Loading...

Right at Home (Bromley)

Bromley Business Centre, 27 Hastings Road, Bromley Common, Bromley, London BR2 8NA
Right at Home UK Logo
Right at Home (Bromley) logo
I would thoroughly recommend my carers. They are most efficient and friendly.Pamela M(Client / Service User)
Right at Home (Bromley), Bromley
I am very pleased with the service I get.V G(Client / Service User)
Right at Home (Bromley), Bromley
Everbody from the agency we dealt with was extremely helpfulRichard S(Son of Client/Service User)
Right at Home (Bromley), Bromley

Right at Home Bromley takes great interest in each clients' well-being, striving to better their lifestyle and understand their needs. The focus is to improve the quality of life for clients and feel less isolated and lonely.

Right at Home provides professional, highly-personalised care designed to meet client's needs and preferences.

Its thoroughly trained and friendly staff offer a wide range of help from housework, companionship, shopping, errands, washing, dressing,...  

Care Provided by Right at Home (Bromley)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Raja Lohia (Manager)

Right at Home (Bromley) Reviews (93)

10

Right at Home (Bromley) has a Review Score of 10 (9.979) out of 10, based on 24 reviews in the last 2 years. Over all time Right at Home (Bromley) has 93 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Right at Home (Bromley)
Loading...
Showing 93 reviews matching selected criteria
Review from J N (Client / Service User) published on 29 May 2024 Submitted via Postal Card
Overall Experience

Very good early experiences.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Thank you for your kind words and review, it is a pleasure to support you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A O (Client / Service User) published on 28 May 2024 Submitted via Postal Card
Overall Experience

I have been very pleased with the service I have received from the carers provided. they were helpful and considerate to my needs at all times and they have helped me recover well. I would not hesitate to recommend your services.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Thank you so much for your kind words, it's been a pleasure supporting you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M S (Client / Service User) published on 28 May 2024 Submitted via Postal Card
Overall Experience

The systems that Right at Home have in place are enabling smooth running care and communication. All of the people who answer the phone are polite and listen to what I ask for and make adjustments and listen to what I ask for and make adjustments to work time and content as requested. The carers are pleasant and I am grateful for their help and support. Right at Home makes a difference to my life and I wouldn't do without them.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Your review and kind words mean a lot to us, the caregivers love seeing you and supporting you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A E (Son of Client) published on 20 May 2024 Submitted via Postal Card
Overall Experience

My mum has been cared for by Right at Home for nearly seven years, from a once-a-day visit through to visiting five times a day before Mum went into residential care. We have had excellent care throughout, the carers and staff have always been so supportive and helpful, both looking after Mum and supporting us, her family, especially as Mum's care became more full on. Thank you all for all your care from us all.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Many thanks for your review, it was a pleasure to support your mother for nearly 7 years. We have become very fond of her and we will miss her greatly. We wish your mother and the family well.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J A (Client / Service User) published on 27 March 2024 Submitted via Postal Card
Overall Experience

Carer excellent. Knows what to do after being told. Very thorough and finding extra jobs.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Many thanks for your kind review, it is lovely supporting you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kate G (Daughter of Client) published on 13 November 2023 Submitted via Website
Overall Experience
Right at Home arranged exceptional care and support, providing genuine companionship that made my mother feel cared for and always delivered with compassion and professionalism. Staff and carers went above and beyond, delivering the highest standard of care that allowed Mum to maintain some independence and remain in her home surrounded by a lifetime of belongings and memories. I was kept informed about any change in her condition, and knowing that she was in safe hands and always treated with the utmost respect gave our family much-needed peace of mind.

I will be eternally grateful to everyone at Right at Home for their outstanding service and love shown to Mum (and me). They offer more than just routine check-ups; it is a haven of compassion, understanding, and support. I will forever hold the staff and company in the highest regard and have no hesitation in recommending their services to anyone in need of exceptional care for their more vulnerable loved ones.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Many thanks for your kind review; it means a lot to our team, and we are glad to have supported your mother at home.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P N (Client / Service User) published on 4 October 2023 Submitted via Postal Card
Overall Experience

My carer is excellent. Very willing and capable. She seems to know what I need before I tell her.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Many thanks for your review, your feedback is very much appreciated!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J K (Client / Service User) published on 13 September 2023 Submitted via Postal Card
Overall Experience

The carers are friendly, professional, and very capable. They are my friends and I value them highly.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Many thanks for your comments, they are very much appreciated and it is a pleasure to support you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C R (Client / Service User) published on 26 April 2023 Submitted via Postal Card
Overall Experience

Sad to leave you all. They are all like friends. I have had some lovely carers who I will miss. They have been very respectful.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Many thanks for your kind review, it was an absolute pleasure supporting you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L D (Niece of Client) published on 20 March 2023 Submitted via Postal Card
Overall Experience

Fabulous care company. Always willing to help and very much appreciated by my elderly aunt's family as well as my aunt. The carers are friendly, supportive and encourage my aunt to be as independent as possible. Without Right at Home, my aunt would not be very independent after undergoing chemotherapy at 90 years old. Would not hesitate to recommend.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Many thanks for your review, it is a pleasure to care for your aunt and still promote her independence. Your feedback is very much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C A (Private Carer of Client) published on 13 January 2023 Submitted via Postal Card
Overall Experience

The carer who works for Right at Home is very kind, patient and committed with my friend who has dementia and is very challenging. The office team is very polite and happy to help.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Thank you for taking the time to review our services. It is a pleasure to support your friend and we are glad that you think so highly of the team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David C (Husband of Client) published on 11 January 2023 Submitted via Postal Card
Overall Experience

My wife (who is the Right at Home client) and I are well satisfied with all that the carers do. They are skilled, conscientious and pleasant. The office staff are efficient in all they do too. We are lucky to have Right at Home providing care for us.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Thank you for your kind review, it is a pleasure to support your wife.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L K (Daughter of Client) published on 28 July 2022 Submitted via Website
Overall Experience

My 94 year old father was somewhat reticent about accepting additional help at home. However, from day 1 he has really got on well with his friendly carers who provide cheery, flexible and practical assistance and companionship. He looks forward to visits and as I live some distance away, I feel confident about his living on his own. I'm particularly impressed how his main carer has gently suggested ways in which she can help to enable him to be more independent, we are so grateful that he is less overwhelmed by day to day tasks and now keen to host friends visits with his trusted Carer in the house. I'm also delighted that Right at Home keep in close contact, carefully listening and acting upon any issues, showing that they care. Keep up the great work!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Annette L (Friend of Client) published on 18 July 2022 Submitted via Postal Card
Overall Experience

Once our friend returned from the hospital, it didn't take long for us to have total confidence in the team at Right at Home. Special thanks to one lady for all her help.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Many thanks for your review. It is lovely supporting your friend. We always try our best to match our clients with the right caregiver - I will be sure to pass on your very kind words to our caregiver.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R S (Wife of Client) published on 18 July 2022 Submitted via Postal Card
Overall Experience

The carer who attended my husband 3 mornings each week is just excellent. She is very kind and efficient and does a very good job getting my husband out of bed in the mornings, showered and dressed. We can highly recommend her to anybody.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Thank you for your kind review, we enjoy caring for your husband. And I will pass on your lovely feedback to our caregiver!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D F (Son of Client) published on 11 July 2022 Submitted via Postal Card
Overall Experience

Generally, an excellent well-run care service. The majority of the carers were compassionate and helpful. Very well managed.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Thanks so much for your lovely feedback. It was an absolute pleasure to support your mother.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Andrew B (Son of Client) published on 6 July 2022 Submitted via Postal Card
Overall Experience

Myself and my sister have been very pleased with everything and the communication we were able to have with you.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

We have really enjoyed visiting your mother. Thank you for taking the time to provide us with your feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D W (Husband of Client) published on 5 July 2022 Submitted via Postal Card
Overall Experience

The carers are very helpful to both my wife and myself.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

We are grateful for your feedback, it is important to us that we provide an excellent service to yourself and your wife and caregivers love coming to see you both!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S H (Daughter of Client) published on 22 March 2022 Submitted via Postal Card
Overall Experience

Right at Home are an exceptional company. The cares and the manager are brilliant. They really care. Both my mother and I are very happy with Mum's care.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Many thanks for your review, we really appreciate your kind words.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A M (Client / Service User) published on 16 February 2022 Submitted via Postal Card
Overall Experience

The carers have operated in a splendid manner. I could not ask for any more or alternative.

Reply from Raja Lohia, Managing Director at Right at Home (Bromley)

Many thanks for your kind review. We really appreciate your kind words; it means a lot to us and the caregivers.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 June 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Right at Home (Bromley).

Awards / Recognitions (17)

  • Recipient: Right at Home UKDate: Friday 30 May 2025
  • Recipient: Right at Home (Bromley)Date: Friday 31 May 2024
  • Recipient: Right at Home UKDate: Friday 31 May 2024

Meet the Team (4)

Raja Job Title: Director Joined: 2017
Raja

I have supported a close loved one with an illness over the past 15 years and have seen first hand how it can affect their life.

My background in human resources has given me the vision to build a team of people that looks to make a difference to people’s lives.

Providing our CareGivers with thorough ongoing training, guidance and support within an enjoyable working environment means our clients will receive the highest standards of care.

I am determined to genuinely improve people’s lives with our services.

I am always happy to talk, if you are looking to enquire or need immediate assistance, we are here to give as much support and help as possible.

Kayla Job Title: CareGiver Joined: 2017
Kayla
Kayla has supported a close loved since a very young age.

She has a level 2 in health and social and has a real passion and desire to develop her career in care. Kayla has a great sense of humour and is always up for a good laugh.

Denise Job Title: CareGiver Joined: 2017
Denise
Denise is a hardworking, friendly, sweet and reliable person. She has a passion to help others.

As well as being kind and considerate, Denise makes great effort to understand people, their likes and interests.

Shirley Job Title: CareGiver Joined: 2017
Shirley
Shirley has many years experience in care and has developed a lot of knowledge in the area. Shirley is passionate about the people she supports and regularly goes out of her way to ensure people are happy.

Shirley is patient, kind and very caring.

Frequently Asked Questions about Right at Home (Bromley)

How many Carers does Right at Home (Bromley) employ?

Right at Home (Bromley) employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Bromley) to verify any information. View our terms and conditions. Right at Home (Bromley) has an Enhanced Service - more info.