1st Homecare (Kings Langley)

14 Langley Wharf, Railway Terrace, Kings Langley WD4 8JE
Review Us
9.9 62 Reviews
  • 1st Homecare (Kings Langley), Kings Langley
Part of the 1st Homecare Group, 1st Homecare Kings Langley takes pride in delivering a friendly and reliable service to people's homes in Kings Langley, Watford, Hemel Hempstead, and surrounding areas. The group also has offices based in Oxfordshire and Hertfordshire and offers a live-in service.

The provider's key values are compassion, respect & dignity, openness & honesty, collaborative working, commitment to quality of care and caring with a smile. More details of how these values work in practice are shown on their website.

In March 2025 The Group was awarded winner of the category 'Most Outstanding Regional Homecare Group in UK' by Homecare Awards. In addition the group has been one of the top 20 Groups in the country for 6 successive years (as measured by homecare.co.uk)
Show 1st Homecare (Kings Langley) on the Map

Care Provided by 1st Homecare (Kings Langley)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £32

These prices are only a guideline, please contact 1st Homecare (Kings Langley) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Helen Backhouse (Registered Manager)

1st Homecare (Kings Langley) Reviews (62)

9.9

1st Homecare (Kings Langley) has a Review Score of 9.9 (9.869) out of 10, based on 18 reviews in the last 2 years.
Over all time 1st Homecare (Kings Langley) has 62 reviews.

Overall Experience
  • 49
  • 12
  • 1
  • 0
  • 0
Date Published
  • 62
  • 6
  • 7
  • 18
  • 44
Reviewer Connection to 1st Homecare (Kings Langley)
  • 36
  • 14
  • 5
  • 4
  • 2
  • 1
Total of 62, showing 61-62
Review from Mary W (Daughter of Client) published on 27 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All my dealings with 1st Homecare have been very positive. My mother's carer is very nice and everything is reviewed once a month by a manager. I think this is excellent as it shows that the company cares about the service they provide.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Denise W (Daughter-in-law of Client) published on 29 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Angels in disguise. Wonderful support. I can't tell you the relief to know the carers are going in three times a day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for 1st Homecare (Kings Langley) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for 1st Homecare (Kings Langley) is calculated as follows: ( (95 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 107 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for 1st Homecare (Kings Langley) is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (7)

Meet the Team (1)

Helen

Helen Backhouse

Job Title: Office Manager Joined: 1998

Helen has been with us since 1998 and now manages the office from our office in Nash Mills, Kings Langley.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 1st Homecare (Kings Langley) to verify any information. View our terms and conditions. 1st Homecare (Kings Langley) has an Enhanced Service - more info.