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Caremark Dartford & Gravesham

Office 6, The Old Rectory, Springhead Road, Northfleet, Gravesend, Kent DA11 8HN
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Caremark Dartford & Gravesham logo
Caremark Dartford & Gravesham, Gravesend
Caremark Dartford & Gravesham, Gravesend
Caremark Dartford & Gravesham, Gravesend

Caremark Dartford & Gravesham is a provider of home care services to the elderly community of Dartford and neighbouring areas of Gravesend.

Caremark can support you with domestic, companionship, personal care, live in or 24-hour care. Services are tailored to your needs, ensuring you remain comfortable living in your own home.

All care staff are thoroughly vetted, trained and matched to your specific needs, ensuring you get the best care and support required.

Care Provided by Caremark Dartford & Gravesham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £32.95 - £39.53
  • Weekly Live-in Care Fees: £1,500 - £2,000

Prices do go up slightly on weekends and evenings. Please call the team to confirm.

The price(s) shown are provided by the agency. Contact Caremark Dartford & Gravesham for full pricing details and T&Cs.

Contact Caremark Dartford & Gravesham to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Abbie Ellis (Manager)

Caremark Dartford & Gravesham Reviews (82)

9.7

Caremark Dartford & Gravesham has a Review Score of 9.7 (9.663) out of 10, based on 29 reviews in the last 2 years. Over all time Caremark Dartford & Gravesham has 82 reviews.

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Showing 82 reviews matching selected criteria
Review from R R (Wife of Client) published on 11 November 2024 Submitted via Postal Card
Overall Experience

I have been very happy with the care that Caremark have given my husband. They were very conscientious in their care, pointing out to me any causes for concern e.g skin abrasions etc. They kept him clean, shaved and comfortable. Nothing was too much trouble for them and they were very pleasant and friendly. I was also impressed with the high standards that are achieved by regular spot check by management.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you for your wonderful, in depth review. We really do appreciate your time in doing this and making others aware of your experience with us.

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Review from Susan H (Daughter of Client) published on 11 November 2024 Submitted via Postal Card
Overall Experience

A very helpful meeting with supervisor who answered all questions and gave reassurance about mum's plan for the future.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you for your review. It's so refreshing to receive a review that is about our management team. We appreciate your time in leaving this review.

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Review from Harvey J (Son of Client) published on 16 October 2024 Submitted via Postal Card
Overall Experience

I was more than satisfied with the service received and care provided for my late mother. I did appreciate the flexibility to change appointment visits as and when required. I recognise how difficult this type of work can be for carers and patients alike. Taking into account the particular circumstances, I would happily recommend the services provided by Caremark Dartford and Gravesham to other prospective users in the future.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

We appreciate your honest and kind feedback and hope this helps others when looking for a home care provider.

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Review from K T (Daughter of Client) published on 19 September 2024 Submitted via Postal Card
Overall Experience
Very pleased I found Caremark, Mum was reluctant but they have won her over.

The care app is useful.

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Review from L C (Daughter of Client) published on 9 September 2024 Submitted via Postal Card
Overall Experience
Carers are friendly, supervisors show patience and understanding to get things right.

Mum (person receiving care) struggles to see things with a positive perspective. The carers do a good job in supporting, even when it may not feel appreciated.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you, we appreciate the kind review. Our care team know how important the delivery of care is, despite the challenges. We are always here to help.

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Review from Madeline H (Daughter of Client) published on 6 September 2024 Submitted via Website
Overall Experience

We have been using Caremark for around 5 years now and have always found the staff to be friendly, caring, and very supportive of our mother. The carers are always happy to spend time with her, talking to her and helping her with any care or support she might need. I would recommend their services to anyone.

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Review from J P (Client / Service User) published on 2 August 2024 Submitted via Postal Card
Overall Experience

I have been with Caremark for 2 years. The service is amazing, my carers look after me well and make sure my dog Teddie is walked and feel I would recommend this agency to anyone.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thanks, always a pleasure to look after Teddie.

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Review from Jamie A (Nephew of Client) published on 30 July 2024 Submitted via Website
Overall Experience

Caremark has been great in supporting my aunt with her care needs. There are a great group of carers, who really do care about the service users and go above and beyond. In particular, the field care manager is great and knows her service users and carers really well.

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Review from A T (Client / Service User) published on 25 June 2024 Submitted via Postal Card
Overall Experience
I am pleased to say from the beginning I have felt very happy with the girls - they are good workers, safe and caring - which is what I need.
May I say if you need care and safety - these are the people.
The office is always ready to help and we can get hold of them when needed.

If I have to choose my care this is the people.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thanks for your very kind review, we will pass on your compliments to our team.

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Review from S B (Daughter of Client) published on 28 February 2024 Submitted via Website
Overall Experience

I have found Caremark carers to be thoughtful and considerate when looking after my mum. They make sure all her needs are cared for and they leave things clean and tidy when they leave. Also, there is always someone available to speak to, even at weekends, which is very reassuring.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you very much for your kind feedback, we will definitely pass this on to our team. Glad to see you find our on-call service useful.

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Review from A K (Son of Client) published on 20 November 2023 Submitted via Website
Overall Experience

You provided excellent care to Mum, with her being in control of the care she wanted each day. This meant that she could stay at home, which is exactly what she wanted. The care that was given was excellent. We were immediately informed of any concerns. Thank you.

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Review from E S (Daughter of Client) published on 10 November 2023 Submitted via Website
Overall Experience

Caremark provided a vital service that enabled my mother to stay in her own home. They treated her with compassion and respect and were kind, made her feel valued. Without them, we couldn't have coped with her many needs. They were very polite to our family members, and if we needed extra care, we were helped by the office staff. The night sitter was a big bonus and gave her full attention to my mother's well-being throughout the long night hours two nights a week.

When new staff were assigned, they soon learned the ropes after training and became valued members of the team. We will be forever grateful to them for caring for mum and doing their best to give her the respect and dignity she deserves. Mum was able to live in her own house to the very end, which is what she wanted. We promised her we would never put her in a home.

Thank you to all of you who came into mum's house and cared for her. You made all the difference, we are so very grateful.

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Review from Linda C (Client / Service User) published on 13 October 2023 Submitted via Postal Card
Overall Experience

I like the company, very caring.

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Review from George O (Husband of Client) published on 7 September 2023 Submitted via Postal Card
Overall Experience

Very happy with service.

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Review from Charles C (Client / Service User) published on 7 September 2023 Submitted via Postal Card
Overall Experience

I have found the care very satisfactory.

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Review from Rosemary K (Daughter of Client) published on 16 January 2023 Submitted via Website
Overall Experience
I have found Caremark very efficient, understanding and very caring.

Our mum's carers were amazing. We felt very comfortable with Mum being looked after by Caremark. Recommend them to anyone. The time stated is the time they come. Very reassuring.

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Review from Susie G (Daughter of Client) published on 6 May 2022 Submitted via Website
Overall Experience

This is not just for April but from the moment that we were recommended to the Caremark (Dartford & Gravesham) team. I am a nurse myself and that does not always make it easy to entrust the care of your most precious relative to the care of others. All I can say is that every single carer that we had been allocated have been caring, kind, honest, safe and genuinely interested in my mum and also my father, who died last year. I really cannot fault them and trust me, I am fussy! The management team are always responsive and up to speed with everything. Financials are always regularly communicated and accurate. Ten out of ten guys.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you for such a lovely all-around review. We are very glad you are happy with our service!

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Review from Pauline B (Friend of Client) published on 17 March 2022 Submitted via Website
Overall Experience

As more care was needed, Caremark were able to meet those needs, the staff were always cheerful, kind and caring. The staff at the office were always happy to answer any queries I had and communication between us was good. If at any time the carers were concerned about my friend's health, action was taken immediately. I would have no hesitation in using this company again.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you for taking time to complete a review of our services, we really appreciate this. We were always happy to extend our support and glad this proved very useful.

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Review from David H (Son of Client) published on 17 March 2022 Submitted via Website
Overall Experience
The carers from Caremark are excellent and very experienced in their roles. My dad looks forward to their visits. I have never seen him laugh so much and am very grateful to the ladies for their support.
It is easy to make contact and responses are always prompt. The timekeeping of the carers is excellent, can't fault them.

I would highly recommend Caremark to anyone who needs help. They go above and beyond and truly care for those in need. They have made life so easy for us, enabling us to enjoy visits with Dad as family members and not as carers.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

This is such lovely feedback. We really appreciate your time in completing a review of our services and glad our team can be of help.

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Review from Lauren W (Daughter of Client) published on 1 March 2022 Submitted via Website
Overall Experience

We can't thank Caremark enough for the amazing care they took of our dad. He felt cared for, had much-needed company and they played a big part in his recovery after surgery. I spoke with them on several occasions and they were always polite, easy to talk to and seemed to genuinely care about Dad.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Hi Lauren, we greatly appreciate your review. A big part of our service is to encourage recovery and independence. So we are very glad our care services helped Dad in this way. Thank you again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 March 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Caremark Dartford & Gravesham.

Awards / Recognitions (1)

  • Recipient: CaremarkDate: Thursday 31 Mar 2022

Meet the Team (6)

Raspinder Singh Job Title: Director Joined: 2018
Raspinder Singh

Before establishing the Dartford and Gravesham office in 2018, Raspinder worked in financial services, working across a range of analytical roles. Driven by a desire to do something more meaningful and people-focused, he chose to move into the care sector with Caremark. Since then, he has been dedicated to delivering high-quality home care services that truly make a difference in people’s lives.

Gursharan Baryah Job Title: Director Joined: 2021
Gursharan Baryah

After several years working in the insurance industry, Gursh decided to leave the City to pursue a more meaningful career and joined the Caremark team. With extensive experience in Client Relationship Management and a wide range of skills gained from working in a multinational organisation, Gursh is passionate about using her knowledge to make a real difference to people’s lives. She is looking forward to supporting families, building strong relationships, and helping Caremark deliver the highest standards of care in the community.

Abbie Ellis Job Title: Registered Care Manager Joined: 2018
Abbie Ellis

Abbie is the Registered Care Manager at Caremark Dartford & Gravesham and Medway. Since joining in 2018 as a Care Assistant, she has progressed through several roles to lead our operations and compliance. Passionate about delivering the highest standards, Abbie is dedicated to ensuring our customers receive quality care that makes a real difference to their lives.

Catherine Morgan Job Title: Care Coordinator Joined: 2023
Catherine Morgan

Catherine joined the Caremark team with a wealth of experience from both the care industry and the emergency services. She is passionate about supporting people and is dedicated to delivering the highest standard of service. Catherine is known for her warm and approachable nature, always taking the time to listen and communicate clearly. She builds strong, trusting relationships with clients, families, and carers alike, and is a valued advocate for Caremark’s values and commitment to exceptional care.

Stacey Chambers Job Title: Field Care Supervisor Joined: 2024
Stacey Chambers

Stacey joined Caremark in 2024 as a Field Care Supervisor, eager to grow her knowledge in a management role. She has quickly proven herself, showing a natural ability to understand and support customers’ needs while guiding the care team effectively. Friendly and approachable, Stacey helps ensure the highest standard of care is delivered to every client.

Stacey Graham Job Title: Training and Recruitment Coordinator Joined: 2023
Stacey Graham

Stacey began her career in care after leaving school and has worked across a variety of settings before joining Caremark. She is passionate about quality care and making a difference, bringing a friendly and positive approach to everything she does. Stacey manages recruitment across Dartford, Gravesham, and Medway, and also oversees training for new and existing staff. Her approachable and kind personality has quickly made her a valued member of the team.

Frequently Asked Questions about Caremark Dartford & Gravesham

How many Carers does Caremark Dartford & Gravesham employ?

Caremark Dartford & Gravesham employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Dartford & Gravesham to verify any information. View our terms and conditions. Caremark Dartford & Gravesham has an Enhanced Service - more info.