The carers are consistently polite and helpful with some going well above what is expected.
I B (Daughter of Client)
We are very grateful to the team for all their support and would recommend them
S C (Wife of Client)
The care provided enabled me to go back to work in the knowledge Mum was being looked after
Martin C (Son of Client)
Live-In Fees will depend on the needs of the client and additional costs for covering breaks
These prices are only a guideline, please contact Right at Home (Stockport & Didsbury) to find out the exact price for your requirements.
Right at Home (Stockport & Didsbury) has a Review Score of 9.8 (9.765) out of 10, based on 20 reviews in the last 2 years.
Over all time Right at Home (Stockport & Didsbury) has 71 reviews.
4.0 out of 5
Thank you for the feedback, we appreciate the opportunity to share what we do well and how we can improve. I believe that the Registered Manager has indicated that should you not be receiving timely responses you can call her directly. Please also feel free to contact myself if you need assistance. It is pleasing to hear that the carers are going the 'extra' mile.
2.0 out of 5
As discussed back in December, we really appreciate your feedback and opportunity to improve. We agreed that as you had the odd call per week we struggled to fully meet the exact times you required. We are confident that as your partners needs become greater we will be able to settle the care into permanent times and carers especially when the need is daily. Thanks again for the opportunity to speak to you when you left the initial review.
5.0 out of 5
Thank you so much for your kind words, we are pleased that we are able to help at a very difficult time.
5.0 out of 5
Thanks for the feedback and kind words. We will pass this onto all the carers who supported your loved one.
5.0 out of 5
Thank you so much for the kind words and great feedback. Good to know we are working with a smile on our faces.
5.0 out of 5
Thank you for the lovely review - I will be sure to pass on your feedback to the Caregivers who cared for your Mum.
5.0 out of 5
Thank you for your lovely feedback - it was a pleasure to support you and your dad. I will be sure to pass on your feedback to the caregivers and the Care Assessor who you met.
5.0 out of 5
Thank you so much for the glowing review. I know this will mean so much to your team and I will be sure to pass on your kind words to them all.
5.0 out of 5
Lindsay, thanks for taking the time to leave such a positive review. We hope your dad is comfortable in his new surroundings.
5.0 out of 5
Thanks for the feedback, we will pass it onto the care staff. We appreciate that you took the time to leave a review.
5.0 out of 5
Thank you so much for your kind words - I will be sure to pass your lovely feedback onto the team.
5.0 out of 5
Thank you so much for the kind words, I know that the carers and office staff really appreciate the feedback.
5.0 out of 5
Thanks for the positive feedback. I do hope our standards remain high throughout the time we support your mother. We will pass this on to the carers who I am sure will be appreciative of your comments.
5.0 out of 5
Thank you so much for the kind words, I know the carers will appreciate your feedback.
5.0 out of 5
Thank you so much for the kind words, we will ensure that these are passed on to the care team. I hope we continue to provide outstanding care.
5.0 out of 5
Thank you for the kind words and feedback on our dedicated care team, I know they appreciate these comments the most.
4.0 out of 5
Thank you for the lovely feedback - I shall be sure to pass it onto the carers. It was a pleasure to support your mum during her time with us. Thank you!
5.0 out of 5
It was a privilege to provide care & support to your mother during her time with ourselves. I know the carers will appreciate the feedback and I will be sure it reaches them directly. Thank you.
5.0 out of 5
Thank you so much for the kind feedback - I know it will mean a lot to the caregivers who provided care and support to your mother. Thank you.
5.0 out of 5
Thank you so much for the lovely review - it is a pleasure to support you and your husband. I will pass your kind words on to the carers.
The Review Score of 9.8 (9.765) out of 10 for Right at Home (Stockport & Didsbury) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home (Stockport & Didsbury) is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Never before has a name been so fitting for Home Care, I intend for all CareGivers, my team and I to truly MEAN WELL!!
When asked in an interview what I wanted to do with my life, the instant reaction came back, ‘I want to make a difference’. Whilst I have developed two car rental businesses from small beginnings and influenced many employees along the journey, I have never truly done what I set out to do.
At Right at Home Stockport & Didsbury, I believe that I have a unique opportunity to deliver outstanding care in a community I have lived in for over seventeen years and use the skills I have developed to make a difference. Throughout my business career to date, I have always demanded high-quality service and asked each employee to treat a customer like their ‘grandparent’, knowing that your ‘grandparent’ should be respected and cared for more than any other family member. The experience of growing in a quality customer-focused business has made me determined to translate this into the Home Care sector.
I am a recognised dementia friend and will be progressing, as a dementia champion to train others in the local community. Hopefully developing dementia communities where as many people as possible can help those living with dementia to lead a full life.
As I now live and work locally I know that my family will become a strong support to the future development of Right at Home Stockport & Didsbury. With a wife and three young children at home waiting for the next daily update on the care adventure.
Stacey has over 15 year of experience in the care industry, starting out as a Healthcare assistant in a variety of settings providing support to service users with complex care needs including spinal injury, acquired brain injury and end-of-life care. Stacey then took on a part-time role as a trainer within the same company which gradually led to becoming Care Quality Manager throughout the 11 branches.
During this time Stacey developed her knowledge in training, assessing and supporting staff by completing a variety of Healthcare and teaching qualifications.
Stacey's wide range of experiences, skills, and knowledge make her an invaluable member of the Stockport and Didsbury team, helping guide our service to providing outstanding care by supporting the care workers to go that extra mile and make a difference every day.
My name is Matthew and I started with Right at Home as a Community Caregiver in April 2020, following the closure of hospitality due to COVID-19, and a 9-year spell in hotel management. Joining Right at Home was a big career change, but not something unfamiliar, as I was caring for the family during my career in hospitality. It's something I wish I'd done sooner, as the care industry is a great one to work in, and knowing we are making a difference in people's lives, and those who need it the most is incredibly rewarding.
In conjunction with the rest of the management team, I help to ensure compliance through staff observations and training and visit clients' homes to complete assessments.
I would encourage anyone who's looking for a career change, or people who have a caring nature, to look for a career with Right at Home.
My name is Natasha, I have recently joined the team at Right at Home as a Care Assessor.
I have worked in care from a very young age, working in the same care home for twelve years. I have my NVQ Level 3 in Health & Social Care and a Level 2 in Dementia Awareness. I have worked in care for so long because I love making a difference in other people's lives. I treat every client as though they were my own parent or family member.
When I am not working I enjoy spending time with my family, taking my son to football and I like watching football on the television.
I joined Right at Home in 2020 as a Caregiver. I have 17 years of experience in the care industry; this ranges from Brain & Spinal Injuries to palliative care to care homes and I was even an escort assistant taking vulnerable adults to daycare.
I have completed my NVQ Level 2 and I am currently working towards my NVQ Level 4 Award in Health & Social Care.
In the last year I have taken the plunge to become a trainer, whilst it has been a daunting move, I am relishing the opportunity to use my vast experience to develop the next generation of carers. I have also been a mentor to many of our college students.
In my spare time, I like to 'get lost' in a book, and meet with friends and I love to cook, my favourite dish is 'pork casserole'.
I’ve worked in the care industry for the past 15 years, exploring different types of care including; childcare, disability support worker, domiciliary care, assistant care management, rehabilitation worker, autism and challenging behaviour.
I joined Right at Home after finishing my maternity leave, I had two boys (not twins) very close together. Right at Home appealed to me as I liked the type of care they delivered and the progression opportunities, management has a very caring attitude towards developing their staff and helping them achieve their goals. This was a big wow factor for me!
In my spare time, I like 'biking' and I am a bit of an adrenaline seeker having previously done two skydives and a bungee jump. I enjoy musicals and family means the world to me!
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Stockport & Didsbury) to verify any information. View our terms and conditions. Right at Home (Stockport & Didsbury) has an Enhanced Service - more info.
