RMH Care Ltd

M S Business Centre, 22, Chapel Lane, Pinner HA5 1AZ
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9.9 164 Reviews
  • RMH Care Ltd, Pinner
RMH Care LTD offers friendly, helpful and premium quality visiting care to help people continue to live happily at home without any concerns. RMH's Home Care is recognised, registered and consistently inspected by the Care Quality Commission (CQC).

This means that the carers you invite into your home are professionally trained and highly qualified to deliver top standard care to their clients. Home care services provided by RMH Care LTD are designed to meet their clients' and their families' requirements with adaptive approaches to keep their clients happy and satisfied.

The quality of care they provide is always improving to better clients' experience in receiving their services. They deliver expert assistance, high quality care with understanding and emotional support to stand by their clients at all times.
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Care Provided by RMH Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: £19 – £20
  • Weekly Live-in Care Fees: £1100 – £1199.99

All depend of the needs of customer after assessment.

These prices are only a guideline, please contact RMH Care Ltd to find out the exact price for your requirements.

Contact RMH Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact RMH Care Ltd to get a personalised quote.

Good to Know

Owner

  • RMH Care Ltd
  • Privately Owned

Person in Charge

  • Jeannine Gbahy (Register Manager)

RMH Care Ltd Reviews (164)

9.9

RMH Care Ltd has a Review Score of 9.9 (9.866) out of 10, based on 80 reviews in the last 2 years.
Over all time RMH Care Ltd has 164 reviews.

Overall Experience
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Date Published
  • 164
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  • 80
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Reviewer Connection to RMH Care Ltd
  • 43
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Total of 164, showing 61-80
Review from Maria P (Daughter of Client) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has very recently started using home help with this service. He is very happy with the help so far. The member of staff arrives on time and is courteous to all family they meet. Their care and patience is very much appreciated. They also treat my father with respect. Management is professional
and understands the needs required of the client.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdDear Maria, thank you for your feedback. This means a lot to us. Much appreciated.
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Review from B P (Husband of Client) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service and care provided by RMH and staff was excellent, could have not been better. Thank you very much. But I would really like to thank the two young ladies who come around to our home four times a day to care for my wife. I think they do a wonderful and caring job.
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Review from Donna G (Niece of Client) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All day and night carers are very good. Two in particular are really good, very helpful and care a lot for my aunt and family.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdDear Donna, thanks for taking the time to give us feedback. We really appreciate we continued to give our best to our service users as always.
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Review from M M (Wife of Client) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very grateful for the care received. Carers are efficient, hardworking and prompt, always arriving with a smile to cheer us up. They are always arriving with a smile to cheer us up. They are always careful to ask what care is required and they tidy up appropriately afterwards. The client copes best
when carers communicate slowly with him and in English between themselves.
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Review from Ankita P (Daughter of Client) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with this company's services has been exceptionally good. The carers are friendly and very helpful, arrive on time. They have been wonderful with my mom. My mom had a cervical collar, they provided excellent care. Carers are very good at their jobs. Now my mom's collar was removed, she
was completely fine and I was so grateful to all carers.
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Review from D K (Son of Client) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A member of RMH Care staff has been visiting as my father's carer since he was discharged from hospital at the start of March. The service has been excellent and my father has been well looked after and treated with dignity.
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Review from V R (Wife of Client) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care for my husband was arranged through the hospice. I have had two carers covering some nights and a few daytime hours. Both have been helpful and polite. As cre is always individual, they are willing to learn, adapt and be flexible to meet our needs. So far I am happy with the agency and the
carers.
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Review from D T (Son of Client) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, kind, and caring staff to my Mother. Very attentive and gentle. They have been fantastic.
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Review from E B (Daughter of Client) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has only been a few days, and my Mother has found them caring and willing to adapt to her personal needs. Have made a difficult situation for Mum better with their care. Also altered me to some medications the GP needs to provide. Thank you.
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Review from Gladys S (Wife of Client) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are reliable, very good at their jobs and very caring. Could recommend them to other people.
Reply from RMH Care Ltd Gbahy, Registered Manager at RMH Care LtdThank you for your feedback. We really appreciate your time taking to write this review.
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Review from G B (Son of Client) published on 5 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
They were very good with mum and very polite. They were on time, very good with mum, they talk to mum to see if she is comfortable they are very good.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for your feedback. This means a lot. The client is our priority. We will continue to do our best to make your loved one happy and safe.
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Review from W B (Husband of Client) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Considering both girls are using public transport they have been consistently on time. They have always been polite and caring and tell me of any details of their service that they think I should know. It is also nice that of the pair that come at least one of the pair has always been here, so I don't
have to tell anyone where things are. In conclusion would like to thank you for the service provided which is hard work and dedication by the girls provided.
Reply from RMH CARE LTD Gbahy, Registered Manager at RMH Care LtdThank you for your feedback and thank you for having us in your home. We will continue to make sure that we support your loved one as required.
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Review from R R (Client) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service is excellent. Carers always on time. Carers are always very helpful. Very satisfied with the service provided.
Reply from RMH Care Ltd Gbahy, Register Manager at RMH Care LtdThank you so much for letting us know what you think about our service delivered. We are very happy to continue to look after you, providing care according to your needs.
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Review from Susan L (Daughter of Client) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
RMH provided carers for my 91-year-old mother who came home for palliative care. They were extremely professional in all respects. My mum had a very complex wound and stoma to manage in conjunction with the district nurse, and they were able to take this on after only one training session with the stoma
nurse, who was extremely impressed with their skill level. They were punctual at all times, but also flexible to allow coordination with district nurses. They adapted to my mum’s changing clinical needs and were polite and courteous to the family. They treated my mum with the utmost dignity and respect. Her care has been truly outstanding, and I don’t hesitate to recommend them.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you very much for your feedback on the care received by your mother. We are happy to serve the community in the best and professional way possible.
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Review from P W (Son of Client) published on 13 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with our carer. She is both efficient and professional as well as being charming and kind.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for your feedback. This means a lot to us. We really appreciate the time that you took to write this review. We will continued to make an effort to provide the best care as always to our clients.
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Review from A W (Daughter-in-law of Client) published on 12 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am the carer for my mother-in-law and I have witnessed the professionalism, punctuality, dedication of the new carer you have sent us. The client is 91 years old and wishes to keep her please.
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Review from T C (Mother of Client) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very hardworking, polite, caring and experienced carers. I am very impressed and grateful for the care given to my child.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you my dear. I really appreciate you taking the time to give us feedback. We will continue to do our best to make our clients and family happy.
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Review from D M (Client) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the carers.
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Review from Mahendra B (Son of Client) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find the overall service received exceptionally good. My mother, who is 82 years old, is very pleased with the polite attitudes and the care given by both carers. They arrive on time and assist with my mother's care in a professional manner and cheer her up if she feels down, which puts her at ease.
My mother is happy. Also, she asks for them by name, so is used to them and the way she is helped to shower, feeding, dressing etc. The manager pushes me to inquire if I have any issues to check all is okay and is always polite. Thanks.
Reply from RMH Care Ltd Gbahy, Registered Manager at RMH Care LtdThank you for your honest reveiw. I really appreciate your time. I promised that we will.
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Review from M M (Daughter of Client) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad's carers are very professional and caring and always ensure his needs are met. When they are looking after my dad, I am always confident he is being well looked after and that his medical and healthcare needs are being met, which takes a lot of worry away. My dad is happy when his two designated
ladies are with him, and he thinks highly of both of them. Thank you for all the help you give him. It is really appreciated.
Reply from RMH Care Ltd Gbahy, Registered Manager at RMH Care LtdHappy New Year, and thank you for your feedback.
We really appreciate your time to write this review.
We will continue to make all our customers happy.
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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for RMH Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 80 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 80 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for RMH Care Ltd is calculated as follows: ( (392 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 448 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for RMH Care Ltd is based on 80 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

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Jeannine Gbahy

Job Title: Registered Manager Joined: 2012

The Registered Manager has got a lot of knowledge about Domiciliary Care, and Residential Shelter and overall she has got 21 years of experience in care work and management.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact RMH Care Ltd to verify any information. View our terms and conditions. RMH Care Ltd has an Enhanced Service - more info.