Integrity Care and Support Ltd

5 Westmoreland House, Scrubs Lane, London NW10 6RE
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8.9 7 Reviews
  • Integrity Care and Support Ltd, London
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Care Provided by Integrity Care and Support Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25.75

These prices are only a guideline, please contact Integrity Care and Support Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Integrity Care and Support

Person in Charge

  • Grierson Ramsay (Manager)
Are you the Owner/Manager of Integrity Care and Support Ltd? View your Advertising Options

Integrity Care and Support Ltd Reviews (7)

8.9

Integrity Care and Support Ltd has a Review Score of 8.9 (8.939) out of 10, based on 7 reviews in the last 2 years.
Over all time Integrity Care and Support Ltd has 7 reviews.

Overall Experience
  • 4
  • 1
  • 2
  • 0
  • 0
Date Published
  • 7
  • 0
  • 3
  • 7
  • 0
Reviewer Connection to Integrity Care and Support Ltd
  • 3
  • 2
  • 1
  • 1
Total of 7, showing 1-7
Review from M M (Client) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Integrity Care and Support is a great company. They are helpful and supportive, everyone is friendly and the staff who support me are meeting my needs and they match my preferred communication style.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J M (Father of Client) assisted by family/friend published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The carers are okay they let us know when they are running a bit late which is good in case we have to make other plans.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M R (Client) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I had a good time today, listening to music on the laptop and listening to all my favourite singers. Also I was with one carer in particular, last time I was in the park and I had a £5 meal deal from a fast food restaurant. Also yesterday I went to Equal People with one carer in particular and I coloured
a beautiful butterfly picture at Equal People and I had a good time there. We went back home and we listened to my music.
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  • Treated with Dignity
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Review from Rebecca T (Mother of Client) published on 24 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve been using this agency for over 3 years now. I get 3 sessions a week & I can say that in all that time I’ve never had any concerns regarding my son’s safety or wellbeing. In fact, the changes in my son’s confidence & communication skills have amazed all professionals involved in his care. I truly
believe this is down to the standard of carers provided by this agency. When we first started he could only tolerate one carer & it would take an awful lot for him to deviate from that but very quickly he was able to trust that whoever was sent was going to be as kind & understanding as the last. This allowed him to feel safe & provide support that allowed him to access the community in a very mainstream manner. This has been invaluable to him & to me as a parent. This agency is the first in 20 years that’s allowed me true respite as I don’t need to worry about my son at all while he’s with the support workers. I couldn’t recommend this agency highly enough.
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  • Treated with Dignity
  • Value for Money
Review from G L (Mother of Client) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Integrity Care for many years, and have been very impressed by the support provided for my son. The founder & director has gone to great lengths to manage a complicated and demanding situation. He and his team have done an excellent job pairing suitable support workers my son. The
level of support is terrific and occasionally fantastic.
  • Staff
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  • Treated with Dignity
  • Value for Money
Review from Y B (Mother of Client) published on 5 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son looks forward to going to the gym with the support worker on Wednesdays and going to the office on Thursdays with the support worker. They support him very well with all his needs. The support he gets from Integrity Care is fantastic and it's something he definitely needs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jill C (Daughter of Client) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the service but support workers could use their imagination a little more, do they not plan where to take the clients from day to day?
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.9 (8.939)

Overview of Review Score

The Review Score of 8.9 (8.939) out of 10 for Integrity Care and Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.439 for Integrity Care and Support Ltd is calculated as follows: ( (26 Excellents x 5) + (7 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 41 Ratings = 4.439
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Integrity Care and Support Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Integrity Care and Support Ltd

What Type of Services does Integrity Care and Support Ltd offer?

Integrity Care and Support Ltd offers Home Care.

How many Carers does Integrity Care and Support Ltd employ?

Integrity Care and Support Ltd employs 26 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Integrity Care and Support Ltd to verify any information. View our terms and conditions. Integrity Care and Support Ltd has an Basic Service - more info.