensure the highest level of care is always provided.

Megan Spencer Job Title: Recruitment Officer/Administrator Joined: 2021
Megan Spencer

I manage recruitment and conduct interviews, ensuring we bring in the right people to join our team. I also attend and host recruitment events to spread the word about our amazing opportunities. Additionally, I follow up on any outstanding general training for our caregivers and audit caregiver files to maintain our high standards of care.

In my role, I support the management team with all administrative tasks and take pride in helping recruit new carers who share our values. I feel incredibly lucky to be part of such a wonderful company and team, where we provide outstanding care. I’ve always had a big heart for helping people and supporting their well-being, and it’s truly rewarding to see the positive impact we make.

Esmé Maunsel Job Title: Training & Development Coordinator Joined: 2023
Esmé Maunsel

I’m the Training and Development Coordinator, where I support our Carers through both their initial training and ongoing development. My role involves helping new starters build confidence, ensuring our team is well-prepared for their responsibilities, and providing continuous learning opportunities so that we can maintain high standards of care across the service.

I really enjoy being able to support our Carers in their development and play a part in building a knowledgeable, confident, and supportive team at Right at Home Worthing & Shoreham District.

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