Right at Home (Ipswich, Woodbridge & Felixstowe)

We appreciate and read the call reports and like the regular contact from the office team.

We only needed help short term but the empathy and care extended to my husband was exemplary ..and I thank all in the team.

We used Right at Home (Ipswich, Woodbridge & Felixstowe) for a short period to help my Mother get settled and back to normality after several months in hospital and care. We proved them to be a compassionate and professionally run organization that genuinely cared.

Would highly recommend the company to everyone.

The caregivers arrive on time, are really friendly and do their jobs well. If there are any issues, I ring the office and they are helpful and responsive. Receiving the schedule two weeks in advance means I can update my mum's diary so she knows exactly who is coming and when. We're very happy with the service.

I continue to be impressed by the standard and consistency of care provided to my mother. She is treated with kindness and respect by her carers and appreciates being cared for by predominately the same care giver every day. She has formed a close bond with her carer who, because she knows her well, is able to spot if anything is amiss. I find it particularly reassuring to be able to read the carer's notes, and am always able to speak to someone in the office if I am concerned. Equally the office will always phone me if they are concerned.

It's an invaluable service to allow my wife and I some space to recharge (as we're fulltime caring for mum)

From initial exploratory discussions to scheduling and delivery of care, the process has been very person centred tailored to Mum's initial needs as she continues in her recovery. Thank you and we will recommend you as an excellent caring company.

My mother is 93 and has dementia but remains in her own home with support from family and Right at Home (RAH). With the dementia her toileting has become and issue. Most recently the particular concern was blood traces in her incontinence pad. RAH staff drew this to my attention when first seen, I was able to get a GP appointment the same day. There was a reaction to the prescribed antibiotics, but RAH staff were able to get my mum settled for the night.

We are delighted to have found Right at Home to help care for my husband who has dementia. Our caregiver always goes the extra mile to help out and give support. I would definitely recommend Right at Home.

Carers are great and look after my Dad really well. He enjoys their visits. All at office are very helpful, friendly and always available. I am very impressed with the service provided well done all.

From the first contact, everyone has been so kind. It's like family are caring for you loved one.

The whole family are very pleased with the care, attention and details that we receive for my father, all household needs are finished in a speedy manor. The carers are all friendly and caring to all the family.

My carers and the company marvelous.

From the start we found the care and compassion to be excellent. Relationship with carer was easy and all needs were and are completed with full satisfaction.

Confidence and kindness come through the door with our carer. We are fortunate indeed.

I cannot tell you how grateful we are to the wonderful caregivers who visit my mum on a daily basis. My mum was not altogether welcoming to the idea - and can be difficult - but the team have persevered, offering support and assistance in a discreet and dignified way, whilst providing hugely vital mental and emotional support to my dad. Mum has now begun to seek the carers out to ask when she needs help, which is a major step forward. The daily notes from the carers are so helpful to us - being some distance away - and we really feel they go the extra mile to brighten up both mum's and dad's days. I cannot recommend Right at Home enough.

I certainly appreciate the progress that has been made.

I would heartily recommend Right at Home.

I'm so glad I found Right at Home to help with caring for my neighbour. They have been invaluable with enabling her to stay in the comfort of her own home. We worked together over the past few years, caring for my neighbour as she needed more help. I was able to get time away, knowing that my neighbour was in the best hands and that I could rely on her caregivers to pass on any changes or concerns. I was always reassured and kept up to date with the visits via the app. Right at home were always able to adjust to changes in need, and when more visits were needed, this was arranged very efficiently. My neighbour made many new friends through their visits, which was important as she was housebound, and had previously enjoyed catching up with people in town. I felt that we both benefitted immensely from getting care and support from Right at Home. They are so versatile to your needs, and I would always recommend them.