My Homecare Haringey

Blighty Workspace Tottenham, 266 High Road, London N15 4AJ
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19 Reviews
  • My Homecare Haringey, London
My Homecare Haringey is a privately-run business providing the highest possible care and support for people who cannot fully look after themselves.

They deliver individually tailored support services on one to one basis in Finsbury Park, Harringay, Highgate, Hampstead Heat, Hornsey, Crouch End, Muswell Hill, Palmers Green, Tottenham, Seven Sisters, Wood Green, Bounds Green, Upper Edmonton.

My Homecare Haringey will help the service users to improve their health and gain independence by undertaking personalised care and risk assessments of their needs and what they want the service to help achieve and look for agreed measurable outcomes.

Their service is committed to, and regularly monitors their care continuity and the support is flexible to the needs of the service user.

Care workers are fully trained with all the necessary skills to support the client.
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Care Provided by My Homecare Haringey

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26.50 – £28
  • Weekly Live-in Care Fees: from £1750

Rate will be confirmed after assessment

These prices are only a guideline, please contact My Homecare Haringey to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Paulette Barrett (Registered Manager)

My Homecare Haringey Reviews (19)

Over all time My Homecare Haringey has 19 reviews.

Overall Experience
  • 13
  • 4
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  • 2
Date Published
  • 19
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  • 19
Reviewer Connection to My Homecare Haringey
  • 8
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Total of 19, showing 1-19
Review from S W (Client) published on 6 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every day of the week, for one hour in the morning and one and a half hours in the late afternoon, my carer visits me for personal care and a bit of cleaning (and changing of the sheets of the bed) to prepare my food.
She is extremely dedicated and has a friendly way to deal with me. I enjoy her presence
as much as her work.
Reply from Egle Sakaliene, Managing Director at My Homecare Haringey
Thanks for your kind review. We are pleased you are happy with our services and will keep up the good work.
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Review from M M (Client) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the services I receive from my care provider.
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Review from Helen D (Daughter of Client) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We used My Homecare Haringey to provide extensive daily help for my mother in my home for her final months, and for occasional help the previous year. Carers were cheerful, attentive and paid attention to detail. A high level of personal care was required and carried out respectfully and diligently.
We needed two carers four times a day for several months so inevitably there are days which don’t go to plan but the agency were willing to sort things out. If there were problems with sourcing enough carers or being able to provide for specific times the agency was flexible about negotiating changes in a way that worked for my family. Carers were also supportive and respectful to our complex family during a difficult time. Most importantly my mother was happy with the carers and was well looked after. I strongly recommend this agency.
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Review from Caroline T (Great-Niece of Client) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to My Homecare for helping provide additional care for my Great Uncle. The whole process was far simpler than I expected, especially as our situation was not straightforward. All the carers themselves were pleasant, punctual and helpful. Everyone dealt with us all in a sensitive and dignified
manner. Arranging the care was very efficient, thanks entirely to a member of staff, who couldn't have been kinder or calmer, settling our frazzled nerves when things from the family side did not always go quite to plan. She was a breath of fresh air, nothing was too much trouble and the whole process was straightforward and far less stressful than we had anticipated. The company as a whole also offered us the flexibility that others could not.
I would not hesitate to use My Homecare Haringey again and would recommend them.
Reply from Egle Sakaliene, Registered Manager at My Homecare Haringey
Thank you so much for taking the time to share your experience with us. We are so pleased to hear that you and your family were happy with the service and that all the staff that you met were…read more
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Review from E B (Client) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far the care service I am receiving has been very helpful to me.
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Review from Esmie B (Client) published on 16 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live with Parkinson's disease and before I was admitted to the hospital, I had care from My Homecare. I was having three visits a day. The carers were always on time and they spoke to me very nicely. They were there to help me with my personal care during the morning, lunch and evening visits. Mainly
it was always the same two carers and if there was a problem, the office would always call to let me know. Both the office team and the carers were very good to me.
Reply from Egle Sakaliene, Managing Director at My Homecare Haringey
Dear Esmie,
We appreciate your feedback and it was a pleasure to support you.
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Review from N E (Son of Client) published on 19 August 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Since joining this company we have received very poor service. The staff are rude and the company manager and owner tries to justify the actions of the staff by blaming the family. On Tuesday they sent no carer and expected me to provide personal care whilst having Covid. As a result, my mother was
left in a wet pad for hours as I couldn’t go near her. This was not the first time their carer failed to attend. They show no empathy or understanding. I would not recommend this company to anyone and am concerned about how other vulnerable people are being treated.
Reply from Egle Sakaliene, Registered Manager at My Homecare Haringey
We are sorry that the son of the client was dissatisfied with our services and acknowledge that there were some operational issues with the provision but not to the degree for such a negative review.…read more
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Review from P R (Daughter of Client) published on 10 June 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Service was not good at all, my father asked for toast one morning and he literally got given toast with no butter on it.
My father is 87 and was not being cared for by the last carer he had, the previous were nice but the last one was a joke!
I would love to say more but I can’t, I would say just
make sure your loved ones are able to speak up about the carers and do listen if your loved one is not happy.
Reply from Paulette Barrett, Registered Manager at My Homecare Haringey
It is unfortunate that this relative felt that the service to her father was unsatisfactory. However, the carer that was delivering the service had been with the client for almost a year and had…read more
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Review from S D (Client) published on 14 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all at My Homecare (Haringey) for your support and assistance during my hour of need post-operation care, whilst my next of kin was not available. Your help was very much appreciated.
Reply from Egle Sakaliene, Managing Director at My Homecare Haringey
Dear S D

Thank you very much for your feedback. It was a pleasure for our team to assist you.
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Review from F M (Daughter of Client) published on 11 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have two excellent carers. Thank you so much for doing an outstanding job. You are both brilliant and I can not praise you highly enough.
Reply from Egle Sakaliene, Registered Manager at My Homecare Haringey
Thank you for your kind feedback. It means a lot to us when we get things right.
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Review from S G (Client) published on 10 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with carers.
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Review from Gill N (Sister of Client) published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is delivered very professionally and with concern shown to the individual needs of my brother. The carer is always prompt and can be flexible when required, and she is always cheerful and positive and a lovely person to have around.
Reply from Egle Sakaliene, Registered Manager at My Homecare Haringey
Thank you for your kind feedback. It means a lot to us when we get things right.
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Review from Paul B (Client) published on 19 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the careers are very friendly and make my day better because of how alone I am most days. They are very helpful as well, they ask me how I feel and make sure I am ok and talk to me about what I have been up to the night before, what games I played on my PlayStation and if I watched any movies or
tv series. I would definitely recommend this care agency.
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Review from Frances B (Daughter of Client) published on 8 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Homecare Haringey provided care for my now 91 year old mum, over the past 20 months.
All her carers have completed their duties with competence, sensitivity and good humour and several have brought exceptional diligence and thoughtfulness to their work. I always felt that every effort was made
to treat Mum as a person, not just a client.
Communication with the manager and senior carer has always been excellent and the online portal is a really helpful "window" for the family (although it's a shame we cannot post comments/responses to the carers' notes)
I was always impressed and gratified by the flexible response to Mum's increasing needs, never more so than in the last few weeks prior to moving to residential care.
I would happily recommend My Homecare Haringey to other families.
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Review from J P (Client) published on 1 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management of My Homecare Haringey are very helpful and kind in my time of need. Always ready to help. They are very reliable and I can trust them.
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Review from Paul C (Nephew of Client) published on 16 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The manager and her team have been fantastic throughout a difficult time. It has provided huge peace of mind for all our family knowing that our relative has been cared for so well during her convalescence. Communication was excellent and our relative found all of the team assisting her to be friendly,
caring, gentle and trustworthy. We would not hesitate to recommend the team to any other family with an elderly relative needing short-term or long-term care.
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Review from Angela D (Sister of Client) published on 11 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff and management of My Homecare have been helpful considerate and always ready to listen to any problems that may arise.
They have been especially capable, willing and efficient during these days of the pandemic and always ensure the visits are met successfully.
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Review from Louise L (Daughter of Client) published on 13 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found the agency and the staff exceptionally accommodating and flexible throughout these difficult times. They are totally reliable, very friendly and basically do whatever is asked of them. Every day we give thanks that we found them.
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Review from B A (Daughter of Client) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The My Homecare carers sent to look after my father are very good and some are excellent especially when they sit and talk with him for a while, that is comforting to see.
They are very good at keeping me informed about his well being. Some could do better in notifying me if food is running low so
I can do an online shop. Management is very informative and understanding.
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Egle

Egle

Job Title: Managing Director Joined: 2018

Egle has worked in the care industry for the past 14 years and is the Managing Director for My Homecare (Haringey). She has managed several services and has worked with many different client groups. Egle has been awarded her City & Guilds Diploma Level 5 in Leadership for Health & Social Care and also a master’s degree in Business Management. Egle has a good understanding of the processes that facilitate the delivery of a safe and effective service. Egle is passionate about person-centred delivery and promotes this in all her literature. Egle has a daughter of 22 and enjoys spending time with her and her cat. Egle loves eating out invests a lot of time in the gym, and loves exploring new places and learning different languages.

Paulette

Paulette Barrett

Job Title: Registered Manager Joined: 2022

Paulette Barrett is the Registered Manager for My Homecare (Haringey) With over 30 years of experience in the health and social care industry. Paulette has worked for several different establishments offering a range of services to various client groups to ensure clients’ needs are being met with person-centred care plans. She has achieved her BSC Social Policy/ 1year Psychology and up to date has completed her NVQ 3. Paulette is currently in the process of achieving her Level 5. She has also been awarded an Excellence Award in recognition of providing exceptional care and support. Paulette has one son who works in a similar industry as a manager. Paulette loves singing and enjoying time with family and friends.

Frequently Asked Questions about My Homecare Haringey

What Type of Services does My Homecare Haringey offer?

My Homecare Haringey offers Home Care.

How many Carers does My Homecare Haringey employ?

My Homecare Haringey employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Haringey to verify any information. View our terms and conditions. My Homecare Haringey has an Enhanced Service - more info.