Caremark Dartford, Gravesham & Medway

I have found Caremark carers to be thoughtful and considerate when looking after my mum. They make sure all her needs are cared for and they leave things clean and tidy when they leave. Also, there is always someone available to speak to, even at weekends, which is very reassuring.

Caremark provides my father's care and support to an exceptionally high standard. Over the years he has required this service we have used other companies but this team are the standout care provider. I have engaged with the care and office staff and all are a credit to the values of this business. The care staff are all very personable and it is clear they truly ‘care’ for the people they visit in their homes. The office team and managers are very responsive and keep me updated well with any matters involving my Father, which has been an issue with other providers. I would strongly recommend anyone considering care for a loved one take the time to review Caremark and meet the team.

You provided excellent care to Mum, with her being in control of the care she wanted each day. This meant that she could stay at home, which is exactly what she wanted. The care that was given was excellent. We were immediately informed of any concerns. Thank you.

Caremark provided a vital service that enabled my mother to stay in her own home. They treated her with compassion and respect and were kind, made her feel valued. Without them, we couldn't have coped with her many needs. They were very polite to our family members, and if we needed extra care, we were helped by the office staff. The night sitter was a big bonus and gave her full attention to my mother's well-being throughout the long night hours two nights a week.

When new staff were assigned, they soon learned the ropes after training and became valued members of the team. We will be forever grateful to them for caring for mum and doing their best to give her the respect and dignity she deserves. Mum was able to live in her own house to the very end, which is what she wanted. We promised her we would never put her in a home.

Thank you to all of you who came into mum's house and cared for her. You made all the difference, we are so very grateful.

I like the company, very caring.

Very happy with service.

I have found the care very satisfactory.

Have to say Caremark has been the best care company we have used for my son. Lovely staff, very reliable and listen to your requirements. I was giving up all hope until Caremark came along. I would highly recommend them.

Our mum's carers were amazing. We felt very comfortable with Mum being looked after by Caremark. Recommend them to anyone. The time stated is the time they come. Very reassuring.

Thank you Caremark team, we appreciated the support.

All of the carers have performed their duties to our satisfaction. They make it clear that they will perform their duties as requested. I have no complaints, the supervisor is helpful and will try to organise the times to suit.

This was a very personal and difficult situation that I was not facing alone once they were on board.

Caremark helped me at a time when no one else could to begin with. They provided an evening service to a lady with dementia who wasn’t always easy. They persevered with her and built up her trust and confidence. They were fantastic! Then after having being left down by another care company at the last minute for her morning and afternoon calls, they took over within 24 hours. They supported this lovely lady and gave her as much care and attention as she would allow them to. She enjoyed their company and began trusting them to heat her meal and make her cups of tea. Sadly she worsened and we were left with the tough decision of putting her into a home. I couldn’t thank or phrase Caremark enough for their care and dedication to my lovely friend. I would highly recommend them with no hesitation.

I cannot put into words how wonderful Caremark have been with my mum. She is house and bed bound and all her carers have treated her with respect and professionalism. I am updated whenever Mum has any problems and they are always suggesting new ways of making Mum more comfortable. They really do “care” and have Mum's best interests in mind. I cannot recommend them highly enough, they truly are amazing.

This is not just for April but from the moment that we were recommended to the Caremark (Dartford & Gravesham) team. I am a nurse myself and that does not always make it easy to entrust the care of your most precious relative to the care of others. All I can say is that every single carer that we had been allocated have been caring, kind, honest, safe and genuinely interested in my mum and also my father, who died last year. I really cannot fault them and trust me, I am fussy! The management team are always responsive and up to speed with everything. Financials are always regularly communicated and accurate. Ten out of ten guys.

Although we have only been with this company a short while I would have no reservations in recommending that if you are looking for support, give them a call.

As more care was needed, Caremark were able to meet those needs, the staff were always cheerful, kind and caring. The staff at the office were always happy to answer any queries I had and communication between us was good. If at any time the carers were concerned about my friend's health, action was taken immediately. I would have no hesitation in using this company again.

I would highly recommend Caremark to anyone who needs help. They go above and beyond and truly care for those in need. They have made life so easy for us, enabling us to enjoy visits with Dad as family members and not as carers.

Good experience with the company compared to other care companies. Friendly, good communication skills, etc. I wasn't expecting it. It's nice to meet carers in the beginning, a nice idea for the client and carer.

We can't thank Caremark enough for the amazing care they took of our dad. He felt cared for, had much-needed company and they played a big part in his recovery after surgery. I spoke with them on several occasions and they were always polite, easy to talk to and seemed to genuinely care about Dad.