RMH Care Ltd

M S Business Centre, 22, Chapel Lane, Pinner HA5 1AZ
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9.9 164 Reviews
  • RMH Care Ltd, Pinner
RMH Care LTD offers friendly, helpful and premium quality visiting care to help people continue to live happily at home without any concerns. RMH's Home Care is recognised, registered and consistently inspected by the Care Quality Commission (CQC).

This means that the carers you invite into your home are professionally trained and highly qualified to deliver top standard care to their clients. Home care services provided by RMH Care LTD are designed to meet their clients' and their families' requirements with adaptive approaches to keep their clients happy and satisfied.

The quality of care they provide is always improving to better clients' experience in receiving their services. They deliver expert assistance, high quality care with understanding and emotional support to stand by their clients at all times.
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Care Provided by RMH Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: £19 – £20
  • Weekly Live-in Care Fees: £1100 – £1199.99

All depend of the needs of customer after assessment.

These prices are only a guideline, please contact RMH Care Ltd to find out the exact price for your requirements.

Contact RMH Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact RMH Care Ltd to get a personalised quote.

Good to Know

Owner

  • RMH Care Ltd
  • Privately Owned

Person in Charge

  • Jeannine Gbahy (Register Manager)

RMH Care Ltd Reviews (164)

9.9

RMH Care Ltd has a Review Score of 9.9 (9.866) out of 10, based on 80 reviews in the last 2 years.
Over all time RMH Care Ltd has 164 reviews.

Overall Experience
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  • 17
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Date Published
  • 164
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  • 80
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Reviewer Connection to RMH Care Ltd
  • 43
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  • 1
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Total of 164, showing 121-140
Review from A R (Son of Client) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The kind young lady assisting my mother is an absolute gem and a Godsend. She is highly professional in her dealings and, at the same time, very considerate of my mother's needs and requirements.
To top it all, she speaks a couple of Asian languages, which is worth a bag of glad as far as my mother
is concerned, without she would not have coped.
Reply from J Gbahy, Registered Manager at RMH Care LtdThank you very much for your positive feedback. We value it very much.
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Review from P N (Client) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After three months in hospital and rehabilitation, I was fortunate to have been allocated RMH Care Ltd for my care at home. Although my care need is just one morning visit daily the staff are very punctual, professional, kind and supportive making sure I am comfortable. They pay attention to detail
making sure that sheets and pillows are arranged properly and leave everything nice and clean and tidy when finished. Thank you, your help is much appreciated.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThank you too for using our service. We really appreciate you feedback.
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Review from P H (Husband of Client) published on 20 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are punctual and most importantly caring. They are respectful of the client's needs and very helpful and accommodating. Given the number of clients they need to visit on a daily basis I am always amazed at how they turn up on time for each day's appointment.
NB. I am the husband of the
person receiving the care as she is too ill to comment herself.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdWe really appreciate your feedback.
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Review from D F (Wife of Client) published on 12 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been extremely kind and supportive to the client and the family. Always talking to the client whilst caring for them, using their name and explaining what they are doing. Their dedication to ensure the client is always comfortable has been remarkable. Night care has been amazing,
taking the stress from the family but knowing your loved one is in safe hands. Cannot speak highly enough of the staff, punctual, polite, courteous. No hesitation in recommending them.
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Review from R H (Husband of Client) published on 12 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice people, wonderful carers, we are lucky to have them to help us.
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Review from P D (Daughter of Client) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both carers are compassionate, caring and professional.
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Review from Leo A (Son of Client) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy with the caring and professional service.
Reply from RHM Care Ltd Gbahy, Register Manager at RMH Care LtdThank you for your feedback. Much appreciate.
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Review from Mary M (Daughter of Client) published on 5 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind and considerate carers. They treat my mum with dignity. I feel grateful for their help and support.
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Review from Eric W (Client) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff are very competent in carrying out care treatments. Always cheerful and helpful in all their tasks and leave service user more comfortable and happier when they have completed their work.
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Review from Henry S (Client) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my carer comes she always puts a smile on my face. She is so helpful and such a lovely person. You could not ask for anyone better which is so helpful in looking after people she gets a 10 out of 10.
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Review from Asha P (Daughter of Client) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had the most professional carers looking after my mum, she was treated with lots of dignity and respect. We are very happy.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdThanks for the feedback, we really appreciate it and this is very important to us to help us improve.
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Review from Thelma B (Partner of Client) published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the caring service for my partner excellent. Their caring is brilliant treating my partner with love and dignity. I would recommend this care provider to friends and relatives.
Reply from RMH CARE LTD Gbahy, Registered Manager at RMH Care LtdThank you very much for your feedback we really appreciate it.
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Review from Robert W (Son of Client) published on 8 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service has been good. The carers are always polite, discreet, and reliable even though they often have to work in an awkward domestic setting with elderly clients they're always happy.
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Review from Davis C (Granddaughter of Client) published on 17 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just want to thank your company RMH Care for the good care that you give to my nana for the past three months. Your girls have been amazing. We will not do without you. Thank you again. Was fun having you looking after her. Thank you so much.
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Review from Marian M (Daughter-in-law of Client) published on 21 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have a clear understanding of the needs of their client.
When providing care they communicate effectively with their client.
The client is treated with total respect and kindness.
The carers are very professional in their approach to all aspects of the client's care.
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Review from Rebecca M (Granddaughter of Client) published on 18 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff that have looked after my nan have been amazing. They have been very flexible on her bad days. They have been so gentle and kind towards my nan and treat her with so much dignity. I could not ask for a better team of people to look after my grandmother.
Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care LtdI really appreciate your feedback. This means a lot to us. Many thanks and thank you again for having RMH Care Ltd as your Nan's carers.
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Review from Rosemary M (Daughter of Client) published on 13 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is a great worker, extremely professional, and very kind to my father. I would highly recommend her. She always has a smile on her face and is extremely accommodating and helpful in all of my father's needs. We appreciate her and her colleagues immensely. Thank you very much for all that you
do especially at this challenging time. Changing the Stoma Bag
is very helpful most needed.
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Review from Nirajana D (Client) assisted by family/friend published on 13 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, polite, very helpful, and punctual.
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Review from Karen D (Daughter of Client) published on 9 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased with the care my dad received. The ladies that come three times a day are our backbone; they are so polite and can't do enough for us. I love the way they speak to Dad whilst caring for him, and they always talk things through with myself and my mum. They are always on time every time;
I can not fault these ladies in any way. I praise the work they do, and we are so pleased to have them in our home and caring for my dad. Thank you so much ladies, we appreciate everything you do. I would like to thank them for everything they do and are going for Dad. They are so polite, they talk and laugh with Dad at every visit, which I love hearing. They are our backbone, and I am pleased and blessed to have them caring for my dad. They are brilliant ladies; it's like we've known them all our lives. Such caring and remarkable ladies. Thank you again for all you are doing.
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Review from Z M (Granddaughter of Client) published on 29 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great attention to detail of care down to making sure pillows are arranged where wanted. Very friendly.
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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for RMH Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 80 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 80 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for RMH Care Ltd is calculated as follows: ( (392 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 448 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for RMH Care Ltd is based on 80 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

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Jeannine Gbahy

Job Title: Registered Manager Joined: 2012

The Registered Manager has got a lot of knowledge about Domiciliary Care, and Residential Shelter and overall she has got 21 years of experience in care work and management.

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