





Second to None Care Ltd provides complete, tailored home care services to people in County Durham from qualified carers.
All staff are fully trained and always on hand to look after each individual's every need. From elderly care to dementia care, they have all the tools, knowledge and experience necessary to cater to the specific needs of those in need of support.
The service is flexible and adaptable based on client needs...
Care Provided by Second to None Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £24.86
- Weekly Live-in Care Fees: from £24.86
Contact Second to None Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Second to None Care Ltd
- Private Owned
Person in charge
- Natalie Craddock (MD)
Second to None Care Ltd Reviews (68)
Second to None Care Ltd has a Review Score of 9.9 (9.898) out of 10, based on 22 reviews in the last 2 years.
Over all time Second to None Care Ltd has 68 reviews.
The staff are professional and constantly attentive I cannot praise them enough - their attention to details very welcome and thorough. They were above all, highly committed and liaised with me and my family who cannot be present most days. They maintain dignity in what is deemed to be very trying circumstances. I am still impressed by the warmth and professionalism of the company. I would highly recommend them to all who want the best care for their loved ones.
Since changing my father’s care provider from another company to Second To None Care, they have not only demonstrated professionalism and commitment but also empathy and understanding towards the complexity of my father’s condition. I work within the healthcare sector myself and appreciate how difficult and frustrating it can be trying to find outstanding care for your loved ones. I would definitely recommend Second To None Care. Their staff are incredibly friendly and it feels like you’re inviting a trusted friend into your home - I have no complaints! Highly recommended.
Second To None Care are friendly, committed and hard-working. They have the client's best interest at heart with a kind and caring approach. Second To None Care is good at adapting to change and they can cope with many challenges. They are client-focused and have helped my partner to build up his confidence, lift his mood and helped him with his physio exercises. Lovely staff. Highly recommended
Professional, supportive, friendly with integrity and a "Can Do" attitude. Previous care companies have often presented restrictions to the care they can provide. Second to None have worked with us to provide solutions to the challenges of complex care.
Since Second to None Care has been delivering care to my father I have found them to be an excellent service. They communicate effectively with me regarding my father's care. Care staff go above and beyond the call of duty to ensure excellent delivery of care. I would recommend this care company to anyone. The manager is in constant contact with me. Fantastic and very knowledgeable agency.
Excellent care given, excellent communication, very caring, and professional. Go above and beyond in the care for my mam.
I cannot praise the staff and management enough at this care agency. With their support, I have fulfilled my promise to my Dad to keep him in his own home. The staff and manager go above and beyond their role to help and support all involved in my Dad's care. The communication is excellent, always keeping me informed of my Dad's daily activities or issues which, with their help, are soon resolved. The carers are friendly and professional, their standards very high. I would recommend anyone looking for care at home to use this agency.
I am very satisfied with this care agency, I have had very good responses, carers are very attentive and caring towards my husband and management are very involved with me and my husband. I am thrilled with the care given and the communication with everyone within the company. I would strongly recommend this care agency to others.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 December 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Second to None Care Ltd.
Awards / Recognitions (2)
- Recipient: Second to None Care LtdDate: Friday 30 May 2025
- Recipient: Second to None Care LtdDate: Friday 30 Apr 2021
Meet the Team (3)
I love nothing more than providing a service that allows people to live comfortably at home just the way they wish to and to give their families peace of mind.
In my spare time, I like to go to the beach and have days out with my son and my family.
Hi, I am Becca and I am an office administrator at Second To None Care. I have worked here since June 2021 and I really enjoy working with such a nice, hardworking group of people.
I have worked in Care since 2008, from a domiciliary setting to a supported living setting where I supported individuals with learning disabilities, autism and complex needs. I then went on to be a Care Coordinator before starting this job role.
In my spare time, I love spending quality time with my two daughters, socializing with friends and going on holidays.
Hi, I'm Kaitlyn and I am the Care Coordinator at Second To None Care, I have been a Care Assistant for 3 years for this company and worked my way up to being the Care Coordinator. I have worked in the care industry for 4 years. The best bit about working in care for me is giving the service users the opportunity to stay at home with family and friends. I enjoy working for a family-run business and working together as a team.
In my spare time, I enjoy going away at weekends with family and friends and going abroad, especially to Turkey. I have three dogs and I enjoy walking and enjoy socializing with friends.
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