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Second to None Care Ltd

Moor Chambers Business Centre, 26 Front Street, Framwellgate Moor, Durham DH1 5EJ
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Top 20 award
Second to None Care Ltd logo
Second to None Care Ltd, Durham
Second to None Care Ltd, Durham
Second to None Care Ltd, Durham

Second to None Care Ltd provides complete, tailored home care services to people in County Durham from qualified carers.

All staff are fully trained and always on hand to look after each individual's every need. From elderly care to dementia care, they have all the tools, knowledge and experience necessary to cater to the specific needs of those in need of support.

The service is flexible and adaptable based on client needs...  

Care Provided by Second to None Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £24.86
  • Weekly Live-in Care Fees: from £24.86
The price(s) shown are provided by the agency. Contact Second to None Care Ltd for full pricing details and T&Cs.

Contact Second to None Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Second to None Care Ltd
  • Private Owned

Person in charge

  • Natalie Craddock (MD)

Second to None Care Ltd Reviews (68)

9.9

Second to None Care Ltd has a Review Score of 9.9 (9.898) out of 10, based on 22 reviews in the last 2 years. Over all time Second to None Care Ltd has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from F D (Granddaughter of Client) published on 8 January 2020 Submitted via Website
Overall Experience

The staff are professional and constantly attentive I cannot praise them enough - their attention to details very welcome and thorough. They were above all, highly committed and liaised with me and my family who cannot be present most days. They maintain dignity in what is deemed to be very trying circumstances. I am still impressed by the warmth and professionalism of the company. I would highly recommend them to all who want the best care for their loved ones.

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Review from Amanda R (Daughter of Client) published on 19 December 2019 Submitted via Website
Overall Experience

Since changing my father’s care provider from another company to Second To None Care, they have not only demonstrated professionalism and commitment but also empathy and understanding towards the complexity of my father’s condition. I work within the healthcare sector myself and appreciate how difficult and frustrating it can be trying to find outstanding care for your loved ones. I would definitely recommend Second To None Care. Their staff are incredibly friendly and it feels like you’re inviting a trusted friend into your home - I have no complaints! Highly recommended.

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Review from Sue J (Partner of Client) published on 19 December 2019 Submitted via Website
Overall Experience

Second To None Care are friendly, committed and hard-working. They have the client's best interest at heart with a kind and caring approach. Second To None Care is good at adapting to change and they can cope with many challenges. They are client-focused and have helped my partner to build up his confidence, lift his mood and helped him with his physio exercises. Lovely staff. Highly recommended

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Review from J R D (Son-in-law of Client) published on 6 December 2019 Submitted via Website
Overall Experience

Professional, supportive, friendly with integrity and a "Can Do" attitude. Previous care companies have often presented restrictions to the care they can provide. Second to None have worked with us to provide solutions to the challenges of complex care.

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Review from Robert E (Son of Client) published on 11 July 2019 Submitted via Website
Overall Experience

Since Second to None Care has been delivering care to my father I have found them to be an excellent service. They communicate effectively with me regarding my father's care. Care staff go above and beyond the call of duty to ensure excellent delivery of care. I would recommend this care company to anyone. The manager is in constant contact with me. Fantastic and very knowledgeable agency.

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Review from Maureen S (Daughter of Client) published on 10 July 2019 Submitted via Website
Overall Experience

Excellent care given, excellent communication, very caring, and professional. Go above and beyond in the care for my mam.

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Review from Lisa B (Daughter of Client) published on 18 June 2019 Submitted via Website
Overall Experience

I cannot praise the staff and management enough at this care agency. With their support, I have fulfilled my promise to my Dad to keep him in his own home. The staff and manager go above and beyond their role to help and support all involved in my Dad's care. The communication is excellent, always keeping me informed of my Dad's daily activities or issues which, with their help, are soon resolved. The carers are friendly and professional, their standards very high. I would recommend anyone looking for care at home to use this agency.

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Review from Shirley C (Wife of Client) published on 13 June 2019 Submitted via Website
Overall Experience

I am very satisfied with this care agency, I have had very good responses, carers are very attentive and caring towards my husband and management are very involved with me and my husband. I am thrilled with the care given and the communication with everyone within the company. I would strongly recommend this care agency to others.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 December 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Second to None Care Ltd.

Awards / Recognitions (2)

  • Recipient: Second to None Care LtdDate: Friday 30 May 2025
  • Recipient: Second to None Care LtdDate: Friday 30 Apr 2021

Meet the Team (3)

Natalie Craddock Job Title: Company Director Joined: 2018
Natalie Craddock
Hi, I'm Natalie and I'm the Company Director at Second to None Care Ltd. I started this company as I have a strong background in the healthcare sector and I wanted to be able to go the extra mile for my staff and service users.

I love nothing more than providing a service that allows people to live comfortably at home just the way they wish to and to give their families peace of mind.

In my spare time, I like to go to the beach and have days out with my son and my family.

Rebecca Job Title: Administrator Joined: 2021
Rebecca

Hi, I am Becca and I am an office administrator at Second To None Care. I have worked here since June 2021 and I really enjoy working with such a nice, hardworking group of people.

I have worked in Care since 2008, from a domiciliary setting to a supported living setting where I supported individuals with learning disabilities, autism and complex needs. I then went on to be a Care Coordinator before starting this job role.

In my spare time, I love spending quality time with my two daughters, socializing with friends and going on holidays.

Kaitlyn Job Title: Care Coordinator Joined: 2020
Kaitlyn

Hi, I'm Kaitlyn and I am the Care Coordinator at Second To None Care, I have been a Care Assistant for 3 years for this company and worked my way up to being the Care Coordinator. I have worked in the care industry for 4 years. The best bit about working in care for me is giving the service users the opportunity to stay at home with family and friends. I enjoy working for a family-run business and working together as a team.

In my spare time, I enjoy going away at weekends with family and friends and going abroad, especially to Turkey. I have three dogs and I enjoy walking and enjoy socializing with friends.

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