Elevate Care - Milton Keynes

We've used elevate for over 3 years. I've built an amazing relationship with the Company. The carers that work with dad have become like family. Sometimes they're the only people we hear from and they've become as much of a support to myself as they are my dad. My dad's care needs are complex and we wouldn't ever be without elevate. They invest in personalising the care my father needs and any issues I've had in the past, they've worked tiresomely alongside me to resolve them. They've continued to provide holistic care throughout our dementia journey and a major stroke and some carers have gone the extra mile to understand my father in his silence as he is non verbal.

Keep going and be successful

My review of Elevate Care is from June to Current. My overall impression from their first contact with my mom was simply excellent. They have been professional and treated my mom with respect and dignity whilst also showing patience and understanding at each step of the way. I commend them for the good work and the way they communicated with me and providing timely updates. They genuinely care about their client and for all they do, I will be happy to recommend them to anyone seeking their services.

I engaged Elevate Care to provide support for my stepmother so she could continue to live at home. Throughout the period they provided care for her, I found the staff to be very caring, going above the pure contracted care; in one case staying with my step-mother following a fall, long after their contracted time was up, to ensure she was looked after until I was able to get to her. Carers kept me informed on a regular basis of my stepmother’s condition and couldn’t have been more helpful in discussing the appropriate level of care needed.

We have been using Elevate Care for about two years for our stepfather who is in his 90's. We have found them to be very professional, reliable and helpful. They go out of their way to meet his needs and keep us informed if they have any concerns. I would recommend them without reservation.