
I am more than pleased with the quality of care received from Right at HomeAlison B(Daughter of Client/Service User)

Nothing is too much bother for either of them and they have accommodated my needsV B(Client / Service User)

The service from Right at Home has always been very efficient.Terence W(Husband of Client/Service User)

I am more than pleased with the quality of care received from Right at HomeAlison B(Daughter of Client/Service User)

Nothing is too much bother for either of them and they have accommodated my needsV B(Client / Service User)

The service from Right at Home has always been very efficient.Terence W(Husband of Client/Service User)

Right at Home (Medway) provides peace of mind when your loved ones need it most. They are providers of safe and trusted quality care for adults aged 18 years to elderly. Their Care Assistants help clients stay independent, safe, and comfortable in the place they know best… right at home.
What sets Right at Home Medway apart is how they deliver care. With a ‘No Stranger Policy’, you’ll always meet your...
Right at Home (Medway) provides peace of mind when your loved ones need it most. They are providers of safe and trusted quality care for adults aged 18 years to elderly. Their Care Assistants help clients stay independent, safe, and comfortable in the place they know best… right at home.
What sets Right at Home Medway apart is how they deliver care. With a ‘No Stranger Policy’, you’ll always meet your Care Assistants before any care begins, because trust and consistency matter. Their Care Assistants do not wear uniforms, so visits feel relaxed and personal. They pause time, allowing a full hour or more for each visit. This gives space for real conversations, meaningful support and time to adhere to the highest standards of hygiene. Their Care Assistants are given ample time for travel, so they travel in their own time, never yours.
Right at Home Medway believes that outstanding care begins with exceptional training. That’s why all Care Assistants receive comprehensive ongoing, award-winning (Princess Trust) in-house training. Their bespoke training programme covers everything from dementia awareness to safe moving and handling, and much more. This empowers their team to consistently deliver the highest standards of care with confidence and compassion. This is reflected by their excellent CQC rating of GOOD (overall) and OUTSTANDING (for responsiveness) (November 2019).
This is care - with time, dignity, and heart. The way it should be.
Care Provided by Right at Home (Medway)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
At Right at Home Medway, we understand that every client’s needs are unique. The prices shown are simply a guideline - your exact fee will depend on the level of care and support that’s right for you.
Please contact us directly for the most up-to-date information and a tailored quotation. Our friendly team will be happy to discuss your requirements and find the best care plan for you.
The price(s) shown are provided by the agency. Contact Right at Home (Medway) for full pricing details and T&Cs.
Contact Right at Home (Medway) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Right at Home UK
- Private Owned
Person in charge
- Grantley Lynch (Managing Director)
Right at Home (Medway) Reviews (85)
Right at Home (Medway) has a Review Score of 9.9 (9.932) out of 10, based on 27 reviews in the last 2 years.
Over all time Right at Home (Medway) has 85 reviews.
It was way back in December 2018 that Right at Home (Medway) came to our rescue when our previous CareGivers decided they did not wish to provide personal care any longer for my wife. Since that day our personal CareGivers have provided personal care in a professional way far above what could have...
It was way back in December 2018 that Right at Home (Medway) came to our rescue when our previous CareGivers decided they did not wish to provide personal care any longer for my wife. Since that day our personal CareGivers have provided personal care in a professional way far above what could have been expected for my wife. My wife needs a lot of 'tender loving care' and attention, and this has been provided by her personal CareGivers readily, with a smile, and when necessary, with a laugh. Her personal CareGivers have always arrived on the agreed time and on many occasions have had to listen with interest whenever my wife reminisces about her garden and the like. When my wife's two principal personal CareGivers are not available their two 'shadows' followed in their footsteps and provide the same quality of care to which my wife is now accustomed. This certainly demonstrates an excellent degree of training and an extremely good Management Team. I have purposely refrained from mentioning names but the CareGivers will easily recognise themselves and we thank them from the bottom of our hearts for their dedicated care and attention. Without their attention to my wife's requirements, we would not have been able to have stayed in our own home. The Management Team have gone out of their way to provide extra care whenever my wife required it, including providing assistance for her urgent hospital visit at very short notice. A special mention should be made of one member of the Management Team who appears to have the magical ability to override our Doctor's receptionist's insistence the Doctor does not perform home visits and gets my wife numerous home visits when necessary. The best Christmas present ever was the visit from the District Nurse on Christmas Day. Not only overcoming the Doctor's receptionist, but this particular Management Team member also appears to have a direct line to Santa Claus as well. Besides providing personal care for my wife, I have not been forgotten; I get my shirts ironed, occasionally. Keep up the excellent care and management that you are providing and long may you prosper.
I am very pleased with my carer, she is very helpful. I and other people have noticed the difference she has made. She also makes me feel better as she is very cheery.
I am very pleased with my carer, she is very helpful. I and other people have noticed the difference she has made. She also makes me feel better as she is very cheery.
My family and I have been receiving help for personal care from Right at Home for my wife, who has dementia and mobility problems, for about four months. Our requirement, at the moment, is for only one hour on one day per week with additional attendance to cover for family holidays. This sort of...
I have found that Right at Home runs a very professional company combined with a genuine desire to provide compassion and care. Although they are a commercial enterprise I have come to regard them as more like friends of the family than paid care providers.
Nice people, you well-matched us. The substitute carer for my friend was fine. We got on great. Thanks.
Nice people, you well-matched us. The substitute carer for my friend was fine. We got on great. Thanks.
My Mother and I are both extremely pleased with the level of care provided. Although I never met the carer, my mother was very happy having her in the house and she did everything that was asked of her and was polite and punctual. I did meet one member of staff on a few occasions and he also was...
My Mother and I are both extremely pleased with the level of care provided. Although I never met the carer, my mother was very happy having her in the house and she did everything that was asked of her and was polite and punctual. I did meet one member of staff on a few occasions and he also was very helpful and understanding of my mother’s needs. He also was very polite and punctual and answered all our questions quickly and positively.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (15)
- 12 Aug 2026
We are incredibly proud to announce that Right at Home Medway has been named a finalist for Employer of the Year at the prestigious Right at Home National Awards. This...
- 12 Aug 2026
We are delighted to share the fantastic news that Danielle, one of our dedicated Care Assistants at Right at Home Medway, has been shortlisted for the Community Homecare Worker Award...
- 15 Jun 2026
During Carers Week, our Managing Director and Registered Manager were pleased to attend a special Carers Week marketplace event organised by Carers First at The Pentagon Shopping Centre in Chatham....
Awards / Recognitions (12)
- 29 May 2026Recipient: Right at Home UK
- 30 May 2025Recipient: Right at Home UK
- 31 May 2024Recipient: Right at Home UK
Accreditations
There are no accreditations posted yet for Right at Home (Medway).
Meet the Team (10)

I spent most of my career working in IT, including many years as an IT Manager based in London. More recently, I held a senior management role in...
I spent most of my career working in IT, including many years as an IT Manager based in London. More recently, I held a senior management role in Frankfurt, Germany, where I was responsible for leading a global team across Frankfurt, New York, and Singapore. I hold a BSc (Hons) degree in Computer Science with a 2:1 and a Postgraduate Certificate in Project Management. While I’m not fluent, I also speak some German.
After several years of volunteering (an experience I found incredibly rewarding), I began to reflect on what I truly wanted from my career. I decided to return to the UK to be closer to my parents and support them as they grow older. That personal decision inspired me to follow my passion, retrain, and eventually start Right at Home Medway, right here in the area where I’ve spent most of my life.
When I’m not working, I love spending quality time with my wife and two children, exploring new places through travel, cycling, and flying AutoGyros. I hold a PPL(G) pilot’s licence and enjoy every opportunity to take to the skies.

I spent most of my career working for Her Majesty’s Court Service, where I held several leadership roles across various Magistrates’ Courts. After...
I spent most of my career working for Her Majesty’s Court Service, where I held several leadership roles across various Magistrates’ Courts. After having my two children, I made the decision to focus on raising my young family full-time. During that period, I volunteered with a number of organisations dedicated to child care, and also took the opportunity to retrain, completing several qualifications to become a Higher Level Teaching Assistant (HLTA).
Since then, I’ve had the privilege of working in some wonderful schools, including opportunities to work overseas. My transition from supporting young children in educational settings to caring for vulnerable adults in their own homes has felt very natural, as many of the skills—compassion, patience, attentiveness—are easily transferable between both roles.
Outside of work, I love travelling, both near and far, painting with watercolours, reading on a wide range of topics, and most of all, spending quality time with my family.

I was born and raised in India, where I completed my Master’s degree in Computer Science before moving to the UK after getting married. I initially...
I was born and raised in India, where I completed my Master’s degree in Computer Science before moving to the UK after getting married. I initially began my career in IT and teaching, but transitioned to health care when my children were young.
Starting as a Care Assistant, I gradually progressed through roles including Field Care Supervisor, Care Coordinator, and Registered Care Manager. Along the way, I’ve developed strong communication and leadership skills and gained extensive experience across a variety of care areas such as dementia care, palliative care, learning disabilities, physical disabilities, young adult care, and elderly care.
I was honoured to be shortlisted as a finalist in the Kent Care Awards 2021, which recognised my dedication and passion for the sector. I am committed to ongoing learning and professional development, having completed NVQ Levels 2 through 5 in Health and Social Care.
Outside of work, I enjoy spending quality time with my two wonderful boys and cherishing moments with family and friends. In my free time, I love visiting local temples for prayer, travelling, cooking, gardening, and reading poetry. I’m also proud to speak three different languages.

I was born and raised in Lambeth, South London, and later moved to Kent. I began my career as a Teaching Assistant before discovering my true calling...
I was born and raised in Lambeth, South London, and later moved to Kent. I began my career as a Teaching Assistant before discovering my true calling in care during the COVID pandemic. Encouraged by others who saw my natural caring personality, I joined Right at Home as a Care Assistant and quickly realised how rewarding it was to support the older generation.
Four years on, I’ve grown from Care Assistant to Care Manager, gaining confidence and experience along the way. I now carry out care assessments, welcome new Clients, and make sure every care plan is tailored to individual needs.
Outside of work, I enjoy cooking, family time, and trying my hand at gardening - though I’m still learning which are flowers and which are weeds!

I’ve lived in the Medway towns all my life and attended The Robert Napier Secondary School before leaving at 16. After school, I pursued performing...
I’ve lived in the Medway towns all my life and attended The Robert Napier Secondary School before leaving at 16. After school, I pursued performing arts at college, but my passion for care led me to join the domiciliary care sector at 18.
I spent around 10 years working in a dementia care home, gaining invaluable experience supporting residents with complex needs. I then moved to a nursing home, where I cared for end-of-life clients. After eight months, I was promoted to Senior Carer on the nursing floor.
With 17 years of experience in care, I’ve completed my NVQ Levels 2 and 3, along with specialist training in end-of-life and palliative care. These qualifications, combined with hands-on experience, have helped me provide compassionate and skilled care to those who need it most.
Outside of work, I enjoy spending quality time with my family. We love travelling together and exploring new places whenever we can.

I’ve lived in Medway since I was 13 and attended Upbury Manor Secondary School. After leaving school at 16, I began my career working for a...
I’ve lived in Medway since I was 13 and attended Upbury Manor Secondary School. After leaving school at 16, I began my career working for a solicitor’s office in Chatham, starting as an Office Junior and progressing to Receptionist and Secretary. After having my son, I took a part-time role at ASDA in Chatham and later supported my husband with his flooring business while also running my own cake-making venture.
I’m a proud mum to one son and two daughters. Once my children were grown, I joined Right at Home in February 2020 as a Care Assistant. I immediately loved the role and the meaningful relationships I built with clients and colleagues. I was later promoted to Senior Care Assistant and now serve as Recruitment Coordinator.
In my free time, I enjoy walks with my dog Margot, spending time with friends and family, and signing with a Sign Language Choir. I hold a Level 2 qualification in British Sign Language.

I was born in South London and have lived in Kent for most of my life. My background includes a variety of people-focused roles, from supervising...
I was born in South London and have lived in Kent for most of my life. My background includes a variety of people-focused roles, from supervising teams to progressing through a Management Trainee position. I’ve always thrived in fast-paced environments where people and purpose come first.
When I discovered Right at Home Medway, their values really struck a chord with me, and joining the team felt like a natural step. I knew I wanted to be part of an organisation that truly puts people first, and I’m proud to help grow a team of Care Assistants who genuinely care.
In my role, I look after all things marketing and recruitment. From creating meaningful content across our social media pages to helping bring our local community events to life. Whether it’s sharing stories that matter or finding the perfect Care Assistant, I love making an impact.
Outside of work, I’m a big music lover and foodie. Carpool karaoke is essential on my drives, and I’m always planning the next great meal out with friends and family.

I was born and have lived in Medway for most of my life, and I’m now proudly raising my two beautiful daughters here with my husband. After studying...
I was born and have lived in Medway for most of my life, and I’m now proudly raising my two beautiful daughters here with my husband. After studying Health and Social Care at college, I worked in retail management and hospitality, roles that helped me build strong customer service and people skills.
I joined Right at Home Medway as a Care Assistant. I quickly found that the skills I developed in previous roles were highly transferable into care, particularly when it came to communication and building trust with clients. Being pregnant at the time, the flexibility of the role allowed me to balance work and family life, which was incredibly important.
Over time, I’ve grown within the company and was proud to be promoted to In-House Trainer and become part of the Recruitment Team. I’m also involved in conducting staff supervisions and spot checks, helping to maintain high standards across our care team.
Outside of work, I love spending quality time with my family. We enjoy going on adventures together, especially trying out new restaurants, as my husband and I are both big foodies!

I’ve lived in Medway all my life and love being part of this community. My career started in the fashion industry, where I worked as a merchandiser...
I’ve lived in Medway all my life and love being part of this community. My career started in the fashion industry, where I worked as a merchandiser for the designer brand Joseph, travelling across the UK to stores like Selfridges, Harvey Nichols and Harrods.
After starting my family, I wanted a role with more balance and meaning, which led me into care. I joined Right at Home Medway in 2018 and have never looked back. Over the years, I’ve worked as a Senior Care Assistant and Care Coordinator, and now I’m proud to be a Trainer. Supporting new Care Assistants, sharing my experience, and watching their confidence grow is one of the most rewarding parts of my role.
Outside of work, I enjoy walking my puppy Luna, reading self-development books, and going on holidays with my family. We love exploring new places and making lasting memories together.

I joined Right at Home Medway in 2023 after starting my own family and wanting to return to a role that I genuinely loved. Since then, I have...
I joined Right at Home Medway in 2023 after starting my own family and wanting to return to a role that I genuinely loved. Since then, I have continued to grow within the company, progressing from Care Assistant to Care Coordinator while remaining committed to providing the highest standard of care and support.
One of the most rewarding parts of my role is knowing that I am making a positive difference to people's lives. Looking back, I know my 17-year-old self would be incredibly proud of how far I have come, and I am excited to continue developing my career within health and social care.
Outside of work, I enjoy spending quality time with my family and creating precious memories together. I also go swimming twice a week to relax and unwind, and I love listening to motivational and personal development podcasts.
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