Caring Folk Ltd

My grandma has used Caring Folk for 3 years going from a single call 2 times a day to a double up call 4 times a day the level of care has never slipped the managers are always on hand at whatever time of day it is and the care team are absolutely amazing they go above and beyond there daily duties on every shift as a family we can not thank them enough for the level of care and dedication they have provided for my grandma a truly special company.

Caring Folk looked after my Gran for over 2 years, through to end of life. The team not only supported Gran, but our entire family, through an upsetting process with such empathy and care. We will be forever grateful to the Caring Folk team!

Thanks also for the high attendances at Mum's funeral. It ment so much!

Having to accept that you need carers at the age of 42 is daunting enough and then you begin the task of finding one that actually answers the phone and are able to provide the care you need. Jess at caring folk came out to see me and put my mind at ease. Care was set up quickly and then I got a follow up phone call a few weeks in to make sure everything was going okay. I have been with the company nearly 6 years now and have absolutely no complaints. The carers genuinely are caring! More recently, Kirsty has been extremely helpful and supportive and shout outs to Gail and Lucy from the office too!

I asked around at work and other local people for recommendations for a care company to help me look after my elderly mother. The name Caring folk came up time and time again. Mum lives in an annexe next to my house but looking after my mum on my own became too difficult and I knew I needed help. I can honestly say that was the best decision I could have made as this enables mum to stay with me but get the extra care she needs. Mum can be very difficult but the ladies that come to help are simply amazing and really care which shows with all the extra things they do for her like plaiting her hair and having a chat with her, it's not just a job, these ladies are definitely 'caring folk'. I have had a lot of support from management too when it comes to looking for other professional help for mum's needs where I wouldn't necessarily know where to start. I have to say Caring Folk are professional, caring, sensible and committed. I would be lost without them.

I can not recommend this Company enough, Caring Folk - does what it says CARES, it's not just a job to them its a vocation, thank you for coming into Mums life when we needed you

I cannot recommend caring folk enough if you're looking for a home care provider. Caring folk were amazing with our mum (who wasn't the easiest at times) every single staff member went above and beyond to make her visits fun and engaging. The senior team were also very hands on and took the weight of us as a family, we can't thank them all enough for the care our mum received.

.It's hard to express how much they do for my mum,often going above and beyond any expectations. Mum had to go into hospital recently as the carers had quickly realised she had a serious infection, they called an ambulance and a carer stayed with mum until it arrived and took her to hospital.The following day the ambulance man phoned me to give an update and told me that he had never seen such care ,concern and love before from a carer to her client, that says all you need to know about Caring Folk

It was a pleasure for myself to have the team around and I have nothing but praise for the company.

We first contacted Caring Folk during 2023 when my mum had a fall and we urgently needed some extra support for when she came out of hospital. She had been living a very independent life and this seemed like a massive change for the family. It felt daunting but Jess was immediately able to put my mind at rest. Caring Folk were very quick in organising the support that we needed which meant that my mum could start to regain her independence and my mind was put at rest by knowing that she was being well looked after. All the team were extremely kind and reliable, and the office team were very good in communicating if there were any potential issues such as unforeseen visit delays. We had to request some additional support at times and Jess was always very proactive in ensuring this was arranged and met my mum's needs. Some of the staff became true friends to my mum and that in itself is a reflection of the company. I would highly recommend Caring Folk.

Choosing a care provider for my dad was made easier as we had previous experience of the excellent care delivered by Caring Folk for my mums end of life care. Dad's care became a requirement following his diagnosis of Dementia which slowly affected his ability to remain independent . A very proud and independent man dad initially found the acceptance of care very difficult. Caring Folk were sensitive to this from the outset, during their Initial assessment and as his care needs increased. Caring Folk worked together with dad and family members to go at dads pace. All communications were made easy between Caring Folk, dad and family members. They were responsive to all dad's care needs as they inevitably changed over time. Dad gradually realised how Caring Folk could help him to remain at home and be as independent as possible which is where he wanted to be . A fabulous team of carers who enriched dad's life with their sensitivity, care , company and humour which he loved.

Nearly 4 years ago I made a call to Caring Folk after they were highly recommended to come help me look after my mum who was diagnosed with dementia, My dad was not keen to start, but Jess settled our minds and helped us get set up, to start with it was a few times a week but as mum deteriorated bit by bit Caring Folk added extra to help mums every needs, The girls were a breath of fresh air coming in and lifting the mood not just for mum but dad and myself as well, they were often heard singing along to the radio, they became part of the family. The office girls were always on hand if needed, the support given by them to get mums needs met regarding equipment at every level etc was only a phone call away, Sadly we lost my lovely mum not long ago, the house is now very quiet without the girls coming and going, we could not have managed without Caring Folk the love and care and support right to the end was exceptional, I could not recommend them highly enough.

Thanks again.

If I could give this fabulous caring care team a thousand stars I would! Excellent service the care from this team of wonderful people was 2nd to none after getting in touch to look after our mum the love and support we had was mind blowing to reassuring us how and what they provided even ordering prescriptions food shopping bathing etc I can't thank this company enough I would definitely recommend this service one hundred percent! Thanks to Kirsty and girls who was always on call if I needed any help with questions lots of love unfortunately now our mum is in a care home .

Thank you so much to each and everyone of you I could not have done it without you so a big thank you from the bottom of my heart

Thank you so

Caring Folk provided support to my dad for about 16 months whilst he was still living independently at home. During this time, they accommodated many changes to his needs and supported us to manage some difficult times as his mobility deteriorated and needed increased support. The whole team were really compassionate and kind and would have a joke with my dad and he looked forward to their visits. This obviously made it much easier for me knowing that we could place our trust in them, something that can feel quite difficult initially when adjusting to letting carers in to your home. I couldn't recommend Caring Folk enough, they were brilliant - thank you for everything you did for us!! :)

Our experience of Caring Folk has been amazing. We engaged their services in August 24 as part of a care package to get my Dad home from a long stay in hospital. They were waiting to meet the ambulance when Dad was brought home and assessed his needs straight away. The caring started immediately. The package was for them to come in four times a day. It sounds dramatic but the first morning they came in it was like a host of angels had descended on the house. They chatted and made him feel at ease as they washed and dressed him. This continued for the following months until Dad went into a care home. They always treated him with dignity and respect and although they were there for Dad, they also checked that Mum was okay. Communication was fabulous so if something unusual was noticed during a visit, the next carer would know about it and follow it up. All the carers who came were excellent and did everything they could to support and guide us.

We cannot recommend Caring Folk (CF) enough. They have been amazing. The Team at CF worked hard to build trust with our uncle who has dementia and was initially reluctant to accept any care. They kept us fully informed and went over and above to make the situation easier for all concerned. They were flexible in their approach and took into account our uncles needs and wishes. In the event of any issues CF were quick to respond and ensured positive outcomes.

Caring Folk were the rock of our family we had to ask for help with my mum having dementia at first she was all there but went down hill fast if it hadn't been for caring folk holding us up we too would have gone down, the care compassion understanding and individual care and kindness shown to my mum was way above anything I could have expected each and every carer had something special something giving to offer her, sadly mum passed away and they they were still at her side right until the end saying thank you to theses girls will never be enough we owe them so much we I'll be forever grateful.