Review from J G (Client) published on 30 January 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
The owner and care staff were amazing. Professional and caring at all times. Although a younger person, I had a new hip and the use of two carers who helped me in the home. Would I recommend this care company? Absolutely.
Reply from Misbah Khan, Regestered Manager at A S K Health Care
Thank you for your wonderful review. It was a pleasure to support you - we loved working with you, and you are missed. Wishing you all the best.
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Review from Jane M (Daughter of Client) published on 1 July 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
After my Dad was rushed into hospital, it became apparent that he had been looking after my mum full time and that she was suffering from Dementia. The GP came out to assess her, followed by nurses from the crisis team. The next day the carer arrived. This carer was amazing. She looked after my mum
going above and beyond. Mum can be difficult, it isn't her fault it is the nature of her illness, and she just took it in her stride. Mum misses her now and described her as her new best friend. I never worried all the time that she was visiting as I knew Mum was in the best hands. The management team were great as well contacting via text by my request and keeping me up to date at all times. I cannot thank you enough. You did an amazing job.
Reply from Misbah Khan, Regestered Manager at A S K Health Care
Thank you for your kind feedback. It means a lot to us here at A S K Health Care Ltd, and I'll be sure to pass on your kind comments to the carer that supported you.
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Review from Paul W (Son of Client) published on 13 September 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother received support from A S K following an emergency visit to the hospital with back issues. She suffers from Alzheimer's and vascular dementia. The support provided was excellent. The carers arrived on time every day, completed the agreed support time, and went above and beyond to help my mother.
The improvement in my mother's attitude, mood, appearance, and personal hygiene was instant and she used to look forward to the carers' arrival. They did everything requested and more and as each day went by we could see my mother getting better and happier all the time. It was a great help for my mother, myself, and my sister. It became apparent very quickly that my mother was being well cared for and in safe hands. We had a few hiccups caused by my mother's behaviour but with good communication and the right attitude, all obstacles were overcome in a professional and caring manner. I can't fault the team at A S K for the help provided by both the carers and the management team.
Reply from Misbah Khan, Regestered Manager at A S K Health Care
Thanks for your lovely comments. It was a pleasure to look after your Mum. Wishing you all the best.
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Review from Philip B (Relative of Client) published on 13 September 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
We have had a great service from ASK over the last couple of years; it has been invaluable for our family. They are friendly whilst still maintaining a very professional service. Our elderly relative, who has dementia likes and trusts his care provider, and so do we. Thank you.
Reply from Misbah Khan, Regestered Manager at A S K Health Care
Thanks for your review. We are so happy you are pleased with our service. We are so proud of our carers and the amazing work they do. Thanks.
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Review from Mary T (Daughter of Client) published on 9 November 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
Very pleased with the care my mum received. The two ladies were very pleasant and helpful. Would definitely recommend them to other people thank you for all your help. My mum enjoyed their company when they called thanks.
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Review from Sandra (Daughter of Client) published on 9 June 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
A very professional team who cared for my mother who had dementia. We couldn't have asked for more caring professionals. They would talk to mum and tell her what they were doing which helped her to relax and we often heard them laughing together. Their support extended to my father and family members.
They made recommendations and advised us along the way. Since mum passed their support continues, every so often checking how the family are doing. I would recommend the manager and her team to family and friends anytime they were fabulous to me and my family.
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Review from Peter (Client) published on 17 April 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
We needed emergency care for my brother over a long weekend. A S K stepped in at short notice and provided an excellent service. Everybody we dealt with was very caring and very professional. After only three days there was a noticeable improvement both physically and mentally. We were very impressed.
They really do put the client first.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
31 Oct 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about A S K Health Care
What Type of Services does A S K Health Care offer?
A S K Health Care offers Home Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A S K Health Care to verify any information. View our terms and conditions. A S K Health Care has an Basic Service - more info.