Emerald Green Care

I highly recommend!

Emerald Green carers were always courteous, not only to the client, but her visitors and friends. As her next of kin, they always contacted me with any issues or concerns immediately and I could contact them when needed. Nothing was too much bother ever, for the client or relatives. If they were going to be late, they always called to let the client know. The carers were faultless, caring and supportive right to the end of the client's life.

We were thankful to experience the kind care of Emerald Green Care, before my husband was taken to a local hospice. The care was kindly and also preserved his dignity at all times, which was very important to my beloved husband. The carers were punctual and fitted in with general household arrangements. This inspired confidence from my husband. The care was in marked contrast to what we had experienced from another agency, on another occasion.

In the time Emerald Green Care looked after my friend, I always found they kept me informed with any changes in my friend's health. I always felt that all staff looked after my friend and she looked forward to seeing them. I always had good communication with staff and management. They always cared and I have been grateful for their service.

I have found the carers to be well-mannered and always treat me with respect. They make me feel safe and confident. They are willing to do as they are asked and respond with patience to my needs.

The company's administration is also highly recommended.

If two of the carers are still working I would recommend. Manager is very good. Professional in dress code. Mostly, I find if the carers working for the agency are God-fearing all is good.

Excellent service provided to my father since starting. Despite the extensive service needs of my father, the staff are professional and efficient at all times and are receptive to any suggestions for improvement. Excellent communication between office, caregivers and family. Very pleased with the service to date - have exceeded my expectations.

Mum has just started with Emerald. From the very start, Mum's needs were listened to and any concerns she had were addressed. She has always felt she is being listened to and treated with dignity. All the carers are lovely and extremely kind and caring, Mum receives in advance a note to say which carers will be coming the following week.

Emerald Green Care provide an excellent service to enable me to remain in my own home and be as independent as possible. They always treat me with respect and dignity and are willing to assist me in many ways. They are very flexible and adaptable if I need to change my care visits due to an appointment. Nothing is too much trouble for them. I would recommend them to friends or family.

We are extremely pleased with your service.

The care that my husband received from Emerald Green Care was of the highest standard. All of the team demonstrated that they truly cared and there was not a weak link amongst them. They were kind and compassionate and treated him with the utmost professionalism and dignity at all times. I would not hesitate to recommend this company.

I have been with and looked after by Emerald Green Care for two or more months and have been very happy, and also happy with their care provision.

I would be happy to recommend this company to anyone needing care.