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SureCare (Newcastle & North Tyneside)

The Grainger Suite, Dobson House, Regent Centre, Gosforth, Newcastle upon Tyne, Tyne & Wear NE3 3PF
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SureCare (Newcastle & North Tyneside), Newcastle upon Tyne
SureCare (Newcastle & North Tyneside), Newcastle upon Tyne
SureCare (Newcastle & North Tyneside), Newcastle upon Tyne

SureCare Newcastle and North Tyneside is a high-quality, family run home care provider, based in Newcastle, delivering person-centred care to all its service users throughout Northumberland, North Tyneside & Newcastle Area. Set with a clear aim, to become a leading care provider in the North East.

Helping those who want to remain independent at home (quality of life) or go out into their local community (activities of daily living), providing care...  

Care Provided by SureCare (Newcastle & North Tyneside)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £34.49
Weekly Live-in CareFrom £1,400
Fees depend on the service and the length of service you require.

Give us a call or email to discuss fees further.

Contact SureCare (Newcastle & North Tyneside) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Maxine Rebelo (Registered Manager)

SureCare (Newcastle & North Tyneside) Reviews (65)

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9.7

SureCare (Newcastle & North Tyneside) has a Review Score of 9.7 (9.745) out of 10, based on 11 reviews in the last 2 years. Over all time SureCare (Newcastle & North Tyneside) has 65 reviews.

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Showing 65 reviews matching selected criteria
Review from J E (Son of Client) published on 11 April 2019 Submitted via Postal Card
Overall Experience

A lovely caring team of workers at all levels. The carers who see to my father's needs are wonderful. Nothing is too much trouble. The whole service gives our family the confidence that my father's needs are being well met.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from S R (Daughter of Client) published on 2 April 2019 Submitted via Postal Card
Overall Experience

SureCare provide excellent care for my mum. The carers are patient, kind and gentle and always treat my mum with dignity. Carers and management respond quickly and effectively to any changes in care needs. They always answer the phone and are happy to help. SureCare have been wonderfully supportive to the whole family. I highly recommend SureCare.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from Jean A (Wife of Client) published on 6 March 2019 Submitted via Postal Card
Overall Experience

We are happy with my husbands care from our provider.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Dennis R (Client / Service User) published on 30 January 2019 Submitted via Postal Card
Overall Experience

Good service, no complaints.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ken A (Client / Service User) published on 18 December 2018 Submitted via Postal Card
Overall Experience

Best so far out of 8 companies.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

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Awards / Recognitions (8)

Accreditations

There are no accreditations posted yet for SureCare (Newcastle & North Tyneside).

Meet the Team (0)

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