Right at Home (Ipswich, Woodbridge & Felixstowe)

Thank you.

All the staff are friendly, they've really taken the time to get to know me. They have managed to adapt to my routine really well, allowing me to continue to access my activities in my local community and pursue an active lifestyle.

Communication with the friendly and helpful office staff is always very good.

Both my caregivers are always professional and easy to get on with however we also have a laugh.. They are always on time. As we.. as helping me they also take the pressure off my husband by washing the floors, hoovering and hanging out the washing. Your service is worth every penny.There is nothing that I would change.

The care provided to my Mother is excellent. All of the carers do a wonderful job. Which gives me and my family peace of mind, and has allowed my Mother to remain in her own home. The company has also helped me get extra cover at quite short notice for a not very sociable time.

We get detailed daily reports from the carers - my Dad who was previously trying to cope on his own has found it invaluable and it gives us peace of mind that he has some great help.

I have found Right at Home to be invaluable to me and my husband during a very bad time for us. We would not have managed our health issues without the support and guidance of management and the kindness and respect of staff. Right at Home are certainly value for money.

We have found the staff and carers to be friendly and helpful, conscientious and hard-working. They make a big difference to my parents in Felixstowe. The carers visit to help several hours per week on a regular basis and Right at Home is very flexible in arranging extra hours where required. Many thanks to everyone at Right at Home Ipswich.

My mum was so pleased with the help she received caring for my father. Mum and I feel like a weight has been lifted off our shoulders knowing that somebody is coming in to help. We were pleased with the way things were put into place very quickly and efficiently.

All staff continue to be caring, helpful, friendly and knowledgeable. Mum's carer/companion is delightful and a perfect match. I would not hesitate to recommend Right at Home to anyone.

Signed up with Right At Home six months ago when we were badly let down by a previous carer. Talk about chalk and cheese! From the initial email, when they suspected something was wrong and offered help if it was needed, to present day the service offered by all at Right At Home has been exemplary. It was hard for Mum to adjust to new carers and it took her a while to settle into a new routine, but the patience and kindness of everyone at Right has been second to none. I wouldn’t hesitate in recommending Right At Home.

The excellent and caring staff who come to provide company for my wife on a regular weekly basis allow me to undertake tasks and visits knowing that she is being cared for in my absence.

I have found Right at Home very well organised and clear about the service they offer. They are very helpful and easy to contact and communicate with. Staff are friendly, reliable, punctual, kind, respectful and compassionate. I am pleased to have found them.

The skill and kindness of the carers and management at Right at Home agency Suffolk ensured Mum had food, company, attention, and home help. Mum's regular falls and infirmity, but rigid refusal to accept more care became dangerous and upsetting. The carers provided much-needed help as I am the only surviving relative and live abroad. Right at Home provided enormous assistance during the period of particular stress when Mum finally admitted defeat as she could no longer manage physically. Right at Home found a place for her and completed the move from home to care home. The carers had become real friends to her and management could not have been more supportive and effective. The thing is that Mum adores the home she has been moved to! She is cheerful again! I still have Right at Home carers visiting her as she would miss those wonderful people. We could not have managed without them.

We were looking for a company to offer companionship to my 90-year-old grandmother. I approached Right at Home who were welcoming, friendly and supportive. Grandma was given the best support and service by the carers and as a family we are thankful. The level of service from start to finish was professional and respectful. I would highly recommend Right at Home and thank the managing director and her team for their kind support and professionalism.

I would highly recommend this company and its wonderful team.

Right at home have been reliable and consistent with care. Dad has one regular carer, twice a week whom he gets on well with. He is a difficult client and the care he gets is still superb. They help with shopping and keeping on top of cleaning and laundry, as well as some personal care when needed.

My mum had care for over a year and we had an excellent service at all times. The care Mum had was really good with regular reviews and all the carers were very kind and helpful. It is easy to miss giving feedback for the things that are going well. So we want to recognise the value of all the small things the carers did, such as helping with make-up and reminding Mum of visits etc., these things are really impactful and show how much everyone cares about their work. Additionally, the office staff were always helpful in making any adjustments Mum needed and when I did have an issue, which was not related to care, my concern was dealt with professionally and promptly by the manager who also was extremely helpful whenever I had occasion to talk to her.

Mum has had carers for a couple of weeks now and we are both very pleased with everyone we have met so far. All the care has been outstanding and the carers will help Mum with whatever she needs to be done. The information provided initially and the preliminary meetings were all excellent.

Mum's had the carers for a couple of months now and it's made a huge difference. Mum very much looks forward to the visits as she is able to use the carers to help her with housework, going to the shops, and getting her independence back since Dad passed away recently.