Right at Home (Worthing & Shoreham)

I am the owner and Managing Director of Right at Home in the Worthing & Shoreham area. We are a local care agency based in Shoreham-by-Sea and offer our honest and trustworthy home care in Worthing & The Adur Valley, which includes Lancing, Shoreham, Portslade, Steyning, Henfield and the surrounding areas.

We employ local people in our community to support those needing a little extra help at home.

Providing the very best care for someone has always been close to my heart. I have always wanted to be able to give more in a way that changes people’s lives in a positive and meaningful way. I am passionate about people’s dignity and well-being. By helping to raise awareness within our community and by offering excellent support, I know we can improve the quality of life for people needing care and their families.

As the Registered Manager, I ensure that we maintain the highest standards of care and are fully compliant with CQC regulations. I lead our team with kindness and support, always making sure they have the guidance they need to provide exceptional care for our clients. I take responsibility for managing medication, ensuring that our clients' safety and well-being are always a top priority. I am also the first point of contact for any concerns or feedback, handling each situation with empathy and professionalism. In addition, I hold regular supervisions to support the growth and development of our team, fostering a positive and caring environment for both staff and clients.

At Right at Home, we’re dedicated to providing compassionate, high-quality care, and I am proud to be part of a team that truly makes a difference in the lives of those we serve.

In my role, I oversee the day-to-day delivery of care, working closely with our clients, their families, and our care team to ensure every client receives safe, high-quality, person-centred support. I support the development of our Carers, carry out assessments and reviews, monitor care quality, and help ensure that our services continue to meet the individual needs of each client.

I am passionate about delivering outstanding care and take great pride in supporting both our clients and our team. Every day brings new opportunities to make a positive difference, and I am committed to ensuring that everyone we support receives the highest standard of care possible.

I am a Field Care Supervisor / Live-in Care Manager at Right at Home Worthing & Shoreham District, where I support the delivery of high-quality, person-centred care both in the community and within our live-in care services.

My role involves overseeing care delivery, carrying out client visits, completing spot checks, and ensuring that care is being provided safely and in line with each individual’s care plan. I work closely with our Carers, offering guidance, support, and mentoring to help maintain consistent standards of care.

Alongside this, I manage our live-in care packages from initial assessment through to ongoing reviews, ensuring each client receives safe, reliable, and tailored support in their own home. I work closely with clients, families, and Carers to ensure care arrangements are well-matched, responsive, and continually meet changing needs.

A key part of my role is maintaining strong communication between all parties involved in a client’s care, ensuring continuity, quality, and a joined-up approach at all times. I am committed to supporting both our Carers and our clients to achieve the best possible outcomes.

As a Care Coordinator, I’m responsible for managing the schedules for both our clients and carers, ensuring that all appointments run smoothly and that care is always delivered on time. I’m the main point of contact for any changes to clients' or carers' information, making sure everything is updated quickly and accurately to maintain the best possible care.

I also help template clients' care calls, ensuring that every aspect of their needs is captured and that their care plans are followed accurately. I act as a liaison for any scheduling changes, working closely with both clients and carers to accommodate any adjustments, ensuring everything runs smoothly with minimal disruption.

At Right at Home, I’m proud to be part of a team that is truly dedicated to providing compassionate, reliable care. We take the time to ensure that your loved ones receive the care they deserve, and I’m passionate about making sure both clients and carers have the support they need to ensure the highest level of care is always provided.

I manage recruitment and conduct interviews, ensuring we bring in the right people to join our team. I also attend and host recruitment events to spread the word about our amazing opportunities. Additionally, I follow up on any outstanding general training for our caregivers and audit caregiver files to maintain our high standards of care.

In my role, I support the management team with all administrative tasks and take pride in helping recruit new carers who share our values. I feel incredibly lucky to be part of such a wonderful company and team, where we provide outstanding care. I’ve always had a big heart for helping people and supporting their well-being, and it’s truly rewarding to see the positive impact we make.

I’m the Training and Development Coordinator, where I support our Carers through both their initial training and ongoing development. My role involves helping new starters build confidence, ensuring our team is well-prepared for their responsibilities, and providing continuous learning opportunities so that we can maintain high standards of care across the service.

I really enjoy being able to support our Carers in their development and play a part in building a knowledgeable, confident, and supportive team at Right at Home Worthing & Shoreham District.