RMH Care Ltd

M S Business Centre, 22, Chapel Lane, Pinner HA5 1AZ
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9.9 164 Reviews
  • RMH Care Ltd, Pinner
RMH Care LTD offers friendly, helpful and premium quality visiting care to help people continue to live happily at home without any concerns. RMH's Home Care is recognised, registered and consistently inspected by the Care Quality Commission (CQC).

This means that the carers you invite into your home are professionally trained and highly qualified to deliver top standard care to their clients. Home care services provided by RMH Care LTD are designed to meet their clients' and their families' requirements with adaptive approaches to keep their clients happy and satisfied.

The quality of care they provide is always improving to better clients' experience in receiving their services. They deliver expert assistance, high quality care with understanding and emotional support to stand by their clients at all times.
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Care Provided by RMH Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: £19 – £20
  • Weekly Live-in Care Fees: £1100 – £1199.99

All depend of the needs of customer after assessment.

These prices are only a guideline, please contact RMH Care Ltd to find out the exact price for your requirements.

Contact RMH Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact RMH Care Ltd to get a personalised quote.

Good to Know

Owner

  • RMH Care Ltd
  • Privately Owned

Person in Charge

  • Jeannine Gbahy (Register Manager)

RMH Care Ltd Reviews (164)

9.9

RMH Care Ltd has a Review Score of 9.9 (9.866) out of 10, based on 80 reviews in the last 2 years.
Over all time RMH Care Ltd has 164 reviews.

Overall Experience
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Date Published
  • 164
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  • 80
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Reviewer Connection to RMH Care Ltd
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Total of 164, showing 41-60
Review from M W (Client) assisted by family/friend published on 10 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All my cares are very good and did everything I needed.
They treated me very gently and are very kind and professional.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for your review, very kind of you.
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Review from Jipesh L (Son of Client) published on 28 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very happy with the service. The carers have been very professional, polite and attentive. They are always on time and would always ask if there was anything that my father (service user) needed help with.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdI want to take this opportunity to thank you for having us. I am glad to hear that you were happy.
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Review from Thomas B (Client) assisted by family/friend published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with this service. They are always on time, never late! I am very happy with the boys.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdHello thank you for taking your time to write a review for us.
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Review from J B (Wife of Client) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional man and lady. Always arrived on time. Dressed for their profession they represented.
Caring for my husband and treated him with kindness and respect.
Would recommend them. No job was too much. Would just arrive and get on with the job.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for your kind feedback, really appreciate it.
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Review from C S (Daughter of Client) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely lady. Very caring nature. Treats my Mum respectfully and is very patient.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for your feedback. We are happy to know that someone appreciates us. Once again thank you.
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Review from S K (Daughter of Client) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short time a particular carer has been caring for my Dad I have found her to be a friendly, empathetic person. She has a very pleasant nature and managed my Dad's needs very well.
Should we need to resume care at a later date I would be happy for her to return.
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Review from B C (Daughter-in-law of Client) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carer has been regular, on time, and attentive. She is always patient and willing to follow my Mother-in-laws wishes.
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Review from M B (Client) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer arrived at the expected time both morning and evening. She provided assistance as required and was only too willing to do all that I asked.
She accompanied me walking up the road to improve my mobility. After completing tasks she would ask if anything else needed doing. She was a very kind
young lady.
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Review from R J (Wife of Client) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service has been provided to us for ten days now (since 10/10/24). They are always punctual, caring, and polite They perform their duties well and always ask questions about his well-being and how they can help. Overall we are very satisfied.
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Review from L J (Daughter of Client) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our experience, we would recommend RMH. The carers from RMH Care are very kind. They are very knowledgeable and helpful in everything they do. The best descriptive words are their gentleness, friendly nature, and slow and careful handling. Dad is 95 and is 6 ft and 14 stone, so it's not easy. The
carers and the manager are very approachable, adaptable, and consistent. They have built up a good friendship with Dad, with conversations that he can respond to. Dad is very happy to see them every time.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for your kind words, we appreciate working with your dad and we will continue to give our utmost best to care for your dad.
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Review from B E (Son of Client) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind and courteous, always on time. They inform the family of their observations of Mum. Overall excellent service.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for taking the time to give us a review. Much appreciate.
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Review from Brenda W (Wife of Client) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A particular member of staff has been caring for my husband for a few weeks now and we are very satisfied so far. She is very co-operative and caring.
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Review from Karen H (Daughter of Client) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very impressed with the high level of service my mother has received. The staff have been polite, helpful, informative, friendly and attentive. We would like to thank you all for making our mums' last moments here so comfortable.
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Review from David M (Husband of Client) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has terminal cancer and has completely lost mobility. She has become very frail. Two carers from RMH have come to our home, three times per day for a week and provided excellent care for her. They have given her daily washes, made the bed and seen to her needs, making her very comfortable. They
always arrived punctually at the agreed time and their service was very much appreciated by both of us.
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Review from Bryan T (Husband of Client) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Two very lovely girls, very helpful and polite. Very good at their job. A pleasure to have them to help me look after my wife.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdHi Brian, thank you for taking the time to write this review for us.
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Review from Andrew C (Son of Client) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was visited by a friendly, professional team of two people who discussed my father's medical situation and needs. The care was arranged to start when we needed it. The carer is attentive and kind to my father, works well and also pays attention to the small details which make a difference. She arrives
on time and is liked by my father. The administrative side has also been good to deal with.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdDear Andrew thank you for taking your time to feedback. We will continue to give our all to our customers.
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Review from Clive D (Son of Client) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has had the same carer for approximately 12 months. She is so kind, attentive and caring. She always arrives on time with a big smile on her face. Both me and my dad think of her as one of the family. She is an absolute asset to both herself and this company. And this company has always been
very supportive and accommodating with my dad's care. The office team are friendly and helpful and we have never been let down. Ten out of ten all round.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdDear Clive, thank you for your honesty feedback. Really appreciate.
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Review from Michelle K (Daughter of Client) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have been wonderful. They are kind, considerate and very caring. Nothing is too much trouble. They are very gentle, they don't make my Mum feel rushed and they always have a nice smile. They encourage and remind my mother to take her medication. They are always on time. It's more than a service,
it's fantastic care!
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Review from F C (Client) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with my carer and the support that I get. She is lovely and very attentive.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for sharing your feedback/view with us. We will continue to support you according to your needs. Many Thanks.
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Review from Robert T (Client) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Jobs that require bending and kneeling have been carried out for me. There has been excellent rapport in conversation. The carers are more than just doing their jobs. They care for their clients (service users). There is heartfelt conversation and sharing of family heritage. Jobs are carried out with
efficiency and accuracy. There have been occasions of call timings being late due to unforeseen circumstances in traffic. Routines have been established superbly. Satisfaction, excellence, confidence, hope in the impact delivered by this amazing service.
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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for RMH Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 80 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 80 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for RMH Care Ltd is calculated as follows: ( (392 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 448 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for RMH Care Ltd is based on 80 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

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Jeannine Gbahy

Job Title: Registered Manager Joined: 2012

The Registered Manager has got a lot of knowledge about Domiciliary Care, and Residential Shelter and overall she has got 21 years of experience in care work and management.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact RMH Care Ltd to verify any information. View our terms and conditions. RMH Care Ltd has an Enhanced Service - more info.