Crystalline Care

Office 2, 14 Butter Hill, Wallington SM6 7JD
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4 Reviews
  • Crystalline Care, Wallington

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £14

These prices are only a guideline, please contact Crystalline Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Crystalline Business Solutions Ltd

Person in charge

  • Brigitte Hemeni Ghepnkoue (Manager)

Crystalline Care Reviews (4)

Over all time Crystalline Care has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
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0
4
Overall Experience  Overall Experience 5.0 out of 5

Crystalline Care is a brilliant organisation. Before they took over the caring of my father he was not in a good place. He was refusing food, wouldn’t talk, wouldn’t try to mobilise and lost huge amounts of weight. Once Crystalline Care took over there was almost a dramatic change. The manager herself
oversaw my father’s care right down to the last detail. She kept us as a family abreast of all developments, issues and concerns and drew up a very workable care plan to suit all concerned. She has been instrumental in motivating my father to eat to move around and talk. This company ensures that my father is most important and treat him with respect as a friend or family would.

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Care / Support

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Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The family have been extremely impressed with the entire scope of care offered to our mother. From the original meeting at which it was obvious that the Company would provide care specifically tailored to needs, everything was optioned and as it has transpired the staff go above and beyond their duty
in order to ensure the client is very well catered for. There are good levels of internal communication and the family updated as and when required of any untoward factors. I/we have no hesitation in thoroughly recommending Crystalline Business Solutions - and it should be noted we have had other experiences that cannot be compared.
Definitely a 10/10

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Overall Experience  Overall Experience 5.0 out of 5

Very reliable! They are a very good agency and dependable - they were also available at short notice. They keep me well informed if they are going to be late.

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Overall Experience  Overall Experience 4.0 out of 5

The carer we have comes and checks on my mother's cleanliness regime, changes her sheets, gets her washing started and cleans/tidies her apartment. She is reliable - is either there on time or lets us know if she will be a little late - and very caring. We have discussed the care regime and I have
been impressed by the amount of thought she has put into it and her insights into the problems of dealing with my mother. The work she does helps us a lot as it relieves us of some of the burden of care each week.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Nov 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Crystalline Care

What Type of Services does Crystalline Care offer?

Crystalline Care offers Home Care.

How many Carers does Crystalline Care employ?

Crystalline Care employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crystalline Care to verify any information. View our terms and conditions. Crystalline Care has an Basic Service - more info.