RMH Care Ltd

It is such a pleasure to write a review for RMH Care, who have dramatically improved our wellbeing through their team of wonderful, kind and thoughtful carers. RMH are fantastic and have been our answer in a time of need. The management are very understanding and supportive and our carers, that we see every day, feel like family. Our daily carers are positive, loving and friendly and they are now such a part of us. They are also administering medication. We also sit together and stimulate my husband by playing word games. In general, this group has changed our lives and we are very proud and thankful to be part of their care package.

Good care.

I’d like to submit a review concerning my carer, who I’ve had now for all of June. It’s difficult to give up some independence, but at this time the help and assistance is very much needed and appreciated. My carer has been absolutely brilliant; she is thorough, careful and so kind. She is so helpful, nothing is a problem and she goes over and above. She is communicative, but not overbearing, and just so kind. Thanks ever so much!

Always come on time.

Very satisfied with the care and punctuality of the two providers (ladies).

First, they start with experienced staff for one week, then next week, staff with no experience turn up and don't know what is their job description. I myself have to do their job for them. One day only one staff the manager send out, could not believe a manager with so much experience could do that. We speak English in our home, and staff speak different languages around my husband, one asks me if don't understand English. That's very rude. The staff are very friendly and helpful but some of them need proper training.

So far, not had any issues with any of the carers from RMH. I have no hesitation in recommending them for fulfilling the needs of clients at what can be very difficult and sensitive times. Thank you!

On behalf of all my family, we thank you for all you have done to support us.

The staff have been courteous and cooperative and always smiling and dealing with requests.

When I have had to contact the manager, she has always been helpful, courteous and effective.

RMH Care looked after my mother two years ago when she was receiving end of life care and now care for my 96 year old father with a live in service. The kind and friendly staff carry out all the needs for him to a high standard. When the care began for my father, the manager listened to my requests for a quiet carer and this was provided. My father and I are very pleased with RMH Care and would highly recommend them.

The supervisor tries her best to accommodate our requests.

My carer is a very nice and caring girl and I am happy with the care she gives me. She is always on time. Thank you!

I have found the home care staff to be very supportive at a difficult time for me. I have received home visits from two carers and both provided the support that made my post-hospital recovery at home much easier. Both have demonstrated expertise in dealing with a non-mobile client. They approached their work with confidence, although on one occasion there was a misunderstanding due to language difficulties - although it was nothing vital and soon resolved. I found both carers to be friendly, efficient and competent.

My mother suffered a stroke at the beginning of January which has left us all in shock and under considerable stress trying to attend to all her daily needs, keep everything running as normally as possible with her home and maintain a stable, loving environment in which she has the best hope of some form of recovery. As the only one in the family able to provide 24 hour care, I have found the daily visits from your team of considerable help and comfort. Mum has been able to communicate how much she likes the carer who attends each day to help her, who has been gentle, patient and professional throughout her visits to date. To have her treated with dignity and compassion was my greatest wish, and I am very grateful that that has been the case. My calls to your service have been responded to promptly and professionally, which again has helped to take some of the horrible anxiety out of the situation. Thank you.

All the carers have been excellent, especially one in particular, who is very caring and gentle with my husband. I cannot fault him.

The home care staff are very knowledgeable and efficient. They come regularly three times a day and look after an extremely ill patient with total sympathy and patience. They do everything required of them and more. I am more than satisfied with the level of care provided.

We are very pleased with the palliative care RMH has provided for our 86-year-old mum - they treat her with care and gentleness, which is the most important thing to us as a family - they are reliable and punctual and have been a great support to us as a family - the manager has been very supportive with helping us - thank you.

The day after my husband came out of hospital two kind ladies introduced themselves to me. The first visit was the morning one. Both were kind and gentle and had good advice for me. They would do anything necessary for my husband. A young man came in the evening. He was excellent too.

My experience has been great with one carer, in particular, she truly is amazing.