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Alcedo Care Blackpool

Unit 5 Whitehills Drive, Whitehills Business Park, Blackpool FY4 5LW
Alcedo Care Blackpool Logo
Alcedo Care Blackpool logo
Alcedo Care Blackpool, Blackpool
Alcedo Care Blackpool, Blackpool
Alcedo Care Blackpool, Blackpool

Alcedo Care Blackpool pride themselves on providing the best value for money home care service in the region, they have a team of over 100 dedicated, compassionate and professional carers who are led by an exceptional Management Team. In addition to this, they use the latest technology meaning that their clients or their relatives can have real time access to their care records and daily logs from anywhere in the...  

Care Provided by Alcedo Care Blackpool

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £34
  • Weekly Live-in Care Fees: from £1,605
We offer domiciliary care, complex clinical and complex mental health care to both adults and children.
We provide support from 30-minute visits right through to 24 hours.

Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.

The price(s) shown are provided by the agency. Contact Alcedo Care Blackpool for full pricing details and T&Cs.

Contact Alcedo Care Blackpool to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Andrea Woodruff (Area Manager)

Alcedo Care Blackpool Reviews (97)

9.8

Alcedo Care Blackpool has a Review Score of 9.8 (9.786) out of 10, based on 12 reviews in the last 2 years. Over all time Alcedo Care Blackpool has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from Becky D (Granddaughter of Client) published on 13 October 2020 Submitted via Website
Overall Experience

Your staff were very caring and compassionate towards my Nanna during her end of life care. The support your staff gave me and my family was first class and made our days much easier and helped us to care for my Nanna.

Reply from Katie-Jane Sainsbury, Care Manager at Alcedo Care Blackpool

Hi Becky, thank you for your review. I'm so glad the carers could support you as well as your nanna. Take care.

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Review from Annie C (Client / Service User) published on 13 October 2020 Submitted via Website
Overall Experience

I honestly couldn't do without my carers and I love the company. Everybody that I see goes the extra mile, they even sing and dance to me. I get little treats from being pampered to entertainment. My carers are caring and compassionately kind, I wouldn’t still be here today without them. They have given me a new lease of life and helped me gain back my confidence. I am back up on my feet and enjoying what I have left of my life.

Reply from Katie-Jane Sainsbury, Care Manager at Alcedo Care Blackpool

Thank you for your lovely feedback Annie, I'm so pleased you are happy with the service you are receiving. Keep enjoying life!

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Review from Julie O (Daughter of Client) published on 9 September 2020 Submitted via Website
Overall Experience

I cannot thank the care team enough, they were exceptional in their care of my mum who was receiving palliative care. They treat her with dignity respect and kindness at every visit. My dad has Alzheimer’s and they treated him with absolute respect and taking time to chat to him. I will never forget what this team did for my mum's last few days they were outstanding. They helped me become her daughter again for which I am so grateful. This package of care was 4 visits a day x2 carers with a set team, they were always on time and dressed in full uniform. There was an initial teething problem with the night sit service however the manager called - she was upfront and honest to say at that time she was unable to accommodate our requirements, which as a family helped us trust this company. They also supported my family through this very sad time. I will need care for my dad in the near future and will certainly make this company my first call.

Reply from Rosie Caunt, Registered Manager at Alcedo Care Blackpool

It was a pleasure to support your mother, father and family. The carers will miss seeing you all. Thank you for your review. Look forward to hearing from you soon. Best regards, Rosie.

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Review from J M (Daughter of Client) published on 16 July 2020 Submitted via Postal Card
Overall Experience

Alcedo carers started to care for our mother on discharge from hospital, our mother had been in hospital on lockdown for 6 weeks and we wanted her home on the palliative care pathway. Alcedo come four times a day and overnight to care for our mother. We as a family are so happy and appreciative of the wonderful care that is provided. My mother is always treated with kindness, respect and dignity by professional, friendly staff. Thank you - you are all outstanding.

Reply from Rosie Caunt, Registered Manager at Alcedo Care Blackpool
Thank you so much for your kind review. Caring for your mother is a pleasure.
Kind regards,

Rosie.

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Review from Marilyn H (Client / Service User) published on 27 April 2020 Submitted via Website
Overall Experience

I am impressed with the level of care, and I feel safe when I am in the company of the carer. I feel that they really do care. I would recommend this service to anyone who needs this particular level of care. I love the girls.

Reply from Rosie Caunt, Registered Manager at Alcedo Care Blackpool

Thank you Marilyn, your kind review is very much appreciated. Thank you for taking part in our recent social inclusion activities. Keep smiling. Regards, Rosie.

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Review from Janette K (Daughter-in-law of Client) published on 27 April 2020 Submitted via Website
Overall Experience
We were given the contact details of this care company when we were struggling to find a company that covered Elswick & Great Ecclestone area. We needed care for my mother-in-law who has Alzheimer's and needed daily help.
They quickly arranged a meeting with the client and my husband to assess what our requirements were.
They were professional and caring and very down to earth.
They were clear and upfront with charges and gave us contact details and a contract to read through. They were able to start almost immediately and all the staff who attended my mother-in-law were pleasant, smart and in uniform and interacted with her very well even though she can be very difficult to deal with.

I can highly recommend them.

Reply from Rosie Caunt, Registered Manager at Alcedo Care Blackpool

Thank you for your excellent review Janette. We really appreciate it. Best regards, Rosie.

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Review from Peter S (Client / Service User) published on 1 April 2020 Submitted via Postal Card
Overall Experience
Our answer to the ratings reiterate our feelings about Alcedo Care.

They have always been efficient, professional and friendly in their care.

Reply from Rosie Caunt, Registered Manager at Alcedo Care Blackpool
Thank you Peter- I really appreciate your ratings and review!

Stay Safe.

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Review from Stuart W (Son of Client) published on 14 February 2020 Submitted via Website
Overall Experience
I am happy with all aspects of the work they do.

The carers are very helpful and considerate towards my mum's needs.

Reply from Rosie Caunt, at Alcedo Care Blackpool

Thank you for your excellent review, Stuart. Regards.

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Review from M R (Wife of Client) published on 16 December 2019 Submitted via Postal Card
Overall Experience
Me and my family cannot praise the care and dedication and compassion all your carers gave my husband during his recent battle with cancer and end of life care, more highly. Their care for the whole family, not only my husband, was exemplary. We cannot find words to explain how grateful we were to have found this company and in particular the people we met. (If there were more people like your staff in the world it would be a much better place)

I can and will only highly recommend your company and staff. Thank you all.

Reply from Rosie Caunt, Registered Manager at Alcedo Care Blackpool
Thank you for your kind words of appreciation.

Kind Regards.

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Review from Kaz S (Client / Service User) published on 19 July 2019 Submitted via Website
Overall Experience

The service I have received this week has been amazing, I couldn't ask for a better care agency. I was greeted by the manager who was lovely and bubbly, she listened attentively to my needs and introduced me to the carer I would be having. Because I suffer chronic anxiety I was given the same carer all week. My carer was absolutely brilliant I was treated with dignity and respect at all times, we had fun and laughed non stop. I was supported to go to my best friend's wedding and we had a fantastic day. My carer was one of the best I've ever had and the best care company I've used. I'm very happy and will be using them again in my next stay in October. Thank you for everything and would definitely recommend Kate plus.

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Review from Patricia S (Client / Service User) published on 27 June 2019 Submitted via Website
Overall Experience

My carers always go the extra mile and nothing is too much for them. I really enjoy them visiting my home and their pleasant company.

Reply from Rosie Caunt, at Alcedo Care Blackpool
Hi
Thank you for your kind review- I will certainly pass on to the carers.

Best Regards, Rosie

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Review from Rachel A (Daughter of Client) published on 26 June 2019 Submitted via Postal Card
Overall Experience

I was only involved with Kare Plus for one week but during that time I have nothing but praise for everyone I and my father came into contact with. I was spoken to respectfully and involved in decisions regarding my father's care. Everyone who came to care for my father treated him with kindness and compassion. He was treated with dignity and respect and I cannot thank everyone enough for what they did during this difficult time.

Reply from Rosie Caunt, at Alcedo Care Blackpool
Hi Rachel, Thank you so much for your kind review, it was a true pleasure meeting your father and ensuring he was happy in the latter stages of his wonderful life.

Take care, Rosie (and all the carers)

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Review from Dorothy D (Client / Service User) published on 4 December 2018 Submitted via Postal Card
Overall Experience

My experience with Kare Plus Blackpool has so far been a very good one, with great kindness shown.

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Review from Jackie S (Daughter of Client) published on 26 November 2018 Submitted via Website
Overall Experience

I cannot fault the care my 92-year-old dad has received from Kare Plus since it started on the 15/10/18. He looks forward to the 4 visits he gets a day and each person visiting has been kind, thoughtful, respectful and cannot do enough for my dad. I can get the timesheets sent to me by email which is good and any time I need to drop them an email its picked up and answered in a very short space of time. Kare Plus is a brilliant service and I have recommended them already to friends who have elderly relatives.

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Review from Carol H (Daughter of Client) published on 17 September 2018 Submitted via Postal Card
Overall Experience
Kare Plus have the most professional and caring staff you could ever wish for. In the four weeks Mum had left at home, the carers treated her with such love and dignity. This made the upsetting and worrying time for the family much easier. Kare Plus staff really cared and became her friends. They treated Mum very gently and talked to her and not at her.
Mum had so many laughs with the carers which was so nice to hear.

I would like to thank you all so very, very much for making a painful time for us bearable.

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Review from E W (Client / Service User) published on 8 August 2018 Submitted via Postal Card
Overall Experience

Excellent quality of care. Good time keeping, helpful, friendly, lively staff. Cost-effective care package.

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Review from Ian B (Client / Service User) published on 1 August 2018 Submitted via Postal Card
Overall Experience

Great company. Great carers. Nice staff. Very polite and helpful. Great service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 July 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Alcedo Care Blackpool.

Awards / Recognitions (8)

  • Recipient: Alcedo CareDate: Friday 29 May 2026
  • Recipient: Alcedo CareDate: Friday 30 May 2025
  • Recipient: Alcedo CareDate: Friday 31 May 2024

Meet the Team (4)

Faye Fenton Job Title: Operations Manager Joined: 2023
Faye Fenton

Hi, my name is Faye, and I am the Operations Manager for Alcedo Care Blackpool.

Andrea Woodruff Job Title: Area Manager Joined: 2022
Andrea Woodruff

I'm Andrea, the Area Manager for Alcedo in Lancaster and Blackpool, with over 10 years of experience in all aspects of care. I started with Alcedo in December 2022 as a Coordinator for the agency side of the business, progressed to Care Manager in Blackpool, and now proudly oversee both areas in my current role.

Originally from Gibraltar, I began my career in care working in a children’s home, supporting families through a 12-week programme designed to help parents reunite with their children. After moving to the UK in 2015, I spent some time in insurance management before returning to care following maternity leave, and I haven’t looked back since.

I’ve truly found my niche in this sector. I love what I do and feel privileged to work with such a committed and compassionate team. Our clients and staff are at the heart of everything we do, and I’m passionate about maintaining the high standards Alcedo is known for.

When I’m not working, you’ll usually find me enjoying days out with my husband and our three children, or relaxing with a good Netflix series.

Michaela Allen Job Title: Deputy Manager Joined: 2019
Michaela Allen

My name is Michaela and I’m the Deputy Manager for Alcedo Care Blackpool.

This is an industry that is new to me but I felt right at home as soon as I began my work out in the community.

I love to help people and love listening to people's stories and tales of their lives.

I began to think about my future development and looked into becoming an ambassador for my area but then I got an opportunity to join the fantastic office team and become a care coordinator so that I can continue to help and assist with clients' care packages and needs from behind the scenes.

My new role has me facing a lot of challenges daily but I have a lot of support and help from everyone in the office so that we can overcome obstacles as a team.

I have since been promoted to deputy manager and I am so proud to be a part of the management team.

My animals mean the world to me and they always manage to comfort me when I need it. I love to travel and always look forward to my next break away whether it is UK or international.

Natalie Middleton Job Title: Care Coordinator Joined: 2024
Natalie Middleton

My name is Natalie and I am the Care Coordinator at Alcedo Care Blackpool. My role involves allocating our care workers to our clients, working with our staff’s availability, level of experience and specialist skills, and aligning them to our client’s needs.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care Blackpool to verify any information. View our terms and conditions. Alcedo Care Blackpool has an Enhanced Service - more info.