RMH Care Ltd

My mother came out of a hospice and it was arranged that RMH Care would provide carers for my mother at home. I cannot emphasise how professional and caring this company is. They are always in communication with us, if one of the carers is going on holiday another carer is trained alongside the other one so it is consistent care. The carers themselves are very attentive and professional, they make my mother feel very comfortable, they report any issues to the family so it is a relief to know that she is being well looked after. I would highly recommend this company.

Carers are friendly and very helpful. They’ve been amazing with my mother. They arrive on time and make sure my mother is fed and cleaned and that she feels as comfortable as she can be. The management team is also very good.

We can recommend RMH Care Ltd to our family and friends.

My father has been bed-bound for three years and has a Storma bag that needs changing at least three times a day. He has suffered a number of heart attacks and strokes and numerous other complications and ailments. The care team are caring and dedicated and very good at their job. I was very grateful as I am the only person who lives in the house with my father, and I do shift work at the moment. My father, who is in his 80s and whose condition has worsened considerably, has been placed in a care home by the NHS, which I am very thankful for as he needs constant 24/7 care.

Your carers are very good especially three carers in particular.

I can fully trust the carer looking after my husband while I have some respite. He is professional, caring and treats my husband with respect and dignity in the last days of his life. His timekeeping is good, he has followed instructions, he is reliable and friendly but not overhearing and has a calming effect which is so important. I would recommend this provider.

I am very satisfied with my carer, she is always on time very kind and considerate with my needs. I need help with showering and I feel so relaxed with her. She treats me with dignity, I can't fault her at all.

It is such a pleasure to write a review for RMH Care, who have dramatically improved our wellbeing through their team of wonderful, kind and thoughtful carers. RMH are fantastic and have been our answer in a time of need. The management are very understanding and supportive and our carers, that we see every day, feel like family. Our daily carers are positive, loving and friendly and they are now such a part of us. They are also administering medication. We also sit together and stimulate my husband by playing word games. In general, this group has changed our lives and we are very proud and thankful to be part of their care package.

Good care.

I’d like to submit a review concerning my carer, who I’ve had now for all of June. It’s difficult to give up some independence, but at this time the help and assistance is very much needed and appreciated. My carer has been absolutely brilliant; she is thorough, careful and so kind. She is so helpful, nothing is a problem and she goes over and above. She is communicative, but not overbearing, and just so kind. Thanks ever so much!

Always come on time.

Very satisfied with the care and punctuality of the two providers (ladies).

First, they start with experienced staff for one week, then next week, staff with no experience turn up and don't know what is their job description. I myself have to do their job for them. One day only one staff the manager send out, could not believe a manager with so much experience could do that. We speak English in our home, and staff speak different languages around my husband, one asks me if don't understand English. That's very rude. The staff are very friendly and helpful but some of them need proper training.

So far, not had any issues with any of the carers from RMH. I have no hesitation in recommending them for fulfilling the needs of clients at what can be very difficult and sensitive times. Thank you!

On behalf of all my family, we thank you for all you have done to support us.

The staff have been courteous and cooperative and always smiling and dealing with requests.

When I have had to contact the manager, she has always been helpful, courteous and effective.

RMH Care looked after my mother two years ago when she was receiving end of life care and now care for my 96 year old father with a live in service. The kind and friendly staff carry out all the needs for him to a high standard. When the care began for my father, the manager listened to my requests for a quiet carer and this was provided. My father and I are very pleased with RMH Care and would highly recommend them.

The supervisor tries her best to accommodate our requests.

My carer is a very nice and caring girl and I am happy with the care she gives me. She is always on time. Thank you!