Home Instead (Northampton)

I am really pleased with the service provided by Home Instead. They are friendly, efficient and caring.

The carers are always willing to do anything yhey are asked to do. I am always told who the next carer is going to be.

Totally reliable and knowledge that they will be there every day for 1 hr to help my mum in the morning getting ready for her day . All staff have been lovely x. My sister and I can relax knowing that home instead have been there , everyday we check the messages left after the visit

Well done!

We have been extremely satisfied with the service from Home Instead. We especially value the reliability and punctuality of the carers, and always knowing who will be coming. All are highly trained, respectful of privacy, yet also very friendly and accessible. I have put "good" rather than "excellent" for value for money, only because I have nothing to compare it with. Perhaps that speaks for itself!

Home Instead have become a critical factor in enabling my uncle to remain living in his own home. The carers are attentive and resourceful, and the office staff are always on the ball and communicate well.

The support provided by Home Instead is very welcome. It is crucial to how my uncle now lives on a day-to-day basis. Their flexibility and encouragement of constructive feedback/communication is really effective/positive. They have been totally professional throughout and I know that my uncle gets a lot out of the visits.

I cannot express enough gratitude for the incredible care my mum and dad receive from this team. From our first meeting they were caring, understanding and stepped in to support us. The staff are highly competent, attentive and take the time to talk to my parents. I highly recommend their services to anyone looking for a 5 star service. They were originally recommended to us by a friend whom had used them and said how fantastic they were.

Being a full time carer to my wife Home Instead give invaluable support by providing companionship on a weekly basis which allows me to take 'time out' safe in the knowledge that she is being cared for by friendly, professional, personable and caring carers. And equally important and reassuring to me is that my wife accepts the carers being with her and is happy in their company. Home Instead have always been flexible and accommodating as my wife's needs change and I can't thank them enough and would thoroughly recommend them.

HomeInstead carers and office support staff have been excellent and responsive to all needs over the last 2 years. Their carers have built genuine relationship with my father, which he has found invaluable and much appreciated. This included a period of hospitalisation when they maintained contact with him through daily visits, during a very difficult time for both him and the family. They cannot be praised highly enough. They have treated him with dignity and respect in a caring and inclusive manner at all times. I would recommend HomeInstead to anyone needing home care support.

All the staff we have encountered in the office have been so friendly and welcoming, which was so lovely when we were navigating how to move forward with needing help with mum! Very much appreciated and would highly recommend.

A fantastic service provided to my mother over the last six months. The team are punctual, caring, supportive to my father and most importantly my parents have a great relationship with the carers and really enjoy the visits.

Highly recommend this professional team

I can't thank the team more, I feel like a weight has come of my shoulders.

Home Instead have been a lifeline to my mum and her partner. I chose them after hearing positive reviews from people I spoke to about looking for a carer. They are wonderful. Care was taken to go through what my mum needed, taking note of her interests and what made her feel comfortable. They ensured she had a meet and greet of the carers and write a mini report after each visit which I can access via an app. I feel so much better knowing they're visiting her. I highly recommend Home Instead Northampton.

A BIG thank you to everyone who works for them.

I cannot fault the care my Mother receives from the carers from Home Instead. They are all wonderful and very caring. The carers always do all they can to help make my Mum happy and they always engage with her in lovely conversation. I really appreciate all they do for my Mum and I couldn't wish for a better company to care for my Mum - Thank You.

I cannot rate their assistance and professionalism highly enough.

I have been using Home Instead ( Northampton) for mum now for several years now changing from another provider . The help and support they offer is first class and the carers always support and help mum ( who is very stubborn and hard to nurture along) . The App is really helpful as I live a few hours away . As importantly I can call and speak to them easily . I would highly recommend

Home Instead have been a constant for mum for the last six years. As a family we have total confidence in the care they provide through the Team who visit mum on a daily basis. Communication is always easy and I genuinely feel it is like having another member of the family visiting and caring daily. Have recommended to others !

Mum has dementia and lives with us in an annex. The companionship care from Home Instead gives her the opportunity to visit places she enjoys and spend time with others. She looks forward to the visits and we have found all the carers to be very friendly, caring and compassionate towards Mum. The service is very flexible and takes the pressure off, as well as giving us peace of mind knowing we can call on additional support when needed as her care needs change.