Right at Home (Stockport & Didsbury)

The Right at Home Stockport and Didsbury team have looked after my dad for 4 years. The care team have always been caring, compassionate and unendingly kind. The office team are always happy to help. It has always been a great weight off my mind to know that dad is well looked after.

Due to vascular dementia, my very independent 91-year-old mum required support to help her continue to live safely in her own home. All my interactions with the carers and the office were very positive. As time went on, I think mum became more relaxed with her carers. I know she struggled initially and often refused help with showering. Everyone appeared to have endless patience with her, particularly when she hid the keys! Without the team's support, Mum would have had to go into residential care. I'm so very pleased that in the end, she died peacefully in her own home, as this is what she had wanted. Thank you.

The carers are all a credit to the company, very empathetic and patient, and the management, particularly Matthew, were so helpful, going above and beyond to help us at a really difficult time. Our family cannot recommend them more highly

I cannot express enough how grateful I am for Right at Home. From the very first interaction, their commitment to dignity and personal touch was evident. The caregivers are not only professional and skilled but also genuinely compassionate. They took the time to understand our needs and built a strong rapport with my dad, making him feel safe and valued. Every visit was filled with kindness and respect, allowing our family to have peace of mind during a challenging time. I highly recommend Right at Home Stockport to anyone seeking quality home care that prioritises both dignity and a personal connection. The service over the phone is also second to none. They are excellent problem solvers and go above and beyond with everything they do.

My only gripe is with communication: I am never sure that emails are acted on and telephone messages are not always passed on.

Not consistent with times they arrive and staff is changed each time. Some staff are good and some are not so good at engagement and need to be guided more than you would expect. Some don't appear interested.

Right at Home provided regular care at home for my husband throughout the final six months of his life. The team was professional, friendly and polite and worked with us to accommodate our needs. Being able to rely on Right at Home made a huge difference to us in a difficult period. We are very grateful to the team for all their support and would recommend them to anyone needing home based care.

Excellent care at a very tricky time for our family. All staff were very professional and treated my family member with dignity and respect at all times as well as adding some much-needed humour and compassion.

I cannot recommend Right at Home highly enough.

Mum had mobility problems and was cared for mainly while she was confined to bed but in some instances was helped with the aid of a hoist to get to a comfortable chair. The care provided enabled me to go back to work in the knowledge Mum was being looked after by caring and pleasant staff. Thank you.

I approached Right at Home having read the the excellent reviews of their services. From my initial contact I found the staff to be very friendly and professional. The assessment for my dad was carried out by a particular member of staff. She completed a thorough assessment and put my dad at ease and was very accommodating to his care needs. Though it was for a short period of time prior to my dad needing to go into a residential home, the care provided to my dad was excellent. I would highly recommend this company.

I can highly recommend 'Right at Home' without any hesitation at all.

I am having so many problems with my elderly Dad, but this company provided help and support on an urgent basis and have continued to be there for me. Additionally, they have tried to tailor that support to my ongoing needs.

I am asleep during the two-night visits, but my husband seems well cared for and is content when I come down. They are quiet when they come in and if they think there's a problem they will wake me up/leave me a note depending on the severity of the condition. I am very happy with the care.

First of all, I would like to thank all of your staff for the service they provided, all the support and kindness they gave to my mum and me throughout the difficult times, your staff provided a first-class service.

I organised ‘Companion’ support from Right at Home, Stockport and Didsbury for my 95-year-old mother last November. The outcome is perfect; the companions are so professional, helpful, caring, supportive and compassionate. The regular ones have developed a lovely relationship with my mother who enjoys their visits very much. The office staff are amazing too; very helpful and always so cheerful, it’s a pleasure ringing them. Both the companions and office staff appear to enjoy their work, which is so important as it impacts on their service in a positive way.

Thank you.

Thank you so much.

Since my wife came out of hospital we have had Right at Home carers coming in to help my wife with her needs, the carers are so helpful and cannot do enough for her she looks forward to seeing them each day.

I have found the service provided by Right at Home to my elderly father both excellent and the staff are both knowledgeable and caring when they meet my father. My father looks forward to meeting the staff from Right at Home and it is a highlight of his weekly life.