Emerald Green Care

Southbridge House, Southbridge Place, Croydon CR0 4HA
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14 Reviews
  • Emerald Green Care, Croydon
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Care Provided by Emerald Green Care

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £21

These prices are only a guideline, please contact Emerald Green Care to find out the exact price for your requirements.

Contact Emerald Green Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Contact Emerald Green Care to get a personalised quote.

Good to Know

Owner

  • Emerald Green Care Ltd
  • Privately Owned

Person in Charge

  • Hannah Matthews (Registered Manager)
Are you the Owner/Manager of Emerald Green Care? View your Advertising Options

Emerald Green Care Reviews (14)

Over all time Emerald Green Care has 14 reviews.

Overall Experience
  • 11
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Date Published
  • 14
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Reviewer Connection to Emerald Green Care
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Total of 14, showing 1-14
Review from C H (Daughter of Client) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing service!
Every single one of them has been kind and compassionate, me and my family can’t thank them enough for their care. They have offered advice and support which has made us feel safe to have our mother in their care.
I highly recommend!
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Review from L A (Next of Kin) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Emerald Green carers were always courteous, not only to the client, but her visitors and friends. As her next of kin, they always contacted me with any issues or concerns immediately and I could contact them when needed. Nothing was too much bother ever, for the client or relatives. If they were going
to be late, they always called to let the client know. The carers were faultless, caring and supportive right to the end of the client's life.
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Review from S W (Wife of Client) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were thankful to experience the kind care of Emerald Green Care, before my husband was taken to a local hospice. The care was kindly and also preserved his dignity at all times, which was very important to my beloved husband. The carers were punctual and fitted in with general household arrangements.
This inspired confidence from my husband. The care was in marked contrast to what we had experienced from another agency, on another occasion.
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Review from A T (Friend of Client) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the time Emerald Green Care looked after my friend, I always found they kept me informed with any changes in my friend's health. I always felt that all staff looked after my friend and she looked forward to seeing them. I always had good communication with staff and management. They always cared
and I have been grateful for their service.
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Review from A M (Husband of Client) assisted by family/friend published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the carers to be well-mannered and always treat me with respect. They make me feel safe and confident. They are willing to do as they are asked and respond with patience to my needs.
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Review from Patricia B (Client) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer is a delightful lady - reliable, efficient, kind, gentle and charming, always willing to do anything for me. We have established an excellent, close relationship and I now have a strong affection for her.
The company's administration is also highly recommended.
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Review from Z H (Client) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
If two of the carers are still working I would recommend. Manager is very good. Professional in dress code. Mostly, I find if the carers working for the agency are God-fearing all is good.
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Review from A P (Daughter of Client) published on 4 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service provided to my father since starting. Despite the extensive service needs of my father, the staff are professional and efficient at all times and are receptive to any suggestions for improvement. Excellent communication between office, caregivers and family. Very pleased with the service
to date - have exceeded my expectations.
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Review from Jackie B (Daughter of Client) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has just started with Emerald. From the very start, Mum's needs were listened to and any concerns she had were addressed. She has always felt she is being listened to and treated with dignity. All the carers are lovely and extremely kind and caring, Mum receives in advance a note to say which carers
will be coming the following week.
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Review from J S (Client) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Emerald Green Care provide an excellent service to enable me to remain in my own home and be as independent as possible. They always treat me with respect and dignity and are willing to assist me in many ways. They are very flexible and adaptable if I need to change my care visits due to an appointment.
Nothing is too much trouble for them. I would recommend them to friends or family.
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Review from S A (Daughter-in-law of Client) published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely pleased with your service.
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Review from Jacqueline G (Wife of Client) published on 21 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my husband received from Emerald Green Care was of the highest standard. All of the team demonstrated that they truly cared and there was not a weak link amongst them. They were kind and compassionate and treated him with the utmost professionalism and dignity at all times. I would not
hesitate to recommend this company.
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Review from J C (Client) published on 30 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been with and looked after by Emerald Green Care for two or more months and have been very happy, and also happy with their care provision.
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Review from R C (Client) published on 30 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I began to receive care from Emerald Green Care in July 2019 since when there has been a remarkable improvement in both my personal care and that of my surroundings particularly in respect of the kitchen - it is neat, clean and tidy.
I also appreciate the highly professional but relaxed reassuring
approach - caring and sensitive to my needs shown by all members who I have met.
The carers have well-organised schedules.
I would be happy to recommend this company to anyone needing care.
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Emerald Green Care

How many Carers does Emerald Green Care employ?

Emerald Green Care employs 13 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Emerald Green Care to verify any information. View our terms and conditions. Emerald Green Care has an Basic Service - more info.