RMH Care Ltd

M S Business Centre, 22, Chapel Lane, Pinner HA5 1AZ
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9.9 157 Reviews
  • RMH Care Ltd, Pinner
RMH Care LTD offers friendly, helpful and premium quality visiting care to help people continue to live happily at home without any concerns. RMH's Home Care is recognised, registered and consistently inspected by the Care Quality Commission (CQC).

This means that the carers you invite into your home are professionally trained and highly qualified to deliver top standard care to their clients. Home care services provided by RMH Care LTD are designed to meet their clients' and their families' requirements with adaptive approaches to keep their clients happy and satisfied.

The quality of care they provide is always improving to better clients' experience in receiving their services. They deliver expert assistance, high quality care with understanding and emotional support to stand by their clients at all times.
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Care Provided by RMH Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: £19 – £20
  • Weekly Live-in Care Fees: £1100 – £1199.99

All depend of the needs of customer after assessment.

These prices are only a guideline, please contact RMH Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • RMH Care Ltd

Person in Charge

  • Jeannine Gbahy (Register Manager)

RMH Care Ltd Reviews (157)

9.9

RMH Care Ltd has a Review Score of 9.9 (9.853) out of 10, based on 73 reviews in the last 2 years.
Over all time RMH Care Ltd has 157 reviews.

Overall Experience
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Date Published
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Reviewer Connection to RMH Care Ltd
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Total of 157, showing 1-20
Review from F K (Client) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good service. A very kind and helpful lady. She is always smiling and does my cleaning very willingly. She helps me with my lunch and is always smiling. I think of her as my daughter. Thank you very much. I am very happy with her. She does everything. She is a beautiful angel and we need more people
like her.
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Review from K G (Daughter-in-law of Client) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mostly timely. Very caring and do the work well. Accommodating where possible. Take on feedback from us and adapt. Tasks they can do are restricted because of mobility. Guess we have to adjust to some things also.
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Review from Permijit S (Client) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer very thorough and professional. She checks my medication asks if I have eaten, if not insists on making something. she is delightful to have as a carer and involves me in conversation.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Thank you for taking your time to give us feedback. Much appreciate.
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Review from R T (Client) assisted by family/friend published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers give me a good service. However I would like them to speak English at all times.this would me me feel more included whilst in their care.
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Review from John C (Husband of Client) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has only been using the service for a few days, and the experience so far has been excellent. This is down to the personal work of the carers Guri and Jenny. If these ladies are representative of all staff, then I am sure clients will be very satisfied. Not enough experience to assess Management
and value for money.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Thank you for your feedback Mr JC much appreciate.
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Review from C E (Client) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our carer is a very friendly and likeable man. He is also a very reliable guy. Very pleased so far.
Reply from RMH Care Ltd Gbahy, Registered Manager at RMH Care Ltd
Thank you Mr F much appreciate your time and your feedback.
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Review from Joanne M (Daughter of Client) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
To date the care team have delivered a service which is friendly, professional, reliable, and compassionate. Every visit leaves my father comfortable and cared for. The carers have been attentive, patient, and kind and they have built a warm, trusting bond allowing personalised care and open communication.


Consistency has been key - having the same carer each visit has made all the difference. Delivered with empathy and understanding this care has truly stood out.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Thank you for taking the time to write a review for us. Much appreciate.
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Review from Wendy B (Daughter of Client) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our experience as a family feels that the care our mother has been having from the carer has been excellent in all areas. She has been very efficient and very kind.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Thank you for your kind words, I really appreciate your kind feed back .We will continued to do our best as always.
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Review from D L (Son of Client) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service offered has been fantastic under the circumstances. The staff are friendly, professional, kind and understanding. They are punctual and have helped my mother in dealing with all her problems. Nothing is too much for them.
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Review from Hilary S (Daughter of Client) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided to my father was exceptional. The manager clearly prioritised high-quality care, and the carers were consistently kind, tolerant, and thoughtful in their approach. They used initiative when my father was reluctant to do things he needed to, and when my husband became ill, they stepped
up even further to ensure everything was covered. Communication with me was excellent-they kept me informed, asked for help when needed, but were never a nuisance. All of my father's needs were met, and they even managed his post carefully and securely. The estate manager and neighbouring residents also noted how timely and approachable the carers were. We felt genuinely supported throughout, and I'm deeply grateful for the respectful and attentive care my father received.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Thank you very much for your review. Much appreciate.
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Review from Ysobel E (Daughter of Client) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers have been wonderful to my mum. They are so kind and gentle with her and keep me informed every day and let me know straight away whenever there is a problem. I would have no hesitation recommending them to take care of you or your loved ones.
Reply from RMH Care Ltd Gbahy, Register Manager at RMH Care Ltd
Dear Ysobel,Thank you for your kind review. We are please to know that we put smile in people face. Many Thanks.
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Review from John D (Husband of Client) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is very caring, understanding, patient, very good communication. Very good with my wife.
Reply from RMH Care Ltd Gbahy, Register Manager at RMH Care Ltd
Dear John, Thank you for your feedback. It was nice working with you. Take Care.
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Review from Evelyn D (Client) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My carer is a very kind and considerate person. She is a joy to arrive each morning with her lovely smile and personality. I would love for her to be my permanent carer as she cares for me so well and her massages are amazing. She arrives at 9am each morning and that time suits me best and which I do
not want to change.
Reply from RMH Care Ltd Gbahy, Register Manager at RMH Care Ltd
Thank you for your feedback . This means a lot to us.
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Review from Kathryn R (Daughter-in-law of Client) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff have been very friendly and easy to chat to regarding any concerns with my Father in law.
The carers have been wonderful in assisting us as to the care required having carried out instructions to the full.
We have been delighted with all levels of communication and care during this
time and very much recommend their services to any one looking for a carer.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Many Thanks to you. We much appreciate your honesty feedback.
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Review from A S (Son of Client) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I buried my father last week. He died peacefully in his sleep with dignity in the comfort of his own home. RMH Care Ltd were a big part of that. We couldn't have given my father the quality of life that he had towards the end without them. Always on time, the same familiar faces, always willing to
do whatever was needed to put my father's comfort first. Always there for mum and I. It's not easy to lose someone but I take solace in the fact that we did everything we could to ease his passing. Thank you. I won't forget what you did for him.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
thank you very much. After your preoccupation, you still find time to feedback to us. Much appreciate.
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Review from Khalid M (Client) assisted by family/friend published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are happy with the service they provide. They ensure the patient is comfortable and handle the patient with care. They are doing an excellent job.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Hi KM thank you very much for taking your time to write a review for us.
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Review from Dariusz B (Partner of Client) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic service, always on time and friendly. They help us a lot.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Thank you for your kind words, this mean a lot to us knowing that we put smile on someone face by our quality work. Much appreciated.
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Review from Shilpa A (Daughter-in-law of Client) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased to inform you that the carers of your team are very good, understanding of the client's needs, looking after client very well by communicating to her and also by providing all information which benefits us to know how she is progressing health wise and if we need extra support by
challenging times they always willing to help. Excellent service.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Thank you for your feedback. We really appreciate your time you taking to write this review means allots to us. Many Thanks
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Review from Gary W (Nephew of Client) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was very reluctant + defensive of having carers. They have adjusted to his ways + needs and he is settled with the set up now, which is a massive achievement. I'm grateful for what they do + the communication. My uncle is also grateful.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Thank you for your review. we will continued to do what is best for our client.
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Review from M H (Daughter of Client) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't express enough how grateful my family and Leve for the exceptional love and support that has been provided for my dad from the very first day his carer has gone above and beyond in ensuring his comfort, safety and well-being. His kindness, patience and professionalism have made a world of difference
in our lives. Not only is he attentive and caring, but he brings a warm and reassuring presence that helps my dad feel more at ease in his daily routine. Thank you for everything, the kindness and dedication mean the world to us as a family.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd
Thank you for your kind words. We much appreciate your feedback and promised to continued to offer our best to all our clients.
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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for RMH Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 73 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 73 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.853 for RMH Care Ltd is calculated as follows: ( (351 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 407 Ratings = 4.853
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for RMH Care Ltd is based on 73 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

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Jeannine Gbahy

Job Title: Registered Manager Joined: 2012

The Registered Manager has got a lot of knowledge about Domiciliary Care, and Residential Shelter and overall she has got 21 years of experience in care work and management.

Frequently Asked Questions about RMH Care Ltd

What Type of Services does RMH Care Ltd offer?

RMH Care Ltd offers Home Care.

How many Carers does RMH Care Ltd employ?

RMH Care Ltd employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact RMH Care Ltd to verify any information. View our terms and conditions. RMH Care Ltd has an Enhanced Service - more info.