SureCare Newcastle and North Tyneside is a high-quality, family run home care provider, based in Newcastle, delivering person-centred care to all its service users throughout Northumberland, North Tyneside & Newcastle Area. Set with a clear aim, to become a leading care provider in the North East.
Helping those who want to remain independent at home (quality of life) or go out into their local community (activities of daily living), providing care...
Care Provided by SureCare (Newcastle & North Tyneside)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £34.49
- Weekly Live-in Care Fees: from £1,400
Give us a call or email to discuss fees further.
Contact SureCare (Newcastle & North Tyneside) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- SureCare
- Private Owned
Person in charge
- Maxine Rebelo (Registered Manager)
SureCare (Newcastle & North Tyneside) Reviews (64)
SureCare (Newcastle & North Tyneside) has a Review Score of 9.7 (9.717) out of 10, based on 10 reviews in the last 2 years.
Over all time SureCare (Newcastle & North Tyneside) has 64 reviews.
SureCare provide excellent care for my mum. The carers are patient, kind and gentle and always treat my mum with dignity. Carers and management respond quickly and effectively to any changes in care needs. They always answer the phone and are happy to help. SureCare have been wonderfully supportive to the whole family. I highly recommend SureCare.
We are happy with my husbands care from our provider.
Good service, no complaints.
Best so far out of 8 companies.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 July 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SureCare (Newcastle & North Tyneside).
Awards / Recognitions (8)
- Recipient: SureCare (Newcastle & North Tyneside)Date: Friday 29 May 2026
- Recipient: SureCare (Newcastle & North Tyneside)Date: Friday 30 May 2025
- Recipient: SureCare (Newcastle & North Tyneside)Date: Friday 31 May 2024
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Newcastle & North Tyneside) to verify any information. View our terms and conditions. SureCare (Newcastle & North Tyneside) has an Enhanced Service - more info.