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Caremark Dartford & Gravesham

Office 6, The Old Rectory, Springhead Road, Northfleet, Gravesend, Kent DA11 8HN
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Caremark Dartford & Gravesham logo
Caremark Dartford & Gravesham, Gravesend
Caremark Dartford & Gravesham, Gravesend
Caremark Dartford & Gravesham, Gravesend

Caremark Dartford & Gravesham is a provider of home care services to the elderly community of Dartford and neighbouring areas of Gravesend.

Caremark can support you with domestic, companionship, personal care, live in or 24-hour care. Services are tailored to your needs, ensuring you remain comfortable living in your own home.

All care staff are thoroughly vetted, trained and matched to your specific needs, ensuring you get the best care and support required.

Care Provided by Caremark Dartford & Gravesham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £32.95 - £39.53
  • Weekly Live-in Care Fees: £1,500 - £2,000

Prices do go up slightly on weekends and evenings. Please call the team to confirm.

The price(s) shown are provided by the agency. Contact Caremark Dartford & Gravesham for full pricing details and T&Cs.

Contact Caremark Dartford & Gravesham to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Abbie Ellis (Manager)

Caremark Dartford & Gravesham Reviews (82)

9.7

Caremark Dartford & Gravesham has a Review Score of 9.7 (9.663) out of 10, based on 29 reviews in the last 2 years. Over all time Caremark Dartford & Gravesham has 82 reviews.

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Showing 82 reviews matching selected criteria
Review from Pam L (Daughter of Client) published on 30 July 2021 Submitted via Website
Overall Experience

I can't praise the carers Caremark, Gravesend sent to us highly enough. My mother has advanced vascular dementia and the carers understood her and engaged her in a variety of activities. We are truly grateful for the support we have received and for how responsive Caremark were to helping us care for Mum in what has been a tricky period for us. I wouldn't hesitate to recommend you to anyone who needs help to care for a family member.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you for your kind words, we really appreciate it. Happy to have helped.

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Review from Param K (Granddaughter of Client) published on 24 May 2021 Submitted via Website
Overall Experience

Caremark has been looking after my grandmother since December 2020. All the carers are well trained and really helpful. My grandmother's mobility has improved and she can walk around the house independently. The office staff are very helpful and supportive too. I would definitely recommend Caremark.

Reply from Raspinder Singh, M D at Caremark Dartford & Gravesham

Thank you for the kind words. We are very glad we could help promote independence, this a vital aspect of our service.

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Review from J S (Daughter of Client) published on 7 May 2021 Submitted via Postal Card
Overall Experience

We are happy with our carer. Mum feels at ease with her. She is always on time which helps us plan our day and when I can prepare her first meal. Care of my mum has improved as her carer has become more used to her role, although when she first came she didn't seem to have been offered much training. I would just suggest more training for new employees. We are generally very happy with her now.

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Review from Susan M (Wife of Client) published on 28 April 2021 Submitted via Postal Card
Overall Experience

I was extremely pleased with the help I had, owing to me breaking my ribs. The carers were extremely caring and helpful. I cannot comment on value for money as it was a social services referral.

Reply from Raspinder Singh, M D at Caremark Dartford & Gravesham

Hi Susan, thank you very much for the kind words. We appreciate the feedback and will pass this on to our team.

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Review from Rosemary B (Daughter of Client) published on 18 April 2021 Submitted via Website
Overall Experience

Caremark (Dartford & Gravesham) are easy to deal with. The standard of carers is very good with one particular carer being exceptional. He treats my father as if he were his own, uses his initiative, is always willing to go the extra mile and doesn't miss a thing. It's great to know that your loved one is being looked after so well when you live far away.

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Review from G B (Granddaughter of Client) published on 4 April 2021 Submitted via Website
Overall Experience

Caremark (Dartford & Gravesham) provided a faultless service for my grandma. Right from the assessment through to the delivery of care, the team were extremely proactive and kept us up to date at every step. The carers have been so kind, supportive and we are blessed to have them support our loved one. I would recommend Caremark (Dartford & Gravesham) to anyone in the area.

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Review from Amita A (Daughter of Client) published on 10 March 2021 Submitted via Website
Overall Experience
I cannot praise the services of Caremark (Dartford & Gravesham) enough. From the competence and efficiency of their administrative staff, through to the genuine care and compassion of their care workers, this is a truly exceptional care agency.
Having struggled to find Asian care providers for my mother, I was delighted to find that Caremark understood our needs and ensured that their service was tailored to our particular circumstances. My mother was treated with respect and dignity (as was I) and as her condition deteriorated, Caremark sought to extend their services to make sure that we were supported throughout.

I really don't know how I would have managed without them. I have used other care providers who will do the job, but with Caremark, I felt that my responsibility was shared. With their support, I was able to keep my mother at home throughout her illness and for this, I will always be grateful.

Reply from Raspinder Singh, M D at Caremark Dartford & Gravesham

Thank you for such a wonderful review Amita. You made everyone feel like family and we are grateful that we were able to help you. Thanks again.

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Review from Marian S (Niece of Client) published on 3 March 2021 Submitted via Website
Overall Experience
My uncle, who passed away recently, was well into his 90's and had no friends or relatives who lived nearby. He was determined to remain in his own home and eventually accepted that he needed help. Caremark responded with a sensitive assessment and then carer visits that started with just one hour a week but gradually increased as the need became greater, eventually giving round-the-clock care.

I particularly valued Caremark because of the careful choice they made of a carer who would suit my uncle's needs. It was the skills and compassion of this first carer that gradually convinced my uncle that he needed personal care and paved the way to a much more comfortable life for him. I also particularly value the responsiveness of the Caremark coordinators. As my uncle grew more frail, he was frequently taken into hospital for short stays; Caremark ensured that there was always someone there when he arrived home, and provided overnight care at short notice. We are very grateful.

Reply from Raspinder Singh, M D at Caremark Dartford & Gravesham

Thank you Marian, we really appreciate the review. The team were grateful for all your input and the love recieved by your uncle. Wishing you the best.

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Review from Leigh S (Daughter of Client) published on 12 February 2021 Submitted via Website
Overall Experience

We recently needed twice-daily care for my elderly father who had worsening dementia and has now gone into full-time care. I can’t praise Caremark’s staff enough for the fantastic service they provided over the course of the few weeks they were looking after him. I don’t know how we would have coped without them, it was so reassuring knowing they were going in and helping him with daily tasks, administering tablets and cooking his meals etc. They were fabulous!

Reply from Raspinder Singh, M D at Caremark Dartford & Gravesham

Thank you for your very kind words Leigh. It was our pleasure to provide support and we will pass on your praises to the team.

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Review from Andrew W (Son of Client) published on 27 January 2021 Submitted via Website
Overall Experience

Last Wednesday evening I needed to arrange a night sitter for my elderly mother, who was extremely unwell. Although it was at very short notice, Caremark arranged for a young lady to sit through the night as company for my mother and to give her frequent drinks of water, as she was very dehydrated. The care assistant was an excellent choice. She gave my mother frequent drinks of water through the night and chatted with her during the periods while she was awake. She was friendly, helpful and professional and spoke to me by telephone the next morning to update me on the situation. My mother felt comfortable and confident in her company. I can thoroughly recommend the care assistant and Caremark itself.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you for your kind response, we were very happy to help.

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Review from Patricia H (Client / Service User) published on 14 January 2021 Submitted via Website
Overall Experience
Having Caremark carers has been like winning the lottery. Carers are friendly, cheerful and expert; consummate professionals who are keen to do as much for me as they can. (They are good at chatting too)

Although I have not been with them for a long time, I can't fault them. And I am not expecting that to change.

Reply from Raspinder Singh, M D at Caremark Dartford & Gravesham

Thank you Patricia for your very kind words. Some very lovely feedback, we will pass on to the team for sure.

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Review from O H (Grandson of Client) published on 16 December 2020 Submitted via Postal Card
Overall Experience

The care provided by your carers was top class, the lovely ladies were friendly, caring, kind, considerate, loving and professional to my wife's grandmother who passed away yesterday, aged 108 1/2. Your wonderful care was over 8 weeks whilst the client moved in with us for palliative care. Your lovely ladies provided more than expected and gave a very high standard of service for your company. Thoroughly satisfied and impressed.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you, we really appreciate the kind words and feedback on our service. It was our pleasure.

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Review from Kenneth G (Client / Service User) published on 14 December 2020 Submitted via Postal Card
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I have found the carers friendly, efficient and helpful. Thank you Caremark.

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Review from P D (Client / Service User) published on 26 November 2020 Submitted via Postal Card
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Happy with my regular care team.

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Review from Sue D (Client / Service User) published on 13 November 2020 Submitted via Website
Overall Experience
My brother and I were anxious to find a good care company to visit our 94 year old mother. We were so lucky to find Caremark and since her care started just after the first lockdown we have been impressed by the level of care she has received. She enjoys the visits and especially a friendly chat too. After falling in her home and hospital admissions we are able to rest easy knowing someone will be visiting twice daily to help with personal hygiene and some housework.

We are grateful for their continued care throughout the recent difficulties.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you for such lovely words and for sharing feedback.

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Review from Christine L (Daughter of Client) published on 12 November 2020 Submitted via Postal Card
Overall Experience
The care given to my mother was exceptional. It was a comfort to know our mother was being cared for in a kind and gentle way.

Many thanks to all your wonderful carers.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Many thanks for your kind words, we appreciate the feedback.

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Review from Jane B (Daughter of Client) published on 12 November 2020 Submitted via Website
Overall Experience

Caremark is a very good company. I am so glad that I found them. The staff in charge are very competent and deal with any problems immediately. If there is a problem with my mum when the carers attend, the carer informs the office who then, in turn, contact me. I never have to worry about how my mum is or whether she has fallen over as I know that they are going to report any problems to me. The carers are very friendly to my mum and take good care of her. The bungalow is always clean and tidy as they help my mum to tidy up and help her with the washing up whilst having a good chat with her. My mum enjoys the carers company. My mum has the same carer in the morning and a different one at night that way she knows who is coming in and she has built a good relationship with them. I would definitely recommend Caremark to anyone else. I have nothing but praise for them.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you for your really kind words. We really appreciate the feedback and we will certainly pass this on to our team.

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Review from Maxine M (Client / Service User) published on 10 November 2020 Submitted via Website
Overall Experience
Caremark is excellent, always provides carers and will never let you down. Has a very good policy of trying to send the same carers which is a great help, I do not have to keep

explaining where everything is.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you for your kind words. We really appreciate it. Having regular staff is great for both the clients and carers.

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Review from Harjit K (Daughter of Client) published on 28 September 2020 Submitted via Website
Overall Experience

Caremark and the carers and support staff were brilliant and helped with my father's care very professionally. Always friendly and very helpful at all times. All his main carers always went above their duties and made all the months go by much quicker than they could have been. We are very grateful to Caremark and all the team for providing such wonderful care in trying times. Thank you very much.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you, we really appreciate the kind words. It was our pleasure to provide support.

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Review from Valerie L (Wife of Client) published on 24 June 2020 Submitted via Postal Card
Overall Experience

They were very caring and wonderful with my husband, who could be awkward at times, put him at ease. Also were very kind to me when I was unwell and upset.

Reply from Raspinder Singh, M D at Caremark Dartford & Gravesham

Thank you for your kind words; we really appreciate the feedback. Wishing you well.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 March 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Caremark Dartford & Gravesham.

Awards / Recognitions (1)

  • Recipient: CaremarkDate: Thursday 31 Mar 2022

Meet the Team (6)

Raspinder Singh Job Title: Director Joined: 2018
Raspinder Singh

Before establishing the Dartford and Gravesham office in 2018, Raspinder worked in financial services, working across a range of analytical roles. Driven by a desire to do something more meaningful and people-focused, he chose to move into the care sector with Caremark. Since then, he has been dedicated to delivering high-quality home care services that truly make a difference in people’s lives.

Gursharan Baryah Job Title: Director Joined: 2021
Gursharan Baryah

After several years working in the insurance industry, Gursh decided to leave the City to pursue a more meaningful career and joined the Caremark team. With extensive experience in Client Relationship Management and a wide range of skills gained from working in a multinational organisation, Gursh is passionate about using her knowledge to make a real difference to people’s lives. She is looking forward to supporting families, building strong relationships, and helping Caremark deliver the highest standards of care in the community.

Abbie Ellis Job Title: Registered Care Manager Joined: 2018
Abbie Ellis

Abbie is the Registered Care Manager at Caremark Dartford & Gravesham and Medway. Since joining in 2018 as a Care Assistant, she has progressed through several roles to lead our operations and compliance. Passionate about delivering the highest standards, Abbie is dedicated to ensuring our customers receive quality care that makes a real difference to their lives.

Catherine Morgan Job Title: Care Coordinator Joined: 2023
Catherine Morgan

Catherine joined the Caremark team with a wealth of experience from both the care industry and the emergency services. She is passionate about supporting people and is dedicated to delivering the highest standard of service. Catherine is known for her warm and approachable nature, always taking the time to listen and communicate clearly. She builds strong, trusting relationships with clients, families, and carers alike, and is a valued advocate for Caremark’s values and commitment to exceptional care.

Stacey Chambers Job Title: Field Care Supervisor Joined: 2024
Stacey Chambers

Stacey joined Caremark in 2024 as a Field Care Supervisor, eager to grow her knowledge in a management role. She has quickly proven herself, showing a natural ability to understand and support customers’ needs while guiding the care team effectively. Friendly and approachable, Stacey helps ensure the highest standard of care is delivered to every client.

Stacey Graham Job Title: Training and Recruitment Coordinator Joined: 2023
Stacey Graham

Stacey began her career in care after leaving school and has worked across a variety of settings before joining Caremark. She is passionate about quality care and making a difference, bringing a friendly and positive approach to everything she does. Stacey manages recruitment across Dartford, Gravesham, and Medway, and also oversees training for new and existing staff. Her approachable and kind personality has quickly made her a valued member of the team.

Frequently Asked Questions about Caremark Dartford & Gravesham

How many Carers does Caremark Dartford & Gravesham employ?

Caremark Dartford & Gravesham employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Dartford & Gravesham to verify any information. View our terms and conditions. Caremark Dartford & Gravesham has an Enhanced Service - more info.