Loading...

Home Instead (Abingdon, Didcot & Newbury)

Suite 8, The Courtyard, 2 London Road, Newbury, Berkshire RG14 1AX
Review Us
Home Instead (Abingdon, Didcot & Newbury), Newbury

Other Home Care Providers you may be interested in:

Care Provided by Home Instead (Abingdon, Didcot & Newbury)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

We can start from as little as an hour a week and have a minimum visit time of 1 hour.

Hourly and live in fees are available on request.

Contact Home Instead (Abingdon, Didcot & Newbury) to get a personalised quote:

Good to Know

Group/Owner

Person in charge

  • Jo McCluskey (Registered Care Manager)
Are you the Owner/Manager of Home Instead (Abingdon, Didcot & Newbury)? View your Advertising Options

Home Instead (Abingdon, Didcot & Newbury) Reviews (10)

8.9

Home Instead (Abingdon, Didcot & Newbury) has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years. Over all time Home Instead (Abingdon, Didcot & Newbury) has 10 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Home Instead (Abingdon, Didcot & Newbury)
Loading...
Showing 10 reviews matching selected criteria
Review from Michele D (Daughter of Client) published on 24 February 2026 Submitted via Website
Overall Experience
Home Instead looked after my mother for 2.5 years, initially just 3 visits a day to help with personal care and meals, but increasingly over the last few months to 5 visits a day and overnight care. Jade and her team are kind, caring, supportive, understanding, professional and experienced and I have no hesitation in highly recommending them.

Thank you for everything you have done which has enabled Mum to stay in her own home. Special thanks to Jade, Rachel and Marion who have cared for Mum since July 2023.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan B (Daughter of Client) published on 9 September 2024 Submitted via Website
Overall Experience

Mum and I are very happy with the service provided by Home Instead. A carer comes in once a day to assist Mum to wash and dress. In addition, they encourage and support her in performing exercises given by an NHS physio to aid her recovery from a nasty fall. Everyone from the office staff to carers have been professional, kind, empathetic and helpful in trying to meet our requirements. The carers have all been punctual, and thorough with lovely personalities that provide a little ray of sunshine in the morning. Thank you to everyone who has been involved in my Mum's care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Graham D (Power of Attorney of Client) published on 12 August 2024 Submitted via Website
Overall Experience
The manager along with both live-in carers arranged to allow my friend to be at home which was his wish.

Unfortunately, he ultimately had to go to a local home but he enjoyed being home and it was only possible due to the manager's dedication to her job.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M P (Wife of Client) published on 25 April 2024 Submitted via Website
Overall Experience
We have used Home Instead Newbury for over 16 months and have been delighted with the care and companionship provided.
Everyone works as a team:- the owners, the office staff and the carers.

The four carers we come into contact with are excellent.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D C (Wife of Client) published on 15 April 2024 Submitted via Postal Card
Overall Experience

Happy with the service provided and hope all will continue in a similar manner. Lovely carers who have fitted in well.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G C (Daughter of Client) published on 12 March 2024 Submitted via Website
Overall Experience

Very pleased with the care my mother has received from the very friendly carers. Very friendly manager who has kept us informed every step of the way. Mum is happy with the carers and is well looked after with all her needs met.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Liz R (Daughter of Client) published on 7 February 2024 Submitted via Website
Overall Experience

Fantastic service from a consistent, really committed, highly skilled care team. Kind, compassionate, thoughtful, effective and efficient. Highly recommend. They go above and beyond!! They have transformed all our lives. The team are well supported by their manager and I have full confidence in them all. They are hugely proactive, very responsive and so, so kind.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K J (Son of Client) published on 6 February 2024 Submitted via Website
Overall Experience
This review covers the period from mid-Jan 2023 (when the service started) to present (Jan 31, 2024). During that time I was staying at the property where the service was provided from service commencement to end Feb 2023. Thereafter I returned home overseas and, whilst I am aware of what is happening, I am not involved day to day. Anyone reading this review should view it in that context.
Over the time I was staying with my parents the care was exemplary, and I believe it has continued in the same vein. Home Instead (HI) was able to provide some care very quickly after it became clear it was required, and to increase it to the ongoing required level quickly thereafter. All the carers have shown considerable empathy and compassion for my parents (despite my father not being the easiest person to deal with), and have shown a lot of patience.

We were in a crisis in Jan 2023, and HI have helped get through that and then helped keep everything 'on an even keel' thereafter.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from L M (Daughter of Client) published on 5 February 2024 Submitted via Website
Overall Experience
The carer provided by Home Instead for my dad is excellent. They are kind, consistent and reliable. The office personnel are efficient and timesheets and invoices have always been correct.
They provide regular reviews to ensure my dad’s needs are being met.
Our carer provides companionship, serves lunch and does some housework.
They are able to provide the same carer for each visit which is really important to us.

I would highly recommend them and have already recommended them to friends.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M d (Client / Service User) published on 15 January 2024 Submitted via Website
Overall Experience
Very happy generally with the care and support I am given on a daily basis.

In comparison with the company that originally addressed my care needs, I have nothing but praise for Home Instead- Their quality of care far exceeds my previous experience.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Abingdon, Didcot & Newbury).

Awards / Recognitions (9)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Home Instead (Abingdon, Didcot & Newbury)

How many Carers does Home Instead (Abingdon, Didcot & Newbury) employ?

Home Instead (Abingdon, Didcot & Newbury) employs 11 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Abingdon, Didcot & Newbury) to verify any information. View our terms and conditions. Home Instead (Abingdon, Didcot & Newbury) has a Basic Service - more info.