Right at Home (Central Wiltshire)

Passionate about spreading awareness when it comes to all things social care.

Right at Home Central Wiltshire, led by Managing Director Jack Miller, is committed to making a difference and leading the way in home care. Jack opened Right at Home Central Wiltshire in 2019 with an ambition to create 100+ jobs in Health and Social Care within the local community.

Under Jack's leadership, the company is dedicated to developing its team, delivering first-class care, and enabling individuals to live independently in their own homes—a vision Jack was passionate about bringing to his local area. He strongly believes that everyone should have the opportunity to live in their own home, though he acknowledges that this can be challenging, particularly for those requiring assistance due to disabilities or limited mobility.

- Financial Oversight and Control

ensuring that our growing service stays true to the core values of providing quality support for all employees and outstanding care to all clients.

Right at Home Central Wiltshire, providing Quality Care & peace of mind across Calne, Chippenham, Malmesbury, Melksham, Devizes, Trowbridge, Marlborough, Pewsey & Bradford on Avon. Read less

Caroline is the Operations Manager at Right at Home Central Wiltshire. She joined the business as Registered Manager, bringing with her a wealth of knowledge, experience, and a genuine passion for delivering high-quality, person-centred care.

In her role, Caroline oversees compliance across the service, including internal audits, policies, and procedures, while also managing the financial performance of the business. She plays a key role in driving sustainable growth, ensuring that the quality of care remains at the heart of everything we do.

Caroline leads and supports both the office and care teams, ensuring our people receive the training, guidance, and development they need to thrive. This strong focus on workforce support enables our clients to consistently receive the very best standard of homecare.

She is registered with the Care Quality Commission (CQC) and ensures we maintain the highest levels of compliance and quality.

In recognition of her exceptional leadership and dedication, Caroline was awarded Registered Manager of the Year 2024 at Right at Home UK. She also successfully completed her NVQ Level 5 in Leadership for Health and Social Care in 2020, reflecting her ongoing commitment to professional development and outstanding care leadership.

Why did you join Right at Home?

“Having worked within the social care sector since 2012, it is essential to me that I am able to work with a provider that is just as passionate about looking after its staff and service users as I am. This is something that I have definitely found with Right at Home.”

Why did you get into care?

“I first started working in care because I wanted to be able to make a difference in people’s lives; in starting this career, I have found it to be the most fulfilling and satisfying thing that I could do. Now I can’t imagine doing anything else.” Read less

Amy Purps is our Registered Manager, dedicated to overseeing overall client compliance, onboarding new clients and quality assurance, ensuring the highest quality of support, and providing leadership to our client relationship managers, building a stronger team within the office and also out in the field with our clients.

She joined us as a Client Care Manager. Initially, she became the Deputy Service Manager, bringing her eight years of experience in the care industry. Throughout her career, she has continuously expanded her skills and expertise, becoming a true professional in home care management. Her deep passion for delivering exceptional support and communication to our clients is evident in everything she does.

In 2026, Amy’s dedication, passion and people-first approach earned her the Rising Star Award at the Right at Home Awards. This national recognition celebrates the difference she makes every day to Clients, Carers and the wider team, as well as her impressive growth within the care sector. Amy was also shortlisted for the Frontline Leader Award at the Great British Care Awards 2025 and the Rising Star Award at The Women in Achieving Greatness in Social Care 2025.

She has completed the “Train the Trainer” programme. This course equips managers with the skills and knowledge to train their teams. We're also thrilled that the programme has been honoured with the prestigious Princess Royal Training Award.

Why did you get into care?

“I joined the care industry after discovering a keen passion for making a difference in individuals' lives. A family illness opened my eyes to the importance of quality care, which led me to enrol in a college course, and the rest is history! I love the feeling of coming home and knowing that I’ve made a positive impact on a client’s life – it truly makes me smile. Pleasing others brings me great joy, and that’s why my role at Right at Home feels like the perfect fit for me!” Read less

Blanca joined our team as the Marketing Manager, bringing with her a wealth of expertise and a well-rounded skill set in marketing.

She is responsible for promoting our services to a wider community through a range of marketing activities, both online and offline, to ensure local people understand how we can support them, with a focus on building awareness and connecting with our Clients and the community. Blanca also works on circulating updates to our Clients and network partners.

Over the course of her career, she has honed her abilities in branding, communications, digital marketing, and event management, making her a dynamic and versatile professional.

Blanca is a finalist for the Communications Gura Award at The Women in Achieving Greatness in Social Care 2025.

Stay tuned as we continue to share more about our services, events, and community initiatives - there's much more to come!

Why did you join Right at Home?

“I am deeply inspired by Right at Home’s mission to make a real difference in the lives of seniors and adults with physical needs and learning disabilities. The opportunity to contribute to such a meaningful cause through her work in marketing is something I find both exciting and profoundly rewarding.” Read less

Hannah joined us as our Marketing & Community Engagement Coordinator, bringing a range of experience in impact-focused work and an enthusiasm for finding creative ways to support others.

Hannah has worked in project coordination, mentoring, social media marketing and customer service across a range of organisations, all with the goal of making a positive difference to communities and individuals.

At Right at Home, Hannah supports our Marketing Manager in promoting our services to the community through a mix of online and offline marketing activities.

Why did you start working with Right at Home?

“I joined Right at Home because I believe in empowering people to live their lives to the fullest, as independently and with as much autonomy as possible. I’m proud to contribute to Right at Home’s approach to personal care through a variety of services that enable individuals to tailor support around their own lifestyle and preferences. Having worked in a range of impact-driven organisations, I’m excited to be part of a team that aims to improve the quality of life of those we support.” Read less

Previously, Amy held the role of Client Care Manager, where she was highly regarded for her dedication and deep understanding of individual client needs. In her current role as Care Coordinator, Amy plays a vital part in the smooth running of services, managing complex rostering with exceptional attention to detail. Her enthusiasm, organisation, and proactive approach ensure both clients and carers feel supported, while care visits run reliably and seamlessly. She works closely with healthcare professionals and the wider care team to coordinate responsive, person-centred support.

Amy values the flexibility offered by Right at Home Central Wiltshire, which allows her to balance her professional responsibilities with family life while continuing to make a meaningful difference to the lives of others.

What does quality mean to you?

“To me, quality means delivering care with consistency, compassion, and attention to detail, making sure every client receives the right support, at the right time, from the right people, and always feeling confident in the care they receive.” Read less

Gemma joins Right at Home Central Wiltshire as our Care Coordinator and has over 15 years of experience in the health and social care sector, working across residential, nursing and domiciliary care services.

As Care Coordinator, Gemma works closely with our Clients, families and Carers to help ensure care is well planned, responsive and tailored to each individual's needs.

“I joined Right at Home after hearing so many positive things about the company and its supportive culture. Having worked with Caroline Evans (link to CE’s profile) previously, I knew it would be a great place to develop my career. I'm looking forward to settling into the team, supporting our Clients and Care Assistants, and making a positive contribution in my role.”

“Starting my working life in care and progressing throughout my career, I have always found it incredibly rewarding to know that I can make a positive difference in someone’s life. I cannot see myself doing anything else and feel passionate about continuing to support people in the best way possible.” Read less

Kate joined us as our Recruitment Coordinator, bringing experience in recruiting care professionals and supporting staff wellbeing within care services.

Alongside her office-based experience, Kate has also worked as a carer for several years, gaining valuable frontline experience across areas including dementia care, end-of-life support, supported living and domiciliary care. This background helps her understand the qualities needed to build a compassionate and reliable care team.

“I have heard great things about Right at Home and have wanted to be part of the team for a while. Care is my passion, and I’m really excited to join and contribute to the team.”

“To me, quality means consistently doing something to a high standard and taking pride in the details.” Read less

Jess is the Office Coordinator at Right at Home Central Wiltshire and brings valuable experience across a range of care roles since joining the care industry in 2015. Throughout her career, Jess has worked as a Care Assistant, Senior Carer, and Care Coordinator, giving her a strong understanding of both frontline care and office operations.

As the first point of contact for Clients, Care Assistants, and enquiries, Jess plays an important role in supporting the smooth running of the office. She also prepares and updates client assessment packs and care documentation, helping to ensure high standards of care and communication are maintained.

Jess is passionate about improving the lives of people who may otherwise struggle to remain independent at home and is committed to providing compassionate, person-centred support.

“I chose to join Right at Home because I previously enjoyed working for the company and appreciated the supportive environment and high standard of care provided to clients.”

“To me, quality care really makes a difference - going the extra mile to make sure each individual is respected and cared for as a whole, while maintaining their dignity, independence, and comfort.” Read less

Mandy has worked in health and social care for many years, and caring for people has always been at the heart of what she does.

She loves getting to know Clients and their families, building trusted relationships and making sure they feel supported, listened to and confident that they are receiving the very best care.

In her role as Client Relationship Manager, Mandy is a key point of contact for Clients, families and referral partners, helping to ensure everyone feels informed, supported and cared for throughout their journey with us. She supports Clients and families from the initial assessment through to ongoing care reviews, manages enquiries and day-to-day queries, maintains clear and regular communication, and gathers feedback to help us continually improve our service.

“I joined Right at Home because I wanted to work for a company that genuinely puts people first. I had worked with Caroline previously, so I already knew I would be joining a team that is passionate about delivering high-quality care and making a real difference.”

“I enjoy helping others to stay independent and making life a little easier for them. Sometimes it’s the smallest things - a chat over a cup of tea, a smile, or simply being there to listen - that can make the biggest difference, and that’s something I never take for granted.” Read less

Louise is the Office Administrator at Right at Home Central Wiltshire, supporting the team with a wide range of administrative tasks and helping the office run smoothly day-to-day.

Louise helps to ensure the office is organised, approachable and well supported. As one of the first friendly faces people meet when they come into the office, she helps create a warm and welcoming environment for Clients, families, Care Assistants and visitors. She also provides administrative support across the wider team, helping to keep information up to date and ensuring day-to-day tasks are handled efficiently.

Louise describes herself as highly motivated and enjoys stepping outside her comfort zone. She is looking forward to meeting new people, gaining new experiences and developing her skills as part of the Right at Home team.

“I wanted to join Right at Home because I wanted to be part of an organisation that genuinely makes a positive difference to people’s lives. I really value helping others and being part of a supportive team. I’m also looking forward to learning new skills, meeting new people and gaining new experiences in my role.”

“I have always had a genuine interest in people and enjoy understanding what makes them feel supported and valued. My background in Psychology has taught me the importance of listening and recognising that everyone has different needs and experiences. I find it rewarding to know that even small things, such as a friendly conversation or simply being there for someone, can make a positive difference to their day.” Read less

“To me, quality means treating every Client as I would want my own family to be treated. With my own gran currently receiving care at home, I understand how much the little things matter to both clients and their families.” Read less