Right at Home (Stockport & Didsbury)

It’s been a relief to know that someone would be there with her on a (almost) daily basis.

I cannot praise these wonderful carers highly enough. Every single one who came to care for my elderly, sick mother was gentle, compassionate and patient. They treated her with the utmost respect and dignity, and engaged her in friendly conversation whilst carrying out whatever was required. Nothing was too much trouble, and I am grateful that they made her last weeks as comfortable as possible.

The care that was provided for my mum until she passed away in October was excellent, can not fault the carers at all, they are all very pleasant people, good at their jobs and they were very respectful and caring in my mum’s needs.

Our experience with Right at Home, so far, has been an excellent one. Each carer that comes to look after my husband's care needs is very friendly, professional and compassionate. They also take time out of their busy schedule to have a chat with me and always ask if there is anything I need. All the carers are a credit to the company.

During this time I found the carers to be reliable and sympathetic to all his needs. I live many miles away and found that the care and support from the company was flexible and I could never have managed without them on numerous occasions. Right at Home have assisted my brother to retain his independence in his own home for longer than some people thought he would be able to. Unfortunately, the time has come when he cannot manage in his own home anymore. I would like to thank Right at Home carers for all their help and support.

Mum was discharged from the hospital to my home on end-of-life care a few weeks ago. She previously experienced an awful time in a local care home. My friends were worried about how I would cope but the carers have made it easy for me. Mum can be very challenging during personal care but each and every one of them takes it in their stride and are kind and calm and also very supportive of me. They could not be any more professional and I am blown away by the maturity of some of the younger carers. The week mum came home I caught a chest infection and my washing machine broke down. The carers were so kind and one even got me a loaf of bread and took mums sheets home to wash and dry while I waited for my machine to be repaired. The office staff are also really kind and courteous and nothing is a problem. Thank you for helping me to have mum home where she belongs and for just being brill!

I would 100% recommend Right At Home care team.

I have used Right at Home for the past fifteen months. Efficient, caring and the carers are amazing. From having carers twice a day to four times a day, nothing was ever too much trouble. I live over 100 miles away, and it was a great relief to know mum was being well cared for.

Mum has now had to go into a care home, and I could never have managed the last few months without the invaluable help from Right at Home. I cannot thank the team enough, for keeping mum independent and relieving me of the worry.

As the next of kin and family representative, I would like to express our heartfelt thanks to Right at Home. Our beautiful aunt is having the best care at home possible. They are reliable, caring, knowledgeable and professional. We have had an experience with other care organisations for other family members and our aunt, and Right at Home delivers its promise and, in doing so, supported the extended family as well as the family member in need. Thank you to the whole team.

There was absolutely no consistency with carers. Right at Home state on their website they are 'specialists in dementia care' yet our family member rarely saw the same person more than twice.

My husband needed palliative care due to deteriorating health and we were given Right at Home. The care my husband gets from each and every individual is superb, not just the compassion but also the friendship they give to him makes his day. They also went beyond when I needed hospital care myself just recently and being the sole carer at home was stuck but the Right at Home team worked together to get us sorted till I came out. For this, I'm internally grateful but the whole team are amazing I'm so glad they are our care team.

My Mother needed help at short notice and the Stockport and Didsbury Right at Home were able to respond quickly and effectively. The assessment of my mother was very thorough but very sensitive. My Mother got on well with the staff that visited her twice a day. Timings of visits could be slightly variable but that was not a problem, given my Mother's needs. Overall Right at Home were invaluable in helping my mother gain back some of her independence.

From the first phone call received, to assessment and commencement of carers, communication has been first class. After just one week of visits to my disabled mum, I feel so relieved that I have not just support for her, but she has new friends and the reassurance for me is priceless.

I cannot thank enough all the staff for enabling this period of our lives to be made so much more comfortable

Not only did the carers look after dad, but they always also checked on all the family and if they could do anything for us above keeping dad comfortable. The most heartfelt thank you to all at Right At Home for making dad's last days bearable for us all.

The level of care given was of a very high standard and helped to make mum’s final days as good as they could be with dignity. I can’t thank everyone enough, including the office staff who were always very helpful too.

His comfort and well being was always their first concern, although there have been some difficult times, there have been some very happy moments when they had a joke, got a smile, and even a song and a whistle!

The carers throughout have always offered support and comfort to myself. I will be eternally grateful for having such a happy, professional group of people come to our house to look after my husband. Thank you all.

Right at Home Stockport have provided twice daily care for my 89-year-old father who has Alzheimer's and mobility issues. Right from the first contact via phone to the office I have found all staff I have dealt with to be nothing but empathetic and compassionate but also very professional. The care my dad has received since starting with Right at Home has been exemplary. The main carers have gone above and beyond their remit on occasions with shopping etc when needed. They have also helped my dad look after his dog! The staff in the office have been very helpful and professional even going out to my dad after a visit when he was in difficulty. I cannot thank all the staff enough for giving me peace of mind as I am not local to my dad and I would recommend the service wholeheartedly to anyone in similar circumstances.

We were looking for a suitable company to undertake the care and attention my father needed. This was not an easy task as my father had stipulated he wanted to stay at home in his own surroundings. We came across the company Right at Home and after reading the reviews, decided to make contact to discuss my father's needs. We spoke to the Manager who explained in great detail what they could offer and any additional requirements if needed. Well, where do I start, the service given was exceptional, all of the careers went above and beyond their normal routines. They genuinely do care about their patients, providing a first-class service, nothing was a problem, making hot meals and providing beverages if needed, more importantly, they developed a strong relationship and become a part of the family. It's not often you come across a company who really cares about its patients, the attention to detail shows. Respect, Passion, Integrity, and ownership

Very good service. Detailed meeting upfront before care starts. Carers are very good and thorough. Turned up on time and provided good care as discussed. Detailed invoicing, easy communication gives good peace of mind.