My Homecare Haringey

She is extremely dedicated and has a friendly way to deal with me. I enjoy her presence as much as her work.

I am very happy with the services I receive from my care provider.

We used My Homecare Haringey to provide extensive daily help for my mother in my home for her final months, and for occasional help the previous year. Carers were cheerful, attentive and paid attention to detail. A high level of personal care was required and carried out respectfully and diligently. We needed two carers four times a day for several months so inevitably there are days which don’t go to plan but the agency were willing to sort things out. If there were problems with sourcing enough carers or being able to provide for specific times the agency was flexible about negotiating changes in a way that worked for my family. Carers were also supportive and respectful to our complex family during a difficult time. Most importantly my mother was happy with the carers and was well looked after. I strongly recommend this agency.

I would not hesitate to use My Homecare Haringey again and would recommend them.

So far the care service I am receiving has been very helpful to me.

I live with Parkinson's disease and before I was admitted to the hospital, I had care from My Homecare. I was having three visits a day. The carers were always on time and they spoke to me very nicely. They were there to help me with my personal care during the morning, lunch and evening visits. Mainly it was always the same two carers and if there was a problem, the office would always call to let me know. Both the office team and the carers were very good to me.

Since joining this company we have received very poor service. The staff are rude and the company manager and owner tries to justify the actions of the staff by blaming the family. On Tuesday they sent no carer and expected me to provide personal care whilst having Covid. As a result, my mother was left in a wet pad for hours as I couldn’t go near her. This was not the first time their carer failed to attend. They show no empathy or understanding. I would not recommend this company to anyone and am concerned about how other vulnerable people are being treated.

I would love to say more but I can’t, I would say just make sure your loved ones are able to speak up about the carers and do listen if your loved one is not happy.

Thank you to all at My Homecare (Haringey) for your support and assistance during my hour of need post-operation care, whilst my next of kin was not available. Your help was very much appreciated.

We have two excellent carers. Thank you so much for doing an outstanding job. You are both brilliant and I can not praise you highly enough.

Happy with carers.

Care is delivered very professionally and with concern shown to the individual needs of my brother. The carer is always prompt and can be flexible when required, and she is always cheerful and positive and a lovely person to have around.

All the careers are very friendly and make my day better because of how alone I am most days. They are very helpful as well, they ask me how I feel and make sure I am ok and talk to me about what I have been up to the night before, what games I played on my PlayStation and if I watched any movies or tv series. I would definitely recommend this care agency.

I would happily recommend My Homecare Haringey to other families.

The staff and management of My Homecare Haringey are very helpful and kind in my time of need. Always ready to help. They are very reliable and I can trust them.

The manager and her team have been fantastic throughout a difficult time. It has provided huge peace of mind for all our family knowing that our relative has been cared for so well during her convalescence. Communication was excellent and our relative found all of the team assisting her to be friendly, caring, gentle and trustworthy. We would not hesitate to recommend the team to any other family with an elderly relative needing short-term or long-term care.

They have been especially capable, willing and efficient during these days of the pandemic and always ensure the visits are met successfully.

We have found the agency and the staff exceptionally accommodating and flexible throughout these difficult times. They are totally reliable, very friendly and basically do whatever is asked of them. Every day we give thanks that we found them.

They are very good at keeping me informed about his well being. Some could do better in notifying me if food is running low so I can do an online shop. Management is very informative and understanding.