1st Homecare Kings Langley provides personalised care and support to individuals in Kings Langley, Watford, Hemel Hempstead, and surrounding areas, enabling clients to remain safe, independent, and comfortable in their own homes.
Part of 1st Homecare Group, the Kings Langley team provides care tailored to each individual's needs, preferences, and routines. Support may include companionship, assistance with everyday tasks, personal care, dementia care, respite support, and more comprehensive packages of care....
1st Homecare Kings Langley provides personalised care and support to individuals in Kings Langley, Watford, Hemel Hempstead, and surrounding areas, enabling clients to remain safe, independent, and comfortable in their own homes.
Part of 1st Homecare Group, the Kings Langley team provides care tailored to each individual's needs, preferences, and routines. Support may include companionship, assistance with everyday tasks, personal care, dementia care, respite support, and more comprehensive packages of care. 1st Homecare Group also offers live-in care for those who require continuous support while remaining in familiar surroundings.
The service is built around the values of compassion, respect, dignity, openness, honesty, collaborative working, commitment to quality care, and caring with a smile. The team collaborates with clients, families, and other professionals to provide reliable, person-centred support.
1st Homecare Group has been recognised as a Top 20 Small Home Care Group by homecare.co.uk for seven consecutive years, from 2020 to 2026, based on reviews from clients and their families. In 2025, the Group also received the Gold Award for Most Outstanding Regional Home Care Group at the Home Care Awards.
1st Homecare Kings Langley focuses on providing compassionate, dependable care that enables individuals to continue living life according to their own preferences at home.
Care Provided by 1st Homecare (Kings Langley)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £34
Weekly Live-in Care
From £1,645
Visiting care from £34 per hour on weekdays and £40 per hour at weekends. Live-in care from £1,645 per week for one person and £1,904 per week for couples. Free care assessments are available.
The price(s) shown are provided by the agency. Contact 1st Homecare (Kings Langley) for full pricing details and T&Cs.
Contact 1st Homecare (Kings Langley) to get a personalised quote:
1st Homecare (Kings Langley) has a Review Score of 9.9 (9.925) out of 10, based on 17 reviews in the last 2 years. Over all time 1st Homecare (Kings Langley) has 71 reviews.
Reviewer Connection to 1st Homecare (Kings Langley)
Loading...
Showing 71 reviews matching selected criteria
Review from J H (Client / Service User) published on 7 March 2024 Submitted via Postal Card•
Overall Experience
In the times I have been connected to 1st Homecare I have always received the best of care.
In the times I have been connected to 1st Homecare I have always received the best of care.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Thank you very much for your review, I am pleased to hear you feel you always receive the best of care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from F D (Wife of Client) published on 26 February 2024 Submitted via Postal Card•
Overall Experience
The carer comes once a week. She is so easy to get on with and is very supportive.
The carer comes once a week. She is so easy to get on with and is very supportive.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Thank you for taking the time to fill in this review, I am pleased that you get on so well with your carer and that you feel supported by her.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Don B (Son of Client) published on 7 February 2024 Submitted via Postal Card•
Overall Experience
Very good carers and management staff - great service.
Very good carers and management staff - great service.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Thank you for your review, we do appreciate it. I will pass your comments to the other members of the team here.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from F M (Client / Service User) published on 5 February 2024 Submitted via Postal Card•
Overall Experience
My hearing and mobility are somewhat impaired but the carers make allowances. The times which they come are irregular and sometimes they find it hard to say when they will be coming the next day. They are always polite. On the whole, I am satisfied with the service. I find it a little expensive and...
My hearing and mobility are somewhat impaired but the carers make allowances. The times which they come are irregular and sometimes they find it hard to say when they will be coming the next day. They are always polite. On the whole, I am satisfied with the service. I find it a little expensive and dealing with Hertfordshire Councty Council on the phone is very frustrating.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Thank you for this review, I am pleased that you are satisfied with our service. Our carers will always be able to let you know what time the next visit is scheduled for so please do ask them. We can of course send a rota on a weekly basis if that makes planning easier.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M J (Client / Service User) published on 5 February 2024 Submitted via Postal Card•
Overall Experience
Very satisfied with care. Carers are punctual and pleasant, like friends. I could not stay in my home without them - I am very grateful.
Very satisfied with care. Carers are punctual and pleasant, like friends. I could not stay in my home without them - I am very grateful.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Thank you for this review, I am pleased that you continue to be satisfied with your care with the changes that you have been through recently.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David M (Son of Client) published on 2 February 2024 Submitted via Postal Card•
Overall Experience
1st Homecare are outstanding as a service provider. The whole service from management to individual carers is excellent. Thank you!
1st Homecare are outstanding as a service provider. The whole service from management to individual carers is excellent. Thank you!
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Thank you for this review, I know how much you value the care our carers provide to Mum and thank you for your continued support and compliments to our carers.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from James D (Client / Service User) published on 18 December 2023 Submitted via Postal Card•
Overall Experience
1st Homecare? 1st class! Very happy with the service.
1st Homecare? 1st class! Very happy with the service.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Many thanks for this review; lots of changes for you at the moment, and I am pleased we have been able to support you both so well.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G C (Client / Service User) published on 10 August 2023 Submitted via Postal Card•
Overall Experience
I have only been using care for one month and am very pleased with the help.
I have only been using care for one month and am very pleased with the help.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Thank you for your review. I am pleased we have been able to help you. I will let your carers know that you have given them 5/5 for the care they give you, it is very much appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Valerie K (Client / Service User) published on 28 June 2023 Submitted via Review Postal Card•
Overall Experience
I am very pleased and happy with the help I have received from 1st Homecare. They are always ready to help and greet you with a smile and kind words, they always ask if you need anything else. If I do or did need anything else, I would not be afraid to say so, they are so easy to talk to. I feel so...
I am very pleased and happy with the help I have received from 1st Homecare. They are always ready to help and greet you with a smile and kind words, they always ask if you need anything else. If I do or did need anything else, I would not be afraid to say so, they are so easy to talk to. I feel so safe knowing I have them at my side, you could not ask for more.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Thank you for your review. We are delighted you are happy with our services and that you are so positive about our carers. I am especially pleased to hear that you feel safe knowing you have them at your side.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A B (Wife of Client) published on 14 May 2023 Submitted via Postal Card•
Overall Experience
The ladies are all lovely, efficient and treat my husband with dignity and respect.
The ladies are all lovely, efficient and treat my husband with dignity and respect.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Thank you for your review, your comments are appreciated and I will pass these on to our staff.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stella F (Daughter of Client) published on 12 May 2023 Submitted via Postal Card•
Overall Experience
We have been using 1st Homecare for several years, our carers have been wonderful and consistent. Our changing needs have been well supported with help from one member of staff with occupational health. We have full confidence and trust in the care we receive.
We have been using 1st Homecare for several years, our carers have been wonderful and consistent. Our changing needs have been well supported with help from one member of staff with occupational health. We have full confidence and trust in the care we receive.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Thank you very much for such a positive review of our service. I will pass your kind comments on to all our team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R R (Wife of Client) published on 16 January 2023 Submitted via Postal Card•
Overall Experience
This has proved very good in all ways and we have felt at ease from the start. The staff have been helpful to get him back on his feet again. Still quite a bit to go but we feel sure it will all come right. All kind and thoughtful people.
This has proved very good in all ways and we have felt at ease from the start. The staff have been helpful to get him back on his feet again. Still quite a bit to go but we feel sure it will all come right. All kind and thoughtful people.
↩Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)
Many thanks for your review, I am pleased that we have been able to provide a good service to support you and your husband.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J J (Client / Service User) published on 16 November 2022 Submitted via Postal Card•
Overall Experience
In the short time that I was able to use your services, I found the experience extremely helpful and efficient. The staff were understanding of my needs, compassionate and always friendly and helpful. I would not hesitate to recommend 1st Homecare and it is only my personal circumstances changing,...
In the short time that I was able to use your services, I found the experience extremely helpful and efficient. The staff were understanding of my needs, compassionate and always friendly and helpful. I would not hesitate to recommend 1st Homecare and it is only my personal circumstances changing, that means I can't continue with them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ruby B (Client / Service User) published on 31 October 2022 Submitted via Postal Card•
Overall Experience
To date, the service provided has been very, very good and I have no complaints. All of the staff are very polite and competent.
To date, the service provided has been very, very good and I have no complaints. All of the staff are very polite and competent.
↩Reply from Lesley Bignold, Registered Manager at 1st Homecare (Kings Langley)
Thank you so much for taking the time to review the service we give you. I am delighted to see you are happy with it and look forward to continuing supporting you in the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pat D (Wife of Client) published on 7 September 2022 Submitted via Postal Card•
Overall Experience
My husband's carers are great. This has been a recent experience for us and we were not sure what to expect but my husband is happy with his personal care and chatting to others. His dignity is respected and all his needs are catered for. This makes me happy and I also benefit from help given to me...
My husband's carers are great. This has been a recent experience for us and we were not sure what to expect but my husband is happy with his personal care and chatting to others. His dignity is respected and all his needs are catered for. This makes me happy and I also benefit from help given to me with light housework etc.
↩Reply from Lesley Bignold, Manager at 1st Homecare (Kings Langley)
Thank you for your very positive response. I am delighted you are happy with our services. Please don't hesitate to let us know if we can help in any other way.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Shirley H (Client / Service User) published on 11 July 2022 Submitted via Postal Card•
Overall Experience
Everyone is friendly and efficient. Cannot thank them enough.
Everyone is friendly and efficient. Cannot thank them enough.
↩Reply from Lesley Bignold, Registered Manager at 1st Homecare (Kings Langley)
Many thanks for your very positive review - we are delighted your experience with 1st Homecare has been a good one.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nicholas R (Client / Service User) published on 5 July 2022 Submitted via Postal Card•
Overall Experience
Punctual, cheery, helpful and patient. I looked forward to my daily visit.
Punctual, cheery, helpful and patient. I looked forward to my daily visit.
↩Reply from Lesley Bignold, Registered Manager at 1st Homecare (Kings Langley)
Many thanks for your very positive review. I am so pleased that we could help you for the time you needed support but glad that you have recovered from your op and no longer need us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from I H (Client / Service User) published on 2 March 2022 Submitted via Postal Card•
Overall Experience
Very friendly and helpful.
Very friendly and helpful.
↩Reply from Lesley Bignold, Registered Manager at 1st Homecare (Kings Langley)
Thank you so much for taking the time to submit a review for our organisation. I am delighted that you are happy with our service. Please don't hesitate to contact us, if we can help in any other way.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Linda B (Client / Service User) published on 10 February 2022 Submitted via Postal Card•
Overall Experience
Most helpful. Grateful for support to get in and out of the bath and get dressed.
It's very comforting to have this support.
Most helpful. Grateful for support to get in and out of the bath and get dressed.
It's very comforting to have this support.
↩Reply from Lesley Bignold, Registered manager at 1st Homecare (Kings Langley)
Many thanks for your positive response - we are so glad we can support you in your daily life.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J F (Client / Service User) published on 2 February 2022 Submitted via Postal Card•
Overall Experience
I have had help from 1st Homecare for some time. My husband had care from them, a first like me, he was very grateful and happy to have such kind staff. He and I were very pleased as I am now to have their assistance. My husband died, 10 years ago, but the kindness is still as good as it was then.
I have had help from 1st Homecare for some time. My husband had care from them, a first like me, he was very grateful and happy to have such kind staff. He and I were very pleased as I am now to have their assistance. My husband died, 10 years ago, but the kindness is still as good as it was then.
↩Reply from Lesley Bignold, Registered Manager at 1st Homecare (Kings Langley)
Thank you for taking the time to give us such a lovely review. Our carers are delighted that we have been able to support both you and your husband and I know they enjoy reminiscing about him with you when they visit.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (3)
News
24 Sep 2026
1st Homecare has joined organisations and local health professionals across its communities to support Falls Prevention Week, sharing practical advice to help older people stay safe, active and independent at...
24 Sep 2026
1st Homecare has launched Community Cafés in Oxford and Kings Langley, creating welcoming spaces where older people, carers and members of the local community can meet, enjoy refreshments and connect...
24 Sep 2026
1st Homecare Group was delighted to receive the Gold Award for Most Outstanding Regional Home Care Group or Franchise Network at the Home Care Awards 2025. The national award recognises...
There are no accreditations posted yet for 1st Homecare (Kings Langley).
Meet the Team (6)
Helen BackhouseJob Title Office ManagerJoined 1998
Helen has been with 1st Homecare since 1998 and is the Registered Manager for the Kings Langley service. With many years of experience in care, Helen...
Helen has been with 1st Homecare since 1998 and is the Registered Manager for the Kings Langley service. With many years of experience in care, Helen leads the team in delivering high-quality, person-centred support to clients across Kings Langley, Watford, Hemel Hempstead and the surrounding areas.
Sharon HeathJob Title Deputy Manager
Sharon is Deputy Manager at our Kings Langley branch and works closely with Helen and the wider team to ensure our clients receive high-quality,...
Sharon is Deputy Manager at our Kings Langley branch and works closely with Helen and the wider team to ensure our clients receive high-quality, person-centred care. Sharon brings a wealth of experience to her role and is passionate about supporting both our clients and care team, helping to ensure the smooth day-to-day running of the service.
Annabella RennisonJob Title Training & Compliance DirectorJoined 2012
Annabella has been a Director at 1st Homecare since 2012 and leads training and compliance across the Group. She is passionate about maintaining high...
Annabella has been a Director at 1st Homecare since 2012 and leads training and compliance across the Group. She is passionate about maintaining high standards of care and ensuring our teams have the training, knowledge and support they need to provide excellent care to our clients.
Outside of work, Annabella is an accomplished singer and member of the Aylesbury Consort of Voices.
Kelly CoxJob Title Business Development ManagerJoined 2026
Kelly joined 1st Homecare in 2026 as Business Development Manager, working across the Group to build relationships, raise awareness of our services and develop opportunities within the communities we support.
Kayleigh WhistonJob Title Care AdministratorJoined 2022
Kayleigh is our Care Administrator at Kings Langley and provides valuable support to the office team, helping with the day-to-day administration of...
Kayleigh is our Care Administrator at Kings Langley and provides valuable support to the office team, helping with the day-to-day administration of the service. She plays an important role in helping things run smoothly behind the scenes and supporting both our care team and clients.
Tracy WarneJob Title Care Co-ordinatorJoined 2015
Tracey is our Care Coordinator at Kings Langley and plays an important role in coordinating care for our clients. She works closely with clients,...
Tracey is our Care Coordinator at Kings Langley and plays an important role in coordinating care for our clients. She works closely with clients, their families and our care team to help ensure care is delivered reliably and in line with individual needs and preferences.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 1st Homecare (Kings Langley) to verify any information. View our terms and conditions. 1st Homecare (Kings Langley) has an Enhanced Service -what an Enhanced Service includes.
