Right at Home (Ipswich, Woodbridge & Felixstowe)

The care my dad has received has been exceptional from the outset. He was uncertain about having a carer but within minutes he felt at ease. The practical care is to a high standard but when matched with concern from the outset to match client and carer, monitor how things are and be flexible on jobs, propels this company to being the best.

Any contact with the office has always been prompt, helpful and polite. My only problem has been opening attachments sent from them to me. I have mentioned this and hope they will be able to offer a solution soon.

We do not know how we would cope without them coming. wonderful company and carers, they are like family to us. So kind and caring and we have recommended them to people.

The staff and Carers were so wonderful and helpful to both Mum and my brother and I. Even though at times Mum needed some cajoling to accept the help, the carers who visited, were considerate to her needs and treated her with such kindness and dignity. I cannot speak more highly of their professionalism and that of the entire team and Right at Home.

We couldn't be happier with the service received so far.

We are very happy with all the carers. They are all very kind, respectful and capable.

Certainly will be recommending Right at Home. Thank you all.

It is reassuring to know that Mum is being so well cared for because I live 400 miles away. Now I have peace of mind, which is priceless.

We've had excellent service right from the manager down to the caregiver and couldn't have asked for anything more. We would recommend this company 100% - Many many thanks.

We are so pleased to have discovered this excellent, compassionate care company. They have been caring for my 95-year-old mum for five months now and have never found any request too much trouble. They manage the cleaning and prepare the lunch as well as spend some very important social time with her, even taking her out on one occasion, the first time since Covid struck. We would be happy to unreservedly recommend this company.

I am quite satisfied with my care. Carers are willing and helpful.

I have always been pleased with all the carers that have come in and supported my wife. Furthermore, on behalf of my wife and myself, I would like to thank you all.

From the first time I got in touch with Right at Home, the service from the beginning has been unbelievable. My husband and I couldn't have asked for a more caring and wonderful team of people who are caring for my mother-in-law. She enjoys seeing the carers when they go in, they treat her with respect. We are very grateful to have found a company that really cares about their clients and to have trained their staff to such a high standard. A very big thank you to everyone, I would recommend you to anyone (I have).

We have been delighted with the level of customer service we have received from Right at Home. Every one of the people we have had contact with have been very friendly and extremely helpful. The carer is very attentive and caring and has built up a lovely rapport with my mother-in-law.

My brother, sister and I have been very pleased with Right at Home helping our mum. Just the right amount of care, companionship required. The carers are professional, friendly, patient with Mum who is adjusting to needing care and being without her husband of 65 years.

Five-star service where staff went above and beyond to care for our parents during the week when we were unable to be with them. They were always there to listen and support and showed care and dedication at all times. The matching process of carer to client worked exceptionally well. Clients are at the heart of this care organisation, coupled with top-notch efficient and caring management with minimal ' red tape'. We would definitely recommend this caring, flexible, and reliable service.

The ladies that I have had to look after my husband have been absolutely amazing. They have used their common sense in dealing with problems in the care. Have recommended Right at Home to two friends, so I hope they contact you.

We have found that all the staff we have been in contact with excellent. The carer who takes my husband out twice a week understands his needs, she could not be better.

In my experience, the Manager and her team have been absolutely outstanding since my father started needing care some 9 months ago. This company is large enough to offer exemplary administration but small enough to take the time for the personal attention, detail, and information that make both my father and I completely confident in their care. For me, the vagaries of caring for an ageing relative have thrown up some daunting situations and the Manager and the team have been able to offer considered and expert advice. I really couldn’t be happier and would have no hesitation in offering my unreserved recommendation.

We have found your staff very good at cooking and presenting a meal 3 times per week and always cleaning up. We are grateful for their care when one or the other of us is not very well.