Hales Homecare Wickford are committed to their service users and strive to enhance your life and enable you to live as independently and happily as possible with one to one support.
Hales offer a range of services for people of all ages and requirements, including domestic support, personal care and companionship. Their friendly carers will be there for you when you need them, from just a few hours a week to...
Care Provided by Hales Homecare Wickford
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £28
- 30 Minute Visiting Care Fees: from £14
All bank holidays charged at Time and One Half except: Good Friday, Easter Monday, Christmas Day and New Years day which are charged at double time.
Contact Hales Homecare Wickford to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
Good to Know
Group/Owner
- Hales Group Ltd
- Private Owned
Person in charge
- Chantelle McCabe (Regional Operations Manager)
Hales Homecare Wickford Reviews (27)
Hales Homecare Wickford has a Review Score of 9.8 (9.814) out of 10, based on 16 reviews in the last 2 years.
Over all time Hales Homecare Wickford has 27 reviews.
Truly exceptional, professional and caring team. Living overseas and away from my mother for long periods, I have been comforted and assured by the service provided to my elderly and demented Mum. The team are truly empathetic and takes the initiative to attend to needs that they perceive to be necessary to keep Mum in her own home. From the office team to the girls out and about I cannot find any fault at all and would highly recommend them to any potential user. Nothing is too much trouble, they are available 24/7 and have never once let us down with a missed service. Totally reliable and understanding. I really can't say enough about how lovely the whole team are.
Thank you so much for sharing your positive feedback about our care services. We truly appreciate you taking the time to let us know how we're doing. We will make sure to pass along your kind words to the care team who is looking after your mum. It will mean a lot to them to know that they are making a difference in your mum's life.
Having used this service for 18 months plus - very satisfied overall. The staff allocated to me are very caring and kind.
Your feedback means the world to us. Thank you so much for taking the time to write us a positive review, and we will ensure your feedback is shared with the team.
The care I receive is great. I am well cared for. They are now like family and do everything I ask.
Thank you so much for taking the time to provide such a positive review. We are incredibly proud of the professional care team we have in Essex and will ensure your kind words are passed on to them. We know they will appreciate the feedback.
We'll be ever so sad to say goodbye at the end of their care, but we feel we've made lifelong friends. Absolutely a 5-star service.
Thank you so much for taking the time to review our services. We are very proud of the professional team we have in Essex and the commitment they show to all of our service users. We will ensure your kind remarks are shared with all the staff, we know it will mean a lot to them.
They are always polite and helpful when I call and update me whenever necessary.
They have also helped my mum's boyfriend when they didn't have to.
I can't recommend them highly enough and feel so lucky to have been allocated to them as my mum's carers
Thank you so much for taking the time to review our services. Hales Homecare work tirelessly to support many very vulnerable people and we are so pleased that you are delighted with the care being delivered by our Essex team. We will ensure your feedback is shared with the care team. We know that recognition for their thoughtful caring attitudes will be much appreciated.
My dad feels comfortable with them which makes everything easier.
I apologise that I don’t remember all names but special thanks to the staff.
It means so much to us that our dad is taken care of. He can be quite obstinate at times and you all treat him respectfully and have a laugh with him too.
We cannot thank you all enough.
Thank you so much for taking the time to leave an excellent review. We are delighted that you are pleased with the service provided by our Wickford team. We will ensure that your positive comments are passed on to the staff who have worked tirelessly throughout the recent pandemic to keep our service users safe and supported.
Just wanted to thank you for sending your carer to care for my wife today 23/6/3021. The carer made my wife and me both at ease with her friendly manner and professional attitude. As it was the first time we have had to use a carer, I was very pleased with the whole experience knowing I could relax for the day with my wife being so well looked after. Please pass on my personal thanks to her.
Thank you for taking the time to recognise the incredible work that our care team do in Essex. We will ensure that your positive comments are passed on to the staff who have worked tirelessly throughout the recent pandemic to keep our service users safe and supported.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 May 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (8)
- Posted: Friday 08 May 2026Hales Group is pleased to announce Care Friends as the sponsor of the Person in Supporting Role of the Year Award at the Hales Group Awards 2026. The Hales Group...
- Posted: Friday 08 May 2026Hales Group is pleased to announce Hastee as the sponsor of the Hales Hero of the Year Award at the Hales Group Awards 2026, a new group-wide initiative celebrating the...
- Posted: Friday 08 May 2026Hales Group is proud to announce that OneTouch Health will be the headline sponsor of the Hales Group Awards 2026, a new group-wide initiative recognising excellence across homecare and recruitment....
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hales Homecare Wickford.
Meet the Team (1)
I have worked in the care industry for 15 years, working my way up the ladder from a carer to a Registered Manager. I am currently undertaking my NVQ level 5 in Health and Social Care to improve my skills and abilities within the care sector. My experience within the care sector and coming across many challenges on a daily basis, has led me to where I am today. I thrive on person-centred care and ensuring that all service users are receiving the best possible care whilst remaining at home and being cared for by Hales care workers.
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