





Caremark Dartford & Gravesham is a provider of home care services to the elderly community of Dartford and neighbouring areas of Gravesend.
Caremark can support you with domestic, companionship, personal care, live in or 24-hour care. Services are tailored to your needs, ensuring you remain comfortable living in your own home.
All care staff are thoroughly vetted, trained and matched to your specific needs, ensuring you get the best care and support required.
Care Provided by Caremark Dartford & Gravesham
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £32.95 - £39.53
- Weekly Live-in Care Fees: £1,500 - £2,000
Prices do go up slightly on weekends and evenings. Please call the team to confirm.
Contact Caremark Dartford & Gravesham to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Abbie Ellis (Manager)
Caremark Dartford & Gravesham Reviews (82)
Caremark Dartford & Gravesham has a Review Score of 9.7 (9.663) out of 10, based on 29 reviews in the last 2 years.
Over all time Caremark Dartford & Gravesham has 82 reviews.
I have been very happy with the care that Caremark have given my husband. They were very conscientious in their care, pointing out to me any causes for concern e.g skin abrasions etc. They kept him clean, shaved and comfortable. Nothing was too much trouble for them and they were very pleasant and friendly. I was also impressed with the high standards that are achieved by regular spot check by management.
Thank you for your wonderful, in depth review. We really do appreciate your time in doing this and making others aware of your experience with us.
A very helpful meeting with supervisor who answered all questions and gave reassurance about mum's plan for the future.
Thank you for your review. It's so refreshing to receive a review that is about our management team. We appreciate your time in leaving this review.
I was more than satisfied with the service received and care provided for my late mother. I did appreciate the flexibility to change appointment visits as and when required. I recognise how difficult this type of work can be for carers and patients alike. Taking into account the particular circumstances, I would happily recommend the services provided by Caremark Dartford and Gravesham to other prospective users in the future.
We appreciate your honest and kind feedback and hope this helps others when looking for a home care provider.
The care app is useful.
Mum (person receiving care) struggles to see things with a positive perspective. The carers do a good job in supporting, even when it may not feel appreciated.
Thank you, we appreciate the kind review. Our care team know how important the delivery of care is, despite the challenges. We are always here to help.
We have been using Caremark for around 5 years now and have always found the staff to be friendly, caring, and very supportive of our mother. The carers are always happy to spend time with her, talking to her and helping her with any care or support she might need. I would recommend their services to anyone.
I have been with Caremark for 2 years. The service is amazing, my carers look after me well and make sure my dog Teddie is walked and feel I would recommend this agency to anyone.
Thanks, always a pleasure to look after Teddie.
Caremark has been great in supporting my aunt with her care needs. There are a great group of carers, who really do care about the service users and go above and beyond. In particular, the field care manager is great and knows her service users and carers really well.
May I say if you need care and safety - these are the people.
The office is always ready to help and we can get hold of them when needed.
If I have to choose my care this is the people.
Thanks for your very kind review, we will pass on your compliments to our team.
I have found Caremark carers to be thoughtful and considerate when looking after my mum. They make sure all her needs are cared for and they leave things clean and tidy when they leave. Also, there is always someone available to speak to, even at weekends, which is very reassuring.
Thank you very much for your kind feedback, we will definitely pass this on to our team. Glad to see you find our on-call service useful.
You provided excellent care to Mum, with her being in control of the care she wanted each day. This meant that she could stay at home, which is exactly what she wanted. The care that was given was excellent. We were immediately informed of any concerns. Thank you.
Caremark provided a vital service that enabled my mother to stay in her own home. They treated her with compassion and respect and were kind, made her feel valued. Without them, we couldn't have coped with her many needs. They were very polite to our family members, and if we needed extra care, we were helped by the office staff. The night sitter was a big bonus and gave her full attention to my mother's well-being throughout the long night hours two nights a week.
When new staff were assigned, they soon learned the ropes after training and became valued members of the team. We will be forever grateful to them for caring for mum and doing their best to give her the respect and dignity she deserves. Mum was able to live in her own house to the very end, which is what she wanted. We promised her we would never put her in a home.
Thank you to all of you who came into mum's house and cared for her. You made all the difference, we are so very grateful.
I like the company, very caring.
Very happy with service.
I have found the care very satisfactory.
Our mum's carers were amazing. We felt very comfortable with Mum being looked after by Caremark. Recommend them to anyone. The time stated is the time they come. Very reassuring.
This is not just for April but from the moment that we were recommended to the Caremark (Dartford & Gravesham) team. I am a nurse myself and that does not always make it easy to entrust the care of your most precious relative to the care of others. All I can say is that every single carer that we had been allocated have been caring, kind, honest, safe and genuinely interested in my mum and also my father, who died last year. I really cannot fault them and trust me, I am fussy! The management team are always responsive and up to speed with everything. Financials are always regularly communicated and accurate. Ten out of ten guys.
Thank you for such a lovely all-around review. We are very glad you are happy with our service!
As more care was needed, Caremark were able to meet those needs, the staff were always cheerful, kind and caring. The staff at the office were always happy to answer any queries I had and communication between us was good. If at any time the carers were concerned about my friend's health, action was taken immediately. I would have no hesitation in using this company again.
Thank you for taking time to complete a review of our services, we really appreciate this. We were always happy to extend our support and glad this proved very useful.
It is easy to make contact and responses are always prompt. The timekeeping of the carers is excellent, can't fault them.
I would highly recommend Caremark to anyone who needs help. They go above and beyond and truly care for those in need. They have made life so easy for us, enabling us to enjoy visits with Dad as family members and not as carers.
This is such lovely feedback. We really appreciate your time in completing a review of our services and glad our team can be of help.
We can't thank Caremark enough for the amazing care they took of our dad. He felt cared for, had much-needed company and they played a big part in his recovery after surgery. I spoke with them on several occasions and they were always polite, easy to talk to and seemed to genuinely care about Dad.
Hi Lauren, we greatly appreciate your review. A big part of our service is to encourage recovery and independence. So we are very glad our care services helped Dad in this way. Thank you again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Dartford & Gravesham.
Awards / Recognitions (1)
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (6)
Before establishing the Dartford and Gravesham office in 2018, Raspinder worked in financial services, working across a range of analytical roles. Driven by a desire to do something more meaningful and people-focused, he chose to move into the care sector with Caremark. Since then, he has been dedicated to delivering high-quality home care services that truly make a difference in people’s lives.
After several years working in the insurance industry, Gursh decided to leave the City to pursue a more meaningful career and joined the Caremark team. With extensive experience in Client Relationship Management and a wide range of skills gained from working in a multinational organisation, Gursh is passionate about using her knowledge to make a real difference to people’s lives. She is looking forward to supporting families, building strong relationships, and helping Caremark deliver the highest standards of care in the community.
Abbie is the Registered Care Manager at Caremark Dartford & Gravesham and Medway. Since joining in 2018 as a Care Assistant, she has progressed through several roles to lead our operations and compliance. Passionate about delivering the highest standards, Abbie is dedicated to ensuring our customers receive quality care that makes a real difference to their lives.
Catherine joined the Caremark team with a wealth of experience from both the care industry and the emergency services. She is passionate about supporting people and is dedicated to delivering the highest standard of service. Catherine is known for her warm and approachable nature, always taking the time to listen and communicate clearly. She builds strong, trusting relationships with clients, families, and carers alike, and is a valued advocate for Caremark’s values and commitment to exceptional care.
Stacey joined Caremark in 2024 as a Field Care Supervisor, eager to grow her knowledge in a management role. She has quickly proven herself, showing a natural ability to understand and support customers’ needs while guiding the care team effectively. Friendly and approachable, Stacey helps ensure the highest standard of care is delivered to every client.
Stacey began her career in care after leaving school and has worked across a variety of settings before joining Caremark. She is passionate about quality care and making a difference, bringing a friendly and positive approach to everything she does. Stacey manages recruitment across Dartford, Gravesham, and Medway, and also oversees training for new and existing staff. Her approachable and kind personality has quickly made her a valued member of the team.
Frequently Asked Questions about Caremark Dartford & Gravesham
How many Carers does Caremark Dartford & Gravesham employ?
Caremark Dartford & Gravesham employs 60 carers.
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