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Heart2Heart Homecare

Unit 105, Solent Business Centre, 343 Millbrook Road West, Southampton, Hampshire SO15 0HW
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Heart2Heart Homecare, Southampton

Care Provided by Heart2Heart Homecare

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£30.20 - £32.20

No additional such as visit fee added with our upfront costings.

Contact Heart2Heart Homecare to get a personalised quote

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Heart2Heart Homecare Services Ltd
  • Private Owned

Person in charge

  • Gemma Witt-Manchester (Registered Manager)
Are you the Owner/Manager of Heart2Heart Homecare?View your Advertising Options

Heart2Heart Homecare Reviews (27)

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9.7

Heart2Heart Homecare has a Review Score of 9.7 (9.700) out of 10, based on 9 reviews in the last 2 years. Over all time Heart2Heart Homecare has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from Adrian A (Husband of Client) published on 24 January 2022 Submitted via Website
Overall Experience

We are so happy with the service provided by Heart2Heart Homecare. The staff are kind, dedicated and efficient and always prepared to change to match changing requirements. We are always kept updated of any changes in timings as they become necessary due to varying circumstances ie staff shortages due to illness.

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Review from Geoff (Client / Service User) published on 19 March 2021 Submitted via Website
Overall Experience

I have been under the care of the manager's team for the last two years. I found Heart2Heart when I came out of hospital for my 7th hip replacement. They have proved invaluable help in my recovery and the carers continue to support me every morning with my routine. The manager's team have gone above and beyond, even taking me to my aqua therapy and hospital appointments. Last year, I ended up back in hospital due to a bleed in my left leg. I was returned home a few weeks later and Heart2Heart assumed my care. I temporarily needed extra help whilst I was still recovering, which Heart2Heart provided straight away. The team from Heart2Heart have provided unstinting, knowledgeable concern for my wellbeing.

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Review from Kay (Relative of Client) published on 18 March 2021 Submitted via Website
Overall Experience

We’ve just started using Heart2Heart Homecare and I can honestly say they are an excellent care provider! I’m thoroughly impressed so far and I trust that everything so smoothly and safely, which holds extra importance during the current Covid climate.

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Review from Anna (Daughter of Client) published on 17 March 2021 Submitted via Website
Overall Experience
My elderly father was not always the easiest of people to care for but the carers did so with kindness and tolerance. We found the company to be very reliable and proactive in contacting us if necessary. It was great to know we are not the only ones looking out for dad.

We always felt we were dealing with people who had a ‘heart’.

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Review from Maddie (Granddaughter of Client) published on 17 March 2021 Submitted via Website
Overall Experience

Got in touch with the team at Heart2Heart in relation for care for my grandparents. They were quick at responding and arranging an appointment. They clearly went over their services, what they can offer and scheduling requirements. They were thorough and worked around all our requirements.

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Review from Corinne F (Granddaughter of Client) published on 12 March 2021 Submitted via Website
Overall Experience
We use Heart2Heart for the care needs of my grandparents, I've always found the company put the needs of the individual first, whenever I've needed to contact the office, I've always got a speedy and courteous response.

Most importantly, my grandparents are extremely pleased with the care they receive from the care workers and speak very highly of the service. Nothing is ever too much trouble. During the pandemic, the care workers have taken all reasonable precautions to keep my grandparents safe, for which I’m truly grateful. I would recommend Heart2Heart to anyone looking to provide their relatives with some extra support. I do not worry about my grandparents so much now, as I know the Carers treat them with respect and are taking great care and always looking out for them.

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Review from Alan B (Client / Service User) published on 12 March 2021 Submitted via Website
Overall Experience

Been receiving care from this provider for a year now. Every carer they have provided has been professional and friendly. All have helped me with my physical needs and also helping keep my spirits up during lockdown. All my carers have great personalities. Never had any reason not to be satisfied with the care they have provided.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

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Awards / Recognitions (1)

  • 31 Mar 2022Recipient: Heart2Heart Homecare

Accreditations

There are no accreditations posted yet for Heart2Heart Homecare.

Meet the Team (0)

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