Right at Home (Medway)

145 Watling Street, Gillingham ME7 2YY
Review Us
9.9 77 Reviews
  • Right at Home (Medway), Gillingham
Right at Home (Medway) provides peace of mind when your loved ones need it most. They are providers of safe and trusted quality care for adults aged 18 years to elderly. Their Care Assistants help clients stay independent, safe, and comfortable in the place they know best… right at home.

What sets Right at Home Medway apart is how they deliver care. With a ‘No Stranger Policy’, you’ll always meet your Care Assistants before any care begins, because trust and consistency matter. Their Care Assistants do not wear uniforms, so visits feel relaxed and personal. They pause time, allowing a full hour or more for each visit. This gives space for real conversations, meaningful support and time to adhere to the highest standards of hygiene. Their Care Assistants are given ample time for travel, so they travel in their own time, never yours.

Right at Home Medway believes that outstanding care begins with exceptional training. That’s why all Care Assistants receive comprehensive ongoing, award-winning (Princess Trust) in-house training. Their bespoke training programme covers everything from dementia awareness to safe moving and handling, and much more. This empowers their team to consistently deliver the highest standards of care with confidence and compassion. This is reflected by their excellent CQC rating of GOOD (overall) and OUTSTANDING (for responsiveness) (November 2019).

This is care - with time, dignity, and heart. The way it should be.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £37 – £39.95
  • Weekly Live-in Care Fees: £1950 – £2250

At Right at Home Medway, we understand that every client’s needs are unique. The prices shown are simply a guideline - your exact fee will depend on the level of care and support that’s right for you.


Please contact us directly for the most up-to-date information and a tailored quotation. Our friendly team will be happy to discuss your requirements and find the best care plan for you.

These prices are only a guideline, please contact Right at Home (Medway) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Grantley Lynch (Managing Director)

Admission Criteria

  • Under 18's care
9.9

Right at Home (Medway) has a Review Score of 9.9 (9.919) out of 10, based on 27 reviews in the last 2 years.
Over all time Right at Home (Medway) has 77 reviews.

Overall Experience
  • 68
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Date Published
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Reviewer Connection to Right at Home (Medway)
  • 30
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Total of 77, showing 41-60
Review from J B (Son of Client) published on 30 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right at Home were able to provide a care service to my father at short notice during 2022 and continue to provide an efficient and effective level of care. The individual carers are kind and helpful and management are very responsive to requests to assist in dealing with practical matters including
accompanying my father to medical appointments when required.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Dear J B, thank you for trusting us to care for Dad and for your kind comments. It is our absolute pleasure to serve Dad, and we will pass on your comments to our staff. Thank you.

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Review from Gary H (Son of Client) published on 26 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Right at Home have been like an extended family to my mum for the two years they have provided support. The carers have always taken time to understand Mum's needs as well as the things that are important to her such as shopping and lunch and plenty of smiles and laughter. A visit has never
been missed, communication has always been first class and their expertise, especially in my case with Mum's dementia, is second to none, real peace of mind. I have no hesitation with my recommendation of Right at Home.
Reply from Grantley Lynch, Owner/Managing Director at Right at Home (Medway)

Dear Gary, many thanks for your kind words.
It has been our absolute pleasure to serve Mum, who proved very popular indeed with our caregivers.
We will be sure to share your kind words with our wider team, thank you.
Right at Home Medway.

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Review from M B (Daughter of Client) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company is a pleasure to deal with. They are a constant support whenever you need them, and will be there for family and client beyond what is required. They have common sense and an open mind to assist clients in their needs. Which is a massive comfort to families.
Highly recommend.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Dear M B, thank you for your kind words, it is an absolute pleasure to serve Mum and work with your family.

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Review from J K (Client) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the carers.
Punctual and polite.
Always check that I have all my needs.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Dear JK, thank you for trusting us to serve you.
It has been an absolute pleasure working with you and getting to know you.

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Review from Alexandra W (Wife of Client) published on 7 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great communication caring professional meet all the needs required. Plan reviews and adjustments made when needed.


Medication reviewed and monitored well any changes always pointed out.


Emails always sent informing of changes.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Many thanks for your kind words. It is a pleasure to serve your husband, and we look forward to doing so for many more years to come.


Kindest regards,


Right at Home Medway.

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Review from Fiona S (Wife of Client) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for your service. I was finding it difficult to cope with my husband's condition but life is so much easier now that your happy, efficient ladies come to assist me. Without a moment's hesitation, I would recommend Right at Home to anyone.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you for your kind words, and we are pleased to have made a positive impact. It is a pleasure to serve your husband.

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Review from N J (Son of Client) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum passed away last month and left dad with fairly advanced vascular dementia. At the time it seemed like there was no way we could keep dad at home it just seemed impossible. I needn't have worried, Right at Home made the whole process so simple. I can easily say that without them I think dad would
now be in a home. I really can't recommend them enough.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you so much for your kind words. We are pleased to have provided the care needed at such a challenging time for your family. Thanks for trusting us to care for, and serve dad.

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Review from Paul L (Client) published on 22 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been extremely pleased with all aspects of the care package that has been put in place. The carers have all been very professional but friendly also.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you so much for your kind review of our care services for Dad.
It has been and continues to be a pleasure to work with you and to serve your father.
Long may it continue, and say hello to your family for me.
Right at Home Medway.

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Review from G L (Wife of Client) published on 7 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well, what can I say? After two care companies at last I have found a care company that actually cares. From the owner to manager to office staff and of course a lovely team of carers they should feel really proud of what they do. the carers are on time, polite and friendly. They give my husband excellent
care every visit every day (three times a day). this is not a care package we pay all the fees from savings!
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

It is a pleasure to serve your husband. He is a lovely gentleman and very popular with our CareGivers which makes it so easy to provide care for him each day.


I would also like to thank you for your kind words, they really do mean a lot to our entire team and brought smiles to our faces this morning.


Thank you for trusting us to serve your husband.

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Review from N W (Son of Client) published on 20 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care and extremely helpful when extra care is needed, as and when. When a problem with mum occurred they helped by having a carer stay for more hours to look after her.
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Review from S C (Client) assisted by family/friend published on 20 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have carers three times a week to assist with my morning routine post-stroke. I have always been treated with dignity and respect and look forward to the cheery conversations I have with the small team of carers and their encouragement for my continuing recovery. The team have been quick to respond
to any additional requests for care and make sure that I am happy with the choice of care. I highly recommend the services of Right at Home.
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Review from Trevor M (Son of Client) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a new client to Right At Home and started receiving care recently.
The carers visit twice per day and are simply lovely with mum. I have noticed such a positive change to my mum's attitude, she’s much happier and definitely benefits from the experience and professionalism of your well trained
staff. There is a way that mature people should be approached with, dignity and respect. Many older people still want to hold on to their independence and find it hard to let go and take help. My mum is a recent widow and is diagnosed with Alzheimer’s, and finds it hard to receive help and acceptance with her condition. Gaining her trust and giving her respect is so important and the carers have done just that, they have really made such a difference and early progress in bringing my mum around to being more sociable. Your carers are superb and have been punctual and polite throughout the commencement of care taken over from mum’s initial provider.
Thank-you.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you for your kind words, and for trusting us to look after mum. We understand how challenging this time is for her and are pleased to know that our staff are making a positive difference to her daily life.

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Review from P L (Son of Client) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right at Home has provided care for my elderly mother for the past three years. During this time they have always been punctual and totally professional. The quality of care that they have provided has been of the highest quality. The staff are all supportive and have treated my mother as if she were
one of their own. What more can I say except thank you so much for a good job well done.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you for your kind words, they were very much appreciated.
It was a real pleasure and an honour to serve mum.


Kindest regards.

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Review from J W (Son of Client) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prior to the commencement of care from Right at Home, my mother, who is quite disabled, was very unwell both physically and emotionally. Unfortunately, a previous substandard care service only served to exacerbate her symptoms further and left her very despondent. As a result, she was apprehensive to
engage with another care service and felt like she was 'a nuisance'. However, Right at Home put her at ease from the outset and made her feel important by ensuring that all her needs were met to a high standard. In addition, all the staff have engaged with her and on the occasions that I have been present, I have heard much conversation and laughter, which I feel is essential, particularly when you are supporting someone with their personal care needs. It has been so heartening to witness my amazing mum so happy again. In the six weeks that Right at Home have been supporting her, my mum has got her dignity back. In her own words, 'I love all the girls, and I think they like me too' Thank you for your excellent service
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Many thanks for your response. It is great to be working with you.
Thank you for trusting our services.

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Review from Andrew T (Son of Client) published on 24 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Right at Home provided daily support for my late father until he eventually was not well enough to live in his home.
Their help enabled him to remain in his home which he loved
I would highly recommend their services, their support was extremely flexible and on many occasions, at short notice, we
were able to adjust the level of help.
I thank them for everything Grantley and his team did for my father.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Many thanks for your kind words your father was sorely missed by all when he left our services.

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Review from N C (Father of Client) published on 24 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Your team has been extremely supportive towards my family member showing great understanding and care. The support you have been able to provide during this very difficult time for all of us has been very much appreciated
Thank you to the Manager and all his team
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you for your kind words, it is greatly appreciated.

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Review from J G (Niece of Client) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Right at Home carers are efficient, effective, and empathetic. They got to know my uncle as a person, not just a client. There was a real feeling of connection. The management responded promptly to any concerns we had and when it was suddenly needed increased the level of care as quickly as possible.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thanks for your kind words it was our pleasure to serve.

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Review from J F (Client) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted to have the opportunity to praise the members of "Right at Home" family team. The ethos of kindness, respect, care and love that each member give to their service users is second to none. I have experience with other "carers" and feel that this company should be held as "best practice".
Each member of staff give their clients excellent care, compassion, encouragement and remember to listen.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you sincerely for your heartfelt gratitude relating to our care services. We appreciate you taking the time to write this kind review, and remain grateful for the individual hand-written letters you sent to each of our CareGivers, and management team that were directly involved with your care. It is these things that made serving such a joy, and it never felt like work. Take the greatest of care and stay safe, you know where to find us if ever you need anything more in the future. Kindest regards, Grantley Lynch (MD) and the Right at Home Medway Team.

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Review from Ashby R (Wife of Client) published on 27 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Right at Home Medway to anyone I know who needs personal care. Their care towards my husband who had dementia was exemplary. When my husband was very ill during the COVID-19 pandemic, they came to help and advise me and facilitated his admission to hospital. While he was in the hospital,
the manager would contact me to find out how he was doing. My husband passed away after two weeks. After informing the manager, she offered her sincere condolences. To me this was comforting. I realised that they cared about people and not just for the money. I would recommend it in the future when required.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Many thanks for your kind words, Ashby. It was our sincere pleasure to serve your late husband and work with you. You know where we are if you ever need anything in the future, even if just a chat.


Kindest regards.

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Review from Deb C (Client) published on 15 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to take this opportunity to thank all the staff for making it possible for my mum to stay in her home as long as possible. Mum was diagnosed with dementia and Right at Home stepped right in and provided a very caring, professional, and organised care plan to keep her safe. Nothing was ever
too much trouble and they were all willing to help and any time, day or night.
Would I recommend them? Most definitely, because they become part of the family and Mum loved them all.
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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Right at Home (Medway) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for Right at Home (Medway) is calculated as follows: ( (150 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 161 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Medway) is based on 27 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (11)

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Meet the Team (9)

Grantley

Grantley Lynch

Job Title: Owner/Managing Director Joined: 2018

I spent most of my career working in IT, including many years as an IT Manager based in London. More recently, I held a senior management role in Frankfurt, Germany, where I was responsible for leading a global team across Frankfurt, New York, and Singapore. I hold a BSc (Hons) degree in Computer Science with a 2:1 and a Postgraduate Certificate in Project Management. While I’m not fluent, I also speak some German.


After several years of volunteering (an experience I found incredibly rewarding), I began to reflect on what I truly wanted from my career. I decided to return to the UK to be closer to my parents and support them as they grow older. That personal decision inspired me to follow my passion, retrain, and eventually start Right at Home Medway, right here in the area where I’ve spent most of my life.


When I’m not working, I love spending quality time with my wife and two children, exploring new places through travel, cycling, and flying AutoGyros. I hold a PPL(G) pilot’s licence and enjoy every opportunity to take to the skies.

Claire

Claire Lynch

Job Title: Office and Operations Manager Joined: 2019

I spent most of my career working for Her Majesty’s Court Service, where I held several leadership roles across various Magistrates’ Courts. After having my two children, I made the decision to focus on raising my young family full-time. During that period, I volunteered with a number of organisations dedicated to child care, and also took the opportunity to retrain, completing several qualifications to become a Higher Level Teaching Assistant (HLTA).


Since then, I’ve had the privilege of working in some wonderful schools, including opportunities to work overseas. My transition from supporting young children in educational settings to caring for vulnerable adults in their own homes has felt very natural, as many of the skills—compassion, patience, attentiveness—are easily transferable between both roles.


Outside of work, I love travelling, both near and far, painting with watercolours, reading on a wide range of topics, and most of all, spending quality time with my family.

Kuljit

Kuljit Nagra

Job Title: Registered Manager Joined: 2024

I was born and raised in India, where I completed my Master’s degree in Computer Science before moving to the UK after getting married. I initially began my career in IT and teaching, but transitioned to health care when my children were young.


Starting as a Care Assistant, I gradually progressed through roles including Field Care Supervisor, Care Coordinator, and Registered Care Manager. Along the way, I’ve developed strong communication and leadership skills and gained extensive experience across a variety of care areas such as dementia care, palliative care, learning disabilities, physical disabilities, young adult care, and elderly care.


I was honoured to be shortlisted as a finalist in the Kent Care Awards 2021, which recognised my dedication and passion for the sector. I am committed to ongoing learning and professional development, having completed NVQ Levels 2 through 5 in Health and Social Care.


Outside of work, I enjoy spending quality time with my two wonderful boys and cherishing moments with family and friends. In my free time, I love visiting local temples for prayer, travelling, cooking, gardening, and reading poetry. I’m also proud to speak three different languages.

Caroline

Caroline Grant

Job Title: Care Manager Joined: 2021

I was born and raised in Lambeth, South London, and later moved to Kent. I began my career as a Teaching Assistant before discovering my true calling in care during the COVID pandemic. Encouraged by others who saw my natural caring personality, I joined Right at Home as a Care Assistant and quickly realised how rewarding it was to support the older generation.


Four years on, I’ve grown from Care Assistant to Care Manager, gaining confidence and experience along the way. I now carry out care assessments, welcome new Clients, and make sure every care plan is tailored to individual needs.


Outside of work, I enjoy cooking, family time, and trying my hand at gardening - though I’m still learning which are flowers and which are weeds!

Beckie

Beckie Kimber

Job Title: Care Coordinator and Senior Care Assistant Joined: 2024

I’ve lived in the Medway towns all my life and attended The Robert Napier Secondary School before leaving at 16. After school, I pursued performing arts at college, but my passion for care led me to join the domiciliary care sector at 18.


I spent around 10 years working in a dementia care home, gaining invaluable experience supporting residents with complex needs. I then moved to a nursing home, where I cared for end-of-life clients. After eight months, I was promoted to Senior Carer on the nursing floor.


With 17 years of experience in care, I’ve completed my NVQ Levels 2 and 3, along with specialist training in end-of-life and palliative care. These qualifications, combined with hands-on experience, have helped me provide compassionate and skilled care to those who need it most.


Outside of work, I enjoy spending quality time with my family. We love travelling together and exploring new places whenever we can.

Lisa

Lisa McCullough

Job Title: Recruitment and Marketing Coordinator Joined: 2020

I’ve lived in Medway since I was 13 and attended Upbury Manor Secondary School. After leaving school at 16, I began my career working for a solicitor’s office in Chatham, starting as an Office Junior and progressing to Receptionist and Secretary. After having my son, I took a part-time role at ASDA in Chatham and later supported my husband with his flooring business while also running my own cake-making venture.


I’m a proud mum to one son and two daughters. Once my children were grown, I joined Right at Home in February 2020 as a Care Assistant. I immediately loved the role and the meaningful relationships I built with clients and colleagues. I was later promoted to Senior Care Assistant and now serve as Recruitment Coordinator.


In my free time, I enjoy walks with my dog Margot, spending time with friends and family, and signing with a Sign Language Choir. I hold a Level 2 qualification in British Sign Language.

Kiah

Kiah Grant

Job Title: Marketing and Recruitment Coordinator Joined: 2025

I was born in South London and have lived in Kent for most of my life. My background includes a variety of people-focused roles, from supervising teams to progressing through a Management Trainee position. I’ve always thrived in fast-paced environments where people and purpose come first.


When I discovered Right at Home Medway, their values really struck a chord with me, and joining the team felt like a natural step. I knew I wanted to be part of an organisation that truly puts people first, and I’m proud to help grow a team of Care Assistants who genuinely care.


In my role, I look after all things marketing and recruitment. From creating meaningful content across our social media pages to helping bring our local community events to life. Whether it’s sharing stories that matter or finding the perfect Care Assistant, I love making an impact.


Outside of work, I’m a big music lover and foodie. Carpool karaoke is essential on my drives, and I’m always planning the next great meal out with friends and family.

Emma

Emma Wilders

Job Title: Training and Recruitment Coordinator Joined: 2020

I was born and have lived in Medway for most of my life, and I’m now proudly raising my two beautiful daughters here with my husband. After studying Health and Social Care at college, I worked in retail management and hospitality, roles that helped me build strong customer service and people skills.


I joined Right at Home Medway as a Care Assistant. I quickly found that the skills I developed in previous roles were highly transferable into care, particularly when it came to communication and building trust with clients. Being pregnant at the time, the flexibility of the role allowed me to balance work and family life, which was incredibly important.


Over time, I’ve grown within the company and was proud to be promoted to In-House Trainer and become part of the Recruitment Team. I’m also involved in conducting staff supervisions and spot checks, helping to maintain high standards across our care team.


Outside of work, I love spending quality time with my family. We enjoy going on adventures together, especially trying out new restaurants, as my husband and I are both big foodies!

Solitaire

Solitaire Mills

Job Title: Trainer and Senior Care Assistant Joined: 2018

I’ve lived in Medway all my life and love being part of this community. My career started in the fashion industry, where I worked as a merchandiser for the designer brand Joseph, travelling across the UK to stores like Selfridges, Harvey Nichols and Harrods.


After starting my family, I wanted a role with more balance and meaning, which led me into care. I joined Right at Home Medway in 2018 and have never looked back. Over the years, I’ve worked as a Senior Care Assistant and Care Coordinator, and now I’m proud to be a Trainer. Supporting new Care Assistants, sharing my experience, and watching their confidence grow is one of the most rewarding parts of my role.


Outside of work, I enjoy walking my puppy Luna, reading self-development books, and going on holidays with my family. We love exploring new places and making lasting memories together.

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