RMH Care Ltd

This review is mainly for the two regular carers who have carried out most of the care. They are both excellent with very good temperament and patience. My father is not the easiest to deal with but they manage him very well. They are punctual and organised. They work well as a team. The care is given three times a day, 10am, 2pm and 5pm. They bed bath him, change his pads, change the bedsheets and give him his medication. They are both an asset to your team and to their respective families. The other carers who have come have also been good.

We are happy with the service.

My father has had very good reliable care. The manager and carers understand my father's needs and treat him with respect and empathy. The manager is particular about making sure all rules are followed. The carers are good communicators.

My mother has received care from the agency since leaving the hospital and we are really pleased with the care provided by the young carer. She is so lovely and treats my mother with respect and dignity. We requested for a carer who spoke Gujarati or Hindi and they were able to accommodate, which has been a godsend for her. We are very pleased with the service RMH is providing. Thank you.

Two carers came four times a day to keep my husband clean and comfortable, in the last weeks of his life. He could do nothing for himself and they looked after him with such kindness and gentleness. I can only say, thank you, from the bottom of my heart.

We are really grateful to RMH for the personal care they took of dad over his final few months, and would be happy to recommend them.

I am pleased to say that we are very happy with your kind services and management. Both carers are amazing and caring by nature and punctual. My mother feels very comfortable with them. Many thanks.

Very happy with the young carers that come three times a day. They are very gentle, very polite and calm with my husband. When he uses the commode they are very calm and take their time cleaning him up. When he is breathless they don't rush him until he is ready to carry on. Well done girls keep going.

Provided care packages with this provider for my 86-year-old father, who has a fractured neck. The carer provided has been a Godsend. Whilst being an honest and polite young man and demonstrates a good sense of humour, his greatest strength has been his attention to detail, from assessing my father's condition to providing support (care) with respect to his injury. In over one week, we have seen exceptional gains in my father's road to recovery.

To top it all, she speaks a couple of Asian languages, which is worth a bag of glad as far as my mother is concerned, without she would not have coped.

After three months in hospital and rehabilitation, I was fortunate to have been allocated RMH Care Ltd for my care at home. Although my care need is just one morning visit daily the staff are very punctual, professional, kind and supportive making sure I am comfortable. They pay attention to detail making sure that sheets and pillows are arranged properly and leave everything nice and clean and tidy when finished. Thank you, your help is much appreciated.

NB. I am the husband of the person receiving the care as she is too ill to comment herself.

Nice people, wonderful carers, we are lucky to have them to help us.

All the staff have been extremely kind and supportive to the client and the family. Always talking to the client whilst caring for them, using their name and explaining what they are doing. Their dedication to ensure the client is always comfortable has been remarkable. Night care has been amazing, taking the stress from the family but knowing your loved one is in safe hands. Cannot speak highly enough of the staff, punctual, polite, courteous. No hesitation in recommending them.

Both carers are compassionate, caring and professional.

My mother is very happy with the caring and professional service.

Very kind and considerate carers. They treat my mum with dignity. I feel grateful for their help and support.

Care staff are very competent in carrying out care treatments. Always cheerful and helpful in all their tasks and leave service user more comfortable and happier when they have completed their work.

When my carer comes she always puts a smile on my face. She is so helpful and such a lovely person. You could not ask for anyone better which is so helpful in looking after people she gets a 10 out of 10.

We had the most professional carers looking after my mum, she was treated with lots of dignity and respect. We are very happy.