Right at Home (Bromley)

Right at Home have looked after my mother in her home for many months. The carers were reliable, kind and accommodated my mothers wishes. On occasion they stayed longer and liaised with ambulance staff to ensure she received the care she needed. They also kept us informed of any issues or concerns.

Right at Home Bromley have been outstanding from day one . Mum's two carers are wondeful and relate to her really well, which is so important Right at Home matched them to her needs wonderfully well They really look after her ,as well as giving her companionship at the same time. The managers and staff are excellent, checking up regularly on their service and also on Mum's safety. I know she is in good hands with them and they also help me by being friendly and approachable and professional whatever the question whenever I contact them.

Very helpful, would recommend service. Good relationships with carers. All caring and friendly.

I can't speak highly enough of the team at Right at Home Bromley. From the outset, their approach has been thoughtful, professional and genuinely caring. They take the time to understand individual needs and tailor the support accordingly.

The carers themselves are kind, patient and reliable, and always treat people with dignity and respect. What stands out most is the consistency and quality of care from the Bromley team, alongside very good communication and responsiveness whenever needed.

I'd particularly like to thank Claire, Mercy and Tracy.

I have no hesitation in recommending Right at Home Bromley to anyone looking for compassionate, well-managed home care.

I am very happy with service. It's very reliable and my carer is very friendly and helpful. She is very well informed and watches over my general condition. She does all the housework very well and the laundry. She would also work with me which is a great aid to my general confidence after having had two hip operations. I am very satisfied with the Right at Home.

Very caring, willing + provide a good service.

All my visiting carers aid, assist, encourage and let me enjoy giving my opinions, observations with written comments as well. They all closely monitor my required diet, medications, and cleanliness from morning to negative. I relax at night with peace of mind: that permits sleep, in spite of my occupation induced applications and disabilities. I am very happy with the ladies and their generosity of particular, consideration and times my dignity is assured.

The service from the care team has been excellent. On occasions when my aunt was sick the girls were kind caring and concerned. I am immediately contacted if there is any problem with my aunts wellbeing ,this enables me to relax knowing she is well cared for always. I would highly recommend both the office staff and the care team.

All carers I met were extremely pleasant, caring and very easy to get on with. They arrived on time, communicated well and all in all, I couldn't fault any of them.

Very happy with the service by my carers.

The service was excellent. Ladies were friednly and helpful. They did not charge I only had to on a regular basis. Nothing too much trouble for them. I completely recommend the service.

The care provided for my Mum was exceptional, they were kind, caring and so very thoughtful. They cared for Mum as if she was their Mum. Very impressed with the overall service.

RAH looked after my ex-husband until November 2024 when he suffered a stroke. I am so grateful for the care and attention they took. He was not the easiest person to look after, due to his ill health and state of mind. But they were completely non-judgmental, and made many adjustments to the care they provided in order to meet his, and our family's needs. Their person-centric approach meant that they took all feedback well and were willing to make a change if it was the right thing to do. In particular, I am thankful to three members of staff who we had the most interactions with. They went above and beyond on many occasions and for this and for the love and kindness they showed us all, I will always remember them and wish them well.

The care given to my mum was exceptional. She was treated with care, compassion and dignity throughout her journey. The carers always treated mum with respect and were able to make her smile. We are very grateful for everything Right at Home did for mum to make it possible for her to stay at home, which was her wish. Thank you.

One staff member in particular is a very nice lady. Another staff member is nice. She takes me places and office team are nice people and welcoming.

Very good service, helpful carers and reliable.

I feel very comfortable with her in my home.

I am very happy with the care given. The carers are all always happy to do what needs doing and we always manage to have a laugh. It helps me to stay in my home and I am thankful for that.

We as a couple are so pleased with this company and the great love they have for my wife.

They do all tasks at each visit.