RMH Care Ltd

M S Business Centre, 22, Chapel Lane, Pinner HA5 1AZ
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9.9 164 Reviews
  • RMH Care Ltd, Pinner
RMH Care LTD offers friendly, helpful and premium quality visiting care to help people continue to live happily at home without any concerns. RMH's Home Care is recognised, registered and consistently inspected by the Care Quality Commission (CQC).

This means that the carers you invite into your home are professionally trained and highly qualified to deliver top standard care to their clients. Home care services provided by RMH Care LTD are designed to meet their clients' and their families' requirements with adaptive approaches to keep their clients happy and satisfied.

The quality of care they provide is always improving to better clients' experience in receiving their services. They deliver expert assistance, high quality care with understanding and emotional support to stand by their clients at all times.
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Care Provided by RMH Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: £19 – £20
  • Weekly Live-in Care Fees: £1100 – £1199.99

All depend of the needs of customer after assessment.

These prices are only a guideline, please contact RMH Care Ltd to find out the exact price for your requirements.

Contact RMH Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact RMH Care Ltd to get a personalised quote.

Good to Know

Owner

  • RMH Care Ltd
  • Privately Owned

Person in Charge

  • Jeannine Gbahy (Register Manager)

RMH Care Ltd Reviews (164)

9.9

RMH Care Ltd has a Review Score of 9.9 (9.866) out of 10, based on 80 reviews in the last 2 years.
Over all time RMH Care Ltd has 164 reviews.

Overall Experience
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Date Published
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Reviewer Connection to RMH Care Ltd
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Total of 164, showing 101-120
Review from S S (Daughter of Client) published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer from RMH Care Ltd always arrives on time and calls me if, for any reason, she is held up. She completes the required tasks and treats my father with respect. She is very flexible if tasks change either permanently or temporarily and communication with her is always good.
When I have had to
contact the manager, she has always been helpful, courteous and effective.
Reply from RMH Care Ltd Gbahy, Registered Manager at RMH Care LtdThank you for everything, was a pleasure working with you. I really appreciate your feedback. Hope to see you again soon.
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Review from L D (Daughter of Client) published on 4 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
RMH Care looked after my mother two years ago when she was receiving end of life care and now care for my 96 year old father with a live in service. The kind and friendly staff carry out all the needs for him to a high standard. When the care began for my father, the manager listened to my requests
for a quiet carer and this was provided. My father and I are very pleased with RMH Care and would highly recommend them.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for your comment. We really appreciate your feedback. We will continue to do our best for your loved one.
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Review from Rema A (Wife of Client) published on 4 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The boys are punctual.
They follow instructions and show care towards my husband.
They are able to use the hoist.
The carers are clean and are aware of maintaining hygiene.
The supervisor tries her best to accommodate our requests.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdDear A N, I would like to thank you for your review and kind words in your review, will let the boys know. Many thanks.
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Review from M N (Client) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My carer is a very nice and caring girl and I am happy with the care she gives me. She is always on time. Thank you!
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Review from Erick K (Client) published on 1 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the home care staff to be very supportive at a difficult time for me. I have received home visits from two carers and both provided the support that made my post-hospital recovery at home much easier. Both have demonstrated expertise in dealing with a non-mobile client. They approached
their work with confidence, although on one occasion there was a misunderstanding due to language difficulties - although it was nothing vital and soon resolved. I found both carers to be friendly, efficient and competent.
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Review from James M (Son of Client) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother suffered a stroke at the beginning of January which has left us all in shock and under considerable stress trying to attend to all her daily needs, keep everything running as normally as possible with her home and maintain a stable, loving environment in which she has the best hope of some
form of recovery. As the only one in the family able to provide 24 hour care, I have found the daily visits from your team of considerable help and comfort. Mum has been able to communicate how much she likes the carer who attends each day to help her, who has been gentle, patient and professional throughout her visits to date. To have her treated with dignity and compassion was my greatest wish, and I am very grateful that that has been the case. My calls to your service have been responded to promptly and professionally, which again has helped to take some of the horrible anxiety out of the situation. Thank you.
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Review from Elaine D (Wife of Client) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers have been excellent, especially one in particular, who is very caring and gentle with my husband. I cannot fault him.
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Review from P J (Daughter of Client) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home care staff are very knowledgeable and efficient. They come regularly three times a day and look after an extremely ill patient with total sympathy and patience. They do everything required of them and more. I am more than satisfied with the level of care provided.
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Review from Carrie F (Client) published on 27 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with the palliative care RMH has provided for our 86-year-old mum - they treat her with care and gentleness, which is the most important thing to us as a family - they are reliable and punctual and have been a great support to us as a family - the manager has been very supportive
with helping us - thank you.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdDear Carrie, thanks for your recent review. That is very kind of you, expressing your view and experience in our services. We really appreciate your time. Many thanks and merry Christmas to you and family.
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Review from J W (Wife of Client) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The day after my husband came out of hospital two kind ladies introduced themselves to me. The first visit was the morning one. Both were kind and gentle and had good advice for me. They would do anything necessary for my husband. A young man came in the evening. He was excellent too.
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Review from Grace H (Client) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has been great with one carer, in particular, she truly is amazing.
Reply from RMH CARE LTD Gbahy, Registered Manager at RMH Care LtdThank you for your kind feedback. We really appreciate it.
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Review from J R (Daughter of Client) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This review is mainly for the two regular carers who have carried out most of the care. They are both excellent with very good temperament and patience. My father is not the easiest to deal with but they manage him very well. They are punctual and organised. They work well as a team. The care is given
three times a day, 10am, 2pm and 5pm. They bed bath him, change his pads, change the bedsheets and give him his medication. They are both an asset to your team and to their respective families. The other carers who have come have also been good.
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Review from Krishanthy A (Daughter of Client) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy with the service.
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Review from T D (Daughter of Client) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has had very good reliable care. The manager and carers understand my father's needs and treat him with respect and empathy. The manager is particular about making sure all rules are followed. The carers are good communicators.
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Review from T B (Daughter of Client) published on 8 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has received care from the agency since leaving the hospital and we are really pleased with the care provided by the young carer. She is so lovely and treats my mother with respect and dignity. We requested for a carer who spoke Gujarati or Hindi and they were able to accommodate, which has
been a godsend for her. We are very pleased with the service RMH is providing. Thank you.
Reply from RMH Care Ltd Gbahy, Registered Manager at RMH Care LtdThank you T B we really appreciate your feedback. This means alot to us. We will continue to do our best for your mother.
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Review from Lesley S (Wife of Client) published on 5 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Two carers came four times a day to keep my husband clean and comfortable, in the last weeks of his life. He could do nothing for himself and they looked after him with such kindness and gentleness. I can only say, thank you, from the bottom of my heart.
Reply from J Gbahy, Registered Manager at RMH Care LtdDear Lesley, thank you for your feedback. Was nice working with you and we wish you all the best.
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Review from I D (Son of Client) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
RMH Care were proposed as the care provider for my elderly father when he came out of hospital for end-of-life care. RMH care were very proactive in taking dad on as a client, contacting me and visiting dad's home to assess the situation. The personal care visits were on-time, calm and efficient, and
as dad's pressure sores became more of a problem, the visitors took care to turn him as advised.
We are really grateful to RMH for the personal care they took of dad over his final few months, and would be happy to recommend them.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for feeding back to us we really appreciate your time and your kind comment about what we do.
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Review from R P (Daughter of Client) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to say that we are very happy with your kind services and management. Both carers are amazing and caring by nature and punctual. My mother feels very comfortable with them. Many thanks.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you for your feedback. We really appreciate you coming here and telling us what you think about the service that we provide. Many Thanks.
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Review from A J (Wife of Client) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the young carers that come three times a day. They are very gentle, very polite and calm with my husband. When he uses the commode they are very calm and take their time cleaning him up. When he is breathless they don't rush him until he is ready to carry on. Well done girls keep going.
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Review from A K (Son of Client) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Provided care packages with this provider for my 86-year-old father, who has a fractured neck. The carer provided has been a Godsend. Whilst being an honest and polite young man and demonstrates a good sense of humour, his greatest strength has been his attention to detail, from assessing my father's
condition to providing support (care) with respect to his injury. In over one week, we have seen exceptional gains in my father's road to recovery.
Reply from J Gbahy, Registered Manager at RMH Care LtdMany thanks for your review. We appreciate it very much.
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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for RMH Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 80 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 80 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for RMH Care Ltd is calculated as follows: ( (392 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 448 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for RMH Care Ltd is based on 80 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

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Jeannine Gbahy

Job Title: Registered Manager Joined: 2012

The Registered Manager has got a lot of knowledge about Domiciliary Care, and Residential Shelter and overall she has got 21 years of experience in care work and management.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact RMH Care Ltd to verify any information. View our terms and conditions. RMH Care Ltd has an Enhanced Service - more info.