Care Provided by SureCare Bromley Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Learning Disability / Autism
- Physical Disability
Funding & Fees
Contact SureCare Bromley Ltd to get a personalised quote
Good to Know
Group / Owner
- SureCare
- Private Owned
Person in charge
- Jennifer D'Arcy-Smith (Registered Manager)
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SureCare Bromley Ltd Reviews (3)
Over all time SureCare Bromley Ltd has 3 reviews.
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Overall Experience
Date Published
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Review from Fiona M (Daughter of Client) published on 9 March 2018 Submitted via Website•
Overall Experience
We are delighted with the professionalism, courtesy, compassion and kindness of my mother’s new carers. They treat the house like their own and my mother has really bonded well with them. The calibre of staff is first class and their timeliness is to be commended. Highly recommend this company.
We are delighted with the professionalism, courtesy, compassion and kindness of my mother’s new carers. They treat the house like their own and my mother has really bonded well with them. The calibre of staff is first class and their timeliness is to be commended. Highly recommend this company.
Review from Mark T (Son of Client) published on 9 March 2018 Submitted via Website•
Overall Experience
My father has a significant disability with MS and is unable to move at all.
He is relatively young to have such a debilitating condition and has coped extremely well.
He is relatively young to have such a debilitating condition and has coped extremely well.
What he does struggle with, is poor performance from a service provider. He expects to be treated with dignity, respect and most...
My father has a significant disability with MS and is unable to move at all.
He is relatively young to have such a debilitating condition and has coped extremely well.
What he does struggle with, is poor performance from a service provider. He expects to be treated with dignity, respect and most importantly, a good quality of care.
He has had several different care providers in the past 10 years, and several of them have withdrawn their care.
Dad has a physical disability, but he still has a voice and an opinion.
When dad was highlighting other care providers shortfalls, it was not appreciated, and subsequently, this is when they withdrew their care.
For the first time in 10 years, dad has expressed his satisfaction with a care provider, namely SureCare.
He is relatively young to have such a debilitating condition and has coped extremely well.
What he does struggle with, is poor performance from a service provider. He expects to be treated with dignity, respect and most importantly, a good quality of care.
He has had several different care providers in the past 10 years, and several of them have withdrawn their care.
Dad has a physical disability, but he still has a voice and an opinion.
When dad was highlighting other care providers shortfalls, it was not appreciated, and subsequently, this is when they withdrew their care.
For the first time in 10 years, dad has expressed his satisfaction with a care provider, namely SureCare.
I am delighted to write this testimonial and to express my gratitude to the manager and her team for making my dad's condition tolerable again.
Review from Linda (Daughter of Client) published on 3 January 2018 Submitted via Website•
Overall Experience
Very pleased with Care and service given so far. Can’t comment on much else as I haven’t been using this service for long, also can’t comment on value for money, as haven’t had the first invoice yet. So far so good no complaints and my Mother seems happy
with it. She seems to like the different...
Very pleased with Care and service given so far. Can’t comment on much else as I haven’t been using this service for long, also can’t comment on value for money, as haven’t had the first invoice yet. So far so good no complaints and my Mother seems happy
with it. She seems to like the different Carers although did say that sometimes she has a ‘schoolgirl’ who must be on school holidays,! I have assured her that isn’t the case.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 December 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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